Error Notification from an ABAP

Greetings All,
We have a fairly complex interface program that goes through several updates in various areas of our system. In error situations the user running the interface gets a message that says "Notify Cost Accounting" or "Notify Accounts Payable". Problem we have is the user isn't notifing the people they need to. We want the program to send an e-mail to the designated department with the error details. However, the users running this program do not have an e-mail address listed in their user record, so sending mail directly from the program doesn't work. Is there a way to trigger a Workflow item that will send a notification?
Appreciate any help.
Jay

Jay,
Yes that should work, as the WORKFLOW needs only a user id in the SAP system. However does your users use SAP INBOX today? IF yes, then no issues.
Regards,
Ravi
Note : Please mark the helpful answers

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