PDFMaker (Acrobat XI) add-in causes Word 2010 and Word 2013 to crash

Hello. I'm having an issue with Acrobat XI and Word 2010 and Word 2013. Whenever I try to create a PDF using the Acrobat tab on the ribbon, I get a message that Word has stopped working.
I have installed the updates for Acrobat.
This is the error log from Microsoft Word 2010:
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     WINWORD.EXE
Application Version:     14.0.4762.1000
Application Timestamp:     4bae25b7
Fault Module Name:     PDFMWord.dll
Fault Module Version:     11.0.1.36
Fault Module Timestamp:     50d0af7d
Exception Code:     c0000005
Exception Offset:     0009c965
OS Version:     6.1.7601.2.1.0.768.3
Locale ID:     3081
Additional information about the problem:
LCID:     1033
skulcid:     1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
Any ideas why it is crashing?

I'm still suffering the same issue. I am also running Word 2010 SP2.
My brother installed on his system which is Windows 7, Office 2010 and it works fine.
I have now gone back to Actobat X and it's working.
The issue doesn't occur in Windows 8 or Windows 8.1.
Adobe have not been helpful at all. I am seriously getting the mind of asking for my money back.

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