Excessive Lag on Xbox Live, other Services ok. Fa...

Hi, hope you can help.
Since swtiching from TalkTalk at the end of February we;ve been getting an unusual and frustrating amount of lag on Xbox live during multi-player, and some PC Games. The overall broadband speed is the same as it was before with Talk Talk and I've tried our old Netgear router, portforwarding in the HomeHub 3 to the Xbox directly etc but no improvement. (Made sure we had open NAT etc)
It can be incredibly frustrating. We're used to occasional lag as it is 'the internet' but this is not the same but hard to describe! We'd not had any problems with Talk Talk but due to the pretty low speeds available in our area we'd signed up for Infinity as soon as it said we could get it.... turned out the availability was 'in error' on the website/order system (the Infinity order was all through and we had an install date etc) , we'd already left Talk Talk in preparation and had no broadband so signed up for BT Broadband while we waited for Infinity to actually be available... All in all, Whta was supposed to be a positive move has left us with a worse connection for the things that are important to the family
Anyway Hope this is ok to do a new post, wasn't sure whether to tag it onto one of the others, but they are getting pretty long.
We are on 'interleaved' at the moment, can the mods help us get switched to Fastpath to see if that improves it?
Posting stats, managed to keep the router on without a reset for 23 days now that we realise a reset doesn't fix anything!

nice stable connection so contact the mods and ask to be moved from interleaved to fast
contact mods
can take up to 5/6 working days for mods to contact you
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Been complaining about lag on xbox live for a year and Verizon is now ignoring me.

For the past year and a half I have been complaining to verizon about the horrible xbox live service I am getting. They keep telling me there is nothing wrong. I have tried four different routers(verizon and non-verizon with updated firmwares), tried both coax and ethernet, switched every ethernet line twice, played on a 5 foot cable in my garage, had my ont switched, and my fiber re-spliced. Verizon claims nothing is wrong and have tried to get me to stop complaining by telling me "fios is too fast for xbox because games are designed for high latency connections and because fios has no latency slower connections can't keep up so it feels laggy." I posted that response on a xbox gaming forum and promptly had 10 people tell me FIOS runs great on their xbox.
So obviously the problem lies beyond my network and verizon is doing nothing to fix it. I have had a technician come out at least six times and all they run is a speed test. I am getting the speed I am provisioned at but ALL my xbox live games are unplayable online. I believe the problem lies in the first public hop outside because when I run a line quality test,(https://secure.dslreports.com/pingtest) I get an error that says "50ms or more latency between your ip address and your first public internet hop could certainly be bettered with a quality connection"
Just to be sure it wasn't unique my house I walked around my neighborhood and found 2 open wifi networks that were on FIOS and ran the same test. Both of them came back with the same error as me and both had the same first hop as me. To make sure that error wasn't normal for FIOS users I asked those poeple on the xbox live forum to run the test and tell me the results. Every single one of them passed the first hop test and had nearly half the latency, (Here are a few of them) I supplied this information and now they are ignoring me.
Is there any mod or technician here that can provide me with contact information for someone who will look into and fix this problem for me? I believe I have provided significant proof that this problem is not in my network and calling an 800 number and opening a ticket does not help. I have been complaining for a year and a half and nothing has been done. I have lost practically all my xbox live friends because of this and would like to be able to play now that I have more free time. A phone number or email would be great. BTW I am in orange county, CA if that helps.
Thx
dlrober4

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Issues with WRT54g V. 8 on Xbox Live.

Hey guys,
I'm having an issue with lag on xbox live. My NAT type is set to open and I have my xbox DMZ as well as port forwarded. There is no issue with joining games but I'm getting a lag anytime I play. It's a short delay but when I throw a grenade or something of that sort it takes a second for the grenade to actually throw, and while that seems like a minor problem it makes all the difference in the games. My last speed test showed 3 mbps down and 500 kbps up. I've done as much research as possible and I'm sure the problem isn't with my ISP (time warner) but the issue lies somewhere in the router. For whatever reason traffic is just getting hung up in the router and I CANNOT FIGURE IT OUT.
I have a linksys WRT54G V.8 with the latest firmware. Its running on Channel 11 and I have WPA2 AES security enabled. My mtu is 1500 and I have Qos enabled for my xbox's mac address and while in games I show a 4 bar connection to the host pretty much at all times. I'm stumped folks and any suggestions or even explanations would be greatly appreciate.

Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
On the set-up tab change the MTU Size to 1365 and click Save Settings...
Click on "Administration" tab and disable the option UPnP and click Save Settings...
Click on "Applications and Gaming" tab and then click on "Port Range Forwarding" subtab...
1) On the first line in Application box type in ABC, in the start box type in 53 and End box type in 3074, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box, click Save Settings once done...
2) Once you return to the set up page click on the Security tab and uncheck Block Anonymous Internet Requests and click on Save Settings...
3) Click on set-up and change the MTU Size to 1452 and click Save Settings...Click on the Status tab and take note of DNS1 and DNS2 Addresses...
4) Goto the XBox Network Settings and IP Address Settings and select manual IP Settings and assign the following on your Xbox
IP Address :- 192.168.1.20, Subnet Mask :- 255.255.255.0, Default Gateway :- 192.168.1.1...
5) Also assign the DNS Addresses on the Xbox
Use DNS1 and DNS2 Addresses you took note off of the router status tab as Primary DNS & Secondary DNS for the xbox...
6) Turn off your modem, router, and Xbox...Wait for a minute...
7) Plug the modem power first, wait for another minute and plug the router power cable, wait another minute and turn on the Xbox and test it...it will connect...
** Also try to lowe down the security such as WPA,WEP(64-bit)

BT INFINITY lag spike on xbox live with WIRED conn...

hey.
im looking for some advice/support with regards to my infinity service on xbox.
for the last 4 days, whilst playing online i experience constant disconnections, kicking from xbox live parties and ingame lag constantly.
now ive raised a fault with bt, and they claim all is fine on their end. now ive reset my router about 5 times.. the nat is open and i am on a wired connection. i even tried my home hub 3 to replace the 4 and same problem prevails
im at a loss as to what to do anymore, it is impossible to play on a connection, and paying for a service when it suddenly decides to turn this way has puzzled me completely.
i've tried to port forward etc, but that doesnt seem to work..
can anybody offer any advice as to what to do?
could it be a temporary problem, or what can i do to fix it.
if i get an engineer out, itll cost, but the fault isnt on my end.
i've problem solved everything to my knowledge so far, and no luck
any help welcome.
thanks.

at first i was told their was a fault, then i was told it was fixed, then there wasnt a fault?
i asked them about routing and they didnt understand my accent (geordie) so im on the chat now.
this needs to be sorted though, how am i supposed to get good on this new cod!

XBox Live lagging when connecting more than one la...

I have the BT Home Hub 2.0 B and when I am on XBox Live with one laptop connected to the hub I have no problems but as soon as more than one laptop is connected I have terrible lagging - please can anyone give me any suggestions. I have the UPnp set to ON and the XBox IP Address is set to always use this IP address on the hub.

Hi Stevemc5267,
It sounds to me like you are putting too much demand on your connection. With three devices attached they are all fighting for bandwidth therefore the speed left over for your Xbox live falls causing lag.
I would guess you are on the up to 8Mbps package. However if this is not the case post your hub stats from http://bthomehub.home and run a test via www.speedtester.bt.com and let us see the results.
Thx
Craig
BTCare Community Mod
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Xbox live lagging?

Can anyone help me here?
When i am playing games on facebook through a wireless connection, xbox live lags when on call of duty black op's we get the red bar signal but when i come of the facebook games the bar goes back to green. Xbox live is wireless aswell.
Ive tried to explain this to bt but they didnt have a clue what i talking about and arent very helpful at all?
So im wondering if anyone can help me solve the problem i have got here please?

It does support Windows 7 but I am getting the same 'Error Occured' message as you. Keep trying and it should work eventually
Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution.

BT HH3 XBOX LIVE & BLACK OPS 2 ISSUES

I have seen multiple posts regarding the HH3 and XBOX LIVE however nothing seems to ever resolve the issue.
I have the HH3 with a Netgear 32 Network Switch, i am getting 78 MEG Download With 25 MEG Upload Ping Is At Around 20
My XBOX Is hardwired as are all of my devices my HH3 is set with my XBOX running on a static IP as is DMZ all other port configurations have been removed to avoided any corruption.
I have been having issue with disconnections on Black Ops 2 and serious lag issues, for months.
I have talked to BT several times and even paid for the High Tech Service! I Knew More About Ports And Forwarding Than They Did What A Waste Of Money.
My question to you all is is this an isolated issue or are the majority of you having the same problems as nobody is able to offer any more help!
One more question is i have been asked to bridge my BT Openreach Modem is this worth doing or is it pointless?
Secondly is it worth getting a different router if so what one is the best!
Thanks For Taking The Time T Read My Post

Hi and welcome Woodygamingguys,
For your info I am playing on both XBox and PS3 and I have no issues with disconnections (so far).
I however noticed that the HH3 does not like to have ports manually opened and or does not follow the rules you add.
In the past I did the same as you DMZ on PS3 and static IP on the XBOX and add the XBOX Live rule to that IP.
I ended up pulling my hairs as the HH3 works fine for a few days and all of the suddent does not open the ports anymore.
So my advise to you would as follows:
1. Remove all port forward rules you have set and or manually added.
2. Remove the DMZ (it does not work correctly when the HH3 does not open the ports anyway).
3. Put the XBOX onto a fixed IP address within the DHCP range.
4. Power off all your devices off.
5. Power the HH3 for 3 minutes.
6. Turn HH3 back on.
By default wihtout any port forward rules you should have Open NAT on both XBOX and PS3 (if you have one) without the need to do anything at all.
Since I put both consoles with static IP within the DHCP range and rebooted it I have since had not issues with disconnections and or any issue with NAT Moderate.
As for the lag on Black Ops II, most of the time it is fine. However depending on the host (no dedicated servers on Black Ops II) you are now dependant on how good the host connection is. If it lags just quit the seession and search another one.
Hope the above is of assistance to you.

Macbook & Xbox Live

I've had my laptop set up to a Wireless G Adapter. I have broadband connection.
Well ever since I hooked up Xbox Live to the router when I get on my laptop
it runs slow and when the xbox live is being played it also freezes. I need sugestions
on what typr of router to buy or do I need two?? Please help w' any suggestions!

I was on here looking for something about my g/f's Macbook issues and found this thread and I think I can help.
Depending on the router, you can easily fix this--if your router supports QoS (Quality of Service), you can set your XBox/Xbox 360 as the priority machine.
I have a Linksys WRT54G and it supports QoS--if my g/f is on the 'net downloading or YouTubeing, I'll get lag on the DSL line (3Mbps/768Kbps). However, enabling QoS fixed this by giving the Xbox priority over all other connections and it fixed the issue. I have the Xbox 360 mapped by the Mac address (in case I change Ethernet ports) in the Linksys setup, give it Highest priority. Another way of doing it is by LAN port, and setting that port to be the priority and all others low priority. She hasn't complained about slowness, but it just gives the router incentive to prioritize the XBL connection over all others.
Hope that helps. 2Wire may support it, may not, but my Linksys router was only $50 and it may be worth it to you if that fixes your problem.

Xbox live disconnected.

so there bull**bleep** high speed internet keeps laggin me out of xbox live. I connect to a game, its not choppy for a bit then boom. lagged out google take 2 mintues to load even hardlined. I cant finish one multi player game of black ops before being randomly disconnected. Im awaiting verizons BULL**bleep** respone but pretty sure im gunna get a half **bleep** sorry and no real answer. im usein theyre crappy dsl modem and my linksys router which ive disconnect and uses striaght modem and no difference. im afraid im gunna have to go back to comCRAP for high speed even worse customer service.

That's not a whole lot of info... What speed are you supposed to be getting? What do speed tests say?
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Setting up xbox live with an airport extreme

I need help getting our xbox live running - NAT reads strict - Microsoft gave 3 gaming ports - I know I need to put them in the Port Mapping of the extreme but don't know what "service" to call it and which lines to fill in ie. public or private to make the xbox work. I was given UDP88, UDP3074, TCP3074 by Microsoft. HELP please......

Some light reading:
Xbox incompatible with 802.11n Airport Extreme
http://www.tuaw.com/2007/02/07/xbox-incompatible-with-airport-extreme/
http://discussions.apple.com/thread.jspa?messageID=4020660&#4020660
"Yeah, the XBOX 360 won't recognize any network with security, but it will for my old wireless router. This is a significant problem for me."
"The wired connection definitely works though. So purchase away if your 360 is close enough for a wired connection until a fix comes our way. "
"Yes, the new Airport Extreme 802.11n currently only works with the Xbox 360 with security disabled and MAC addressing OR via a wired connection."

Instagram, Facebook, Twitter photos not loading, Getting Kicked off xbox live, random drop outs.

Hi everyone, Here's an issue for you to solve. Im sure it can't be fixed, and I know multiple people that have this issue, and it is unnacceptable. Before I start, here is the router I am using: Telstra Gateway Max. Ok so heres the problem. I have an android phone, well two on my network and they both have the same issue. The iPhones and iPads seem to be OK. i don't have these issues on the computer either (Macbook Pro and Dell Inspiron). When I go onto instagram for example, all of the text loads just fine, but the images just sit on 0% and stay like that until it says unable to download. Facebook is usually ok, but sometimes has the same issue, and Twitter, same as instagram. This also happens on the Google Play Store when trying to download apps, and other random things. I have tried on the 2g and 5g networks and both same issue, but strangely enough, as soon as I connect to 3G/4G network, everything loads great. Why should I have to use my data when at home? Whats the point of paying $200+ a month for a service that doesn't even work! Also, with Xbox Live, this happens on the 360 and Xbox One. I have Two 360's on the network, one being wired (ethernet), the other on wifi. The xbox one is also connected to the same switch as the wired 360. Don't give me any of that garbage about buying a new switch, because this one works perfectly fine.
I have a moderate NAT type on some games, and sometimes I just get randomly disconnected. I have monitored the lights on the router, and they stay normal, some flashing, some solid. Basically, everything is normal. The other xbox's drop off at random times. The annoying thing is, when I connect to the Telstra Air network (off my router) everything loads fine on my phone, and I don't want to be forced to use that terrible 3mbit connection. Oh and while I'm at it, the telstra air app says I don't have a valid account, even though when I manually connect to telstra air through wifi settings on my laptop or phone, it works fine. Back to the xbox, I have forwarded all the ports needed (SHOULDN'T HAVE TO DO THAT), I have changed my firewall to low... Basically, Telstra, get your **bleep** together, and help me with my issues, or give me some pointers.

So someone else with Android devices on an entirely different network seems to have the same issues. This doesn't rule out the Android devices at all, in fact it suggests maybe there is more to it
The only way to make sure it's not the other switch introducing problems is to take it out of the equation. That means running direct connections to the modem. I realise it might be a pain in the rear end though. I user ethernet over power for one of xboxs.

Home Hub 3 (type A) compatibility with Xbox Live a...

Just got a new Bt Broadband activated a couple of days ago.
All set up nice, getitng a 8mb download speed which is good for our area.
2 laptops, 1 PC, and a wireless printer all set up using wifi. All good.
Even managed to get Xbox Live connected via wifi.
BUT - when updating any software or games on the XBOX, what used to take seconds is now taking hours!
I even tried my old Dlink router on the new BT Broadband, and it all works fine, but as soon as my Home Hub 3 (type A) is connected, the software updates to the xbox take an age.
All other connections seem fine.
Is it true that Home Hub 3 type 'B' is the best one for using with Xbox Live?
If anyone's had this exact same issue, and managed to solve it - please tell me how.
Thanks
Impster
Solved!
Go to Solution.

Seems to be the same.
The only thing worse (so far) is the BT customer services team. I spent over 3 hours on the phone with various people from BT yesterday. Only when I threatened to cancel the contract did anyone take me seriously.
I really wish I'd stayed with my previous broadband provider.
What I'd like to know is how to resolve this issue - preferably from someone who's had similar experience to mine. I'm not going to go through a troubleshooting process yet again. My HomeHub 3A is simply not compatible with connecting wirelessly with any significant speed to my xbox, nor to my android mobile phone.
I have run every possible check on our line and home network.
The only variable that causes this problem to re-emerge is the Home Hub 3 (type A) which I was sent 2 days ago.

Having Trouble Connecting To Xbox Live using my router and wireless adapter.

Okay, so this is kinda long but I'll try and speed through. Recently I moved from my old place to a newer place (larger) and before, my old spot worked perfectly, no troubles. Now, eversince i got my internet cable service re-hooked up I've had problems. My internet is fine, that's not the problem. It's my xbox live for my 360. My cable guy pretty much set up my living room with the main router and not my studio office which I keep my 360 in. Instead he told me it would be much easier to just go out and buy a wireless adapter for my PC to recieve the signal from my living room off the main family computer. Well, went out and bought a $80.00 wireless adapter top of the line and it works perfectly, I get the internet really fast. Problem is, my 360 will not connect now. It always says DNS failed. Well here's the problem. I have a Linksys router in my studio office that sits on top of my PC that i have connected to the ethernet of my PC, then in the 2nd or 1st port i have my 360ethernet wire connected to my xbox360. Still it says DNS failed. Shouldn't my router be getting the signal from my Wireless adapter that it's receiving from the living room? It's connected through the same computer yet it doesnt connect. It finds my I address, and it finds the network adapter yet it always fails my DNS. I've tried evern switching the xbox360 ethernet to the main ethernet port on my pc and that just makes me fail the IP address test. I need help guys. My wireless adapter for the pc is a Belkin but my router is a linksys and not sure if the 360 just doesnt recognize it or not. Is there settings I'm missing or something? Please help!!!
The Burninator...

On your 360 if u getting an error msg DNS failed,you can login to your router setup page and go to status tab, not the Static DNS1 and DNS2 numbers and u can give a static dns to your 360. its will resolve ur issue.

XBOX live and Verizon FIOS clearing things up a bit here

Interested? Call now to add an Xbox to your current service. Or, if you’re a new customer, you can sign up online here and take advantage of a special offer that includes triple-play service with FiOS TV, FiOS 35/35 Mbps Internet service and Verizon voice service, starting at $89.99 a month. The offer also includes a 12-month Xbox LIVE Gold Membership and the “Xbox Halo: Combat Evolved Anniversary” game. Order now – the special offer is only available through Jan. 21.
The FiOS TV app will become available for download next month. We’ll be launching the service with 26 channels and we plan to add more.
ok they aren't adding your xbox to your current service....New customer's are going to be able to take advantage of that new promo "a special offer that includes triple-play service with FiOS TV, FiOS 35/35 Mbps Internet service and Verizon voice service, starting at $89.99 a month.The offer also includes a 12-month Xbox LIVE Gold Membership and the “Xbox Halo: Combat Evolved Anniversary” game. Order now – the special offer is only available through Jan. 21"
I believe this is online ordering only try to order it online instead of calling in as that is where I personally have been advised
FiOS TV customers will have access to an app on their Xbox consoles, which will become available for download next month. Once customers download the Verizon FiOS TV app on their console, they can begin watching live streaming FiOS TV channels - without the need to pay for another set-top box. Customers must subscribe to both FiOS TV and Internet services.
Initially, 26 FiOS TV channels will be available, depending on the customer's TV package
Customers who order FiOS TV and Internet service will receive the "Halo: Combat Evolved Anniversary" game and Xbox LIVE Gold Membership token within 30 days
I hope that breaks it down a little bit for everyone

I am trying gettin additional information regarding how the app is going to work and how it applies to your TV service as to what channels you will have..I'm sure that information will be available a few days before the app is released.
Ultimate Bundles will have 35/35 and 26 channels on the App
Extreme HD .......
Prime HD ...........

Instablity on Xbox live

I have been on BT homehub for the last12 months witha 1.2mb connection,recently i havehad major issues with online gaming.I can connect to live fine and i have never had any NAT problems.I can play games for 2-3 hours fine then all of a sudden i experience MAJOR lag issues.
I have to reset the hub at least 2-3 times and turn on and off xbox live application sharing till i get a stable connection for playing games?
My question is can i set up the router settings in anyway to stop me constantly reseting? has anyone else experienced this?
At the moment i play Bc2 and Black ops,but i never really had this issue with MW2.
At all times my laptop/pc connections are fine and stable and rarely cause me any issues,and for gaming my upload/download is capped on each other device toensure i have the nessecary bandwidth available.
any help welcomed

Connection information
Line state
Connected
Connection time
0 days, 2:10:53
Downstream
1,376 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
5.1 dB / 16.0 dB
Line attenuation (Down/Up)
47.0 dB / 21.5 dB
Output power (Down/Up)
16.3 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
232101 / 0
CRC Errors (Down/Up)
204 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
71
Hide Details

Excessive Lag on Xbox Live, other Services ok. Fa...

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