Excel and Word 2013 stop responding after "Save As"

Hello-
After the last set of updates (7/8/2014), my Word and Excel "stopped responding" when I attempted to "Save As" any document or spreadsheet that I was working on.  I tried multiple suggestions to no avail and finally ran Microsoft's
uninstaller for Office 2013.  I then installed all updates EXCEPT any of the 7/8/2014 updates.  Then I started installing those one by one.  The one that causes the failure for me is KB2880987.
Has anyone else run into this issue?
Thanks,
Jaylene

Don't worry, the installation might have just corrupted your local profile files when it failed, I'm sure it would work on another computer. For me, Office works fine I just want that one update off my update list/mind. 

Similar Messages

  • Problems with Excel and Word 2013 saving to OneDrive for Business

    I've had OneDrive for Business running for about a month without any problems. On Thursday I noticed I wasn't able to save an Excel 2013 spreadsheet to my OneDrive account. When I try to save it a box comes up that it's communicating with OneDrive then I
    get an error that the file wasn't able to upload due to permissions. I've tried to resync and repair OneDrive, but that didn't help. I also repaired Office 2013.
    If I create a txt file in Notepad I can save immediately to the same folder on OneDrive. If I create a new spreadsheet and hit the browse button to save it takes forever for OneDrive to access the folder then I get an upload error saying it cannot save and
    to make a copy.
    Should I re-install Office 2013?

    Hi,
    Are you able to new a Word/Excel file directly in that OneDrive folder?
    Please first try to remove and re-add the OneDrive service in Office and then verify result.
    You might also want to install any available updates, make sure your system/Office is up to date and then try again.
    Regards,
    Ethan Hua
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Why does my Mac Pro 2013 stop responding after being idle?

    My new 2013 Mac Pro works great, but when I've left it idle for a few hours, it refuses to wake up.  The monitor goes completely dark, and it doesn't respond to keyboard or mouse events.  The computer is on: the fan is blowing and the power button is lit, but it seems completely inactive.  I've tried disconnecting and reconnecting the monitor, disconnecting and reconnecting the keyboard, plugging the keyboard directly into the tower, unplugging the monitor's power supply and reconnecting it.  I've also confirmed (by plugging it into a MacBook Air) that the monitor itself is in working order.
    So far the only way I've found to make the computer usable again is by forcing it to turn off (by holding the power button) and then turning it back on, but obviously I'd prefer a less destructive solution.  Anyone else experiencing this?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • Microsoft Office 2004 (Word) unable to save files  I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and cr

    Microsoft Office 2004 (Word) unable to save files
    I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
    So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
    How can I get rid of this error message?

    Look, I realize you might have to get your machine working, so this is how you revert back.
    Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
    #1 Backup your personal data off the machine.
    Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
    Disconnect all drives now to prevent any mistakes from occuring.
    #2 Reinstall OS X 10.6 from disk
    Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
    Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk  of your internal drive  (do not format or erase!!), Quit DU and simply re-install 10.6.
    Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway)  or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
    #3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
    Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
    #4 Reinstall any non-working third party programs
    When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
    If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
    https://support.apple.com/kb/TS2570
    That's it really.

  • After hours of back-up, downloading and uploading...I am now updated with all the latest Mac software. However, I no longer have access to Excel and Word. Is there a way I can access my documents in either of those? Help, please.

    After hours of back-up, downloading and uploading...I am now updated with all the latest Mac software. However, I no longer have access to Excel and Word. Is there a way I can access my documents in either of those? Help, please.

    If you have older versions of excel and word that previously ran under the Rosetta emulator (allows PowerPC code to run on Intel system), they will no longer work with Lion.
    You can use the Apple programs Pages and Numbers to access the files. They can be bought and downloaded from the App store. NeoOffice is available at http://www.neooffice.org/neojava/en/index.php which has Lion support. OpenOffice doesn't talk to Lion support, it's at http://www.openoffice.org/

  • TS3423 Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not s

    Mac book pro stops responding after Maverick OS restart. Currently have a circle with a line through it after 20+ hours. Tried to shut it down and use the Time Machine to restore but no response. How can I restore with Time Machine if it will not start?

    sonjadg,
    you can purchase a replacement pair of grey installation DVDs for your MacBook Pro from either Apple or iFixit. If Startup Manager is only showing an OS X Installer volume, then it sounds like the Mavericks installer had a problem midway through its installation process. To fix this, you’re going to need to erase your internal disk and reïnstall your original version of OS X from the grey Mac OS X Install DVD, use Software Update  to get it back to 10.6.8 (presuming that your MacBook Pro originally came with Snow Leopard), and then restore from Time Machine.

  • Acrobat Pro XI . converting of excel and word to pdf

    After installing Acrobat Pro XI two days ago, the conversions of excel and word to pdf are less than optimal.  Poor fonts, color and sometimes blurry.

    That's very kind of you Bill.
    Since my last forum post I have uninstalled Acrobat Pro, - with its updates - and reinstalled the original from disk. The conversion from Word 2007 to PDF is working fine. And that was where I was prepared to leave it. Of course any updates would not be possible.
    However, since you have offered to help, I'd be most grateful of any assistance.
    To answer your question, the usual way I create PDF files from Word is from within the open Word program. From there I can simply 'Save As' to PDF format.
    That's the way MS says to do it. Is there another way? The updates stop this working. The process begins but then stops part way through and dies. No pdf file is created.
    I'm not familiar with the print to file option. I had a look at print options from within Word but no mention of any PDF Maker although Adobe PDF is listed as a printer. However, if I try to print to Adobe PDF I get an error saying there is an error in the printer setup.
    With thanks
    Robert

  • Not enough memory or disk space in excel and word office 365

    I have windows 8.1 and am having huge issues with excel and word in office 365.
    When i download a document i am unable to open as message reads cannot open as not enough memory or disk space.
    I have plenty of disk space and memory however have searched this and the following has been answered BUT I CANNOT UNDERSTAND This and need HELP  with step by step instructions on how to do please;
    To resolve the issue, refer to the methods below:
    Go to this key on Registry Editor (Run | Regedit)HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
    Shell Folders
    change key Cache to something like C:\Windows\Temp
    You might also right click on the file with file explorer, choose Properties, then General tab and click on the Unblock button.
    Some of our customers found it sometimes a permission problem.
    cmd  => dcomcnfg
    Click >Component services >Computes >My Computer>Dcom config> and select micro soft Excel Application>
    Right Click on microsoft Excel Application>Properties>Give Asp.net Permissions
    Select Identity table >Select interactive user >select ok
    However i do not understand a word of the above or how to do PLEASE HELP this is extremly frustrating as i am doing correspondence and I am unable to access any files.
    Thanks

    Hi,
    You must have read this thread:
    http://social.technet.microsoft.com/Forums/en-US/9773a7c4-29a8-48ff-9d16-e1ca4c478610/excel-2013-microsoft-excel-can-not-open-or-save-anymore-documents-because-there-is-not-enough?forum=officesetupdeploy
    To detail the steps, please do as I describe:
    Important
    This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
    registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
    http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
    To open the Registry Editor, please press Win + R, type regedit in the blank box, press
    Enter. / Or we can type regedit.exe in Windows 8.1 Search, you'll find it easily.
    Now the Registry Editor is open.
    Then we see the pane on left, expand the following path:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    Then we can see a list on right, find Cache, right click on it, click
    Modify..., under Value data, change the value to something like
    C:\Windows\Temp, click OK.
    Exit Registry Editor.
    As for "You might also right click on the file with file explorer, choose Properties, then General tab and click on the Unblock button." Just find the file, right click on it, choose
    Properties, under General tab, if you see a
    Unblock button, click on it.
    "Some of our customers found it sometimes a permission problem.
    cmd  => dcomcnfg" Do the following:
    Press Win + R, type in cmd in the blank box, press
    Enter.
    In the new black-background window, type in dcomcnfg, press
    Enter.
    Then the Component Services window will pop up, on the left pane, expand
    Component services -> Computes ->
    My Computer -> Dcom config -> and select
    Microsoft Excel Application, right click on it -> Properties ->
    Identity tab -> Select The interactive user ->
    OK.
    I hope I've explained the steps clearly.
    Good luck.
    Regards,
    Melon Chen
    TechNet Community Support

  • Iphone 4s touchscreen stops responding after a minute or so, I then have to wait at least a minute before the touchscreen works again but soon after it stops responding. I have tried hard reset, turning it off over night, etc

    Iphone 4s touchscreen stops responding after a minute or so, I then have to wait at least a minute before the touchscreen works again but soon after it stops responding. I have tried hard reset, turning it off over night, etc

    Hello,
    I had that problem as well and the apple support suggested to turn off the LTE-mode to have a running system and try to exchange the micro-sim by my provider.
    THAT was not an option!
    BUT it seems to solve my problem in the following way after trying a lot of possibilties:
    In the menue properties/help (don't know the exact english word, because I run my phone in german)
    I switched on the nice feature 'flash LED' by incomming calls, msgs, and push infos.
    Today the flash feature was responding to different push notes very slowly.
    By switching this feature off the LTE-mode-tochscreen-not-responding-problem disappeared.
    We tried this on a other iphone, not having the metioned problem, and switched the LED-flash:
    the problem appeared. Switching the LED-flash off: problem disappeared!
    It seems to be a bug that the LED will hint Calls and MSGs in combination with the LTE mode!
    treated my phone very hard today to double check, but its still ok.
    @Apple:
    Please fix that issue in the next update.
    Hope, this helps you guys as well.

  • Outlook and Word 2013 freezing up

    I used to have Office 2010 installed on my Win 7 Ultimate 64-bit PC. It never gave me any problems. I upgraded to Office 2013 (32-bit - 15.0.4535.1006) awhile back and Word and Outlook started continuously freezing whenever I was editing a document or email.
    If I am just reading email, it is fine. When I click on Forward or Reply, or compose a new email, it freezes for at least 15 seconds, and often much longer. I may get a few words typed before it freezes the 1st time, but it always does. If I keep typing,
    or try to click somewhere else in the app, it will eventually tell me the program is not responding. After it comes back, I may get a couple of sentences out, but it will eventually freeze again. A simple 10 second email often takes several minutes to complete.
    It doesn't matter if the email is in the preview pane, or if I click the Pop Out button to have it in its own window. It also doesn't matter if I open Outlook in Safe Mode or not.
    I found kb article 921541. After using the Fixit tool from there and changing the default printer to the MS XPS printer, Word seems to be working. So it would seem, even though it is the same problem in both Office apps, and they started
    locking up at the same time, the problems are unrelated.

    Hi to everyone,
    I too have the same problem with both Outlook and Word 2013 which are both freezing up for some seconds every 2 or 3 minutes when writing email or document.
    It happens when I have an Internet connection. If not connected to Internet, everything works fine, Outlook and Work don't freeze at all.
    So, I guess it is related to Internet connection, which is filtered with a firewall. Maybe that filtering could lead to these issues, however, on another workstation set up with Outlook 2010 on the same network, there is no problem.
    I tried the classic solutions, like disabling video card acceleration and so on, but it doesn't change anything. Also, there is no error or warning in Event Viewer. Finally, it had already happened 3 months ago, and using a network sniffer to watch for network
    flows, I had allowed some IP addresses on the firewall. But problem came back...
    Thank you for your help.
    Fred

  • What about programs like excel and word? college students need these!!!

    college students need to be able to access files, send files, and store files using the programs excel and word, why cant i have these on my iphone?

    You can email then to your iphone.
    Use plain text format when emailing them.
    But as for saving them and editing them on the iphone, you can't.
    You cannot save or download and save to memory on the iphone.
    Hope this helps.

  • My iPad2 screen stops responding after about 5 mins, can this be fixed?

    My iPad2 screen stops responding after about 5 mins, can this be fixed?

    Have you tried to give it a reboot? Hold down the sleep and home keys for about 20 seconds. WHen you see the silver apple, let go and let it reboot and see if that helps.

  • Can I free download excell and word with mac

    I would like to download free excell and word. I can find many offer. Are there any risk to get VIRUS? Any suggested website?

    Hi,
    The above advice is sound.
    If you see free versions of Office or components like Word and Excel separately, then they are likely to be trouble.
    Mostly that are likely to include Malware, possibly Trojans but Viruses are are unlikely as there is no recorded Mac OS X virus in the wild (Anywhere outside Lab conditions).
    That is not to say that there will not be a Virus at some point and a free download is just the sort of vehicle those bad people will use.
    10:36 PM      Sunday; September 25, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • PDFMaker (Acrobat XI) add-in causes Word 2010 and Word 2013 to crash

    Hello. I'm having an issue with Acrobat XI and Word 2010 and Word 2013. Whenever I try to create a PDF using the Acrobat tab on the ribbon, I get a message that Word has stopped working.
    I have installed the updates for Acrobat.
    This is the error log from Microsoft Word 2010:
    Problem signature:
    Problem Event Name:     APPCRASH
    Application Name:     WINWORD.EXE
    Application Version:     14.0.4762.1000
    Application Timestamp:     4bae25b7
    Fault Module Name:     PDFMWord.dll
    Fault Module Version:     11.0.1.36
    Fault Module Timestamp:     50d0af7d
    Exception Code:     c0000005
    Exception Offset:     0009c965
    OS Version:     6.1.7601.2.1.0.768.3
    Locale ID:     3081
    Additional information about the problem:
    LCID:     1033
    skulcid:     1033
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt
    Any ideas why it is crashing?

    I'm still suffering the same issue. I am also running Word 2010 SP2.
    My brother installed on his system which is Windows 7, Office 2010 and it works fine.
    I have now gone back to Actobat X and it's working.
    The issue doesn't occur in Windows 8 or Windows 8.1.
    Adobe have not been helpful at all. I am seriously getting the mind of asking for my money back.

  • Admin console stops responding after a while

    We just upgraded to Weblogic 8.1.5 . We are having difficulties with the Administrator console. It stops responding after a while. There is no pattern. The restart seems to fix it but restart is very slow as it takes around 2 min to detect each server. So we have to wait for around 16 min (since we have 8 servers) for it to be operational again.
    Has anyone seen this problem and can suggest a resolution to this problem.
    Thanks
    Pankaj Grover

    I've never seen this and we've been running 8.1.5 for a while. Have you tried dumping threads to see what the admin server is doing? On UNIX, run 'kill -QUIT <admserv_pid>'. Can't remember if/how this can be done on Win32. I believe Console requests use the weblogic.admin.HTTP execute queue and it only has two threads. Could be that something is blocking those threads leading to this.
    I would also look into why your admin server takes 2 minutes to discover your managed servers. That seems unseemly long to me. Mine takes a few seconds at most. Since the Console does cause the admin server to talk to the managed servers, these two things might be related. Maybe you've got some kind of network/DNS lag that could be eliminated.

Maybe you are looking for

  • Void Warranty From Opening?

    Was just wondering if just cracking off the back of the nano but not unscrewing anything will void my warranty. Just taking the back off and slapping it back on. How could they tell anyways. I have the apple warranty along with a 2 year retail store

  • Upload file size in browser side

    Is there a way to detect the size of the attached file in the browser side, before to send this file to a servlet? If yes, how to?

  • How to save groupwise files

    well im going to get a new server pc and install my hard drive from my old server to the new one. i have been reading that if you put a HD from another computer with windows it will not start. so im was thinking how can i save all groupwise messages

  • Netbeans and hibernate

    I created a netbeans project .Netbeans uses nbxdoclet for hibernate. I created the bean in hibernate .Netbeans generated Util file and facade file(in which i specify my function). It is working. Now I want to add date in existing table. But the probl

  • What is an alternative to adobe flash player?  Need to run a program

    I can't utilize weight watchers on-line. It needs adobe flash player installed & it says apple doesn't allow it(????)