Exchange 2013 Delivery Reports not working correctly

Hello,
I'm trying to use the "delivery reports" tool in ECP and it is not acting normally. Here's the situation:
When I try to search a mailbox ([email protected]) for mails that were sent to [email protected] (a distribution group) I only see results that were sent from [email protected] to [email protected] Not all the messages in [email protected]'s mailbox that were sent to [email protected]
So in summary, instead of showing all messages in that mailbox, it shows me all messages on [email protected]'s mailbox that were sent by [email protected] to [email protected]
I have used Exchange Online, which should be almost the same as Exchange 2013 but this was not the behavior before. Can this be a wrong setting somewhere? Can it be related to anti-spam (GFI) software on the serer? Any ideas?

Hi,
How did you use delivery reports tool to track messages ? Is it like below?
*Mailbox to Search: [email protected]
Search for messages sent to: [email protected]
In general, it will show all the messages in [email protected] which were sent to
[email protected], however, if the mailbox has applied any retention policys to delete emails or move the emails to local pst, it may cause your issue.
More information about "Delivery Reports" for your reference:
Track Messages with Delivery Reports
Thanks.
Niko Cheng
TechNet Community Support

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***Click on “Kudos” STAR to say thanks!***

Exchange 2013 Delivery Reports not working correctly

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