Exchange Account Profile Limits

Is there a limit to the number of profiles that can connect to 1 account? I have about 16 users connecting to a customer-service account. Have connection issues all day. Seems that one person has to sign out for a new connection to be established. Wondering
if there is a limit? Any advice or guidance will be very helpful.

may something helpful...?
http://www.slipstick.com/exchange/maximum-number-exchange-accounts-outlook-profile/
http://blogs.technet.com/b/outlooking/archive/2012/12/24/clarification-on-outlook-2010-and-additional-exchange-account-supportability.aspx
Best,
Howtodo

Similar Messages

Delete exchange account profile

I just left a job for which I installed an Exchange email profile on my iPhone 5. I already turned off all the email, contacts, calendars and reminders under General settings, but I am having trouble deleting the account completely. There is no 'delete account' button at the bottom like there is for my gmail account. Instead it says the settings are installed by a profile. There is not option to delete the profile name it mentions. Anyone know how to delete an Exchange profile?

https://discussions.apple.com/thread/6086752?tstart=0

Outlook 2007,Remove exchange account settings move to standalone mode

I have a Outlook 2007 client PC, somehow it attached to a exchange server on my LAN.
I want to remove exchange account settings in Outlook 2007 and move back to standalone mode
I removed the account in the account list, disabled any exhange addons, what else do I need to do?

Hi,
Please go through the steps to remove Exchange account profile.
1. Close Outlook.
2. Navigate to "Start-"Control Panel".
3. Find "Mail",click on it.
4. Click "Show Profiles".
5. Select the Exchange account profile and then click "Remove".
Note: If Exchange account is the default one,then profile name should be "Outlook".
After that,you can add new profile with non-exchange account.
Hope it helps.
Xiu

Exchange Account Settings

Hi, can anyone help with getting my mail setup. I am setting up to an exchange server. I have entered all details correctly, including email, username password - i have left the domain field blank. When I click next, the msg I get is "unable to verify certificate... While automatically discovering account settings, the certificate from "mydomain.com.au" could not be verified.
Thanks in advance
MD68

Hi,
Please go through the steps to remove Exchange account profile.
1. Close Outlook.
2. Navigate to "Start-"Control Panel".
3. Find "Mail",click on it.
4. Click "Show Profiles".
5. Select the Exchange account profile and then click "Remove".
Note: If Exchange account is the default one,then profile name should be "Outlook".
After that,you can add new profile with non-exchange account.
Hope it helps.
Xiu

Is there a way of syncing local contacts only when outlook has an exchange account in the profile

I have Outlook 2010 set up with both a Pop3 account and a Microsoft Exchange account in the same profile. I have local contacts and Calendar entries in Outlook. The pop account is set up as the default account. When I sync Calendars and Contacts, then the exchange entries get transferred to the iPhone, even though the iPhone has the exchange account set up on it (and therefore I get the contacts and appointments over the air) but does not sync the local contacts and appointments.
If I split the accounts into two profiles and set the profile with the pop account as the default profile then I get the local contacts, but having to swap between profiles is a pain.
Can anybody help?

You don't need to access your e-mail account, just get into your Apple account and change the e-mail address. If you can't access your Apple account, then you have a bigger issue to contend with.

Profile with 2 Exchange accounts - Message received and recalled in one account is notified as recalled even from other account

When 2 exchange accounts are active on the same profile (e.g. Company A and Company B), and a message is received to one of the two account (e.g. internal mail in Company A), notification of recall is sent even from the second profile (Company B).
Therefore message sender from Company A is notified that message was sent even to an account of Company B, that can be a compliance issue regarding Client Data Protection when messages cannot be sent outside Company A.
This behaviour is not correct and should be solved, could you please check and solve the program bug?
Microsoft Office Professional Plus 2010 - Microsoft Outlook 14.0.7106.5003 (32-bit)

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Signing, encrypting in Outlook 2010 with two Exchange accounts in profile

Hi all!
I have two Exchange accounts aimed at two different servers in my profile. In Outlook 2011 for Mac this works as advertised, but in Outlook 2010 for Windows Outlook is never able to distinguish between the two certificates and e-mail addresses. It will always
use the last added certificate, regardless of auto select, default select or manual select.
I have two different named security settings in trust center, each with the correct certificate for the e-mail address. I have seen people do this with Outlook 2013 but I have failed with 2010.
In another thread here it is stated that the signing setting (and encryption setting) is profile specific. That is fine by me as I want to sign from both accounts, but from what I understand, if you have two named security settings Outlook should choose the
right one based on the e-mail address. That does not work...
Any ideas?
All the best,
Per

Hi,
If we have multiple accounts in a profile then it has to be manual process to add the certificate when sending emails. There is no automated way.
You can turn off e-mail address matching for certificates by editing your registry, try if this can help in this issue:
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
Click Start, click Run, type regedit in the
Open box, and then click OK.
Locate the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\14.0\Outlook\Security
If a Security registry key does not exist, create a new key. To do this, follow these steps:
Click the following registry key:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\14.0\Outlook
On the Edit menu, point to
New, and then click Key.
Type Security, and then press ENTER.
Right-click the Security key, click New, and then click
DWORD Value.
Type SupressNameChecks, and then press ENTER.
On the Edit menu, click Modify.
Type 1, and then click OK.
On the Registry menu, click Exit.
The details can be found in this kb below:
http://support.microsoft.com/kb/276597/en-us
Once again, please make sure to back up the registry in case serious problem occurs.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2010 - Multiple Exchange Accounts - Won't send from second account

I've setup multiple exchange accounts in Outlook 2010. I receive fine for both accounts, but cannot send from second account. Sent email goes to the Outbox and stays there.
I've tried going back to a second profile, and it works fine. Mail in Outbox from efforts above stay in Outbox. If I pull them up, I can resend with no issue.
I need to be able to send with multiple accounts in same profile to do other projects I'm currently working on. Any ideas???
Thanks,
Mike

I've setup multiple exchange accounts in Outlook 2010. I receive fine for both accounts, but cannot send from second account. Sent email goes to the Outbox and stays there.
I've tried going back to a second profile, and it works fine. Mail in Outbox from efforts above stay in Outbox. If I pull them up, I can resend with no issue.
I need to be able to send with multiple accounts in same profile to do other projects I'm currently working on. Any ideas???
Thanks,
Mike
I was able to fix this with Outlook 2010 Service Pack 1.
Another area that I had to change was the inbox for that other account I created a rule to put in the primary inbox folder (email 2).
After that the email was only checking one to send and recieve based on the highlighted account, so to resolved that I went to Send/Reveive Groups > Define Groups > Edit Account Properties and made sure they refresh every 1 minute(s).
solutions are not always answers

Issues with Exchange Account and Q10

Well, I hate to be writing this, but I'm hoping that there might be someone out there that can help get past some first day issues I am experiencing.
The background: I have a long history with legacy BlackBerry devices, and almost as much history with iOS devices. My most recent phone was an iPhone 4S, and I make extensive use of iCloud to keep my iMacs, iPhone, and iPad connected in real-time. The setup worked. It wasn't perfect, but it worked. However, because I used to have a BlackBerry device (most recent the 9930) and because I don't use the iPhone for more than e-mail, iMessage, and phone calls (generally speaking), I decided to give the newest BlackBerry device a shot. So I bought a Q10.
At this point I feel compelled to say that the hardware is everything I had hoped it to be. It's solid, has a good weight, and appears to be made very well. I have no complaints with the hardware, including the keyboard (a big selling factor for me), so I won't really get into the hardware as the issues I am experiencing all have to do with the OS. Let me also say that I am very familiar with the iCloud integration issues (missing Contact photos and disabled Calendar sync), so I'm not voicing a complaint over those issues in this thread.
I have connected my Exchange account. I used to have everything in Exchange before I moved my entire computing world over to Apple, and now I keep Exchange around for e-mail. Therefore, I have no contacts, no tasks, no notes, very limited calendar entries, and a massive amount of e-mail on the Exchange server. However, to test everything out, I have added a single contact record so I can see it show up on the phone and be able to test two-way sync between the Q10 and Exchange. And here is where the first issues crop up. It looks like Exchange connects and then disconnects at random. For example, if I open my Contacts on the phone, I see the one contact (called John Doe). Then, as the phone is sitting there with the screen on, the contact will disappear and I will see a "Start adding contact to your contact list" notice on the screen. Then, after a short period of time, the single contact will return. It is important to note that the entire time this is happening, the All Contacts option is selected in the list so that all available contacts are shown. Additionally, I have SIM card contacts turned off, but if I alter the selection in the view list (All Contacts, Favorites, etc.), the SIM contacts will re-appear when I return to the All Contacts view. At the same time, even though I have turned off SIM Contacts in the settings, the setting has reverted to show SIM Contacts. If I turn off the setting again, SIM Contacts still show up. Possibly related: I can't delete contacts on the SIM card, no matter how many times I try, and it now it seems that I can't get SIM Contacts to go away in the Contacts app.
Likewise, Exchange seems to connect and disconnect from Calendar. I go to the calendar and move day by day to June 15th. I see an entry that I know is from Exchange (I have no other connected calendars at this time), and it is in blue. I change the calendar color to green and the entry changes color, as expected. However, if I jump back to today and then scroll day by day to get to June 15th again, the calendar entry is missing. After a few seconds, the entry re-appears, but it is, once again, in blue. The setting has reverted itself, and it seems like Exchange is completely disconnecting and automatically reconnecting to the phone like I am setting it up again for the first time. Very odd. As I'm typing this, I just saw something odd. I swiped to wake up the phone, and the active frames screen was the visible screen. The calendar app is still running (since I left it running, minimized, when the phone went to sleep) and the date shown in the active card was Jan 1, not Jun 8. Why? The date (and time) on the phone is correct and is set automatically by the cellular system.
Nevertheless, looking at BlackBerry Hub, I see only two e-mails in my Inbox from Exchange, even though I have roughly a dozen in my Inbox. The rest are filed in sub-folders. And bam! Just like that... I get the "Add Accounts" screen while looking at the Hub. In other words, as I was typing this, I first saw two Exchange e-mails and then, out of nowhere, the e-mails disappear and I see the "Add Accounts" screen as if no account has been connected.
So... first question: Is anyone else experiencing this issue? This is very strange, and very frustrating. Second: could this be related to the large amount of e-mails I have stored on Exchange, some of which have large attachments? I selected "Forever" as the sync history length. I have my concerns, however, if this is related to loading historical e-mails onto the phone (in other words, the first sync with Exchange) because there is no reason that I can understand that the phone would blank out as if no account was connected at all. I can understand lag and stuttering while the history is syncing, but not a complete disconnect and reconnect. Considering all of the issues with the one and only contact record disappearing, the calendar entry for Jun 15th disappearing and then reappearing with the wrong calendar color, and e-mail in my Inbox incomplete (two of a dozen e-mails) and ultimately disappearing, I feel like this OS just has some real, significant issues.
Full disclosure: I do want iCloud to work and am a fan of Apple products, but the lack of full iCloud sync support is not a big enough issue for me to want to send back this phone and/or see it fail so miserably. I will happily move my info from iCloud into Exchange, Google, and/or set up a new Exchange account for personal use (Office 365) because I am not wedded to iCloud per se. But, I won't go through that trouble if I can't even get my first account to work properly. It should also be noted that I do have a basic Google account (non-paid) and I had previously attempted to connect to it. However, I was experiencing the exact same issues with contacts disappearing, e-mail disappearing, etc. So I deleted that account. Truth be told, I deleted the Exchange account as well, and then re-connected to Exchange only to test one account at a time. Unfortunately, even with Exchange only, I am seeing very strange and frustrating behavior as described above.
Help... please. I want this to work but the frustration I am feeling is growing worse by the hour.
Model: SQN100-2
OS Release: 10.1.0.2011
OS Version: 10.1.0.2038
Build ID: 525050
Ian

To follow-up with this issue:
I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
Ian

Office Small Business Premium 365 - Setting up multiple Exchange accounts

Can we set up multiple Exchange accounts on a single Outlook profile using Outlook 2013 (365 Full App)? We have an email subscription to O365, and we have another email account that's hosted with GoDaddy that's an Exchange account. I think it's
possible, but I'm being advised that it isn't reliable (or that it can't work). I found this TechNet article that seems like it
should work: http://technet.microsoft.com/en-us/library/ee815819(v=office.15).aspx However, I don't have OCT with O365 Small Business Premium, so I don't know how else to do this...
Any suggestions/advise? Thank you!

Seems like it is possible. I was able to add two exchange accounts (office 365 services) into Outlook 2013. I guess this is possible through Email Accounts (add New...). Thanks, Microsoft!

"The Connection to Microsoft Exchange is unavailable" when adding second Exchange account to Outlook 2013

I have a problem that I've found to be typical, just haven't found anything that describes my exact problem.
I'm having trouble adding a second Exchange 2010 server account to Outlook 2013 in one of the computers of the domain. Outlook 2013 will complain with "The Connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete
this action".
I've Googled and found many threads with the same error... however most of those seem to be either a problem with the server, or the Global Catalog in Active Directory, or the "connection method" (I've tried all found solutions to no avail).
This is not the case, since the first account is added with absolutely no problem. It can send and receive and I can delete the outlook profile and recreate it and it'll give no problems. I have this problem only when adding a second account.
This is a fresh Windows 8.1 install with an up-to-date Outlook 2013. I have other computers in the same domain and network, with the same setup (Win 8.1 + Outlook 2013) configured with two exchange accounts with no problem.
There are no connectivity problems, I can access that same account through OWA and in other computers on the network... the Global Catalog seems to be fine (shows two active DCs, which is correct).
I've tried deleting and recreating the outlook profiles, repairing the outlook installation, even deleting all outlook files in AppData and letting it recreate them, with no success.
Any hints of what could be going on?
Before I speak, I have something important to say.

Hi Javier,
Thank you for the update.
I have tested on my lab and get following result.
Lab: Exchange 2010, CAS Array (CAS01+CAS02), MBX01, DC
Type Server Field
Check name result
Changed Server Field
CAS01.domain.com
Yes
CASArray.domain.com
CASArray.domain.com
Yes
CASArray.domain.com
DC.domain.com
Yes
CASArray.domain.com
MBX01.domain.com
No
"The Connection to Microsoft Exchange is unavailable"
Based on my knowledge, the reason why inputing DC FQDN in the Server Field fixes this issue is that Outlook performs AD Lookup and finds the account configuration from AD, then back the CAS Array FQDN in the Server Field instead of DC FQDN.
Exchange 2010 is different from Exchange 2013, if you are using Exchange 2013, we need to input MailboxServerGUID.domain.com into Server Field.
If there is anything I’ve misunderstood, please don’t hesitate to let me know.
Thanks,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Cannot connect to an Exchange account in Outlook 2013 using "Microsoft Exchange Server or Compatible Service"

Dear All,
I cannot connect to my Exchange account in Outlook 2013 using "Microsoft Exchange Server or Compatible Service".
First I would like to present my network environment, I have 4 physical servers;
The first one is holding the Domain Controller 1, IP@: 192.168.1.10
The second server is holding the additional Domain Controller which it is DC2, IP@: 192.168.1.11
The third server is holding the Exchange 2013 Mailbox, IP@: 192.168.1.15
And the last server is holding the Exchange 2013 CAS-HT, IP@: 192.168.1.16
I am doing the steps below:
1-Creating a new profile in outlook and start configuring the exchange account by entering the IP address of the Exchange-CAS Server, 192.168.1.16
2-entering the account name: [email protected]
3-Go to "More Settings" > "Connection" > "Connect to Microsoft Exchange using HTTP" > and entering the "Exchange Proxy Settings"
4-type the exchange CAS Server URL, https://192.168.1.16
5-Check the "Connect using SSL Only"
6-Authentication Settings: "NTLM Authentication", and pressing Apply
7-When I press the "Check Name" button, a message occurred> "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action".
8-I go back to the "Exchange Proxy Settings" and I Uncheck the "Connect using SSL Only" and pressing Apply
9-i press the "Check Name" Button, a small window occurred to enter a Username and Password, so I enter the Administrator username and the administrator password and pressing "OK", but nothing is changed, I tried to enter my
username and password in the small window and I still got the same result.
I cannot verify the account name and I cannot complete the process.
I appreciate you kind assistance.

Hi,
To narrow down the cause, I’d like to recommend the following troubleshooting:
1. Try to login the test account through OWA.
2. Check the Autodiscover settings: get-clientaccessserver |fl autodiscoverserviceinternaluri
3. Check the result of directly accessing the following URL:
https://autodiscover.domain.com/autodiscover/autodiscover.xml
Thanks,
Angela
Angela Shi
TechNet Community Support

Can't get 2 exchange accounts, even when push is off?

Is there no way to have 2 exchange accounts set up at the same time, even when push is off and I just check them manually?
Why can't the phone simply check whichever account I choose when I open the mail app instead of limiting it to one account when there's no push involved?

You can check email on two Exchange accounts, but you can't use ActiveSync functionality for two Exchange accounts. (There is a limit of one ActiveSync account on the device, and this is true of Windows Mobile as well.)
At least one of the two Exchange accounts needs to be set up for IMAP or POP to do what you want and you can only check email on that IMAP or POP account (no calendar or contact sync).

Cannot manage Distribution group membership when two exchange accounts are configured in outlook.

Hi,
I am using outlook 2013 and my exchange server is 2013 too.
I have a distribution group named "[email protected]" and my user "[email protected]" is moderator of this DL and i was able to add/remove members from this.
Now, I own one more exchange account as "[email protected]" and i configured the same in outlook 2013 as an exchange account and what i see is i am unable to edit the DL "[email protected]"
My default account in outlook is "[email protected]" still i cant edit the DL. As i delete the account "[email protected]" from outlook or configures it ([email protected]) as an IMAP i am able to moderate "[email protected]".
Any Clue ???
Error message :- "Changes to the distribution list membership cannot be saved. You do not have sufficient permission to perform this operation on this object."
My Exchange server 2013 and outlook both are having latest updates installed. Thanks.

I have configured second account as Exchange only in the same Outlook profile. I don't want to switch my profiles to operate the either the accounts.
Both the accounts are different and don't have any relevancy to each other. "[email protected]" and "[email protected]"
What i suppose is, "[email protected]" is having permissions on the DL "[email protected]"
but "[email protected]" dosent have it. So when i edit "[email protected]" outlook is
using "[email protected]" to edit it and not "[email protected]"

Unable to configure multiple Exchange accounts in Outlook 2013

This is a complicated issue so I will try to describe it the best I can.
I have a client with two SBS servers for two different organizations in two different locations. Each server handles completely different domains. Let's call them A and B.
The issue is this...using Outlook 2010 or 2013 on clients at location B, I can configure Outlook for the users mailbox on server B just fine. Some of the users at location B also have mailboxes on server A. When I add a 2nd Exchange account for
the users mailbox on server A, things get weird.
Sometimes, when I start Outlook after adding the 2nd Exchange account, Outlook will show only one mailbox, but it is incorrect. The top level will show it is a mailbox on server B, but it contains email from server A. When this happens, email
actually transfers from one mailbox to the other. I have to close Outlook quickly before things get out of hand. About a year ago, I determined that if the user has the same username and password for their mailbox on server A and server B, this would
cause the problem. So I changed the users' username on server B and it seemed to work with Outlook 2010.
Now, a year later, we have a new user with Outlook 2013 with a mailbox on server A and server B, who works in location B. I setup Outlook 2013 with mailbox B and it's fine. I add a 2nd Exchange account for mailbox A to their Outlook Profile,
and when I launch Outlook, it shows both. BUT, the mailbox A has nothing in it, and the status shows "This folder has not yet updated. CONNECTED". Mailbox B shows "All folders up to date. Connected to Microsoft Exchange".
Also, existing email from mailbox A starts showing up in mailbox B. If I go into mail account settings, I get the "Outlook is using temporary mailbox" dialog, meaning something has moved. If I look at the two accounts, both look
to be using the same OST file, even though under data files, there are two OST files, one for each mailbox account. If I delete the 2nd Exchange account (A), Outlook works again for the single mailbox on server B.
I've tried configuring the accounts without cached mode, but that doesn't work either. Mailbox B had a delegate account (Full access permissions) to another account on server B, but I have tried removing that also, but no change.
I cannot figure out why I cannot have two Exchange accounts, one from each server (A and B) in Outlook 2013/2010 at the same time.
HELP!
Thank for any ideas. I hope I haven't made this too confusing. One last thing...when I add the 2nd Exchange mailbox, I authenticate with the username on server A with domain\username and their password. The authentication seems to be accepted
fine and without error. I have also tried configuring the 2nd account using "automatic" instead of configuring manually. Same problem.

OK, I have done some more testing as you suggested. I created yet another new profile with just mailbox A. When I start Outlook, I see the users mailbox, plus a mailbox that the user has been given Full Permissions to (a delegate?). There
is one more mailbox that this user has full permissions to, but it did not auto-add itself, so I added the mailbox through the account properties. Now, all three mailboxes at location A are in Outlook (users mailbox and 2 delegate mailboxes). In
Outlook, on the left, has at the top the users main mailbox, and then below it are two other "branches" for the delegate mailboxes. I did NOT use cached exchange mode, btw.
I quit Outlook and edited the profile, adding another exchange account for the users mailbox at location B. I did a "check-name" and authenticated OK.
I launched Outlook, and the same (wrong) thing happens. On the left pane of Outlook, at the top, it shows it is the users mailbox at location B (the main branch says Mailbox name -- location B), but all the folders and content are from mailbox at location
A. Outlook has mixed it up, and it is at this point that email starts moving between mailboxes, so I quit Outlook quickly. It did show the two delegate mailboxes from location A, but there were just three "branches", and nowhere is there
the real mailbox B.
Can it have anything to do with the fact that these accounts have delegates (or are given full manage permissions to other mailboxes on the server)??
UPDATE: I just determined something. When looking at the Outlook email accounts dialog, for each account it shows the default delivery location. For the first account (location A), it shows:
"Selected account delivers new messages to the following location: usersemail@locationA\Inbox".
When I add the users mailbox for location B, it shows:
"Selected account delivers new messages to the following location: usersemail@locationB\Inbox".
However, when I start Outlook, and see that things are wrong and quit, I go back into the accounts dialog, and BOTH accounts are set to deliver to the SAME location:
"Selected account delivers new messages to the following location: usersemail@locationA\Inbox".
So now, the 2nd exchange account has changed it's location to deliver to mailbox A instead of B.
Crazy stuff.

Exchange Account Profile Limits

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