Error printing po

HI all,
I created data definition and template for POXPRPOP ==> Printed Purchase Order Report(Portrait), sat up output to XML in Request form for POXPRPOP and ran it.
When trying to preview, I am getting the error bellow followed by template page.
What does this error mean? Could someone point me to the direction where I'd start troubleshooting it?
Error
java.lang.NullPointerException at oracle.apps.xdo.oa.util.CoreHelper.escapeBrackets(CoreHelper.java:549) at oracle.apps.xdo.oa.util.CoreHelper.getExceptionXML(CoreHelper.java:580) at oracle.apps.xdo.oa.util.CoreHelper.writeExceptionDocument(CoreHelper.java:661) at oracle.apps.xdo.oa.util.CoreHelper.writeExceptionDocument(CoreHelper.java:637) at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:6205) at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3555) at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3614) at oracle.apps.xdo.oa.template.server.TemplatesAMImpl.processTemplate(TemplatesAMImpl.java:2135) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:189) at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:152) at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:721) at oracle.apps.xdo.oa.template.webui.TemplateGeneralCO.previewTemplate(TemplateGeneralCO.java:741) at oracle.apps.xdo.oa.template.webui.TemplateGeneralCO.processRequest(TemplateGeneralCO.java:158) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:581) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247) at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1095) at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:932) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:899) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:640) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247) at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:932) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:899) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:640) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:247) at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353) at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2298) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1711) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:497) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:418) at oa_html._OA._jspService(_OA.java:88) at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at oracle.jsp.JspServlet.internalService(JspServlet.java:186) at oracle.jsp.JspServlet.service(JspServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162) at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187) at oa_html._OA._jspService(_OA.java:98) at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at oracle.jsp.JspServlet.internalService(JspServlet.java:186) at oracle.jsp.JspServlet.service(JspServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456) at org.apache.jserv.JServConnection.run(JServConnection.java:294) at java.lang.Thread.run(Thread.java:534)
Thanks,
Eugene

Tim,
Thanks a lot for reply.
Template runs fine outside of Apps. Program itself runs fine if set to Text, but when set to XML, it fails. Here is what I found in Concurent->Managers->Administer
->Output Post Processor ->Manager Log
[9/4/07 2:41:55 PM] [OPPServiceThread0] Post-processing request 498889.
[9/4/07 2:41:55 PM] [3489:RT498889] Executing post-processing actions for request 498889.
[9/4/07 2:41:55 PM] [3489:RT498889] Starting XML Publisher post-processing action.
[9/4/07 2:41:55 PM] [3489:RT498889]
Template code: POXPRPOP_TMPL
Template app: PO
Language: en
Territory: US
Output type: PDF
java.lang.NullPointerException
     at java.io.File.<init>(File.java:263)
     at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(FontCacheManager.java:90)
     at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(FontHelper.java:431)
     at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(ConfigHelper.java:166)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5855)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3555)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3614)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:229)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
[9/4/07 2:41:55 PM] [UNEXPECTED] [3489:RT498889] java.lang.NullPointerException
     at java.io.File.<init>(File.java:263)
     at oracle.apps.xdo.oa.util.FontCacheManager.getFontFilePath(FontCacheManager.java:90)
     at oracle.apps.xdo.oa.util.FontHelper.createFontProperties(FontHelper.java:431)
     at oracle.apps.xdo.oa.util.ConfigHelper.getFontProperties(ConfigHelper.java:166)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5855)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3555)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3614)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:229)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:153)
Thanks,
Eugene

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====== ======== ================ ==============
Object Property Repository Value Database Value
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Object Property Repository Value Database Value
Table CONCEPTO * NOT IN DATABASE * ***
Object Type
Data Persistence Permanent
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Initial Extents
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Min Extents
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====================================================================================================================================
Total Differences: 3
====================================================================================================================================

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When one of our users run this process in Background, she encountered an error 'Printer name not defined'.
But when I use my account, I was able to successfully run it with no errors.
I have checked SU01 and the default name of the printer (LP01) is both assigned to the users.
We are using SAP 4.6 (4.0B). I hope we could find solutions for this.
Thanks!

Hi,
Could you please check note 1292602.
Regards Bernhard

"Error - Printing" for only certain PDFs to certain printers with Reader 10.1.3

One of my users is unable to print specific PDF files to a particular printer. The same PDFs will print to other printers successfully from the Windows 7 machine. But, for certain PDF files the printer queue will show status = "Error - Printing". We have tried to print as image, saved the PDFs as different filenames but it still fails. There seems to be no pattern for the PDF types. One PDF is a scanned document and another is not scanned. The machine is able to print most other PDF files just fine to this printer and can print successfully from all other applications except for Reader 10.1.3 for these certain PDF files. The printer driver has been updated to the latest. The printer is a Xerox DocuCenter-IV 2060. AR 10.1.3 has been re-installed.
The PDF files in question open fine and can be viewed in their entirety (i.e. they don't appear to be corrupt). The fonts used are not any different from others used in PDFs that DO print ok. This is a complete mystery so, if anyone has ideas, please pass them along. Thanks so much

This is a public forum; please do not post your email address or other private information.
Regarding your issue; it appears you have already tried everything possible - I have no other ideas what to try with 10.1.3.
The only solution for now I can see is to revert back to 9.5.1; is this a problem for you? This should be only temporarily until a new version of 10.x or 11.x becomes available.

Network Printer (Error - Printing) Will Not Print

Hi,
We currently use a HP DesignJet 1055CM printer for all of our AutoCAD and plan drawings, which has recently gone on the fritz. Any print job sent from anyone in our network will make its way to the printing queue and be met with a Error - Printing status. Additionally, even after all the documents are cancelled, a test page will consistently queue itself and post yet another error. When the test page is cleared and the queue is completely empty, and print jobs sent will also be met with the same message. This all recently happened when a co-worker added said printer to his (relatively) new computer. He downloaded a the driver for the printer off the internet, and now no one can print. I suspect that his driver was simply incompatible with the working one and now has caused this problem. He was using Windows Pro. XP SP3 and downloaded the driver from http://designjet1055cmplus.com/drivers.htm. Can someone confirm this diagnosis or point me in the right direction? If it is a compatiblity issue, how can we revert back to the working one? There is a computer not currently hooked up to the network that had the driver on it that worked, but I did not want to overwrite anything until I got some advice. I may not even be in the right ballpark of thinking.
Thanks for your time and let me know if there is any additional information I need to provide or if I am outside the protocol of this forum.

Hi haslet,
Have you tried checking to see if the cartridge is vented properly? Sometimes if the vent is clogged it can affect the print quality. See the link below for more details...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01821078&cc=us&lc=en&dlc=en&product=3794621&tmp...
Please let me know if this helps.
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

Error printing on laserjet 5p

In trying to print anything to my HP Laserjet 5P printer, I get an error-printing message noting there are documents in the queue preventing me from printing. However I get the same message even after I cancel ALL documents in the queue.
I can also successfully print a test page; so I believe the printer is functioning.
I have re-added the printer, re-added the driver software, and still get the same error message no matter what I send to the printer. By the way I'm using Windows 7.
Yet when I troubleshoot the printer (attached to my laptop via a USB port (LPT1) it says it can't find a problem.
Can anyone help? I'm befuddled as to what to do next to resolve this just occurring issue.
Any assistance would be greatly appreciated. Thank You.
[edited email by moderator]

Hello,
Just to clarify you said that the printer is connected to your computer through a USB cable? The reason I ask is that printer if I remember correctly can only support a parallel cable connection, so that might be the issue.
Thanks!!
I work for HP, However, I am speaking for myself and not for HP

Error printing po

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