EWA Reporting Incorrectly

Hi,
In Solution Manager 4.0 SPS12 we have EWA setup which has been providing us with reports for some time now. Even though we have now installed the latest patch kernel and we have also a new version of SAPOSCOL the EWA still fails telling us our kernel is not up to date.
Examples from Report:
7 SAP Kernel Release
Your SAP kernel release (Release 700, patch level) is not up to date.
As a result, you do not have the latest kernel patch level with the error corrections and improvements that SAP offers to its customers.
10 SAP OS Collector
SAPOSCOL data is insufficient to perform the hardware capacity checks in the SAP standard services. Check whether SAPOSCOL is active and stores data correctly (see SAP Note 189072).
Current SAPOSCOL Version
20.95
Min. Recommended SAPOSCOL Version
20.93
We are running kernel patch level 133 and as you can see above it is almost like it can't read the patch level correctly. Same with saposcol.
Any suggestions on how to get EWA to correctly see or report on this data ?
Many thanks.
Regards,
Nelis

Hi Nelis,
are you using ST-SER 700_2007_1?
Some known errors are fixed with this [SAP Note 1068944|http://www.service.sap.com/sap/support/notes/1068944]
With availability of SAP Solution Manager 4.0 Stack 15, a new service content is available ST-SER 700_2008_1.
Best regards,
Ruediger

Similar Messages

EWA Report in incorrect format

Hi,
I am on Solman EHP1 SPS22. I am recieving EWA reports for my SLD System Netweaver 7.1 and Adobe Document services system.
The report format is in the ( ABAP + JAVA ) style , while both the systems are onlly J2EE servers.
Although there is no data displayed under the ABAP headings ( it shows 0 values for all monitors ) the J2EE config Data and JAVA monitoring parameters are showing correct values.
SMD is configured for the systems but ADS is not supported so cannot verify if there is any RCA Workload data being displayed under the RCA, although there are no failing dispatcher jobs.
Other systems ( J2EE systems in the landscape show only two Area under EWA as per new format for KITLRD2 Java VM Memory Performance & Java VM Activity Reporting) while for the Netweaver 7.1 and CE systems its still displaying all the areas including ABAP like Service preparation check and Workload for transactions, but its blank.
Any idea on how to get the format of the EWA correct.

Dear
This [SAP Note 1010428 - End-to-End Diagnostics |https://service.sap.com/sap/support/notes/1010428] gives the overview of what is supported diagnostics wise for which SAP Solution Manager version.
The [SAP Note 1274287 - End-to-End Diagnostics 7.0 EHP1 SP18 to SP25 |https://service.sap.com/sap/support/notes/1274287] has an overview of which notes have to be applied on managed SAP systems to avoid bugs/issues.
I'm having issues with getting diagnostics to work for PI Netweaver 7.1 but it looks like it's caused by incorrect entries in SMSY.
Another possible issue you can have after updating ST-PI:
[Note 1293644 - Error when running non-ABAP EWA after updating ST-PI|https://service.sap.com/sap/support/notes/1293644]
Information on missing data in service sessions from BI/CCDB
[Note 1332428 - Missing data in service sessions from BI/CCDB|https://service.sap.com/sap/support/notes/1332428]
KInd regards
Tom

EWA reports generating Twice

Hi,
In my solution manager EWA reporting generating twice for all systems ( 3 times for few systems) and also scheduled twice (3 times for few system ) for next week.
Request you to help me on this issue.
Thanks for you valuable help and support
Thanks & Regards
Reddy

Hello,
There should be two periodic tasks scheduled in SDCCN on managed ABAP systems.
Service Preparation and Maintenance Package Task. That is all that should be scheduled.
If you see any "refresh session" or "Earlywatch Alert for Solution Manager" sessiosn scheduled as a periodic tasks, they should be removed from the todo tab, as you can get an EWA for each one.
Most often duplicate EWA reports are caused by misconfiguration ij SDCCN on DSWP where indeed more than one EWA is being created due to the setup.
I would best guess you have incorrect SDCCN tasks scheduled as periodic tasks, when they should be driven by the Maintenance Package task as designed.
Check the periodic tasks in SDCN....typically you only should have the Service Preparation and Maintenance Package.
No other tasks should be scheduled as periodic tasks. While thre are other SDCCN tasks that get run when you deliver a service or perform certain analysis, they are not periodic tasks. I
The other exceptions is when the EWA is being processed at SAP and not on Solution Manager, then there would be an EWA tasks sheduled as a periodic task with the RFC destination SDCC_OSS (SAP)
Regards,
Paul

Warning about the parallel_max_servers parameter in ewa reports

Hi gurus,
We produce ewa reports using our solution manager system. The health and performance of the systems are evaluated using these reports.
For all our sap systems, although the database parameter settings are configured correctly according to the oss note 830576, in the section 9.2, it gives warning for the parameter parallel_max_servers. We are almost sure that the value of the parameter parallel_max_servers is also set correctly. Whatever we did, we couldn't set it green.
Is there a way to turn it green, or as the sentence says in the report "If it is configured correctly, then ignore the yellow rating for this parameter." means that there is no way, although the parameter is set correctly, it will stay in yellow?
Best Regards,
Tolga

Hi,
The optimal value for PARALLEL_MAX_SERVERS depends on the CPU cores in the database server available for database ( total CPU cores on database server minus CPU requirements of other applications including SAP central instance). As the CPU requirements for all applications other
than database cannot be determined automatically by the EarlyWatch Alert tool, it doesnt have a reference value to compare the current setting and comment on it. The optimal setting has to be determined manually. If the PARALLEL_MAX_SERVERS is set correctly then please ignore the
alert generated in the EarlyWatch Alert report
Just because the rating is yellow in the report doesnt mean that the setting is incorrect. The report just tries to alert you that the optimal setting for this parameter could not be determined and asks
you to ensure it is set optimally.
Cheers!

Short dump when running EWA report

Dear Expert,
I got error dump when generating EWA report: OBJECTS_OBJREF_NOT_ASSIGNED_NO
What happened?
    Error in the ABAP Application Program
    The current ABAP program "CL_GUI_GP=====================CP" had to be
     terminated because it has
    come across a statement that unfortunately cannot be executed.
Error analysis
    An exception occurred that is explained in detail below.
    The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
     caught in
    procedure "IF_GRAPHIC_PROXY~EXPORT" "(METHOD)", nor was it propagated by a
     RAISING clause.
    Since the caller of the procedure could not have anticipated that the
    exception would occur, the current program is terminated.
    The reason for the exception is:
    You attempted to use a 'NULL' object reference (points to 'nothing')
    access a component.
    An object reference must point to an object (an instance of a class)
    before it can be used to access components.
    Either the reference was never set or it was set to 'NULL' using the
    CLEAR statement.
Missing RAISING Clause in Interface
    Program                                 CL_GUI_GP=====================CP
    Include                                 CL_GUI_GP=====================CM017
    Row                                     1
    Module type                             (METHOD)
    Module Name                             IF_GRAPHIC_PROXY~EXPORT
Trigger Location of Exception
    Program                                 CL_GUI_GP=====================CP
    Include                                 CL_GUI_GP=====================CM017
    Row                                     19
    Module type                             (METHOD)
    Module Name                             IF_GRAPHIC_PROXY~EXPORT
Please advise asap since we need the report immediately.
Thank you in advance,
Rudi

Hi,
[This note|https://websmp109.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=944541&_NLANG=E] will solve your problem.
feel free to revert back.
--Ragu

Missing data in weekly EWA report

Hello SDN,
I have run weekly EWA reports for our productive ECC5 system through SolMan 3.1 for some time, but recently I've noticed that some information is missing from the report.
Section 11.2 (Response Times) includes a graph showing the Top 5 transactions. The transactions are listed as Transaction 1, 2, 3, 4 and 5 on the graph and there used to be a table below the graph that showed that (e.g.) Transcation 1 was MMBE, Transaction 2 was LT27, etc..
For some reason, that table no longer appears and the graph is of no little use on its own, because I have no idea what transactions it refers to.
Has anyone else experienced this problem?
Thanks,
Arwel Owen.

Hi Ragu,
The strange thing is that this table used to be displayed up until around 6 weeks ago, when it just disappeared off the EWA report. Nothing was changed (knowingly) to cause this. Also, the graph that the table refers to is still included in the report, it's just the table that's disappeared. If anything had been changed, I would have expected both graph and table to change.
Thanks for your help.
Arwel.

EWA reports for non abap systems

Hello gurus,
I am facing a problem with configuration of EWA reports for SAP NW Portal.
I have already configured EWA for abap systems, and those are running good on weekly basis. but i have problem with configuration of reports for java systems.
So far, i have installed an SMD agent and CA on my EP-satellite system. I have also configured and SMD server on my Sollution Manager and registered the SMD agent on SMD server and installed Willy Introscope on SMD server.
I am using a central SLD which is running on different host as Solution Manager. I did all the configuration (smsy_setup, configuration of sld_data_supplier etc... )
I have also created the system in SMSY, matched the smsy with SLD (data source SLd)and assigned Logical component to java system.
>>> But when i want do define data collection in the SMD for Gargage Collection (task in scheduler) i cannot see host of my portal system in the SMD.
In the SMD i can see just the abap systems for which the EWA are being already generated.
(i have done also configuration>>connecting managed sytem to the SMD, but i still cannot connect my Portal system to SMD)
Do you have any idea, what i have done wrong?
My solution manager is running on Sap NW 7.0, SPS16,
Sattelite system , EP SPS 19
Thank you very much for your points!!

Hello Jagan,
I was following the enclosed guide from the note: 976054, but it doesn't help to solve my issue.
And when i want to permorm the setup for the managed systems,(http://<host><port>/smd -> diagnostic setup->managed systems ->setup wizard) i can not see there my Portal systems, just the abap systems.
Do you have any idea?
Thanks,
Best regards
Slavomir

Email address in EWA reports

Hi gurus,
May be a simple question but I am new to Solution Manager and every morning we get emails from an email adress attached ewa reports. How can I change the e-mail adress
that these emails are coming from?
Thanks alot.

Tanuj,
Were you able to achieve this. The SM:EXEC SERVICES job and the SCOT job are currently run by user ID: XYZ and the the EWA
is set up by the user ID XYZ.
I changed the following:
Deleted SM:EXEC SERVICES and the SCOT job and recreated them to be run by user ID ABC (the one I want to change to).
It still uses XYZ as the sender (not ABC) because as the configuration is set up by user XYZ, it is creating SM:EXEC SERVICES
on the fly to be run by user ID XYZ.
Please let me know what I am missing. What else need to be changed ? Thanks.
Ravi

EWA Report with yellow rating and NO data

Hi,
We have upgraded the solution manager to EHP1 in June. Befor that my EWA was working perfectly fine.
Our EWA report (after upgrade) is getting generated and has a rating yellow but it contains No data.......shows data oly for hardware capacity even no other performance factors included in the report.
I checked settings in satellite system as well as in solution manager. everthing is working fine. All RFCs, service defination, word setting everthing is fine.
I need your assistance to resolve this issue o priority as its EWA for PRD isnt getting generated.
Thanks,
SAP Basis

my ewa contains:-
1.2 J2EE Configuration Data
1.2.1 Support Package Maintenance
No configuration data was found.
Recommendation:
Check whether data is displayed for this system in application 'Change Reporting', which can be found in the 'Root Cause Analysis' work center under 'System Analysis'.
The requirements for 'Change reporting' are:
- Setup of Diagnostics
- Setup wizard for this system has been executed successfully
- Periodic extractors are running successfully
For more information, see http://service.sap.com/diagnostics.
2 Java Performance Data PI1
2.1 Java Application Performance
No performance data was found.
Recommendation:
Check whether data is displayed for this system in application 'Workload Analysis', which can be found in the 'Root Cause Analysis' work center under 'End To End Analysis'. If the data is not available here, open a message on component SV-SMG-DIA.
If data can be displayed in the Workload Analysis but is missing here, open a message on SV-SMG-SER.
The requirements for the 'Workload Analysis' are:
- Setup of Diagnostics including BI
- Setup wizard for this system has been executed successfully
- Agents have been set up and are running
- Periodic extractors are running successfully
For more information, see http://service.sap.com/diagnostics.
please suggest

Enterprise Portal EWA Report

Hi,
I would like to know the reason why the JCO part is not included after the extraction of EWA Report on Solution Manager? What could be the reason behind this? What are the possible solutions to eliminate this type of issue? The customer actually is complaining about their Enterprise Portal EWA Report because the JCO part is not included on it. I need your expert advice on this.
Regards,

checkout the attachment of SAP Note 976054, it contains a troubleshooting section

Parameter event - to be set according to EWA report

Good day fellas,
I have a problem on my EWA report :
event 10027 trace name context forever, level 1
10028 trace name context forever, level 1
10142 trace name context forever, level 1
10183 trace name context forever, level 1
10411 trace name context forever, level 1
10629 trace name context forever, level 32
14532 trace name context forever, level 1
38068 trace name context forever, level 100
38085 trace name context forever, level 1
38087 trace name context forever, level 1
44951 trace name context forever, level 1024
10191 trace name context forever, level 1
10753 trace name context forever, level 2
10191 trace name context forever, level 1
10091 trace name context forever, level 1
and a bit below:
The following table lists events we found to be activated in your system, but which should only be activated in special circumstances. Please check whether there are special reasons to set these events. If they are no longer needed, they should be removed.
Event
10091
How can I check these special circumstances and if this parameter is needed ?
Thanks in advance,

Hi deepakkori.
The parameter is already defined in initSID.ora:
*.event='10027 trace name context forever, level 1','10028 trace name context forever, level 1','10142 trace name context forever, level 1','10183 trace name context forever, le
vel 1','10411 trace name context forever, level 1','10629 trace name context forever, level 32','14532 trace name context forever, level 1','38068 trace name context forever, le
vel 100','38085 trace name context forever, level 1','38087 trace name context forever, level 1','44951 trace name context forever, level 1024','10191 trace name context forever
, level 1','10753 trace name context forever, level 2','10191 trace name context forever, level 1','10091 trace name context forever, level 1'
and they do not recommned any SAP note. These are the only things recommended in EWA:
Parameter EVENT
To provide special functionality or control system behavior, Oracle has a number of events. These can be activated in the configuration file and/or dynamically in the server manager or sqlplus.
In general, these events and parameters should be activated on request only. When they are no longer needed, they should be removed. However, it might be necessary to activate some events during normal database operation.
The following table displays the values for the parameter "event" as
found in your system:
Parameter Current Value
event 10027 trace name context forever, level 1
10028 trace name context forever, level 1
10142 trace name context forever, level 1
10183 trace name context forever, level 1
10411 trace name context forever, level 1
10629 trace name context forever, level 32
14532 trace name context forever, level 1
38068 trace name context forever, level 100
38085 trace name context forever, level 1
38087 trace name context forever, level 1
44951 trace name context forever, level 1024
10191 trace name context forever, level 1
10753 trace name context forever, level 2
10191 trace name context forever, level 1
10091 trace name context forever, level 1
The following table lists events we found to be activated in your system, but which should only be activated in special circumstances. Please check whether there are special reasons to set these events. If they are no longer needed, they should be removed.
Event
10091
So I am not sure, how to check if I should remove this 10091 or leave it there. What is that special case that this parameter needs to be present ?
Any idea ?
thanks in advance,

EWA Report as Word Attachment to email address

hi
Currently I have html format of EWA report automatically sent to Basis Team email id .
How do I get EWA report file as MSWORD Attachment in email.
Yes. I can see that in Solman System , MSword file is generated ., But emailed only HTML version.
Hope you got my Point .

Mahesh Gangula wrote:
Thanks for all your replies .
>
> SAP Already confirms that , Thats not possible.
>
> My Client Manager Asking , why EWA comes are In-place(email body) HTML .
>
> Can we make it asd HTML Attachment as email delivery ?
Hello Mahesh
The main technical difficulty is the fact that many a email servers reject HTML content as a attachment. Plus the fact that the EWA report uses IGS services if opened as a HTML page will fail all the time since the email is not connected to the IGS server of the Solution Manager.
Hence a mail body is created instead of a attachment.
I hope that you now understand the technicality of the issue.
Regards
Amit

New EWA Report Topic - Software Change Management

Dear Experts,
EWA reports has a new topic named Software Change Management , in this topic there is a subject name "Transport Requests with a short Transition Time" with following explanation;
Explanation : Transport requests with short transition time,The duration between the export from the development system and the import into the production system was shorter than one day.
Total number of transport requests 74 Total number of transport requests in production.
Recommendation: Transport requests with a short transition time of less than one day have occurred in the last week. These transports may not have been tested sufficiently.
All transport requests must be tested carefully before they are imported to the production system. The requests must not be developed and tested by the same person.
Transport requests must be bundled and imported to the production system together for maintenance cycles or releases. Daily imports are only permitted in emergency situations.
How can we check which requests Export from DEV date and Import in PRD are same ?
Best Regards

sap support send the how to document ;
1- Call transaction SDCCN in system SID and search for the corresponding EWA session in tab 'Done'. Click the "lorry" icon
2-Press the glasses icon at DATA_PER_R3SYSTEM
3-Press the glasses icon at CMO_EWA_TRANSPORT_MGMT
4- Press the glasses icon at ET_TRANSP_W_SHORT_TRANS_TIME
5- Now, you have the complete list of transports with a short transition time:

Cannot load EWA report

Dear All,
i have configure for EWA report but the report still not give reported for each satellite system in Solman. one week ago we receive msg from SAP that give us Red Alert for our Production systems, this mean that solution manager for EWA is working. but the problem is the report cannot load the EWA report for every systems in Solman. anyone can help me please...
Thanks

make sure you configured your satellite system properly in SMSY and the RFC are working, also the BACK RFC from satellite system to SolMan.
Goto SDCCN in your satellite system and make sure that a EarlyWatch is scheduled which sends data to your SolMan SID (not OSS!!). This can only be achieved by having a "Request Session Data" Report which has a 10* session and not a Z* session.
If this is not the case :
1) delete your EarlyWatch Schedule in Satellite system via SDCCN
2) unschedule your task processer
3) make sure the installation number in SMSY (SolMan) is correct - same like in satellite system
4) recreate via "Maintain service definitions" your SDCC_OSS connection
5) reschedule the task processer job.
6) recreate a new EarlyWatch Alert for Solution Manager which sends data to your SolMan.
If you have defined your SolMan as the Master for SDCCN (done via SMSY / Menue: Environment / Solution Manager Operation / Administer SDCCN) you just have to schedule "EarlyWatch" instead of 6., this should automatically generate "EarlyWatch Alert for Solution Manager "
HTH
Nesimi

Couldnot generate NON_ABAP EWA report

Hello Experts,
I couldnot generate EWA report for NON_ABA Ewa..
I have setup the disgnostics configuration..
Solman and Satellite connection established. smg agent and Introscope agent connected to solman and both of them running.
I couldnot get the EWA report in Operations -> Solution Reporting ->
Services -> Activities -> Schedule Reporting.
When I schedule the Job and execute the Job it says like "No data for
reporting available"
Please find the below Job(SM_REP:000000000100100_0378_01_) log details.
04.12.2008 10:41:36 Job started
04.12.2008 10:41:36 Step 001 started (program RDSWP_REP_SERVICES,
variant , user ID <XXXXXXXXXXX>
04.12.2008 10:41:36 No data for reporting available!
04.12.2008 10:41:36 Job finished
PLease let me know how to get/Generate the Non_abap Ewa report. ?.and is there
any note or document ?..
Thanks
Thirumal

Hi,
You can use document attached in SAP Note 976054.
Regards,
Stephan

EWA Reporting Incorrectly

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