Error U44M1I210 for Illustrator installation while other programms work well

Hi,
I encountered the above mentioned error when I installed Creative Cloud and was trying to download the programms. In short there s "failure" info and no matter how many times I repeaat the installation the error comes back. Can you help me please as I have urgent work to do in Illustrator
thanks in advance
Magda

Error U44M1I210 | Install updates

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