Service Contracts with billing plan not updating debit memo request in ECC

For service contracts with billing plan, we cancel the line items and set the user status at header to "cancelled" and also set the cancellation date (under Cancellation Tab) at the header as well as item level which delete all items in the DMR in ECC (which are not yet billed). When we do this, it works perfect for most of the time and in some cases DMR items are not updated in ECC and it is billing. When I checked in CRM, the billing plan items are updated based on the cancellation date.
Experts appreciate your help on this issue.
Thanks,
George.

This is resolved by the note 1008663

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Internal order number not present in debit memo request in External billing

Hi Experts,
We are working on external billing in CRM and have single object controlling configured. I am trying to create a Debit Memo Request in ECC from a confirmation in CRM. This confirmation is created as a follow-up to the service order. The debit memo request is getting created once the confirmation is completed but it does not have a reference of the internal order and hence on billing, the revenue is not getting posted to the internal order. Could you suggest if there is some setting required in CRM to link the internal order to the Debit Memo Request?
Thanks in advance

Hi,
I have the same issue, can you let me know how you resolved?
Thanks,
Kevin

Debit Memo Request with Reference to Service Order

Hi Team,
I need to create the following business process
Service Notification -> Service Order -> Debit Memo Request -> Debit Memo.
I'm able to create the notification and the service order. However while creating the debit memo request with reference to the service order I'm stuck. Not sure where and how do I give the reference document number for the data to flow from the Service Order to Debit Memo Request.
Regards
Nadarajah Pratheb

Hi Nadarajah,
The following may help you.
1.Check the sales document category of the service order you are using.
2. Check which kind of document given in the with reference screen has the same sales document category.
3. For that document type, enter the service order as the reference.
4. Now you can see the details getting copied to the debit memo request.
5. Make sure copy controls are properly maintained from service order to debit memo request.
Please assign reward points if it helps.

Internal order number in debit memo request in external billing

Hi Experts,
I am trying to create a Debit Memo Request in ECC from a confirmation in CRM. This confirmation is created as a follow-up to the service order.
The debit memo request is getting created but it does not have a reference of the internal order and hence on billing, the revenue is not getting posted to the internal order.
Could you suggest if there is some setting required in CRM to link the internal order to the Debit Memo Request?
Thanks in advance

Hi,
I have the same issue, can you let me know how you resolved?
Thanks,
Kevin

Combine selected Debit memo request Items into one invoice

Hi
The requirment is to select line items from multi debit memo request documents and combine those line items into one invoice.
So far, our ABAP developer is designing an selection screen to list all the line items met certain criteria (e.g. certain material number, or certain service rendered dates etc.) from multi debit memo request.
My challenge is how actually combine all these line items and push into one invoice ?
I see that in VF01 SAP provides the capability to combine multi sales documents into one invoice processing . ( forget about the invoice split rule for now.) , but the item selection is greyed out.
If I use VF06 do the collective billing, where to enter the line items ?
Is there some user exit / BAPI can push line items from different sales document into one invoice creation ?
Please let me know if my requirement is not clear.
Thanks
Edited by: Eric Y on Aug 25, 2008 6:04 AM

Reply to R.Janakiraman:
1.) As my understanding that debit memo is a billing invoice. Debit Memo Request is a sales doc. At least what I meant here debit memo and billing invoice is the same document.
2.) We would like create the debit memo (invoice) through "SD" not FI.
The challenge still exists, let me explain.
Let's say we have 50 Debit Memo Request (DMR) Documents ready to bill the customer and each DMR has multi line items.
e.g. DMR 001 has 20 line items and DMR 002 has 30 line items.
The customer would like to take the 10 line items from DMR 001 and 20 line items from DMR 002 ( by certain selection criteria) to combine into one invoice.
I was thinking use VF01 to combine the DMR 001 and 002 and let the program put billing block on those non-billed items, but in reality it doens't work; because some of the line items in the original DMR may have already been blocked the user. If the program put billing block, I can't tell whether the line item billing block is set originally by end user or the program.
What I am trying to search for is the solution to take some of the line items from different DMRs and combine into one invoice, not combine several DMRs into one single invoice.
Please help if there is any BAPI can do the job .
Thank you, Ashish Mohapatra , I will ask our ABAP developer to investigate the bapi
BAPI_SALESDOCU_CREATEFROMDATA1.
SNavaneetha
You said that "The line items being greyed out is due to the property of the Item category of the DMR". Does that mean I can config the item category to allow to be entered ? Which field in the Item category that I can do that ?
Great thanks for all
Edited by: Eric Y on Aug 30, 2008 7:13 PM

Contract Release Value is not updated with Confirmation or Invoice value

The release value for a contract in SRM EBP shows the value of purchase orders created using that contract. It does not take into account confirmation and/or invoice values.
For example I create a PO for 10 items at £100/each using Contract ABC. The total value of the PO is £1000 and the release value contract ABC would be £1000. If I then only confirm and invoice 5 items (£500) for the PO, the release value of contract ABC stays at £1000 even though I would expect it to update to £500
Therefore the release value of the contract could be incorrectly overstated if purchase orders are created against the contract but not actually invoiced/confirmed for their total value.
Please could you confirm the correct functionality and how I could find out the the true invoice value of purchases made using a contract?

Hi
Which SRM and R/3 versions are you using ?
Meanwhile, please go through the following SAP OSS Notes, which will help in this case ->
Note 622045 Net value in release overview of contract is incorrect
Note 493519 Release quantities are not updated
Note 1108322 BBP_CONTRACT_CHECK wrong calculation of values
Note 1102886 Contracts: Lesser Field length for Target Value
Note 1082548 Check of Released quantity and released value in contract
Note 656181 Release synchronization of releases on services
Note 874920 Currency not allowed to be changed for a 'Released' Contract
Note 703771 Resetting release values during purchase order item deletion
Note 643823 BLAREL: Incorrect values in service segment
Note 519879 BBP_CTR_MAIN: No message when values in Contract are reset
Note 520734 Target value not converted if currency is changed
Note 528897 Documents not displayed in contract release order overview
Note 430373 BBP_CON_MNT: No releases available
Note 491993 Entry of contracts with target values
Note 437491 Purchase contract: Incorrect update of the call-off values
Note 406799 BBP_CON_MNT: Fields after contract release ready for input
Note 398168 Purchase contract: Target value is not changed
Do let me know.
Regards
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UNBILLED RECIEVABLE ACCOUNT- SERVICE CONTRACT WITH REVENUE RECOGNITION

Hi SAP Gurus,
I want to draw your kind attention towards my problem:
I have created service contract with one year contract and created an invoice for the whole year in advance.
Now in-between i cancelled a contract (after three months) and want to recognised a revenue for the contract period , so i'm creating a revenue recognition for the three months one by one using transaction code-VF44,
first month revenue recogniton is working fine as first month amount is going from deffered account to revenue account
But for second month instead of deffered account ,system is using unbilled recievable account ,which is wrong .
Can anybody tell me why the system is picking unbilled receivable account instead of deffered account in case of second month revenue recogniton.
This may help us:
"When i was cancelling a contract ,at that time i was entering a billing plan end date in billing plan tab at an item level.
and just after entering end date ,system was creating two lines instead of one in billing plan tab and i think because of that extra line system is picking unbilled receivables in second revenue recognition."
Thanks in advance
Ujjawal
Edited by: Ujjawal Singh Karki on Dec 29, 2010 12:05 PM

Hi,
Thank you for your reply.
I am doing a contract billing for overall period that is for 12 months (contract is of 12 months).
Just after 3 months i have realized that somehow we have to cancel the contract and we canceled that in 3rd month.
I had created the created a contract with periodic billing plan and for canceling that contract i'm putting contract end date in BILLING PLAN TAB as 31/03/2011 (Let say contract is from 01/01/2011 to 31/12/2011).
Can you/anybody please tell me whether is this the correct way of canceling the contract with periodic billing plan?
As per your analysis:
"It seems you have done the billing document for one period and you are doing the RR document for multiple periods and hence the revenue is going to unbilled receivable account for the period for which billing document has not been done"
As i have billed the customer for 12 months but contract was only for 3 months so i'll create RR for only 3 months and for rest of the period (i.e. 9 months) i'll create credit memo and send it to customer.
"Please use a billing type where you will specify only start date and end date of the contract and not the billing plan in contract"
How can we use billing type for contract start and end date .
I think as soon as i'm changing the dates in billing plan tab system is proposing another line item with different billing dates and that is not getting covered under deferred account that is still unbilled amount .
Waiting for your valuable inputs.
In case of any clarification kindly revert to me.
Thanks,
Ujjawal
Edited by: Ujjawal Singh Karki on Jan 20, 2011 11:10 AM

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Hello Experts,
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Wanted to check if anybody came across such requirement and what would be the best way to acheive (Other than custom program using BAPI).
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Please Help... it is Urgent... Thank you

Debit Memo Request not created with reference to CRM Confirmation

Hi,
I have confirgured the service order and confirmation as a follow up document,
Service order contains both service line item and sales item,
Service order is replicated to ERP as sales order with sales item,
how ever debot memo request is not getting created in ERP against the confirmation i have created ,
*     i can see the price flowing to KO03 at CO, also have made settings in SCRM Billing integration for debit memo ,a new debit memo order type is created with internal number range.
*     my employee also exists in ERP,
*     item category for confirmation is also set to external billing when conpleted.
*     i am able to complete the confirmation document without any errors.
followed c26 documents.
please Suggest
regards
Nikhil Chugh

Hello Nikhil
Did you map your CRM transaction types with ERP Transaction as per step
3.2.4.4 of c26.
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Prinitng a Service Contract with Terms and Contracts

Hi All,
I have a doubt on "Printing Service Contract with terms and conditions".I have searched numerous articles on web and as well as on metalink. But I couldn't find any solution yet.Can someone please suggest on how to print a service contract with terms and conditions on it?
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Hi,
I'm waiting for your valuable inputs.
I want to add one more thing,
Please go through following pointrs:
1. I have changed billing plan date for 1st line item ,then simultaneously system was adding one more line item in billing pan with -ve value.
2. I have changed the billin plan in rest of the 3 line items then simultaneously system is adding one more line item but WITH POSITIVE VALE.
Can anybody tell me beacuse of why system is creating one line item with -ve value and rest of the line item with positive value?
which functionality or behaviuor of contract with priodic billing plan, is this happening in a system?
Thanks in advance,
Ujjawal

Not able to edit the Debit memo request after cancelling Billing document

Hi,
This is a process in SD/Customer service.The issue is even after cancelling the billing document we are not able to edit the item details in debit memo request..Pls suggest how we can edit the item details after cancelling the billing document
Best Regards
Jay

Hi Jay,
Yes, the whole sales document could not be deleted as well.
Sorry for the misleading answer.
As per the long text of error V1006, the document cannot be completely
deleted because further processing has already taken place. Even though
you have cancelled the subsequent documents, if you refer to the
document flow, the subsequent documents might have already been created
The cancellation of these does not delete the request.
Please have a look at table VBFA in transaction SE16 and you can see
that the subsequence documents are still displayed.
What you can do is to enter a reason of rejection for all items to
prevent further processing of the request.
Please refer to Note 147028, you don't need to apply
this note, please refer to part of "NOTE:...".This is a restriction
of the system.
For order-related billing, it is not possible to delete the sales
document, even if the subsequent invoice has been cancelled.
You have to reject the items.
Cheers,
Alex

Payment Cards - Orders with Billing Plan - Authorization Logic

Hello Experts,
Generally, payment card authorization requests are triggered when an order is saved. How does authorization work for orders with Billing Plans? Thanks.
Regards,
Jess A.

Hello Jess,
If you have access to SAP notes please review note 313416. It should explain the system design with regard to payment cards and billing plans.
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Sales and Distribution.
Regarding sales orders with billing plan.
We create the sales order and create billing plan at header or item level.
We issue down payment request(s) upon receipt of sales order.
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Best regards
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Dear Consultor SD ,
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in the COMBINATION REQUIREMENT in VTLA.
Thanks & Regards,
Hegal K Charles

Service Contracts with billing plan not updating debit memo request in ECC

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