Error when trying to call someone

Hi all
My 4-month old phone is having issues when i'm trying to make a call.
I've reset everything and after two weeks i'm still having the same error when trying to make a call.
I'm getting a pop-up saying that there's an app error something something...
This is really frustrating cause at times I can't even make a single call.
Please help me out on this.
Marina

Boot on safe mode and try again
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Result
Protocol
Host
URL
Body
Caching
Content-Type
Process
Comments
Custom
963
404
HTTP
team.hagerman.com
/submissions/Compiled%20Videos/AutoCAD%20-%20Multiple%20Profile%20Icons/AutoCAD%20-%20Multiple%20Profile%20Icons.wmv
13
private,max-age=0; Expires: Tue, 11 Feb 2014 21:58:26 GMT
iexplore:15076
[#956]
Request:
GET /submissions/Compiled%20Videos/AutoCAD%20-%20Multiple%20Profile%20Icons/AutoCAD%20-%20Multiple%20Profile%20Icons.wmv HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C; .NET4.0E; Zune 4.7; AskTbAD2/5.15.4.23821)
Host: team.hagerman.com
If-Modified-Since: Wed, 26 Feb 2014 19:07:33 GMT
If-None-Match: "{8A07B719-341D-4BEE-BD61-F364394C3E98},2"
DNT: 1
Connection: Keep-Alive
Cookie: databaseBtnText=0; databaseBtnDesc=0; stsSyncAppName=Outlook; stsSyncIconPath=%2F%5Flayouts%2F15%2Fimages%2Fmenuoutl%2Egif; __utma=95027589.2092965952.1364844931.1393356332.1393429315.524; __utmz=95027589.1393268194.522.68.utmcsr=SilverpopMailing|utmccn=TE%20-%20St.%20Louis%20MCAD%20(12)|utmcmd=email;
__qca=P0-1092250856-1367500502168; km_ni=joyvoltenburg; km_uq=; km_lv=x; km_ai=joyvoltenburg; grvinsights=3a306cce826491ec77d9a195a63f57f2; __avc_32508=045-8a-724d-ee8f13e900daac4; Persistent_id_HgixPXFYDDdj0w=0C78ABCB2F34:1392388341; optimizelySegments=%7B%22178845731%22%3A%22false%22%2C%22178855892%22%3A%22ie%22%2C%22179190226%22%3A%22direct%22%7D;
optimizelyEndUserId=oeu1379624626946r0.0872463653920379; optimizelyBuckets=%7B%7D; __utmc=95027589; StorefrontCookie=cmen-US=en-US&bm=US; WSS_FullScreenMode=false; Ribbon.Read=1920886|-1|0|-687423497; Ribbon.DocLibListForm.Edit=682788|-1|0|1882364446;
Ribbon.Library=1920886|-1|710|-687423497; Ribbon.Permission=1920886|-1|1725|1598418443; Ribbon.ListForm.Display=1920886|-1|1620|-1006461573; previousLoggedInAs=; loginAsDifferentAttemptCount=
Authorization: Negotiate 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
Response:
HTTP/1.1 404 NOT FOUND
Cache-Control: private,max-age=0
Content-Length: 13
Expires: Tue, 11 Feb 2014 21:58:26 GMT
Server: Microsoft-IIS/7.5
X-SharePointHealthScore: 0
Public-Extension: http://schemas.microsoft.com/repl-2
SPRequestGuid: 1826789c-0589-80e7-31cd-3c1038ea29f6
request-id: 1826789c-0589-80e7-31cd-3c1038ea29f6
X-FRAME-OPTIONS: SAMEORIGIN
SPRequestDuration: 1132
SPIisLatency: 1
WWW-Authenticate: Negotiate oYGyMIGvoAMKAQChCwYJKoZIgvcSAQICooGaBIGXYIGUBgkqhkiG9xIBAgICAG+BhDCBgaADAgEFoQMCAQ+idTBzoAMCAReibARqhLWFbGbcecrn5kQ/ScMjrsqhag2XcrWQQ7g0Mb6ilZ+kFIPC6XJsH7+ldzTk3eQF/4C1f2nzJxENlP2M+75fOiRZGU/r0nvjgX5MdswmrBQkRg8iqKwcwJeE/3/P7nLWVitRs21hnB19oQ==
Persistent-Auth: false
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 15.0.0.4420
X-Content-Type-Options: nosniff
X-MS-InvokeApp: 1; RequireReadOnly
Date: Wed, 26 Feb 2014 21:58:25 GMT

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yields:
7839,KING,PRESIDENT,,1981-11-17T05:00:00Z,5000,,10 7698,BLAKE,MANAGER,7839,1981-05-01T04:00:00Z,2850,,30 7782,CLARK,MANAGER,7839,1981-06-09T04:00:00Z,2450,,10 7566,JONES,MANAGER,7839,1981-04-02T05:00:00Z,2975,,20 7788,SCOTT,ANALYST,7566,1982-12-09T05:00:00Z,3000,,20 7902,FORD,ANALYST,7566,1981-12-03T05:00:00Z,3000,,20 7369,SMITH,CLERK,7902,1980-12-17T05:00:00Z,800,,20 7499,ALLEN,SALESMAN,7698,1981-02-20T05:00:00Z,1600,300,30 7521,WARD,SALESMAN,7698,1981-02-22T05:00:00Z,1250,500,30 7654,MARTIN,SALESMAN,7698,1981-09-28T04:00:00Z,1250,1400,30 7844,TURNER,SALESMAN,7698,1981-09-08T04:00:00Z,1500,0,30 7876,ADAMS,CLERK,7788,1983-01-12T05:00:00Z,1100,,20 7900,JAMES,CLERK,7698,1981-12-03T05:00:00Z,950,,30 7934,MILLER,CLERK,7782,1982-01-23T05:00:00Z,1300,,10
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Gaurav

Error when trying to call someone

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