Error while refreshing BO objects using live office

Hi Forum,
We are getting below error while refreshing the data using Live Office plug-in on PPT.
“An error occurred while receiving the HTTP response to http://........ This could be due to the service endpoint binding not using the HTTP protocol. This could also be due to an HTTP request context being aborted by the server.”
This error comes in exact 5 minutes.
The server name used for web service is from a clustered environment. When the individual node is used Live office refresh works fine but while using the generic name refresh fails.
Please provide your inputs.

Hi Honed,
Take the backup of dsws.properties file and do the following changes:
properties            values
domain               @<clustername>
session.timeout    value higher than 5 minutes
Below pdf can help you further:
http://help.sap.com/businessobject/product_guides/boexir4/en/xi4_wssdk_admin_en.pdf
Regards,
Yuvraj

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