Excel Web App over RDS/XenApp

Within Office 2010 x64 applications in a RDS environment the Excel Help doesn't display the 'Microsoft Excel Web App' content.
To replicate the issue I do the following:
1. Within Excel 2010, press F1
2. Top left, search for 'IF Function'
3. Select 7th search result down - 'IF function
ArticleSyntax: IF(logical_test, [value_if_true], [value_if_false])'
4. Scroll down to Examples
The text displays but where the 'Excel Web App' content is meant to be, its blank.
We browsed to the same site directly into IE (http://office.microsoft.com/en-nz/excel-help/if-function-HP010342586.aspx) and
the same result happened, blank content.
This works in our RDS environment using Firefox and Chrome, but not IE8. IE9 appears to work.
It also works on my local PC using IE, Firefox and Chrome using the same user account and through the same proxy server as in the RDS session.
On our proxy server we have allowed all variations of microsoft.com, officeapps.live.com etc etc.

Hi,
As I have suggested earlier, have you tried to Reset IE on affected system and check the issue?
Also try to reset the Excel 2010 to default setting by deleting the key from registry from below mention path.
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Excel
By removing the following registry keys may reset customized user settings for your Microsoft Office programs. For more information regarding resetting excel refer
this thread.
Note: Please backup the registry before deleting anything and also all warnings about the dangers of editing the registry apply and it’s on your own risk.
Apart from that, there is Hotfix 3 available for Citrix XenApp 6.5 for Server 2008 R2, try to download and install for checking the result.
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