Everytime I launch iTunes, get "check for purchased music" message.  Why?

Greetings Everyone,
After I installed iTunes 7.2 (for PC), and upgraded my library to the available iTunes Plus songs I started receiving this message.
This occurred after one song did not download during the iTunes Plus library upgrade. I received an error that was documented by an editor at MacWorld Magazine (it was a numbered error, I do not remember which one it was). I tried again the next day and was able to successfully complete the download.
However, every time I launch iTunes I am asked to input my AppleID and password to check for purchased music. This has become very annoying. Does anyone know why this is happening?
I have taken a few steps to troubleshoot this process. I tried rebuilding my iTunes library as suggested on this support site. That did not work. I deleted everything from my iTunes folder and then launched iTunes. The box asking me to check for purchased music did NOT appear. So I have narrowed it down to a problem with my library/configuration.
Any information would be greatly appreciated.
MacBook Pro C2D 2.16 GHz, 2 GB RAM, 160 GB HD   Mac OS X (10.4.9)  

I had this problem and found some interrupted downloads stuck in my download folder. Quit iTunes and move the downloads folder to the desktop. Check inside and make sure you don't need to re-download those songs.
~/Music/iTunes/iTunes Music/Downloads
I think that is a temporary folder that gets created during the download, then gets deleted when done. iTunes must be seeing at startup and asks for password to try to finish, but never does.

Similar Messages

  • My itunes wont check for purchased music

    Every time I try to check for purchased music, my password and log in id are correct and my Internet connection is there, but every time I check, it tells me that it cannot check for purchased music and an unknown error has occurred, 11502. I need help because I cannot down load music that I have already purchased.

    Hi Rickey,
    I think you should contact the Music Store customer service agents to get help on this one. To contact them, go to the iTunes Help menu and select Music Store Service and Support and then click "iTunes Music Store
    Customer Service" on that page.
    Good luck,
    Sara.

  • Check for Purchased Music when I open iTunes

    Every time I open iTunes I get prompted to check for purchased music. Is there any way I can stop this from happening?
    I have the version 7.2.0.34 of iTunes.
    HP Pavilion t660a   Windows XP   Home Edition SP2

    bump

  • "cannot check for purchased music"

    unknown error 11502. That's what it's telling me. what does it mean? how to I buy music?

    Earlier today I was having problems like many iTunes users with downloading songs and connecting to the music store. Since then my pre-ordered music and purchased music has been downloading fine. I am having that same error (11502) that I am unable to check for purchased music. I had bought a pixar short video and don't see it in videos or in puchased music. When I try to purchase the movie again I get a message that it has already been purchased and just not downloaded. I tries to download and check which leads to the error message. Any ideas?
    MAC OSX 10.4 QT 7.0.3

  • Checking for Purchased Music

    I recently lost all of my music due to me crashing my hard drive...don't ask! Anyway, I went to go check for purchased music on iTunes and it gave me 149 of my 160 songs. I want those other 11 songs, but when I go and try to check for purchased music, now I'm getting 25 random songs that I've never even heard of! How do I get these 11 songs back? iTunes does not recognize my iPod anymore, so I can't plug it in or anything, but I do have a copy of the library.xlm copied on to my hard drive if that helps any. Let me know if anyone knows what to do, because I have also tried repurchase them, but it says I would have a duplicate, but that's not the case for me! Thanks.
    Ashlee

    I had to unauthorize my computer and authorize it again. I was then able to transfer my purchased music to my iTunes library.

  • 'Check for Purchases' Error message

    I click on it anytime of the day, just says the same things over and over again. "Unable to check at this time, network timed out." The Network is fine on my end, I'm able to go on the internet and I even cut it off and restarted the network and the machine.
    It happened with 7.0 and 7.5. I just need the lost music that they stuck in my queu!!
    P.s. its been happening for at least a month. I can download music fine, but my season passes won't download!

    I have exactly the same problem with the same Keith Urban album and contacted Apple support who is investigating. I'll keep you posted once resolved.

  • "Unable to check for purchases" error

    So I'm getting a strange message I've never seen. I gifted a video game for my girlfriend and after she clicked on the link and entered the code apparently something happened in the beginning of the download of the game which suggested that she "check for purchases music." I upgraded her ipod to 1.2, upgraded to the new itunes 7, upgraded to the latest quicktime and repaired permissions. We are stuck in this problem now. iTunes can never check for purchases. It keeps saying its busy but I don't think that's it. Is there something we can try? I feel like an idiot now that I bought this $5 game and it won't even download on her computer. Anyone else have this problem???

    I was having the same problem, then read here:
    http://discussions.apple.com/thread.jspa?threadID=6378
    to try re-authorizing the computer in iTunes. I did,
    then did a "check for purchases" again and it worked.
    Thanks Cyno!!

  • Error with checking for purchases

    i recently purchased many many songs, and i have dial up, so i couldn't finish the downloads all at once. I keep checking for purchases, but this error keeps coming up:
    "Unable to check for purchased music. An unknown error occured (3)."
    i'm not really sure how to get my purchases to download, but any help would be greatly appreciated.

    Yes, that will work.
    A lot easier than using your iPod as a hard drive.
    http://docs.info.apple.com/article.html?artnum=61131

  • Check for purchases crashes iTunes

    Hi,
    I recently purchased an album from the iTunes store on my iPhone 3G. This album came with four videos which I had to download through iTunes on my iMac.
    When I select 'Store>Check for purchases' I can see the nine files I need to download (four audio tracks, four videos and a digital booklet). The audio files and booklet download fine. However, whenever a video is finished downloading the status bar will say 'processing file' and then iTunes will quit and give me an 'iTunes has unexpectedly closed' message.
    When I open iTunes again the video which was just downloaded is not in my library, and if I search the computer it is not on there anywhere. When I select 'Store>Check for purchases' again the video does not appear for download, so I have basically lost a video I paid for because, in iTunes eyes, I have downloaded it already.
    Has anyone come across anything like this before - I have contacted Apple support but got the stock 'update your iTunes and select Check for purchases' reply.
    Thanks
    Jack

    Me too, posted on Windows as well. Just tried again (8/5/08, 3:00 pm PST) and am currently downloading episodes 3 & 4, but now it doesn't recognize that I should be able to download episodes 1 & 2. Already bought 1 on another computer in the house to test firewall problem theory suggested by support.
    Support hasn't arrived at any solutions, but they do respond and I ended up with 4 video credits, so I'm thinking I'll just re-buy the missing episodes and call it even.
    I had the same problem with Mad Men season pass, got episode 1 as expected, can no longer get episode 2--has vanished as a waiting download.

  • Unable to check for purchases. The iTunes Store is temporarily unavailable.

    Every time I go to check for purchases I receive this message. Ive been recieving it for a couple weeks now and its reallly starting to annoy me.
    Based on what info I found, I tried adding different program and port exceptions to my firewall, and I toggled my virus scanner and spyware. (and I dont have an internet accelerator so thats not the cause).
    So then when that failed i just turned my virus scanner and firewall completely off. Still its the same problem.
    I have almost 70 downloads that are incomplete (because of an error that apple support has worked out with me), but I have no way of accessing them.
    PLEASE HELP / GIVE ANY SUGGESTIONS
    iTunes 7.3.0.54, Toshiba Satellite Laptop, Windows XP service pack 2
    Toshiba Satellite   Windows XP  

    ya....
    "I understand that you are still receiving a message about connection error when trying to download your purchases.
    I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
    I apologize for any inconvenience you have experienced with this issue and I can imagine how frustrating this could be for you. However, the nature of your question falls outside the type of support provided via email by the iTunes Store team. The iTunes Store team answers non-technical questions about billing, customer accounts, downloading music, and iTunes Store."
    Im going to send them my exact connection details and such.. but if anyone knows the solutions to this PLEASE tell. It would save a ton of time and frustration.

  • Where is "Check for Purchases" in the itunes Store?

    I can't find the Check for Purchases button I'm supposed to click on to see my purchases in the itunes store menu. Where do I find it?

    Expanding a bit on what Deb said, the command is under the iTunes Store menu (just to clarify that you're not looking for a web link but rather an application menu command).

  • ITunes - check for purchases, error -206 as a result?

    I just recently bought a 3G iPhone and then bought a nice application straight from the iPhone. It refused to download the app and instead stated something like "application is not downloadable" and advised me to use iTunes App Store instead. In iTunes (version 7.7, by the way) I'm trying to check for my purchases (and download some stuff as well), everything's ok for 5 seconds, after which an error message is displayed, saying "Unable to check for purchases. An unknown error occurred (-206)".
    This reminds me of Windows 98.

    I have exactly the same problem with the same Keith Urban album and contacted Apple support who is investigating. I'll keep you posted once resolved.

  • Checking for Purchases (Every Time)

    Every time I open iTunes 7.2 it asks me for my Apple ID and password so it can check for purchased items. It's super weird. I have no purchased items to download and the "Check automatically for purchased content" is unchecked in the prefs.
    I've tried entering my password and hitting "check"... tried hitting "cancel". Nothing works. Tried hitting up the email tech support and was sent articles on authorizing my computer. Thanks Apple.
    iTunes still asks for my password and ID every time I open the program. I can still use the program no prob, but it's annoying and leads me to think there's Something Very Wrong.
    Anybody got a fix? Thanks!

    I fixed it on my machine. I found a file called list.plist in a folder called Downloads in my iTunes Music folder. After I moved this file to the trash, the behavior stopped.
    I first verified that I had no other outstanding downloads before I deleted the file. I don't know what will happen if you do have outstanding downloads and delete this file. It would suck to lose music you paid for so proceed with caution.
    I think I know what caused it in my case. I tried to buy a drm free album the day they came out. The downloads kept timing out because iTunes was getting slammed. Eventually I was able to get the download to complete but after that I was getting the annoying check for downloads prompt every-time I launched iTunes. The list.plist file I found contains references to the music file names that were timing out.
    Macbook Pro   Mac OS X (10.4.9)  

  • Checking for purchases upon start

    This seems to be a problem related to the new store with the DRM and all.
    Everytime I launch iTunes, I am prompted for my password to "Check for Purchases" and everything I've downloaded is here. How do I make that stop? I've deauthorized, reauthorized, reset warnings, etc.
    I have everything I've bought. There is how ever, an issue with DRM-Free "Siamese Dream" which I haven't paid to upgrade, since it magically disappeared from my upgrade plan, but that's another topic that others are having issues with (store overload)

    You'll find a solution for this problem here:
    http://discussions.apple.com/thread.jspa?threadID=9788
    05&start=45&tstart=0
    The problem appears to be caused by a leftover .plist
    file, causing iTunes to think you still have
    unfinished downloads. I deleted the file and it
    solved the problem for me.
    THANKS. This has been very annoying.

  • I need help! "Unable to check for purchases" for over a month!!!

    I have been getting the same error message for over a month! Every time I try to check for purchases from the iTunes Store, I get a message saying: "Unable to check for purchases. The network connection timed out." I have 269 items waiting to be downloaded. I am SUPER frustrated, I contacted iTunes customer service twice now, the first time with no response and the second time the response I received didn't help any, I followed up to their answer, again with no response!! I really would like to download these items (most of which I paid for; some were free downloads...). I think this may have happened to me before when my computer crashed and I need to redownload everything from iTunes. I think there is just too many items to download all at once, but they won't even come up in my iTunes, so that I can download them a smaller number at a time! I also had a hard drive failure on my laptop about a week and a half ago (after this problem had already been occuring), and I'm pretty sure any of the items pending downloading that had already begun downloading and was stopped suddenly (a few; maybe a third of what is awaiting downloading...), those items' temporary files were deleted. Could this be causing a problem as well? I've read maybe trying to check for purchases at a less busy time of the day, really early in the morning, or really late at night...Will this work?? I've tried nearly 100 times repeatedly from 8-close to midnight since this has been occuring. I just want the items I paid for. I have been waiting for far too long. I've tried everything suggested and I don't know what else to do!!

    First off, make sure Norton isn't blocking iTS access
    Here are Norton directions
    http://service1.symantec.com/SUPPORT/nip.nsf/0/7fb6e478e2a1abf78825708b00558625? OpenDocument&seg=hm&lg=en&ct=us
    Secondly, you're the third or 4th person to post here that having hundreds of downloads cuases problems.
    Contact iTS again, using the email they already sent. Don't start a new ticket.
    Give them the URL of this topic, and ask them to reduce the number of items in your download queue. The magic number mentioned in the other thread was 69 downloads didn't cause a problem. (Apparently, 70 does)
    Message was edited by: Katrina S.

Maybe you are looking for