Exception to contract coverage times - Service Contracts.

Service contracts are allowed to have exceptions to coverage hours. This is defined in the "Exception Coverage" section of Lines -> Effectivities tab. When I query for the coverages attached to the contract in the form, I see the exception coverage, but when I query in SQL, I do not see this exception coverage in the list. I'm using OKS_ENT_COVER_TIMES_V and OKS_ENT_COVERAGES_V to get the list of coverages for a given contract. Is there any other place that I should be looking at? Any help is greatly appreciated.
TIA
Alka.

The place to look is in okc_rule_groups_b and okc_rules_b. The column okc_rules_b.rule_information_category holds the value of 'ECE' for exception coverage line (Got it from Oracle Forms code - OKSAUDET.fmb and related .pll). The conditions go somewhat like this in the following SQL:
SELECT ln.name, cv.COVERAGE_ON, cv.COVERAGE_FROM, cv.COVERAGE_TO
FROM okc_rule_groups_b rg
,okc_rules_b rl
,okc_k_lines_v ln
,oks_ent_cover_times_v cv
WHERE rg.cle_id = <The contract line id that has exception to coverage>
AND rl.rgp_id = rg.ID
AND to_char(ln.ID) = rl.rule_information1
AND rl.rule_information_category = 'ECE'
AND cv.COVERAGE_ID = ln.ID
AND cv.BUSINESS_PROCESS_ID = <Value of busi. proc. id for contract line>
I hope this will help someone in the forum.
Alka.

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  • Service Contracts  with billing plan not updating debit memo request in ECC

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