Excel file can't save

working on an excel file and can't save it cause some other user open the same file as read only and it's not just on one PC it's in a several ones and it's random sometimes appears others not please help
thanks

Hi,
Where is the excel file saved? On a network share or on the local drive?
This issue may occur if the Temp folder is not accessed successfully. We may try to clear the Temp folder with admin account and then test the issue again.
If this issue still persists, I'd recommend you have a look at the following blog article and follow the instructions in it to troubleshoot the issue:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/05/14/the-definitive-locked-file-post.aspx
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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http://support.microsoft.com/kb/942146/en-us
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Please Mark This As Answer if it helps to solve the issue
Tzuri Ben Ezra | My Certifications:
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