Every time I try to sign in to iTunes, it says my password is incorrect. So, I reset my password, sign in on my computer and it works. But when I sign in to a different device, it says my password is incorrect. Why?
Every time I try to sign in to iTunes, it says my password is incorrect. So, I reset my password, sign in on my computer and it works. But when I sign in to a different device, it says my password is incorrect. Why?
Make sure you sign out of the other devices and then sign in with the new PW
Similar Messages
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Every time I try to downlaod update to itunes. I receive an error message. any ideas? I want to update my iphone 4 and each time it requires the installation of newest itunes version?
i am having the same problem, my error message is that basically it (connection) has timed out! i have tried all day to get it to go thur
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Every time I try to go to the iTunes store from my iPod, it says "Cannot connect to iTunes Store". How do I get it to connect and log in to my iTunes account??
Do other apps connect to the internet on the iPod e.g. Safari ? If they do then try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.
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Every time I try to connect to the iTunes Store I get this error message
"iTunes could connect to the iTunes Store. The host is down.
Make sure your network connection is active and try again."
2011 2.3 GHz i5 Mac Mini
8GB ram
OS 10.7.2
iTunes ver 10.5.1
My internet connection is fine.
Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
Help Please!Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
Why every time i try to get something from itunes store i can't?
every time i try to get something from itunes store it ask for password and after i tipe it it sais its imposibile to connect to itunes store,but when i try it on pc it works.And now i can't get anything on my ipod.what should i do?
Can't connect to the iTunes Store
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my ipod says it is updated to most current 6.1.6, i use the rdio app and it worked but now with the update it needs 7.0 but i do not get option to update to this what do i do?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.1.x
iPhone 4S iOS 8.x.x
iPhone 5 iOS 8.x.x
iPhone 5c iOS 8.x.x
iPhone 5s iOS 8.x.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 8.x.x
iPad 1 iOS 5.1.1
iPad 2 iOS 8.x.x
iPad 3 iOS 8.x.x
iPad 4 iOS 8.x.x
iPad Mini & Mini Retina iOS 8.x.x
iPad Air iOS 8.x.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help
Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
Have a nice day,
Mario -
Every time I try to sync my iPod, iTunes crashes. Please help!
Every time I try to update my iPod I get a message that says:
Runtime Error!
Program: C:\Program Files (x86)\iTunes\iTunes.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
It does this over and over. I have updated iTunes. I don't want to reinstall it as I will lose all of my play lists and folders.
Please advise!Re-installing iTunes wont erase your folders, unless your iTunes is a very old version pre-iTunes 9 series.
I would suggest to download the latest iTunes, it would solve your problem as in this earlier post -
Hey I need to know why my iTunes account comes up with error (-50) every time I try to login. It has been doing it for a couple of days.
What does this mean and how can I fix it?
Thank youwe could not complete your itunes store request. an unknown error occurred (-50). There was an error in the iTunes Store. Please try again later.
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Every time i try to add content to itunes it crashes
Every time I try to add files or a folder to my Itunes it crashes.. I even tried to reinstall...
OK, I have read several Threads discussing the issue of ITunes not loading in Windows 7. Check the compatability setting to ensure that it is set for Windows 7. After stumbling around looking at how my firewall and all that was set up... I stumbled upon this and my problem was fixed.
Right Click on the ITunes ICON
Click on Properties
Click on Compatability
In the Compatability Mode Window, click on the drop down bar and scroll down until you find Windows 7. Click on this to select it. Go to the bottom of the window and click OK.
Double click on your ITunes ICON. Your program should start. -
Why is it, since the last iTunes update, I'm asked to update my billing information every time I try to download or update an app?
iTunes claims that my account has been used on another machine, but it's only running on my iPhone and my laptop as always.
Help. It's bugging me.Lt Chu
You can buy an iTunes card and redeem it at the on-line store.
Cheers -
Internet stops working every time I try to download anything from iTunes.
Every time I try to download a movie from my purchased list on iTunes it freezes shortly after stating then the internet stops working. This only happens on my iMac. I have 10.10 and everything is up to date on my iTunes. The internet is not affected on any other platform. To regain internet I have to disconnect from wifi and reconnect.
On a side note, sometimes when I restart my mac the finder bar disappears and the system freezes. I have to hard reboot and then soft reboot for it to work properly again. Help please!!Emmie_63 wrote:
Maybe I owe itunes from a past purchase? I'm guessing maybe there was not enough money in my bank account the last time I purchased a song. But now there is. My debit card info is correct and there is plenty of money in the bank account.
To sort this out...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I've downloaded quicktime but every time I try to play a video on the apple website using internet explorer it asks me to download quicktime again yet if I'm safari it plays fine. Any suggestions?
That sounds like IE wants you to install the QuickTime ActiveX control.
Go back to the page you're getting the message on. At the bottom of the screen, can you see a long rectangular box asking you to allow/install something? (Sorry, it's been a while since I've seen the box in question, so I can't recall the precise wording.)
If so, allow/OK in that box. After the ActiveX control has gone in, can you see the videos in IE? -
I made a Apple ID and verified it but when go to buy and app it's saying my Apple ID needs to be verified but when I try verify it again it's saying it already been verified???
contact itunes support @: https://getsupport.apple.com/ServiceOptionAction.action
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Can anyone help me please?
You probably have other things on the iPad that are taking up a lot of space.
What you'll want to do is connect the iPad to your computer and select it on the sidebar in iTunes. It will show you a bar along the bottom that tells you what is taking up space.
TV shows can fill up the space pretty quickly, but you should be good with even a 16GB iPad 2 if you can see what might be taking up the space.
Post here what the bar says and we might be able to figure it out if it isn't something you figure out with that information.
As an example, let's say that it says Photos is taking up 15GB, then you would go to the Photos tab and disable syncing of them altogether, or limit what it syncs. The same would be the case for any of the other stuff that takes up space. -
ITunes crashes every time I try to connect to the iTunes Store
I have iTunes 11. I already restarted my computer and that didn't work. Any suggestions other than the very tedious uninstall and reinstall the whole thing? I tried running the installer for iTunes and selected "Repair" but that didn't work either.
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message
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