Every time i open messages on my MBP and click on a name, the whole chat clears. can't figure out why. It clears and drops to the bottom of my buddy list.
Everytime I open my messages App on my MBP and click on a chat, the entire history clears and the chat moves to the bottom. It does it everyday for every user I click on and I checked my preferences and can't find anything that would cause that. It is really annoying because I have no record of the chat I had.
Hi,
I didn't specifically ask if you had changed Fonts.
I did ask you to check them using the Font Book
Open Font Book find the Font you are using and then use the Validate from the File Menu.
As you implied nothing happens until you click a Chat I presumed you have access to the menu items of Messages.
You are Posting in Mountain Lion. The last version here was version 7.0.1 at the OS X 10.8.2 update.
The Latest version is in Mavericks. It is still called version 8 but did have changes at the OS X 10.9.2 update.
If the app has not been updated properly (it will not update if it in not loose in the Application Folder - it can't be somewhere else or inside a "messaging app" folder for instance within Applications) it will not work.
As I have not deliberately or accidentally done this I am not sure of the symptoms.
I need confirmation as to which version of the App you have.
Do you have a Time Machine Back up ?
What would the issue be if you did have to Reinstall the OS to get Messages back to a working version ?
7:47 pm Wednesday; April 16, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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My safari won't open and I can't figure out why can anyone help me?
So every time I try to open safari it just shuts down and gives a problem report:
Process: Safari [2044]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.2 (9537.74.9)
Build Info: WebBrowser-7537074009000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [160]
Responsible: Safari [2044]
User ID: 501
Date/Time: 2014-03-25 22:12:39.195 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: F628187A-5FBC-D5F6-712D-73E12650C3D2
Crashed Thread: 10
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001045dd420
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1045dd420:
-->
__TEXT 000000010d09b000-000000010d09c000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x000000011165c236 -[NSThemeFrame _maxXminYResizeRect] + 1
1 com.apple.AppKit 0x000000011184a826 -[NSThemeFrame setBottomCornerRounded:] + 195
2 com.apple.Safari.framework 0x000000010d16d805 -[BrowserWindowControllerMac windowDidLoad] + 272
3 com.apple.AppKit 0x000000011179641c -[NSWindowController _windowDidLoad] + 450
4 com.apple.Safari.framework 0x000000010d39fff3 -[WindowController _windowDidLoad] + 43
5 com.apple.AppKit 0x000000011177d016 -[NSWindowController window] + 110
6 com.apple.Safari.framework 0x000000010d16e10a -[BrowserWindowControllerMac showWindow:] + 50
7 com.apple.AppKit 0x000000011184a605 -[NSDocument showWindows] + 100
8 com.apple.Safari.framework 0x000000010d13c47b -[BrowserDocument showWindows] + 39
9 com.apple.AppKit 0x0000000111849178 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
10 com.apple.AppKit 0x0000000111848f6f -[NSDocumentController newDocument:] + 36
11 com.apple.Safari.framework 0x000000010d2cf8c3 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
12 com.apple.Safari.framework 0x000000010d2cfa84 -[WindowReopener init] + 117
13 com.apple.Safari.framework 0x000000010d2cfb93 +[WindowReopener reopenWindows] + 43
14 com.apple.Safari.framework 0x000000010d0b1917 -[AppController _openUntitledFileWhileLaunching:] + 157
15 com.apple.Safari.framework 0x000000010d0ae7c3 -[AppController applicationOpenUntitledFile:] + 22
16 com.apple.AppKit 0x0000000111777e20 -[NSApplication _doOpenUntitled] + 447
17 com.apple.AppKit 0x000000011169af01 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
18 com.apple.AppKit 0x000000011169ac23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
19 com.apple.AppKit 0x000000011169a80d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
20 com.apple.AppKit 0x0000000111505b7b -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323
21 com.apple.AppKit 0x0000000111505909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
22 com.apple.AppKit 0x000000011150536b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
23 com.apple.Foundation 0x000000010fa51f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
24 com.apple.Foundation 0x000000010fa51d7d _NSAppleEventManagerGenericHandler + 106
25 com.apple.AE 0x0000000114532e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
26 com.apple.AE 0x0000000114532c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
27 com.apple.AE 0x0000000114532b36 aeProcessAppleEvent + 315
28 com.apple.HIToolbox 0x00000001130c6161 AEProcessAppleEvent + 56
29 com.apple.AppKit 0x0000000111501246 _DPSNextEvent + 1026
30 com.apple.AppKit 0x0000000111500a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
31 com.apple.Safari.framework 0x000000010d101290 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
32 com.apple.AppKit 0x00000001114f4b2c -[NSApplication run] + 553
33 com.apple.AppKit 0x00000001114df913 NSApplicationMain + 940
34 com.apple.Safari.framework 0x000000010d2d306d SafariMain + 267
35 libdyld.dylib 0x0000000113b715fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000113d17662 kevent64 + 10
1 libdispatch.dylib 0x0000000113b3643d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000113b36152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x0000000113d16716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x0000000113e22c3b _pthread_cond_wait + 727
2 com.apple.WebCore 0x000000011715ae8b WebCore::IconDatabase::syncThreadMainLoop() + 507
3 com.apple.WebCore 0x0000000117157a1f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x000000010db7fc5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x0000000113e20899 _pthread_body + 138
6 libsystem_pthread.dylib 0x0000000113e2072a _pthread_start + 137
7 libsystem_pthread.dylib 0x0000000113e24fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x0000000113d12a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000113d11d18 mach_msg + 64
2 com.apple.QuartzCore 0x000000010ec78377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x000000010ec782ad thread_fun + 25
4 libsystem_pthread.dylib 0x0000000113e20899 _pthread_body + 138
5 libsystem_pthread.dylib 0x0000000113e2072a _pthread_start + 137
6 libsystem_pthread.dylib 0x0000000113e24fc9 thread_start + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000113d12a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000113d11d18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000011062c155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000011062b779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000011062b0b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x000000010fa97967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010fa9776b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x0000000113e20899 _pthread_body + 138
8 libsystem_pthread.dylib 0x0000000113e2072a _pthread_start + 137
9 libsystem_pthread.dylib 0x0000000113e24fc9 thread_start + 13
Thread 10 Crashed:
0 ??? 0x000000010f385598 0 + 4550317464
Thread 10 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000054 rcx: 0x000000010f26f000 rdx: 0x0000000000000054
rdi: 0x0000000000000000 rsi: 0x000000010eec6000 rbp: 0x000000010f270ff0 rsp: 0x000000010f270f70
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00000001045dd420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x000000010eec6000
rip: 0x000000010f385598 rfl: 0x0000000000010202 cr2: 0x00000001045dd420
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d09b000 - 0x10d09bffd com.apple.Safari (7.0.2 - 9537.74.9) <16623B62-3663-3C26-BBD4-8B32AC882692> /Applications/Safari.app/Contents/MacOS/Safari
0x10d0a4000 - 0x10d5aaff3 com.apple.Safari.framework (9537 - 9537.74.9) <92E7195B-FAED-3578-96E2-6F75274C300B> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x10d994000 - 0x10d995ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x10d9a0000 - 0x10d9beff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x10d9dc000 - 0x10d9ddfff libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
0x10d9e3000 - 0x10da00ff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x10da0f000 - 0x10da0ffff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10da16000 - 0x10da16fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x10da1b000 - 0x10da79ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x10dab9000 - 0x10dac3ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10dad8000 - 0x10db42ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10db76000 - 0x10deedffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x10dfe7000 - 0x10e19fff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
0x10e246000 - 0x10e330fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x10e34a000 - 0x10e37bff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x10e38c000 - 0x10e399ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x10e3a5000 - 0x10e3b3fff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10e3bc000 - 0x10e3fdfff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x10ec51000 - 0x10ededff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10eecb000 - 0x10f124ff9 com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10f273000 - 0x10f2e6fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10f328000 - 0x10f356ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10f38b000 - 0x10f3eeff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10f429000 - 0x10f55fff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10f658000 - 0x10f848ffd com.apple.WebKit2 (9537 - 9537.74.9) <3F7B257F-D0DA-3AA8-BE8B-0C5474FE9806> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x10fa31000 - 0x10fd2ffff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10ff72000 - 0x11011ff27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x110144000 - 0x110196fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x1101f7000 - 0x1102b9ff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x110328000 - 0x110329ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x110335000 - 0x1104a5ff8 com.apple.CFNetwork (673.2.1 - 673.2.1) <AE407146-CCF2-33DD-AAEA-6887FD6F45BA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x1105b1000 - 0x1105b1fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x1105bb000 - 0x1107a0fff com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x110912000 - 0x110a18ff7 com.apple.ImageIO.framework (3.3.0 - 1042) <6101F33E-CACC-3070-960A-9A2EA4BC5F44> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x110a80000 - 0x11139faf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x1114d2000 - 0x1114d2fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1114dd000 - 0x112053fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1127da000 - 0x112809ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
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0x11284a000 - 0x11284cfff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
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0x115cd8000 - 0x115ce4ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x115cfe000 - 0x115d07ffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x115d0e000 - 0x115d49fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x115d60000 - 0x115d85ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x115da1000 - 0x116071ffc com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x11616d000 - 0x1161c0fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x1161e6000 - 0x116225fff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x116235000 - 0x11623dffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x116247000 - 0x116252fff libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x11626a000 - 0x1162a8ff7 libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x1162b4000 - 0x1162b6fff libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x1162bd000 - 0x1162c0fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x1162c7000 - 0x1166faffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x116917000 - 0x116965fff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x11697f000 - 0x11698bff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x116995000 - 0x1169aeff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x1169c5000 - 0x1169f5fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x116a24000 - 0x116a49ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x116a5c000 - 0x116adcfff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x116af9000 - 0x116b51ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x116b9c000 - 0x116bcbfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x116be7000 - 0x116c46fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x116c87000 - 0x116cb1ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x116cc4000 - 0x116d2afff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x116d8b000 - 0x116d8ffff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x116d9b000 - 0x116d9efff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x116da6000 - 0x116db8fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x116dd5000 - 0x116dedff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x116e01000 - 0x116e02ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x116e0c000 - 0x116e0eff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x116e19000 - 0x116fd7fff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x117136000 - 0x117140ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x117152000 - 0x117fa0fff com.apple.WebCore (9537 - 9537.74.11) <9683BA7C-A04B-3E33-B195-DCF1C2CABF95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x11a4c2000 - 0x11a4eefff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x11a560000 - 0x11a56dff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x11a589000 - 0x11a591ff3 libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x11a6be000 - 0x11a6c1ffa libCGXType.A.dylib (599.20.11) <C0B41DDE-0988-3652-B03B-9E5EB0DABAEB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x11b361000 - 0x11b389ffb libRIP.A.dylib (599.20.11) <D79461A6-2E24-3531-ADA2-EAC972384A7D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x11ccaf000 - 0x11cf40fff com.apple.RawCamera.bundle (5.04 - 736) <0C8A3629-BEAC-34A7-A3A3-B9AF4B3AB4B4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff68bd8000 - 0x7fff68c0b817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5660
thread_create: 892
thread_set_state: 883
VM Region Summary:
ReadOnly portion of Libraries: Total=161.7M resident=73.7M(46%) swapped_out_or_unallocated=88.0M(54%)
Writable regions: Total=1.1G written=10.3M(1%) resident=28.2M(3%) swapped_out=0K(0%) unallocated=1.1G(97%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 124K
CG image 264K
CG shared images 180K
CoreServices 16K
Foundation 4K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 48.8M
MALLOC (admin) 32K
Memory Tag 242 12K
SQLite page cache 384K
STACK GUARD 56.0M
Stack 12.1M
VM_ALLOCATE 16.4M
WebKit Malloc 1232K
__DATA 23.5M
__IMAGE 528K
__LINKEDIT 41.9M
__TEXT 119.9M
__UNICODE 544K
mapped file 42.1M
shared memory 4K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 364.0M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1You installed the "Genieo" search-hijacking rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will deactivate any version of the rootkit that I know of.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
Triple-click anywhere in the line below on this page to select it:
/etc/launchd.conf
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
A folder may open with a file selected, or the file may not exist, in which case you'll get a message that it can't be found. If it does exist, it's a configuration file created or replaced by the Genieo installer. Any software installer that does this should be considered ipso facto malware. Move the file to the Trash. You'll be prompted for your administrator password. Then restart, empty the Trash, and continue as below.
IMPORTANT: If the launchd.conf file exists, you must move it to the Trash and restart before continuing. Otherwise the system may become unbootable. In that case, restore from your backup and start over. That's how badly Genieo has sabotaged your system. If you're not sure you can complete this step, stop here and ask for guidance.
Some installations of Genieo don't include the launchd.conf file, perhaps because it has already been removed. The absence of that file doesn't mean that Genieo is not installed.
Step 2
Quit the Genieo application, if it's running. Force quit if necessary.
Move each of these items to the Trash in the same way as above:
/Applications/Genieo.app
/Applications/Uninstall Genieo.app
/Library/Frameworks/GenieoExtra.framework
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
There's no need to restart after each one. Again, some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this undesirable software. Chances are you got it from one of the Internet's open sewers such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. Typically the ad is a large green button labeled "Download Now" in white letters. The button is designed to mislead people who want to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam. -
Always get an error message when installing airport extreme. Can not figure out why.
Hi.
I purchased four months ago a new airport extreeme base station in apple store in Amsterdam.
I connected the router to the airport extreeme And orange light flashed from it. I went to the wifi menu and chose from a list of available networks in airport extreeme. As soon as I select it the air port utility start automaticly and is begon to scan of my networks .at the end of it he did not recognize the product and giving me an error message every time. An unexpected error occurred please try again.
what should i do ???Okay so I tried to connect it physically with a cable directly into the computer.
I opened the window settings
Here's a picture A
After doing a configuration he asked me to give him a Password. I gave him a Password and then he started doing a scan. After which he again wrote me an unexpected problem occurred and to try again. -
I am using Mail version 7.2, with OS 10.9.2. Only 1 month of messages are kept in the Inbox folder. How can I change that?
ramon 261No luck, unfortunetly. I've even restarted the whole computer. They are usually still there, and sometimes, even older messages that I deleted from the drafts folder a long time ago, reappear as well. I've also deleted the account from Mail and set it up from scratch several times hoping that would work, but it failed as well.
-
Iphoto (ilife 11) freezes every time I try to use it--can't figure out why
I've been using iphoto (ilife 11) for quite some time. all of suden it freezes right after I boot it up & I can't do a thing.???
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there? -
I changed my email address and now I am not receiving text messages on my iPad. Email address has been updated on iPad and iPhone
Hello Kfswift,
Thank you for the details of the issue you are experiencing with iMessage on your iPad. I recommend the following steps for the issue you described:
To resolve issues with sending and receiving iMessages, follow these steps first
Check iMessage system status for current service issues.
Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more abouttroubleshooting iMessage registration if the phone number or Apple ID isn't available for use.
Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.
iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.
Restart your device.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you are still unable to send or receive an iMessage, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
Verify that the contact you are attempting to send a message to is registered with iMessage.
If the issue occurs with a specific contact or contacts, back up orforward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thank you for using Apple Support Communities.
Best,
Sheila M.
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