Excel 2010 crash Terminalserver

Hi all,
i have trouble with Excel 2010 that it crash and kill the terminalserver where it is running.
My enviroment:
Terminal server: VM WinServer 2008R2 with Citrix XenApp 6.5 and Office 2010 ( STD and or PRO )
Citrix Provisioning: VM WinServer 2008R2 with Citrix Provisioning services 6.1
ESX Server: ESX 5.1
Fileserver 1: VM WinServer 2008R2
Fileserver 2: VM WinServer 2012R2
My Problem:
I logon to the terminalserver and open a *.xls file from a share on the file server 2. First problem is that it takes
longer to open the file than to open it from file server 1. ( yes it is the same file with the same NTFS permission, because the two servers are in sync via DFSR )
Second problem is, that when i open that *.xls file, it can happen that the terminal server freeze. Only option than is to do a reset on the vm to reboot it.
Problem 1 and 2 will not occure when i open the file from file server 1, or when i save the same file as *.xlsx and open it than. Or when the file will be opend from the local drive on the terminal server.
Thanks for any help or idea.

Hi,
This may be caused by some add-ins in Excel, please start Excel in Safe Mode:
Press Win + R, type "excel.exe /safe" in the blank box, press Enter.
When Excel starts in Safe Mode, go to FILE -> Open, browse to the file location and try to open it, check if the issue persists.
If the issue doesn't occur then, please go to FILE -> Options -> Add-Ins to disable the suspicious add-ins and verify which one caused the problem.
If Excel still crashes, please try to collect the Event Logs from the Event Viewer:
Press Win + R, type "eventvwr" in the blank box, press Enter. in Event Viewer, expand Windows Logs -> Application and see if there's any error about the Excel crash issue, we may find useful information to find the cause.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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    Hi,
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    =====
    AppName: msqry32.exe AppVer: 14.0.4750.1000 ModName: msvcr90.dll
    There are several possible resolution you can try to resolve the above crash:
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    http://blogs.technet.com/b/asiasupp/archive/2011/11/07/msquery-randomly-crashed.aspx
    =====
    Third, start the Excel 2010 with
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    Regards,
    George Zhao
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in
    Office programs.

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