"Error serializing exported file"

CR4E 2.0 SP 1
Windows XP -> WebSphere 6.1: All works fine.
AIX -> WebSphere 6.1: the same project and db.
Error when exporting (export button in CR DHTML web viewer) to rtf, word, xls formats (pdf and csv - ok):
com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(?:?) - Error serializing exported file
Any idea?
Edited by: RomanH on Apr 21, 2009 8:50 AM

[4/21/09 10:38:28:639 CDT] 00000029 SystemOut     O [2009-04-21 10:38:28,597]ERROR103757[WebContainer : 0] - com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(?:?) - Error serializing exported file
[4/21/09 10:38:28:708 CDT] 00000029 SystemOut     O [2009-04-21 10:38:28,670]ERROR103830[WebContainer : 0] - com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(?:?) - detected an exception: An error occured while exporting the report
     at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(Unknown Source)
     at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.int(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(Unknown Source)
     at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(Unknown Source)
     at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
     at com.businessobjects.sdk.erom.jrc.a.a(Unknown Source)
     at com.businessobjects.sdk.erom.jrc.a.execute(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(Unknown Source)
     at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ds.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.export(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.export(Unknown Source)
     at com.businessobjects.report.web.event.bh.a(Unknown Source)
     at com.businessobjects.report.web.event.o.a(Unknown Source)
     at com.businessobjects.report.web.event.bw.broadcast(Unknown Source)
     at com.businessobjects.report.web.event.am.a(Unknown Source)
     at com.businessobjects.report.web.a.t.if(Unknown Source)
     at com.businessobjects.report.web.e.a(Unknown Source)
     at com.businessobjects.report.web.e.a(Unknown Source)
     at com.businessobjects.report.web.e.a(Unknown Source)
     at com.crystaldecisions.report.web.ServerControl.a(Unknown Source)
     at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.a(Unknown Source)
     at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(Unknown Source)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:966)
     at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
     at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:463)
     at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:92)
     at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:744)
     at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1425)
     at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:92)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465)
     at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:394)
     at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
     at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1812)
     at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:152)
     at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:213)
     at com.ibm.io.async.AbstractAsyncFuture.fireCompletionActions(AbstractAsyncFuture.java:195)
     at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
     at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:193)
     at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:725)
     at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:847)
     at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1498)

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Adam

Username:
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import done in WE8MSWIN1252 character set and AL16UTF16 NCHAR character set
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export server uses US7ASCII NCHAR character set (possible ncharset conversion)
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"OUNT" NUMBER(12, 0) NOT NULL ENABLE, "DECIMAL_CNT" NUMBER(1, 0) NOT NULL EN"
"ABLE, "SUMCODE" CHAR(3) NOT NULL ENABLE, "LEDGER_STATUS" NUMBER(1, 0) NOT N"
"ULL ENABLE, "PROG" NUMBER(3, 0) NOT NULL ENABLE, "PRINT_FLAG" NUMBER(1, 0) "
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"L ENABLE, "MULTIMONTH_CNT" NUMBER(2, 0), "MULTIMONTH_AMT" NUMBER(12, 0)) P"
"CTFREE 10 PCTUSED 40 INITRANS 1 MAXTRANS 255 LOGGING STORAGE(INITIAL 239796"
"224 NEXT 4194304 MINEXTENTS 1 MAXEXTENTS 240 PCTINCREASE 0 FREELISTS 1 FREE"
"LIST GROUPS 1 BUFFER_POOL DEFAULT) TABLESPACE "TBL_CUST_LED_C45966""
. . skipping table "CUST_LEDGER_BALANCE"
IMP-00009: abnormal end of export file
Import terminated successfully with warnings.
..they were transferred in binary mode. Same result if I specify 2048M filesize in import string. Only seems to affect the table that is broken into 2 files, others seem OK.
Thanks!
Adam

Good day! On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Un

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

Hi,
Was it working fine for you before?
Is it with some specific documents?
Are you able to convert the word/excel files to pdf?
Regards,
Rave

"Error serializing exported file"

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