Every time I right-click an image in Firefox 3.6.12 to view image size info it says "Unknown (not cached)". Any ideas on why this could be happening and how I can stop it? My OS is Ubuntu 10.10. If you need any more info let me know.
Every time I right-click an image in Firefox 3.6.12 to view image size info it says "Unknown (not cached)". Any ideas on why this could be happening and how I can stop it? My OS is Ubuntu 10.10. If you need any more info let me know.
Is the disk cache and the memory cache enabled?
You can check these prefs on the about:config page.
* http://kb.mozillazine.org/browser.cache.disk.enable
* http://kb.mozillazine.org/browser.cache.memory.enable
To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
If you see a warning then you can confirm that you want to access that page.<br />
Your More system details list shows two outdated Flash plugins that you should remove and update to Flash 10.1 r102 or at least remove 10.0 r45 and wait until your distribution offers a 10.1 r102 update.
# Shockwave Flash 10.0 r45
# Shockwave Flash 10.1 r85
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
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When I publish a movie using Captivate 6 I sometimes get a slide that is overlayed with part of a previous slide. Does anyone know why this might be happening and what I can do to prevent it?
Which version of 6? Check the slide quality, if it is at Low, push it to High or Optimized. Then uncheck all compression settings in Preferences, Project, SWF Size and Quality.
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Every time I right click on an image and select Download image Firefox crashes . I have reinstalled; uninstalled and deleted folders and then reinstalled; added no plugins; checked I can DL the same images in IE-works good.I use Win7 pro and it works in other profiles in Windows 7. I created a new profile in Windows and that worked for about 2 months and now that has gone the same way as my admin profile has done. I deleted the sqlite download file-still same prob..Please help. I use Firefox 13.0.1
That sounds very frustrating.
By the way, does it say "Download image" or "Save Image As"? Just checking whether you have an add-on downloader in the mix that might be relevant. If you do have an add-on, try using the built-in command.
Do you also crash if you save from here:
right-click page > View Page Info > Media tab > (select image) > Save As
I assume you have seen this article and tried these things: [[What to do if you can't download or save files]].
Have you tried the new Reset feature in Firefox 13? This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your plugins will still be active, but could be disabled manually if you like.
More information in this article: [[Reset Firefox – easily fix most problems]].
If the new settings folder has the same problem, you can switch back if you like using Firefox's Profile Manager.
Does it make any difference? -
My daughter's phone racks up data usage every 12 hours, twice a day, even though she isn't using it. Anybody know why this would be happening or how to track it/stop it?
Its all good, TimN8128! Mrhelper is corret with regards to making sure that mobile data is turned off when on WiFi or when not connected to WiFi, if you do not want the phone to access data services to update or refresh app services. These applications can all be configured by going to Settings and reviewing all apps that appear in that area. You can also configure a bit further by going to Settings>Cellular.
NicandroN_VZW
Follow us on twitter @VZWSupport -
When I started up my macbook Pro after a boat trip (just lying in my bag the whole time) it started making weird sounds. Why does it do that and how do I stop it?
The 13" retina MBP has two fans, left and right near the hinge and about 2.5" each from the edges of the case.
My conjecture is that one of the fans may be failing. An appointment at an Apple store genius bar is the best option. The evaluation will be FREE and a fan replacement (if that is the problem) should not break the bank account.
You might run an Apple Hardware Test:
http://support.apple.com/kb/PH11342
This may confirm my suspicion or perhaps find a different problem. Note that an error free result should not be viewed as being definitive.
Ciao. -
I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!
As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html -
The last 3 or 4 times I have tried to access my account, it has told me it has been deactivated and I have to reset each time, or give credit card info again. Why is this happening and how do I stop it?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?
All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?
shloimypt wrote:
All my excel files were converted to pdf. Why would this happen and how do i stop it from doing so?
Relax, they weren't converted to PDF.
You can tell by right clicking ANY of them and choosing "Properties". You'll see there that they're STILL .xls or .xlsx files. The "association" has changed and Windows now indicates that they open with Reader, which isn't right.
Where it says "Open With" under the General tab, you can click "Change" and re-select Excel as the default app to open thim.
See: http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html -
My MacBookPro with Mountain Lion seems to be making copies of files in my download folder. Why is this happening and how do I stop it?
This issue has nothing to do with Time Machine or local snaphsots. No built-in feature of OS X does what you describe.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Copy (command-C) the selected text to the Clipboard. Then click anywhere in the Terminal window and paste (command-V). Post the lines of output (if any) that appear below what you just entered. You can do that by copy-and-paste as well. Omit the final line ending in “$”. No typing is involved in this step.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which you do have to type. It won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
I deleted 4 accounts and the mail app keeps trying to contact the old account server causing thousands of emails to be processed and causing my ISP to charge my account 20-30GB of data. Why is this happening and how do I stop this activity?
I only now have 3 accounts!
The old accounts have been deleted but the "Provide Mail Feedback" selection shows:
Mail Version: 6.5 (1508)
Total Accounts Configured: 4
Account: MFAosImapAccount
8 mailboxes:
2029 messages, 362315022 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
795 messages, 167250216 bytes
Account: IMAPAccount
10 mailboxes:
4 messages, 1199297 bytes
0 messages, 0 bytes
556 messages, 160661538 bytes
3036 messages, 802090564 bytes
0 messages, 0 bytes
0 messages, 0 bytes
3019 messages, 801316850 bytes
0 messages, 0 bytes
0 messages, 0 bytes
10 messages, 3104320 bytes
server information:
vendor: Google, Inc.
name: GImap
Account: MFAosImapAccount
10 mailboxes:
180 messages, 40819804 bytes
37 messages, 1013784 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
210 messages, 19863404 bytes
0 messages, 0 bytes
0 messages, 0 bytes
Account: LocalAccount
24 mailboxes:
7 messages, 88931 bytes
294 messages, 2849595 bytes
1 message, 6558 bytes
0 messages, 0 bytes
1 message, 9186 bytes
26 messages, 744240 bytes
0 messages, 0 bytes
2 messages, 7698 bytes
502 messages, 4398261 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
98 messages, 40510329 bytes
1 message, 2289 bytes
0 messages, 0 bytes
0 messages, 0 bytes
0 messages, 0 bytes
19 messages, 465695 bytes
1268 messages, 76984849 bytes
0 messages, 0 bytes
10 messages, 312327 bytes
0 messages, 0 bytes
6 messages, 113325 bytes
1 message, 10034 bytes
Total Incoming Message Rules: 1Junk Filter Mode: Automatic
number of messages evaluated: 50165
number of messages evaluated as junk: 17332
number of messages manually marked as junk: 433
number of messages manually marked as not junk: 471
training balance: -14
training debt: 741
training credit: 727
2 smart mailboxes:
1 message, 2 criteria
0 messages, 2 criteriaThe "LocalAccount" is "On My Mac" and doesn't correspond to an account on a mail server. That all I can tell you from the information provided.
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Several times I've downloaded an album from iTunes to find that not all of the tracks were fully downloaded so that some of the tracks will skip to the next one (instead of finishing the song). Can anyone tell me why this happens and how I can fix it?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
All of my songs have exclamation points next to them but when I go to my iTunes media folder to find the files, there is nothing in the folders. Any idea what happened and how I can get my music back?
I wish I could help. There are numerous threads about missing music but last I looked, no solution. You might want to read through them anyway.
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My iTunes suddenly stopped working. I uninstalled it and reinstalled it twice. It gives me an Error message 7 or windows error message 126. Any ideas of why this is happening?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My ipad2 is not responding..I want to restart it but i can get nothing but a black screen with only the apple logo and a small gear icon. It occasionally beeps but no other response. Any ideas as to what may be wrong and what I can do?
Try:
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- If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
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That is an interesting finding. It suggests, that your "Preferences" file "com.apple.Aperture.plist" may have been corrupted and you fixed it this way. Can you now switch between libraries the usual way? If not, I'd try to remove the "preferences" file from the user library to the Desktop and relaunch Aperture.
The Aperture 3: Troubleshooting Basics:http://support.apple.com/kb/HT3805
describe how to remove the user preferences.
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