Error trying to get project from RoboSource

Help! We have been down from source control for over two weeks since moving to RoboHelp 8 and WIndows 7 and I haven't been successful getting assistance from Adobe support.
Here is the deal. We upgraded to Windows 7 - and no Virginia RoboSource apparently does not work in Windows 7 according to support staff.
So, we installed RoboHelp and the RoboSource client on a virtual machine running Windows Server 2003. We have been unable to perform a get of an entire project since. So, we thought perhaps it was a problem with our RoboSource server so we had our IT department create a new instance of RoboSource server although they were unable to move our data over. I did have the projects locally so I did a check in of the entire project. Hid that project on my machine and attempted to perform a get of the entire project.
I received the following error after some of the files were downloaded onto my machine.
RoboSource Error
A network error has occurred. The full error text was 'An established connection was aborted by the software in your host machine.'
I appreciate any ideas you have. We are starting to look at other options for help since we are holding development up.
NIta

Hi, ndhelp.
I am using RoboSource Control successfully on a desktop and laptop, which are both Windows 7 machines (32-bit) so I don't know why it would not work for you. I wonder if there is some virus checker or firewall blocking port 8039, which is the default port for RSC?
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
http://www.showmethedemo.com

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Why am I getting ErrorCode: OperationNotSupported _Code: 204 When I am trying to get campaigns from sandbox account

Hi All,
Seasonal Greetings.
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<?php
// To ensure that a cached WSDL is not being used,
// disable WSDL caching.
ini_set("soap.wsdl_cache_enabled", "0");
try
//$accountId = <youraccountid>; // Application-specific value.
$accountId = "8951263";
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// This example is for the sandbox URI.
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// The proxy for the Campaign Management Web service.
$campaignProxy =
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// The name of the service operation that will be called.
$action = "GetCampaignsByAccountId";
// The user name, password, and developer token are
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// arguments.
// $argv[0] is the PHP file name.
// $argv[1] is the user name.
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$password = $argv[2];
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// Create the SOAP headers.
$headerApplicationToken =
new SoapHeader
$xmlns,
'ApplicationToken',
$applicationToken,
false
$headerDeveloperToken =
new SoapHeader
$xmlns,
'DeveloperToken',
$developerToken,
false
$headerUserName =
new SoapHeader
$xmlns,
'UserName',
$username,
false
$headerPassword =
new SoapHeader
$xmlns,
'Password',
$password,
false
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new SoapHeader
$xmlns,
'CustomerAccountId',
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$inputHeaders = array
$headerApplicationToken,
$headerDeveloperToken,
$headerUserName,
$headerPassword,
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$opts = array('trace' => true);
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$params = array
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$action,
array( $action.'Request' => $params ),
null,
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print "TrackingId output from response header: "
. $outputHeaders['TrackingId']
. ".\n";
// Insert a blank line to separate the text that follows.
print "\n";
// Retrieve the campaigns.
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$obj = $result->Campaigns;
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print "MonthlyBudget : " . $campaign->MonthlyBudget . "\n";
print "BudgetType : " . $campaign->BudgetType . "\n";
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catch (Exception $e)
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if (isset($e->detail->ApiFaultDetail))
print "ApiFaultDetail exception encountered\n";
print "Tracking ID: " .
$e->detail->ApiFaultDetail->TrackingId . "\n";
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if (isset(
$e->detail->ApiFaultDetail->OperationErrors->OperationError
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$e->detail->ApiFaultDetail->OperationErrors->OperationError
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$obj = $e->detail->ApiFaultDetail->OperationErrors->OperationError;
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print "\tDetails: ". $operationError->Details . "\n";
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$e->detail->ApiFaultDetail->BatchErrors->BatchError
if (is_array(
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print "\tDetails: ". $batchError->Details . "\n";
print "\tErrorCode: ". $batchError->ErrorCode . "\n";
print "\tCode: ". $batchError->Code . "\n";
if (isset($e->detail->AdApiFaultDetail))
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$e->detail->AdApiFaultDetail->Errors
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print $client->__getLastRequest() . "\n";
?>
http://msdn.microsoft.com/en-us/library/bing-ads-campaign-management-php-samples-get-campaigns(v=msads.80).aspx
But I am getting responce
GetCampaignsByAccountId failed.
ApiFaultDetail exception encountered
Tracking ID: efa654c5-b112-4e96-8c3d-79bac7e70112
Operation error encountered:
Message: This operation is not supported.
Details:
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Code: 204
s:Server Invalid client data. Check the SOAP fault details for more information.
Last SOAP request:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adcenter.microsoft.com/v8"><SOAP-ENV:Header><ns1:ApplicationToken></ns1:ApplicationToken><ns1:DeveloperToken>BBD37VB98</ns1:DeveloperToken><ns1:UserName>-XXXXXX-</ns1:UserName><ns1:Password>-XXXXX-</ns1:Password><ns1:CustomerAccountId>8951263</ns1:CustomerAccountId></SOAP-ENV:Header><SOAP-ENV:Body><ns1:GetCampaignsByAccountIdRequest><ns1:AccountId>8951263</ns1:AccountId></ns1:GetCampaignsByAccountIdRequest></SOAP-ENV:Body></SOAP-ENV:Envelope>
Please Help me to get out of this .
Thank you in advance.
Deepa Varma

Hello Nalin,
Thank you for the reply . Now I am using
$campaignProxy ="https://api.sandbox.bingads.microsoft.com/Api/Advertiser/CampaignManagement/v9/CampaignManagementService.svc?wsdl" ;
// The API namespace.
$xmlns = "https://adcenter.microsoft.com/v9";
$xmlns = "https://bingads.microsoft.com/AdIntelligence/v9";
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Error encountered:
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<?xml version="1.0" encoding="UTF-8"?>
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I am able to login to sand box UI and see my campaigns. What may be reason for the error ?
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Error Code: 904 Call: SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?)) bind => [default, bpm_poc_project, 1.0, soa_347b99f8-fa8d-4671-a2f8-2b5446723ab2, BPMN] Query: ReadAllQuery(name="CubeProcess.findCubeProcessesInComposite" referenceClass=CubeProcess sql="SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?))"); nested exception is: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.1.2.v20101206-r8635): org.eclipse.persistence.exceptions.DatabaseException Internal Exception: java.sql.SQLSyntaxErrorException: ORA-00904: "SUBTYPE": invalid identifier
Error Code: 904 Call: SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?)) bind => [default, bpm_poc_project, 1.0, soa_347b99f8-fa8d-4671-a2f8-2b5446723ab2, BPMN] Query: ReadAllQuery(name="CubeProcess.findCubeProcessesInComposite" referenceClass=CubeProcess sql="SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?))"): EJB Exception: ; nested exception is: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.1.2.v20101206-r8635): org.eclipse.persistence.exceptions.DatabaseException Internal Exception: java.sql.SQLSyntaxErrorException: ORA-00904: "SUBTYPE": invalid identifier
Error Code: 904 Call: SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?)) bind => [default, bpm_poc_project, 1.0, soa_347b99f8-fa8d-4671-a2f8-2b5446723ab2, BPMN] Query: ReadAllQuery(name="CubeProcess.findCubeProcessesInComposite" referenceClass=CubeProcess sql="SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?))"); nested exception is: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.1.2.v20101206-r8635): org.eclipse.persistence.exceptions.DatabaseException Internal Exception: java.sql.SQLSyntaxErrorException: ORA-00904: "SUBTYPE": invalid identifier
Error Code: 904 Call: SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?)) bind => [default, bpm_poc_project, 1.0, soa_347b99f8-fa8d-4671-a2f8-2b5446723ab2, BPMN] Query: ReadAllQuery(name="CubeProcess.findCubeProcessesInComposite" referenceClass=CubeProcess sql="SELECT PROCESSID, ORGANIZATIONALUNITID, HASGLOBALCREATIONTASKS, TARGETNAMESPACE, COMPOSITENAME, STATUS, SCALABEL, PROCESSNAME, LABEL, DOMAINNAME, COMPOSITEDN, PROCESSTYPE, CREATIONDATE, SUBTYPE, REVISION, UNDEPLOYDATE FROM BPM_CUBE_PROCESS WHERE (((((DOMAINNAME = ?) AND (COMPOSITENAME = ?)) AND (REVISION = ?)) AND (SCALABEL = ?)) AND (PROCESSTYPE = ?))").
Can someone give some pointers ?
Edited by: 853032 on Apr 18, 2011 11:22 PM

If you can, the best way would be to to change the column name from SUBTYPE to something that isn't a SQL reserved key word.
You might get around this particular problem by adding @Column(name = "\"SUBTYPE\"") on your attribute. This will force eclipselink to add quotation marks in the generated SLQ, but I think it will cause problems when it comes to some more complicated queries.
In my opinion, the only safe way here is to not use column names that are in conflict with SLQ reserved key words.
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