Even after syncing with iTunes, the usage amount on iTunes does not match what is on my iPhone.  iPhone says I have less that 1G of storage left, while iTunes says I have 6G of storage.  Why is this??

I can't tell how much storage I have left on my device.  Even after syncing, iTunes shows that I have 6G of storage left.  My phone says I only have 325MB of storage left.  When I try to update my apps on my phone, I'm told that I don't have enough space available.  Why is this, and how can I correct this?  Thanks!

Howdy mamat2004,
Thanks for using the Apple Support Communities.
From your post I understand that even though you have imported and deleted all of the photos from your iPhone, it is still showing as if the photos were still located on the device.  To start troubleshooting this issue I'd like you to please reset the iPhone.  If the issue persists then please put the device into recovery mode, and then select the option to Update in iTunes.  Choosing this option will reinstall iOS without erasing any of your personal data.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.

Similar Messages

  • Creative Cloud Photoshop won't intall. Even after following support instructions the wheel keeps spinning and does not install. HELP

    Even after following support instructions the wheel keeps spinning and does not install. HELP

    Hi help-please,
    Please try downloading and installing Photoshop CC from the direct download links available at: http://prodesigntools.com/adobe-cc-2014-direct-download-links.html
    Make sure you follow the important steps mentioned on the page before initiating the download.
    Use your Adobe ID to license the software
    If the install fails then you can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
    Regards,
    Rave

  • Count and size of photos in iTunes does not match what is on my iPhone

    I have 2 different iPhone 6 phones. For each of them, the number of photos on the phone does not match the number of photos shown in iTunes. For example, one of my iPhones has fewer than 400 photos; however, when I connect the phone to iTunes on my computer, the usage bar at the bottom shows that there are more than 2500 photos accounting for 2.5GB. I suspect that iTunes is including photos that I have deleted from my phone. Are the additional 2100 "phantom photos" actually taking up space on my phone, and what can I do to make iTunes match what is actually on my phone?

    Read here   https://discussions.apple.com/docs/DOC-8281

  • HT1386 After syncing with itunes(windows), messages for one of the contact(I have saved the contact name as 'Unknown') are lost. I can see only few messages which fits to the screen. I don't see option to load earlier messages.

    After syncing with itunes(windows), messages for one of the contact(I have saved the contact name as 'Unknown') are lost. I can see only few messages which fits to the screen. I don't see option to load earlier messages.
    Can anyone help.

    Can anyone help on this?

  • Last night I installed the recommended software upgrade on my iPad after syncing with iTunes...iTunes kept freezing...

    Last night I upgraded the iOS software on my iPad after syncing with iTunes.  Everything appeared to be be fine with the systems until I allowed the upgrade... After the new iOS software was installed the reboot process started and when I got to the point to restore aps, shows and books back on my iPad iTunes kept locking up and i got a "no disk found" error...Now none of the icons work on my iPad...Please help!

    See Here... in particular #3... Apple ID authorization issue
    Troubleshooting applications purchased from the App Store

  • Songs purchased on iPhone through iTunes Store will not show up on iPhone after syncing with iTunes

    I recently purchased iTunes Match (about a month ago).  Since purchasing Match, any songs that I have bought on my iPhone 4S (32GB, Sprint) through the iTunes Store app will not sync back to my iPhone after syncing with iTunes on my computer.  I have iOS 7.1.2 and iTunes 11.3.0.54.  The only way I can get them to show back up in my iPhone music library so I can play them is by re-downloading the songs through the iTunes Store app.  Which is super annoying because now it is about 10 songs that keep doing this, and they are in multiple playlists.  Is anyone else having this problem and have you found any fixes?  Really regretting purchasing the iTunes Match (which is not enabled on my iPhone, just on my computer).

    How to create custom ringtones ...
    1. Open iTunes.
    2. Find the song that you want to make into a ringtone.
    3. Listen to the song and find the part of it you want to use. The chorus may be a good place to start.
    4. Write down the start and stop times of the clip.
    5. Right-click the song and select "Get Info."
    6. Click the "Options" tab.
    7. Type in the start time of your ringtone in the text box next to "Start Time" in the minutes:seconds (i.e., 2:01) format.
    8. Type in the end time of your ringtone in the text box next to "Stop Time." Make sure the ringtone is no more than 30 seconds long.
    9. Click "OK."
    10. Right-click your song again and select "Convert Selection to AAC." Wait for iTunes to convert your song. It will create a duplicate version.
    11. Right-click the ringtone and select "Delete."
    12. Click on the "Keep Files" button.
    13. Find the file. It's usually in your User folder under "Music > iTunes > iTunes Music" and under the band's name. It will have an extension of m4a.
    14. Replace the m4a extension of your ringtone with m4r. You can either double-click slowly to rename your file, or right-click and select "Get Info" on a Mac or "Rename" on a Windows PC.
    15. Click "Use .m4r" or the PC equivalent when the system warns you that the change may affect the use of your file.
    16. Double-click the ringtone file. ITunes will automatically add it to your ringtones folder in your iTunes Music Library.
    17. Connect your iPhone and sync your ringtones.
    Oh, also to change a file extension. (not sure on Mac), but in Windows you need to go to "control panel" select "folder options". You need to uncheck the box "hide file extension for known file types". This will allow you to view and change the files extensions.
    Hope this is useful ...

  • Music files missing after sync with iTunes

    All of my devices are updated to the last version.
    I created playlists to manage syncing music from iTunes to iPhone.
    Sometimes my music files would be missing on my iPhone 6 running iOS 8.1 after sync with iTunes 12.0.1.26.
    When music missing, they look OK in iOS playlists, but will appear a "waiting for copy” symbol on the right side then jump to next song one by one when I try to play.
    It's really weird because it happens randomly, I totally have no idea when it will happen again, more even far from why ...
    Zen style APPLE !!

    It sometimes takes awhile for the info to download from itunes.
    try this:
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings

  • Outlook 2007 calendar events font changes after syncing with iTunes

    I use Outlook 2007 on a Windows XP PC. I have no problems syncing Outlook calendar events with my iPhone 4 other than for one highly annoying detail. My default font in Outlook is set to Times New Roman 12 pt. Whenever I sync, all of my calendar events' text in Outlook is changed from Times New Roman 12 pt. to Calibri 11 pt., and sometimes more recently, to Arial 10 pt.
    It's driving me nuts as I find Calibri to be hideous-looking. In addition to the font change, all other special formatting such as bold and italics are removed.
    Has anyone experienced this before or know what's going on? Many thanks in advance to anyone who can help.

    Has no one experienced this issue? I can't understand why this happening. It's been almost two months since I posted this.
    To reiterate: After syncing with iTunes (the newest version), all custom text formatting in Outlook 2007 calendar events are changed to Calibri 11 point, and sometimes more recently, to Arial 10 point. My default font is set to Times New Roman 12 point.
    Any help would be greatly appreciated.

  • After syncing with iTunes, Apple Mobile Device Support uses 83-99% of CPU

    After syncing with iTunes 10.4.0.80, everything becomes very slow on my XP Home PC with 2G RAM.  Apple Mobile Device is reported as using 83-99% of the CPU cycles.  Shutting down and restarting Apple Mobile Device solves the problem and reduces CPU cycles to 0%.  (I have written a small batch program to stop and restart the Apple Mobile Device to achieve this.)  Does anyone have any thoughts about why the Apple Mobile Device process won't release when the sync is finished? 

    i deleted itunes and mobile support and now when i reinstall itunes the mobile support does not come back with it as when it tries to install that it just says rolling back after it is almost done
    The AMDS install roll-back (on XP) can be caused by old driver componentry "stuck" in the bowels of your OS. If that's what is going on, we can get past this ... but I'm afraid it's a bit of a performance.
    First, go into "My Computer". Go "Tools > Folder Options". Go to the view tab.
    Make sure "Show hidden files and folders" is selected.
    Make sure "Hide extensions for known filetypes" is unchecked.
    Make sure "Hide protected operating system files (Recommended)" is unchecked.
    Click OK.
    Now in "My Computer", open "Local Disk C:" or whichever drive your Operating System is installed on.
    Open the "Windows" folder.
    Open the "system32" folder.
    Open the "DRVSTORE" folder.
    In there look to see if you have either of the following two folders:
    netaapl_(LongStringOfNumbers)
    usbaapl_(LongStringOfNumbers)
    If you find either of them, drag them out onto the desktop. (Don't touch any other files or folders you see in there.)
    Now go back into the "system32" directory.
    Open the "Drivers" directory.
    Look for either of the following two files:
    netaapl.sys
    usbaapl.sys
    If you see either of them in there, drag them out onto the desktop. (Again, don't touch any other files or folders you see in there.)
    Now restart the PC. Uninstall iTunes again, and then try reinstalling it again. Does Apple Mobile Device Support install this time?

  • HT1386 how to delete photos from iphone after syncing with itunes

    is there anyway to automatically setup itunes or my iphone to delete my photos from iphone after syncing with itunes?

    Thank you! Syncing has always scared me...basically I am just afraid to lose any photos. But it worked. Again thank you

  • I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music

    Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!

    What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

  • Help I can not download the 4.2 update because doing so is stunned and then my iPhone 3G I have to take the service center to enable it I can do?

    Help I can not download the 4.2 update because doing so is stunned and then my iPhone 3G I have to take the service center to enable it I can do?

    See if your hardware supports Snow Leopard
    System Requirements 
    Mac
            Mac computer with an Intel processor
    5 GB free hard drive space
    1 GB RAM
    DVD drive for installation
    Snow Leopard US$19.99 order below:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • The parameter name [...] in the query's selection criteria does not match..

    Hi all,
    I'm trying to pratice EJB 3 (which I learnt at school), with JSF and JPA, but i'm really stuck with that error :
    Exception [TOPLINK-6094] (Oracle TopLink Essentials - 2.0 (Build b41-beta2 (03/30/2007))): oracle.toplink.essentials.exceptions.QueryException
    Exception Description: The parameter name [departmentID] in the query's selection criteria does not match any parameter name defined in the query.
    Query: ReadAllQuery(oracle.datamodel.Employees)
    I will try to explain clearly what i'm trying to do :
    In fact, i'm following that tutorial :
    http://www.oracle.com/technology/obe/obe1013jdev/10131/ejb_and_jpa/master-detail_pagewith_ejb.htm
    But, as i didn't have any oracle database, but had a mysql one on my machine, i decided to use that DB instead of the the oracle DB... So i created a set of example data (to replace the oracle example set) ...so i created the tables EMPLOYEE, and DEPARTMENT... with the correct relations (FK) and PK)
    All was ok, i choose my "mysql-connector" (jdbc) instead of the oracle jdbc connector... so i could follow the tutorial.
    My problem appears at the step 12 (of "Creating a Master-Detail JavaServer Faces Page"), when i run the file deptEmployees.jspx.
    The information of the first departement displays correctly :
    departmentID 1
    departmentName ... etc
    but it can't display the employees belonging to that department !
    the error is :
    JBO-29000: Exception Description: The parameter name [departmentID] in the query's selection criteria does not match any parameter name defined in the query. Query: ReadAllQuery(oracle.datamodel.Employees)
    I think i understand what is the problem... I think that the query in charge of gathering the data of a specific departement need a parameter, but couldn't find it. But i don't know why :-/ I have tried many things and read the topics talking about that error... but it didn't solved the problem. I don't know anymore where to investigate.
    I have created a Zip file of my work (it's an EJB/JSF Application.. with jdev 10.1.3.3.0)
    (available here : http://dl.free.fr/mQ5esdQuS/EJB_appli.zip)
    I would be glad if someone could take few minutes to help me.
    Thank you in advance,
    Thomas B (student)

    Hello,
    This is a common mistake. Java string comparisons in TopLink are case sensitive by default, and since column names are uppercase when defaulted, TopLink cannot find the "departmentID" column name. In this case, Departments ID column defaults to "DEPARTMENTID" as required by the JPA specification.
    Either change Departments id annotation to     @Id
        @Column(name="departmentID", nullable = false)
        private Integer departmentID;or change Employees' ManytoOne annotation to:
        @ManyToOne
        @JoinColumn(name = "departmentID", referencedColumnName = "DEPARTMENTID")
        private Departments departments;Best Regards,
    Chris

  • Remote Desktop - The Remote Desktop administrator software does not match the installed client software version.

    Hi,
      I just upgraded to Mavricks and get this when I try to launch Remote Desktop:
    The Remote Desktop administrator software does not match the installed client software version.
    I tried removing the application and reinstalling it to no avail.  Any suggestions?
    Thanks.
    -David J. Eisen

    Hi coold88!
    I have an article for you that addresses your issue:
    Remote Desktop 3: How to install Remote Desktop Administrator software after the client software has been updated
    http://support.apple.com/kb/HT3596
    You will want to make sure you have the latest version of the software as well:
    About Apple Remote Desktop 3.7
    http://support.apple.com/kb/HT5896
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Signature does not match. The request signature we calculated does not match the signature you provided.

    re: ipad printing from safari
    I have routinely transferred pdf files to Safari and printed them from there. I now get the following message: “Signature does not match. The request signature we calculated does not match the signature you provided.”  The only change that I have made since the last thing I printed is to install the ios update.

    Hello,
    There is a possibility that you have activate line item display for some of the accounts at a later stage. Meaning that earlier postings were not be shown for the earlier postings but only totals will be made available. Therefore, obviously there is bound to be difference between line item report and totals report.
    You need to identify which accounts are being changed with line item display at a later stage.
    In case if you forget to keep GL Line item display for an account, but the posting are already made the following steps you would required to get the line item display retrospectively.
    1. Note that you are NOT required to make the balance of that GL account to ZERO. Please do not confuse with Open Item Management.
    2. Put the check box line item display for the account in FS00. Make sure you are entering right company code.
    3. Block the account for posting in COA Segment and Company Code Segment in FS00
    4. Go to SA38 and run program RFSEPA01 (Give correct GL Account and Company Code)
    5. Now, remove the block you kept on the GL Account in FS00.
    This will reset the line item display retrospectively.
    Hope this will solve your problem.
    Regards,
    Ravi

Maybe you are looking for