Error on installing iTunes under Win 8
Error on installing iTunes under Win 8
I have recently upgraded to Win 8. When installing iTunes the following error shows:
"An error occurred during the installation of assembly 'Microsoft.VC80.CRT.type="win32",version"8.0.50727.4053.publicKeyToken="1fc8b3b 9a1e18e3b",processorArchitecture="amd64". Please refer to Help and Support for more information HRESULT:0x80073715.
I am running the ITunes x64 install. I have installed the V++ redistributable with no change in result.
I have subsequently downloaded and manually installed via the Apple Software update program iTunes. However this does not allow my iPad to be connected as it is not the x64 version.
After spending an entire day on this issue, I figured out something that worked. After installing Windows 8 (64-bit) then Visual Studio 2012 (or 2013) then the latest 64-bit iTunes app, I got the 0x80073715 error.
What finally worked for me was:
1) Get all the Windows updates and hotfixes - especially the ones for Visual Studio.
2) Go to http://www.microsoft.com/en-us/download/details.aspx?id=14431 and download the "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update"
3) Only install vcredist_x64.exe.
After running these steps, I was able to completely install iTunes on my Windows 8 64-bit instance.
Hope this helps.
Similar Messages
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trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall iTunes and reinstall, same error occurs. What's up?
Hello, rodneywjr.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
Jason H. -
hi friends,
Im getting an error while installing itunes in my laptop.its using windows vista.i even tried in my friends laptop which is Win XP but i ended up with the same error
the error is as follows:
VB script is not installed or has been disabled.please enable VB script and try again.
please help me clear this problem.
sony laptop Windows Vista
sony laptop Windows Vista
sony laptop Windows VistaSuziVB
regsrv32.exe - the program you are trying to run should normally be in:
c:\Windows\System32 (assuming a standard set up)
You could check to see if it is there. If it is you could try putting the path in front of the command so it would be as follows:
c:\Windows\System32\regsvr32 vbscript.dll
The problem may be caused by an incorrect environmental variable setting. If you want to try and fix it, the following link gives a description how to do it.
http://icrontic.com/forum/showthread.php?t=37876 -
I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?
Is that an error 2 message?
If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
How to install itune under Windows XP 64-bit professional with SP2?
I have iPhone 3GS for over a year and I have set it up at my work computer (Windows XP professional) with latest iTune and it work great. Recently our IT has upgraded our system and all of our new machines has Windows XP 64-bit OS.
I can't figure out how to install iTune under Windows XP 64-bit, to synch with my e-mail, contact and calendars any more?
Can any one help?New machines? With XP 64-bit? Your IT department is being rather foolish, in my opinion, deploying new installations of XP 64 since Microsoft discontinued mainstream support for it (more than two years ago) and it's never really been satisfactory.
Anyway, there is no version of iTunes that supports the 64-bit version of Windows XP and almost certainly never will be. If you search the iTunes for Windows forums for "XP 64" you'll find threads describing the process some people have used to "crowbar" iTunes onto XP 64, with varying levels of success, none of them complete. Connecting to iPhones is one of the most problematic issues.
Regards. -
How to install iTunes on Win XP 64 Pro?
How to install iTunes on Win XP 64 Pro?
iTunes is not supported on 64-bit XP. But if you search these forums for something like "XP 64", you'll find a number of threads discussing workarounds that have "forced" iTunes on the 64-bit version of XP, albeit with varying levels of success. For starters, try this thread:
http://discussions.apple.com/thread.jspa?messageID=10193469 -
Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
service, apple mobile device,
failed to start verify that you have sufficient privileges
to start system services
Please help meThe most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
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Installed iTunes on Win 7. Everything is there except when I hook up my phone the mene has all the active buttons, but there's no lettering on the screen to see what they are
(Apologies for butting in wiclee.)
The effect is usually caused by trouble with the Segoe UI fonts on your system. Unfortunately it's a bit trickier to deal with on Windows 7 systems than Vista or XP. (The "Vortical" instructions which can fix it for almost all folks on Vista and XP aren't applicable to Windows 7.)
Try having a look through the following (unfortunately very long) topic. It contains a lot of information on the Windows 7 variants of this, and possible methods for fixing the various Segoe UI-related issues that might be in play:
iTunes 10.1 Missing Text -
Getting error 2349 installing itunes on vista 64-bit. Please help!
getting error 2349 installing itunes on vista 64-bit. Please help!
I've been having the same issue for the past few months. Try this http://support.apple.com/kb/HT1926
go through each step of the general installation troubleshooting completely then restart your computer and try to install it again. It worked for me on the first try so hopefully this helps! -
HT1926 i am getting a runtime error every time I try to install itunes on Win 7 computer
Am trying to reinstall itunes on Win 7 Home and keep getting a runtime error despite turning off antivirus, deleting old version and restarting computer as instructed. Please help
Hi there stagerbetty,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
Cant install itunes for Win 7...Bonjour error
Everytime time I try and install itunes 64-bit Error comes up Service Bonjour Service could not be stopped. Verify that you have sufficient priviledges to stop system services.
Please helpIf you have Quicktime installed, and iTunes thinks you don't I can think of one possibility.
Type cmd into your Windows search box and click on cmd under programs.
A back window will open. Type the following following then hit return.
path
You will get a lot of text, mine looks like this:
PATH=C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System3 2\WindowsPowerShell\v1.0\;c:\Program Files (x86)\Common Files\Roxio Shared\10.0\DLLShared\;c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\QuickTime\QTSystem\
These are a list of folders separated by ;
The last one is quicktime.
You need to scan through the folders and check that each one actually exists. If a folder in the list doesn't exist, iTunes will never find Quicktime on the end.
If there is a problem I can tell you how to edit the path to fix the problem. -
not able to install itunes in windows 7. Whwn I am installng setup the error displayed as "Service 'Apple Mobile Device' failed to start Verify that you have sufficient privileges to start system services" and when i ignore this message and continue with installation of itunes and open the installed itunes in laptop it gaian shows the error "iTunes was not installed correctly. Please reinstall iTunes Error7(Windows Error 14001)". Please provide me some solution.
Please give me some solution on above issue.....
-
Cannot install itunes on win 8.1
I have a Win 8.1 Pro HP ENVY 15t-k000 x64-based Intel Core I7-4710HQ with 16GB Memory, 100
GB SSD and 1TB HDD. When I originally got the system I downloaded and installed iTunes (don’t remember which version it was) on it with no problems. Eventually an iTunes update asked to be applied (don't remember which one), it did not go on smoothly but
iTunes has not worked since. If I try to start iTunes would get message "The program can't start because
MediaToolbox.dll is missing. Try reinstalling the program to fix the problem. ITunes
was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)."
I downloaded iTunes64setup.exe (Ver. 11.3.1.2 on 8/17/14) and it would not install for
various reasons. I got back to the problem on 3/2/15 and downloaded iTunes6464setup.exe ((Ver. 12.1.1.4) and it will not
install. Primarily gives error "An error occurred during the installation of assembly 'Microsoft VC80.CRT,
type=win32 version "8.0.50727.6195",public Key Token='1fc8b3b9a1e18e3b', processor architecture"amd64". Please refer to Help and Support for more information. HRESULT: 0x80070002.
Now, I have since removed all iTunes programs as per the removal list (three different
Registry cleaning and removal tools) to make sure I got everything and tried to
reinstall. Got the same results (the VC80 error). I ran a lot of various tests, even went back and tried to install the Ver. 11.3.1.2
download and didn't get the above VC80 message but got many more assorted
messages, mostly concerning missing .dll entry points, some of which I loaded
but to no avail.
I am back to wanting to work with the latest iTunes6464setup.exe (Ver. 12.1.1.4). I believe VC80 message above has to do with
iTunes trying to install an update to a Visual C ++ 2005 Service Pack Redistributable but am not 100% sure. I
have also tried several other methods of install e.g "Clean" system install, Safe Mode, all compatibility options, etc. At this
point I am about to give up on iTunes as a media player. I have read all the internet solutions that I
could find but none of them seem to address my exact problem. Let me remind you there is a distinct
difference between Windows 8.0 and 8.1. A lot of Win 8.0 discussions just does not apply to Win8.1.
Thanks for any help or insight you can provide.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
There is a mild hint from another thread that disabling Windows Firewall during the reinstall might help with the Microsoft.VC80.CRT error. I'd also try the "for older video cards" version if you haven't already done so.
tt2 -
How to install iTunes in win 7 32 bit
After clicking on itunessetup.exe a error in ms dos window comes that is (inactive itunessetup.exe). Program too big to fit in memory . Please help to solve this problem. My pc is win 7( 32 bit) ram 1.00GB , 1.80ghz processor
Maybe the file which you've got might be corrupted somehow.
Make sure you got atleast 2 GB of disk space (Of course on the drive where you have the OS installed) to install iTunes.
I'd consider you to download a fresh copy of latest iTunes from this link : http://www.apple.com/itunes/download/
After that make sure you right click on that downloaded file and select "Run as administrator" and install it!
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