Error with Seeburger Splitter module

Hi all,
I had configured Seeburger Splitter and using seeburger splitter module in file adapter with classifier,convertor and splitter in same sequence.But,while testing i m getting null
error for sender file adapter in communication channel monitoring.It isn't able to process the file placed in directory.
When audit log of same is seen,it shows
ERROR : getXmlContentFromMessage()
ERROR : process()
ERROR : Attempt to process file failed with null
Any inputs why is it so.
Regards,
Anoop

Hello Ravi,
We have seen this issue on a few occasions.  It might be related to the ConverterJNI class.
In the defaulttrace file you can check for error such as
Caused by: com.sap.i18n.cp.ConverterRuntimeException........
Got exceptions: null
at com.sap.i18n.cp.ConverterJNI.<clinit>(ConverterJNI.java:46).....
If this  is the case, Then the problems is within the Startup Framework. I would advise you to update the Startup Framework as described in note #710914.
Thanks,
David

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