Error when trying to search archive

I'm having an issue when trying to search my messenger (v2.0.1) archives. When I choose File > Search Archive I get a "Novell Messenger Archive Login" box connecting to <serverIP>:8310. The globe will just spin and spin and finally after a few minutes I will get the error that the server is not responding.
I've checked everything that I can think of and everything would seem right, but its not working. Any suggestions or tips on why this is going on or where I can start to troubleshoot?
The system is GroupWise 7.0.1 running on NetWare 6.0 SP5.

picture of error message. CLICK.

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Has anyone got a "runtime error" when trying to search in itunes store?

has anyone got a "runtime error" when trying to search itunes store?

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Can you participate in a course's discussion from iTunes U's Course Manager (https://itunesu.itunes.apple.com/coursemanager/)?

Error when trying to search for folders within an Exchange server

I am working on an existing application that searches folder within an exchange server in asp.net C#
The code is very basic is like this
FolderView view = new FolderView(int.MaxValue);
view.PropertySet = new PropertySet(BasePropertySet.IdOnly);
view.PropertySet.Add(FolderSchema.DisplayName);
view.PropertySet.Add(FolderSchema.FolderClass);
view.PropertySet.Add(FolderSchema.ParentFolderId);
view.Traversal = FolderTraversal.Deep;
FindFoldersResults findFolderResults = service.FindFolders(new FolderId(WellKnownFolderName.Root, mailbox), view);
This code has been working on another Exchange server before.
However when I try to change the exchange server I try to scan I get an error like this :
Microsoft.Exchange.WebServices.Data.ServiceVersionException: Exchange Server doesn't support the requested version.
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ProcessWebException(WebException webException)
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)
at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(IEwsHttpWebRequest& request)
at Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase.InternalExecute()
at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute()
at Microsoft.Exchange.WebServices.Data.ExchangeService.InternalFindFolders(IEnumerable`1 parentFolderIds, SearchFilter searchFilter, FolderView view, ServiceErrorHandling errorHandlingMode)
at Microsoft.Exchange.WebServices.Data.ExchangeService.FindFolders(FolderId parentFolderId, FolderView view)
at ExchangeSyncService.ExchangeToSqlService.SyncFolderForSubUser(ExchangeService service, Mailbox mailbox, Int32 nUserID)
The Exchange server that succeeded and failed are both Exchange 2010. I am searching are both Exchange 2010, and I checked the documentation that FindFolder is supported by all versions of Exchange 2010.
Is it really a version error or something else? Anyone have any insight on this?

problem solved thanks Glen can I ask you a new question? I ran into another error after solving that problem I got an error message that says
Microsoft.Exchange.WebServices.Data.ServiceResponseException: The SMTP address has no mailbox associated with it.
at Microsoft.Exchange.WebServices.Data.ServiceResponse.InternalThrowIfNecessary()
at Microsoft.Exchange.WebServices.Data.ServiceResponse.ThrowIfNecessary()
at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute()
at Microsoft.Exchange.WebServices.Data.ExchangeService.InternalFindFolders(IEnumerable`1 parentFolderIds, SearchFilter searchFilter, FolderView view, ServiceErrorHandling errorHandlingMode)
at Microsoft.Exchange.WebServices.Data.ExchangeService.FindFolders(FolderId parentFolderId, FolderView view)
at ExchangeSyncService.ExchangeToSqlService.SyncFolderForSubUser(ExchangeService service, Mailbox mb, Int32 nUserID)
The line of code that triggers this problem is
FolderView view = new FolderView(int.MaxValue);
view.PropertySet = new PropertySet(BasePropertySet.IdOnly);
view.PropertySet.Add(FolderSchema.DisplayName);
view.PropertySet.Add(FolderSchema.FolderClass);
view.PropertySet.Add(FolderSchema.ParentFolderId);
view.Traversal = FolderTraversal.Deep;
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Any idea what is going on there?
It worked on my previous server just not working on this new server here.
Thanks

Network timeout error when trying to search in itunes

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I've been having the same issue for the last 4 days. Still happening, today. It's making it impossible to search for any tv shows or music. I click on a link in iTunes, it 'searches', and then times out. Sometimes I can get to that link after trying 4 or 5 times. Most times, I can't get in at all.
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Error when trying to search a sales order created by other user

Hi. I'm running SAP HANA One PL 04. I have a problem when I log on with User1 and try to search for sales orders created by another user. I got an error message. I think the user has enough permissions.. Is there anything else I should consider??
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Odd error when trying to search on btplc

Is this at my end?
CFML Runtime Error
General SQL Error
Request
/search/index.cfm
File Trace
//rdfp0282/extranet/*********/search/index.cfm
|
+-- //rdfp0282/extranet/*********/search/SuggestedLinks.cfm
Type
Database
Query Error
An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: TCP Provider, error: 0 - No connection could be made because the target machine actively refused it.)
Datasource
BTPLC_SEARCH_LIVE
Native Error Code
SQL State
SQL
Tag Context
CFIF (//rdfp0282/extranet/*********/search/index.cfm, Line=547, Column=2)
|
+-- CFMODULE (//rdfp0282/extranet/*********/search/index.cfm, Line=589, Column=5)
    |
    +-- CFIF (//rdfp0282/extranet/*********/search/SuggestedLinks.cfm, Line=2, Column=1)
        |
        +-- CFSTOREDPROC (//rdfp0282/extranet/*********/search/SuggestedLinks.cfm, Line=9, Column=2)
Source
6 :
7 : <cfset strCriteria=ATTRIBUTES.Criteria >
8 : <cfset strMethod=ATTRIBUTES.Method >
9 : <cfstoredproc procedure="proc_SuggestedLinksFetch" datasource="#CALLER.dataSource#">
10: <cfprocparam dbvarname="@searchCriteria" cfsqltype="CF_SQL_VARCHAR" value="#strCriteria#">^ Snippet from underlying CFML source
-+-No longer a forum member-+-

caller
struct
APPLICATION
struct
Collections
thegroup,sharesandperformance,news,Societyandenvironment,innovation,careercentre
DSN
BTPLC_SEARCH_LIVE
FileExtensions
.html,.htm
Mode
[empty string]
Path
\\rdfp0282\extranet\*********
Url
http://www.btplc.com
CRRegScheme
Responsible business registrant
ContentTypeList
[empty string]
PathFromRoot
search\index.cfm
Quote
SearchCategory
careercentre
ShowAllPagesLink
YES
ShowPageLinks
0
TCriteria
TMethod
and
TPage
0
TPosition
0
TSearchCollection
[empty string]
TStartRow
[empty string]
TSummary
Yes
TType
[empty string]
blnSearchAll
1
catList
[empty string]
ctList
[empty string]
dataSource
BTPLC_SEARCH_LIVE
dsn2
bt_media_centre
dsn3
climate_change
intMaxPosition
10
intPageSize
10
intTotalResults
0
qrySuggested
[empty string]
rb10Checked
[empty string]
rb1Checked
CHECKED
rb2Checked
CHECKED
rb3Checked
CHECKED
rb4Checked
CHECKED
rb5Checked
CHECKED
rb6Checked
CHECKED
rb7Checked
[empty string]
rb8Checked
[empty string]
rb9Checked
[empty string]
sHaveResults
NO
searchCriteria
searchTermIds
[empty string]
searchwhat
all
splitbyCategory
[empty string]
strCollectionList
thegroup,sharesandperformance,news,btmcsqlnews,responsiblebusiness,btmcsqlSandE,innovation,careercentre
strDisplayCollections
[empty string]
strRoot
\\rdfp0282\extranet\*********\
cffile
struct [empty]
cfthread
struct [empty]
cgi
struct
AUTH_TYPE
[empty string]
AUTH_USER
[empty string]
CF_TEMPLATE_PATH
\\rdfp0282\extranet\*********\search\index.cfm
CONTENT_LENGTH
40
CONTENT_TYPE
application/x-www-form-urlencoded
CONTEXT_PATH
[empty string]
GATEWAY_INTERFACE
[empty string]
HTTPS
off
HTTP_ACCEPT
text/html,application/xhtml+xml,application/xml;q=(REMOVED BY ME)
HTTP_ACCEPT_CHARSET
ISO-8859-1,utf-8;q=(REMOVED BY ME)
HTTP_ACCEPT_ENCODING
gzip,deflate
HTTP_ACCEPT_LANGUAGE
en-gb,en;q=0.5
HTTP_AUTHORIZATION
Basic Og==
HTTP_CONNECTION
keep-alive
HTTP_CONTENT_LENGTH
40
HTTP_CONTENT_TYPE
application/x-www-form-urlencoded
HTTP_COOKIE
RD028cookie1=R*********
HTTP_HOST
www.btplc.com
HTTP_KEEP_ALIVE
115
HTTP_REFERER
http://www.btplc.com/News/Articles/Showarticle.cfm?ArticleID=(REMOVED BY ME)
HTTP_USER_AGENT
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.6) Gecko/******** Firefox/3.6.6
PATH_INFO
[empty string]
PATH_TRANSLATED
\\rdfp0282\extranet\*********\search\index.cfm
QUERY_STRING
[empty string]
REMOTE_ADDR
REMOTE_HOST
REMOTE_IDENT
[empty string]
REMOTE_USER
[empty string]
REQUEST_METHOD
POST
SCRIPT_NAME
/search/index.cfm
SERVER_NAME
www.btplc.com
SERVER_PORT
80
SERVER_PORT_SECURE
0
SERVER_PROTOCOL
HTTP/1.1
SERVER_SOFTWARE
Microsoft-IIS/6.0 BlueDragon.NET/7.1
Blue * denotes that I've removed the info
-+-No longer a forum member-+-

IDVD has error when trying to create archive?

I have a finish my first iDVD project and would like to archive it. I start the archive process and get a progress bar but it never really starts and shortly after that I get a window that reads "ALERT there was an error while saving the project" that I have to ok and then nothing, the archiving has stopped?
I have been able to make a "save to disk image" but I would really like to make an archive.
I am new to iLife could I be doing something wrong?

Hi ,
Based on the error message, please check whether you have installed the spPowerPivot.msi add-in on each of your SharePoint server, and ran the configuration wizard, make sure that the powerpivotwebapplicationsolution.wsp
is deployed correctly.
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Eric Tao
TechNet Community Support

Getting error 80072f0d when trying to search for N...

Hi there,
I'm getting an error when trying to search for Nokia Lumia 800 update through Windows Phone 7 Connector on my Mac. Attached below the is the full error message. Can anybody help me with this, please? Thank you very much!!
Some more info, my phone currently runs OS version 7.10.8107.79.
Here now the error message:
We aren’t able to check "NOKIA Lumia 800" for available updates right now. Please try again later. If you need to contact support, reference error 80072f0d
Current Version: 07.10.08107.03

Hi,
Thanks for your feedback both of you.
It may be required for you to reset the Lumia in order for the update to be installed. You will find this option in Settings>About>reset your phone. This will erase all information on your phone so make sure you have synced all contact and calendar data with your respective Exchange Active Sync accounts and your media files with Zune. You can use the app Reinstaller to download all (paid) apps again. When prompted select BUY for your app and it will be recognized as bought before and you will be allowed to install it again.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

I am getting a 404 error when trying to access any search link using google, I can get to a website if I enter the url directly. I have cleared my history, emptied the cache and reset safari.

I keep getting a 404 error when trying to access any search link using google, I can get to a website by directly using the URL. I have cleared history, empited the cache and reset safari. Any suggestions.

Right. If you are using delegated privs and sudo, make sure that sudo is configured to pass on the PERL5LIB and ORACLE_HOME environment variables at least.

Errors when trying to connect CRM 7.0 to Enterprise Search

Hi!
I encountered 2 errors when trying to connect to a CRM 7.0 system as a backend system from Enterprise Search Cockpit.
The first error is related to ESH_INT_GET_TREX_DESTINATION with a message of ESH_OM_OBJ_MODEL_REP 517:
http://img39.imageshack.us/img39/9722/eserrors1.jpg
The second error is related to "Errors during data cluster import from remote system":
http://img97.imageshack.us/img97/7976/eserrors2.jpg
I don't know if these two errors are related, but any help or suggestions will be greatly appreciated!!
Thank you!
Regards,
Paul

4.0 should be fine. My initial thoughts were on the script targetting a framework lesser than 3.5. Am bummed about the error cause in the line
ClientContext clientContext =
new ClientContext(client);
it just creates an instance of the ClientContext class. It should have nothing to do with permissions cause it is not even trying to connect to the sharepoint site. So it looks like it can't find the assembly. Can you place the asembly
under the Microsoft.Net\Framework folder of your machine. SSIS looks for custom assemblies in this folder on design time (Refer
this) Worth a try hey!
http://btsbee.wordpress.com/

Error when trying to access the RBAC User editor and Message tracking

Hi,
I am getting an error when trying to access the RBAC User editor and Message tracking on the Web Mgmt interface. I verified that the admin account trying to access is in the Organization Management group and has the correct Role Assignment Policy applied.
I searched through this thread below and saw that matching the msExchRoleLink and msExchUserLink attributes fixed the issue.
https://social.technet.microsoft.com/Forums/exchange/en-US/fc568cc6-8691-4127-b70b-bcc82f9b1f7f/first-2010-cas-server-no-administrator-rights-emc-permissions-gone?forum=exchange2010
However I have another environment where this is not the case and works just fine; the msExchUserLink attribute has a value of CN=Organization Management,OU=Microsoft Exchange Security Groups,DC=Domain,DC=Local which is different as per the issue outlined in
the above thread so I am not convinced that this will work and also don’t want to blindly edit something in adsiedit without being sure.
I then checked the event logs on the server and saw the below error logged;
Current user: 'Domain/Server Services Accounts/administrator'
Request for URL 'https://server.domain.com/ecp/default.aspx?p=AdminDeliveryReports&exsvurl=1' failed with the following error:
System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Exchange.Management.ControlPanel.UrlNotFoundOrNoAccessException: The page may not be available or you might not have permission to open the
page. Please contact your administrator for the required credentials. For new credentials to take effect, you have to close this window and log on again.
at Microsoft.Exchange.Management.ControlPanel._Default.CreateNavTree()
at Microsoft.Exchange.Management.ControlPanel._Default.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
--- End of inner exception stack trace ---
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.default_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Microsoft.Exchange.Management.ControlPanel.UrlNotFoundOrNoAccessException: The page may not be available or you might not have permission to open the page. Please contact your administrator for the required credentials. For new credentials to take effect, you
have to close this window and log on again.
at Microsoft.Exchange.Management.ControlPanel._Default.CreateNavTree()
at Microsoft.Exchange.Management.ControlPanel._Default.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
I then had a look at the IIS permissions for ecp and owa. The account did not have permissions so I added them there but still got the same error. I’ve also tried all of the above with a newly-created account but still got the same issue.
Any ideas as to what the above event log is specifically referring to?

Hi,
From your description, I would like to clarify the following thing:
If you want to search message tracking logs, the account you use should be a member of the role groups below:
Organization Management role group, Records Management role group, Recipient Management role group.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Error when trying to create a JCO Destination

Hi
I receives the following error when trying to creat a JCO Destination, clicking on the button in the host:port/webdynpro/dispatcher/sap.com/tcwdtools/Explorer
I get the following error:
Error stacktrace:
java.lang.NullPointerException
     at com.sap.tc.webdynpro.serverimpl.wdc.sl.SystemLandscapeFactory.checkStatus(SystemLandscapeFactory.java:880)
     at com.sap.tc.webdynpro.services.sal.sl.api.WDSystemLandscape.checkStatus(WDSystemLandscape.java:469)
     at com.sap.tc.webdynpro.tools.sld.NameDefinition.updateJCODestinations(NameDefinition.java:272)
     at com.sap.tc.webdynpro.tools.sld.NameDefinition.updateNavigation(NameDefinition.java:237)
     at com.sap.tc.webdynpro.tools.sld.NameDefinition.wdDoInit(NameDefinition.java:144)
     at com.sap.tc.webdynpro.tools.sld.wdp.InternalNameDefinition.wdDoInit(InternalNameDefinition.java:223)
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     at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
     at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:274)
     at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:540)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:398)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:555)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:422)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:130)
     at com.sap.tc.webdynpro.progmodel.view.InterfaceView.initController(InterfaceView.java:43)
     at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:540)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:398)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.makeVisible(ViewManager.java:620)
     at com.sap.tc.webdynpro.progmodel.view.ViewManager.performNavigation(ViewManager.java:263)
     at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.navigate(ClientApplication.java:740)
     at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleActionEvent(WebDynproMainTask.java:350)
     at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:640)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:59)
     at com.sap.tc.webdynpro.clientserver.cal.ClientManager.doProcessing(ClientManager.java:251)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doWebDynproProcessing(DispatcherServlet.java:154)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:116)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:55)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:391)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:265)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:345)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:323)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:865)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:240)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
     at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)
Any ideas?
Regards
Kay-Arne

Hi,
Have you configured your SLD? Check JCO Destination error out or search for "com.sap.tc.webdynpro.serverimpl.wdc.sl.SystemLandscapeFactory.checkStatus" in the SDN forums.
Best regards,
Vladimir

I keep getting an error when trying to install Java for OS X 2014-001

I was trying to download this because I was getting errors when trying open some applications saying you need Java 6 and it directed me to the download link for this but it always gets and error when installing.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select
/var/log ▹ install.log
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
☞ If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. Don't post more than is requested.
☞ Please don't indiscriminately dump thousands of lines from the log into this discussion.
☞ Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.

I am getting an error when trying to download new iTunes software to new Windows 7 computer.

I am getting an error when trying to download iTunes to a new Lenovo laptop with Windows 7. Says... An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="86". HRESULT:0x80070BC9
Please help if anyone knows how to fix or bypass this problem.

These ones are tricky. But the following instructions are worth a try.
First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
c. Perform the following actions
i. Right Click on Components Folder
ii. Select Permissions
iii. Select Full Control and Read Permissions options
iv. Select Advanced Button
v. Select Owner Tab
vi. Select to Change Owner to the Administrators
vii. Check the option “Replace owner on subcontainers and objects”
viii. Select OK when prompted that it may not change all.
ix. Select Apply
x. Select Apply again
xi. Exit the Registry Editor
Now try reinstalling iTunes again. Does it go in properly this time?

Solution to stop error when trying to create a portfolio

Hi all,
I finally found a way to make a portfolio in acrobat pro 9. The problems I was having were explained in the thread titled "Acrobat pro 9 has a stop error when trying to create a portfoloi"
It seems ther is another way to do this, by selecting 'combine' and then 'merge files into a single pdf' rather than 'assemble pdf portfolio'.
The merge option also gives the choice of making a pdf package and does not result in a stop error with authplay.dll.
So much for Adobe support who conuld not tell me this or respond to support requests.
All I have to do now is to remember to not click on 'assemble pdf portfolio' when I want to assemble a pdf portfolio but "merge files into a single pdf" when I want to assemble a pdf portfolio.
I would still like to hear from Adobe why acrobat pro 9 has a stop error with authplay.dll.
I feel a lot happier now.

I read through the pdf wth your emails to/from customer support. I'll have to defer to someone else because it seems you have tried what I would suggest.
If someone else does not respond with a better plan and you are willing to spend a bit more time before writing off Acrobat 9, I would try the process below one last time. (If you are using a CS suite, while authplay.dll is found in each of the directories, it does not appear that the issue extends to the other programs.)
1. Using Add/Remove Programs, uninstall all Adobe Acrobat and Reader software and uninstall the Adobe Flash Player Active X and Adobe Flash Player Plugin. If you have it, uninstall Adobe Air.
2. In C:\Documents and Settings\(your profile name)\Application Data\Adobe, delete the Acrobat and Adobe PDF folders if they still exist.
3. Reinstall only Acrobat 9.
4. From Acrobat, run the updater Help > Check for Updates and install all updates.
5. Verify Adobe Acrobat is now version 9.2: Help > About Adobe Acrobat Pro (If for any reason it is not 9.2, use the update on http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
6. Test
Message was edited by: Anna Nmty
While searching for a solution, I just saw your post over at acrobatusers.com (http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=15765). Looks like my advice was largely a duplicate, although your event log indicates Acrobat did not update properly.

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