Error message: Serial number invalid.

I have entered twice exactly as it is shown online when logged into my account. What gives?

Hi,
You may want to provide more information (I assume you are talking about Lightroom) such as:
- What version is the serial number for?
- What version are you trying to enter the serial number in?

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    Cathylof did you receive your installation files for Photoshop Elements 10 on CD?  If so are you installing from the CD provided with your purchase?  Please also make sure to utilize the registered serial number at http://www.adobe.com/.  You can find additional details on how to locate the registered serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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    If the serial number is valid it wouldn't care if it had been entered before or if it had been on a different computer. Is this a boxed set? It wasn't an upgrade was it? Do you still have the original serial number sticker?
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    If you don't have the correct original number the only ones who can help are Apple.

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    Chuck you have placed Order for Acrobat Upgrade if you don't have any previous version of Acrobat than you need to cancel this order and need to buy a full version.

  • Why am I getting the message 'serial number you entered in invalid'?

    When I start up Photoshop CS6 I'm getting the message:  'serial number you entered is invalid'.  (I'm typing in the correct serial number).  I'm been using the programme since March 2014.  Why has this message started to pop up?

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  • Error Message - ORA-01722 Invalid Number

    Hello:
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    Ok, now here is where my problem starts.
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    At this point all I'm doing is a basic search. There is no insert/update or anything going on. I'm not understanding why I would be receiving this error message.
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    I did some more troubleshooting and I do believe my SUBMIT process which contains the INSERT statement is the issue. I created a fourth page which doesn't have a SUBMIT process. I brought up the form, searched for my organization and the information for that organization appeared. The problem is definately with my UPDATE/INSERT process.
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           APPROVER_FIRST_NAME=:P6_APPROVER_FIRST_NAME,
           APPROVER_MIDDLE_INITIAL=:P6_APPROVER_MIDDLE_INITIAL,
           APPROVER_LAST_NAME=:P6_APPROVER_LAST_NAME,
           APPROVER_NAME_SUFFIX=:P6_APPROVER_NAME_SUFFIX,
           APPROVER_EMAIL_ADDR=:P6_APPROVER_EMAIL_ADDR,
           SPONSOR_EMAIL_ADDR=:P6_SPONSOR_EMAIL_ADDR,
           APPROVER_TITLE=:P6_APPROVER_TITLE
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        HISA_AGREEMENT_DOCS
          (HISA_AGREEMENT_DOC_KEY,
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    Hi,
    I believe you are on to something.
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    6. Update the AGREEMENTS table with data entered in #3.
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    Somehow I need the :P6_DOCUMENT field not to show the %null% during the SEARCH functionality. I think that is causing the problem.
    How do I fix this?

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  • I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I am having the same experience. Did you find a solution??

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  • Error "The serial number is not valid for this product" | Creative Suite

    HI together,
    I'm very annoyed about the fact that I payed for Adobe Creative Suite Production Premium 5 (EDU version) and now I'm not able to use it on my new Mac. The Support team (Chat) from Adobe told me several times that the product/serial or whatever was canceled but this doesn't help me to get the product working and I won't pay again for this software. So what's the reason for cancellation? I can't see reasons for this and I don't understand why Support team can't help me. Already found Error "The serial number is not valid for this product" | Creative Suite but this doesn't helped me.
    Regards
    René

    Maybe this is also useful... They told me I canceld this by myself which is not the truth. I had a Windows machine and used Creative Cloud as well but I only canceld the Cloud, not my Serial Number for Production Premium...
    So who is able to reactivate my Serial Number so that I'm able to use my product?
    info: Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info: You are now chatting with Richa.
      Richa: Hello! Welcome to Adobe Customer Service.
      Richa: Sorry for any inconvenience this has caused
      Richa: May I get the serial number?
      Richa: Are we still connected?
      Richa: We have not heard from you for some time.  Do you wish to continue to chat?
      Richa: Are we still connected?
      Rene Pardon: hi
      Rene Pardon: for sure
      Rene Pardon: sorry, i took so much time for your answer that i decided to do anything else at this time
      Rene Pardon: <Deleted >
      Rene Pardon: i registered for the education version of production premium 5
      info: Your chat transcript will be sent to r*@*.de at the end of your chat.
      Richa: ok let me check
      Richa: please wait
      Richa: Thanks for your patinece
      Rene Pardon: do you also need my "authorization code" for this product?
      Richa: I need to transfer the chat to
      Richa: tech rteam
      Richa: please wait
      Rene Pardon: ok
      Richa: I am sorry
      Richa: But I will not be able to transfer the chat
      Rene Pardon: is there a phone number i can call?
      Richa: As the serial number is canceldd
      Richa: and we do apologise
      Rene Pardon: why was it canceled?
      Richa: but there is no phone support for this product
      Rene Pardon: i don't understand because i payed a lot for this
      Richa: Its showing canceled
      Rene Pardon: so what are the options?
      Rene Pardon: i need this product right now and i payed for it so why can't i use it?
      Rene Pardon: Your file '2015-03-30_Personalausweis_*.pdf' was successfully uploaded.
      Rene Pardon: as you can see, i'm the person who payed for this software
      Richa: I am sorry I just checked it
      Richa: it is canceled thats why you are getting invalid error
      Rene Pardon: yeah, that's what i see but i dont understan. why was it canceled? who is responsible for this mistake? it doesn't help me to tell me what i already see i need a solution to use the product
      Richa: I am sorry Rene
      Richa: But its showing canceld
      Richa: so cant help you with that
      Richa: I wish I could help you, but my hands are tied
      Rene Pardon: that's what you told me several times so who can help me?
      Rene Pardon: i'm very annoyed about this fact that i can't use the software i payed for and noone is able to help me getting this working
      Rene Pardon: so please tell me who is able to help me
      Richa: You need to place a new order?
      Rene Pardon: no, i won't pay AGAIN for this software i want a solution to use my already payed product
      Rene Pardon: please get someone in your team who can help me
      Richa: I am sorry Rene..
      Richa: But unfortunately my team can not help you on this.. as the sersil is expired
      Richa: I mean canceled
      Richa: Sorry but we can not help Rene..
      Rene Pardon: BUT WHY CAN'T YOU TELL ME WHY IT WAS CANCELED?
      Rene Pardon: Help me understanding...
      Rene Pardon: You're wasting my time!
      Richa: I am sorry
      Richa: I found the reason for cacnellation
      Richa: and its canceldd
      Richa: because you requested to cancel.  in year 2013
      Richa: On 30th april 2013
      Rene Pardon: but i only canceled the creative cloud, not my creative suite
      Richa: so we have refund and canceled it
      Richa: Its showing for this oserial?
      Rene Pardon: one moment
      Rene Pardon: i log into my account
      Rene Pardon: Your file 'Bildschirmfoto 2015-04-09 um 13.31.53.png' was successfully uploaded.
      Rene Pardon: As you can see the product is displayed as "non-canceled"
      Rene Pardon: I also bought the Createive Cloud during my time I had a Windows machine and this was the one i canceled - or I expected only this to get canceled
      Richa: I am sorry but the refund was given and requested for this
      Rene Pardon: There was only a refund for the Creative Cloud but not for the Creative Suite i bought
      Rene Pardon: And why should I need a serial number for the Creative Cloud?
      Rene Pardon: Please reactivate my Serial Number so that I'm able to use my product
      Richa: I can not do that?
      Rene Pardon: But i guess someone in your Team can
    Richa: can not help you

  • I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4).  I receive an error "The serial number you entered is inv

    I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4).  I receive an error "The serial number you entered is invalid".  Why does CC not recognize this as a valid serial number?

    Soyouca how did you install Photoshop Lightroom?  Please uninstall the current installation using the uninstaller located in Applications/Utilities/Adobe Installers.
    Once Photoshop Lightroom is removed please download a fresh copy of the installation files from Adobe - Lightroom : For Macintosh.  The update contains the full installer so please download the latest version of Photoshop Lightroom 5.
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  • Serial number invalid at reinstallation on new ssd

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    Error "The serial number is not valid for this product" | Creative Suite
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    Hi Edward Guilliver,
    As i understand you are facing 'Serial Number Invalid' Issue, I would recommend you to refer these Links for more information:
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    Link 2: Error "Invalid serial number" | Acrobat 9 | CS4
    Please let me know if any of this Link fix your issue.
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  • URGENT!!!! get the same message "serial number not valid for this product" and I am RE installing on the same computer that crashed last week...

    I am attempting to RE install PSElements 11 on a computer where it WAS last week but had a hard drive crash. The message is wrong and the serial number is correct. URGENT as I am at the apple store trying to get help from apple people, and they DON'T want me to install a new version of Yosemite as it will make computer slower...

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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