Good day!     On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Un

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

Hi,
Was it working fine for you before?
Is it with some specific documents?
Are you able to convert the word/excel files to pdf?
Regards,
Rave

Similar Messages

  • Good day!   On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09  When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Una

    Good day!
    On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
    When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

    This happens with any file .
    Send a file with the screen errors and system data . Also send a couple of files PDF.
    Translates only txt format.
    Acrobat установлен: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:43:46
    Браузер по умолчанию:
    Версия BIOS: _ASUS_ - 1072009
    Версия ОС: 6.2.9200 
    Всего виртуальной памяти: 4194176 KB
    Всего физической памяти: 4077252 KB
    Графическая плата: Intel(R) HD Graphics 4000
        Версия: 10.18.10.3412
        Отметить: Не поддерживается
    Доступная виртуальная память: 3638168 KB
    Доступная физическая память: 1689940 KB
    Имя пользователя: Vazgen
    Имя системы: VAZGENTAICHI
    Монитор:
        Название: Intel(R) HD Graphics 4000
        Разрешение: 1920 x 1080 x 60
        Бит на пиксел: 32
    Название ОС: Microsoft Windows Vista
    Папка Windows: C:\WINDOWS
    Папка для временных файлов: C:\Users\Vazgen\AppData\Local\Temp\
    Почтовая программа по умолчанию: Microsoft Outlook
        mapi32.dll
        Версия: 1.0.2536.0 (winblue_rtm.130821-1623)
    Производитель ОС: Microsoft Corporation
    Процессор: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel  ~1696  Mhz
    Сведения о Windows:
       Планшетный ПК: Да
       Начальная версия: Нет
       Media Center Edition: Нет
       Медленный компьютер: Нет
    Сведения о сеансе:
       Тип загрузки: Обычный
       Завершение работы: Нет
       Сеть: Доступно
       Внутри Citrix: Нет
       Внутри VMWare: Нет
       Удаленный сеанс: Нет
       Удаленное управление: Нет
       Использование JAWS: Нет
       Использование Windows-Eyes: Нет
       Использование NVDA: Нет
    Сведения об Acrobat:
       Изолирование программной среды: Отключить
       Связанная программа для чтения: Нет
       Multi-Reader с поддержкой Desktop: Отключить
    Сведения об отображении:
       Ширина экрана: 1920
       Высота экрана: 1080
       Число мониторов: 2
       Число кнопок мыши: 2
       Мышь с колесом прокрутки: Нет
       С маркером Windows: Нет
       Двухбайтовая кодировка: Нет
       С редактором метода ввода: Да
       В программе для чтения с экрана: Нет
    Сведения об учетной записи:
       Права пользователя: Администратор
       Управление учетной записью пользователя: Ограниченное
       Целостность процесса: Не определено
       Тип профиля: Отсутствует
    Установленные приложения:
       Версия Office: Office 2013 32-bit
    Файл подкачки: 4194303 KB
    Часовой пояс: Московское время (зима)
    Язык: Русский (Россия)
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:20
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:22
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:18
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\PaperCapture.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:43:36
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SaveAsRTF.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:20
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:20
    C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
        Версия: 11.0.9.29
      Дата создания: 2014/09/12
        Время создания: 13:44:22

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    On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
    When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"
    http://youtu.be/l0a0lWexfNQ.

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