Error with the Apple automated answering system?

Not sure if this is the right place to post this, but:
I have recently ordered my first Mac, a 2012 MacBook Air with 8 GB of RAM (CTO). To see which process it is in, I have just called Apple and it's automated answering machine told me that I have ordered a 13" MacBook PRO. I know for sure that I have gave it the correct order number and zip code, for I have called twice, but it keeps telling me I have ordered a PRO when I have paid for an AIR. I have checked my order verification email and it says I have ordered an AIR, but the machine says my order consists of a PRO. Anybody else have this issue? And if you did, was the machine wrong or did you recieve the wrong item?
Thanks!

Ok, just to clariy, the system was incorrect in giving me the information. Due to the lack of replies, I am assuming that is a very rare issue that is encountered.

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