Error : Predecessor transaction ID  has the status 'incorrect' .

Hi Experts,
We are getting this error when try to create Activity from Account application( from activity tab page in account) in PCUI. But the same thing is working fine in at GUI level & Activity application in PCUI also & actions profile assigned to Activity transaction is also working fine at GUI level & activity application in PCUI.. But in Account application it is throwing this below error.
Error: The predecessor transaction ID  has the status 'incorrect' .
Detials of the error:
Diagnosis
You have attempted to create a follow-up transaction for an incorrect transction 2000764. This is not possible. You can only create follow-up transactions for error-free transactions.
System Response
The follow-up transaction is not created.
Procedure
Correct the errors in the source transaction 2000764. The error messages resulting from processing the error can be read in the application log in the source transaction.
Pls suggest solution for this.Helpful answers would be rewarded max points.
Thanks in Advance.
Regards,
  Charu

Hi Charu,
Did you fix this message, can you please share your solution,  i have the same message appreaing.
Many thnaks
Raj.D

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    Hi Experts,
    We are getting this error when try to create Activity from Account application( from activity tab page in account) in PCUI. But the same thing is working fine in at GUI level & Activity application in PCUI also & actions profile assigned to Activity transaction is also working fine at GUI level & activity application in PCUI.. But in Account application it is throwing this below error.
    Error: The predecessor transaction has the status 'incorrect' .
    Detials of teh error:
    Diagnosis
    You have attempted to create a follow-up transaction for an incorrect transction 2000764. This is not possible. You can only create follow-up transactions for error-free transactions.
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    The follow-up transaction is not created.
    Procedure
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    Thanks in Advance.
    Regards,
    Charu Jhuthra

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    Did you fix this message, can you please share your solution,  i have the same message appreaing.
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