Exception in Search Sales Order

Dear Experts,
Facing a strange issue while loading the Search Sales Order page. The exception I get it is :
Cannot display view MainWindow of UI Component BT115M_SLSO
An exception has occurred
Exception Class     CX_CRM_GENIL_GENERAL_ERROR - Component set ONEORDER cannot be loaded with BT+CTALER+EMPTY+SAVEDSEARCH+WFI since multiple relation definitions exist for component PRIVNO
Method:     CL_CRM_GENIL_INTERNAL_MODEL=>LOAD_COMPONENT_SET
Source Text Row:     146
Error occurred during navigation
An exception has occurred
Exception Class     CX_BSP_WD_RUNTIME_ERROR - View CUBTSalesOrderSearch.MainWindow in component BT115M_SLSO could not be bound
Method:     CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row:     165
1. We have already checked the Component Repository and Runtime Repository and all the bindings seem to be correct.
2. We have not modified  standard SAP code in either of the components BT115M_SLSO or BT115S_SLSO.
3. Also checked all the relevant customizations for NavBar Profile and Business Role in spro.
Any idea what could be the cause for the above exception and how to resolve the same?
Regards,
Nisha

Hi Nisha,
As this is an error occuring during navigation, I would like to know where are you clicking " Search Sales Order" link ? Is it on Home Page ? or the Context Menu of sales work center ?
Since the message is saying something about the component usage CUBTSalesOrderSearch, I am sure that the problem is in the component/Link/Generic Outbound Plug mapping , where from you are begining the Navigation.
Did you tried checking the Link settings ? Also you can try to find if its std. SAP link or Some one have customized the Link ( and Navigation ). Is the soruce component ( where the link is hosted ) , a std. SAP component or it is enhanced ?
One try could be copying the std. SALESPRO role again to a new ZROLE wit std. Navigation bar profile  and try assign that to your user and test.
Hope this Helps.
Thanks & Regards
Suchita

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