Experiencing Excessive Dropped Calls - Voicemail Delays - iPhone Freezing

I've been having problems with excessive dropped calls (on speaker, headset, handset).
Any conversations today (Sat 6/15) longer than a few (2-5) minutes have been dropped!!!!
I have had two (2) very important calls today that I have had to attempt between 9-16 times due to this...
Also... I received a missed call at exactly 6:32pm but did not get the message until 7:02pm...
WHAT IS GOING ON????

Have you done a reset (hold sleep/wake button and home button until the Apple logo appears)? Or a restore?
If neither of these ideas correct the problem, you will need to make an appointment at the Genius Bar - http://apple.com/retail

Similar Messages

  • TS3406 Has anyone else experienced frequent dropped calls since the latest IOS upgrade?

    I have experienced dropped calls since I upgraded my IOS a few weeks ago. Anyone else having the same problem?  AT&T blames Apple, Apple blames AT&T, I'm stuck in the middle.
    HELP?!?!?!?

    I'm with ATT and no.
    I had a dropped call not long ago and it wasn't due to my iPhone or ATT. A friend with Sprint tried to call me while driving through a known low reception area with Sprint. Sprint dropped the call.

  • Excessive dropped calls with full signal!!!

    I have a 3GS and have updated to 3.1.2 I recall that one of the items addressed in this update was the dropped calls issue. Mine have been severely worse since the update. It is quite aggravating when the calls dropped are when I have full signal. I am not the only one I know with this particular issue. Is this being addressed?

    The phone on the iphone is not the best. I live in Dallas and when the phone is on 3g it really is unusable. Just for grins I started a call log for a day. In my very unscientific experiment I dropped (or couldn't hear the person and had to call back) 76.6% of my calls when I 3g for the day. In my opinion, Apple or no Apple, this is unacceptable for any cell phone. I tried calling ATT to see if I could get some credit and they said no. I have taken the phone to the apple store and they said it was the network not the phone. I have restored the phone, reset the phone, updated the phone, and still nothing seems to work.
    However, when the phone is in 2g it seems to work fine. Except the only problem with that is when you are searching the net, or checking email and someone calls you it won't ring. This a mild annoyance because at least when I do call or someone calls me I can talk to them and they can hear me.
    The iphone is the worst cell phone on the market and best pocket computer you can buy.
    You decide.

  • 4.3.2 iPhone upgrade and dropped calls.

    Since upgrading to the 4.3.2 OS three days ago, I've been experiencing numerous dropped calls on the order of one every minute.  Calls linger in limbo before connecting and then drop.  Antena signal reads 3 bars.  I'm missing calls too.  I live in the same area and have NEVER had a problem with dropped calls until this update and it is really causing problems.  Why?  Is the phone failing?  Is this an update problem?  Is this a network problem?  Is anyone else experiencing this?

    I am experiencing the same issue here in Germany, Network is T-Mobile.
    Since upgrade to 4.3.2 I have dropped calls regularly with my iPhone4!!
    This is getting more and more annoying.
    What happens is: I am starting a call or am receiving a call. The call stays up for 1-5 minutes. During that time (randomly differs from 30 seconds to 5 minutes) all of a sudden the person on the other side does not hear me anymore! I am still able to hear him/her! After around 5-10 seconds after that happening, the connection is lost/cancelled. This is happening independently of the amount of bars, meaning it does not matter whether I am having 5, 3 or just one bar.
    Please Apple solve this!! I cannot use my phone anymore the way it is supposed to work! Never had this issue before the upgrade in the same places - in fact, before the upgrade, I did not experience ANY dropped call whatsoever!!
    BTW: I tried reboot, reset of all settings, backup, etc. - no positive effect.

  • Problems with iPhone freezing when trying to answer while on another call?

    I am wondering if others are having the problem with your iPhone freezing when you are on a call and another calls comes in. I have had this problem repeatedly. If I try to answer a call while on another call, the other caller can not hear me. when I try and hang up the call...iPhone freezes and disconnects ALL calls.
    I do not have a problem if I initiate BOTH calls for a conference call. I am hoping that Apple is aware of this issue and are working on a fix in the next update. Whenever that will be???
    Oh well, if you are having this problem and know how to fix it...please let me know. Thanks

    I have noticed that during or at the end of a conference call when one party hangs up all parties have always been disconnected. I can tell you that if this is the way it works normally, this is not the way is should work. This is a pain in the butt when it is necessary to call one of the parties back since that party is also trying to call you back. You both get a busy signal.
    I do not have a problem answering a second call during a time when I am on a first call. It will place the first call on hold and I will only be talking to the second party. It should work that way. My iPhone works that way.
    It should also allow you to add the second call to the first call through the 'merge' feature so that both the first and second calls can be joined together. My iPhone works that way.
    My previous Treo worked great on these situations but I do have burps with the iPhone.
    I think that the problem is with the iPhone and AT&T interface in these conditions.
    I would provide your comments to Apple via:
    http://www.apple.com/feedback/iphone.html.

  • NUMEROUS DROPPED CALLS!!!!!!!!!!!

    You will note my frustration in this email. I apologize in advance.
    I have been experiencing NUMEROUS dropped calls per day, with the problem beginning a couple of months ago, and getting progressively worse. I'm in the metro Detroit area. Has ANYONE else been experiencing this, either in Detroit or nationwide?
    Lately, I consider myself LUCKY if I experience a 10 minute phone call with no dropped calls. On some of my worse calls, the thing drops out 5-10 times and I need to keep calling the person back. Sometimes the call doesn't drop, but a situation occurs where I can't hear anything and the other side hears a garbled sound.
    I have a STRONG 3G signal. It is NOT a signal strength issue. I have an iPhone 3GS. WHAT'S THE DEAL APPLE/AT&T???
    Finally -- I notice that my phone gets bogged down with syslogd from time to time. Could this be a software issue where a runaway process takes the processing power away from the phone call process?
    - Eric

    Same problem here, and on three brand new iPhone 3GS's.
    One I travel with, dropped calls all over the country. One my daughter uses in a large city, all calls drop within 10 minutes, most usually much faster than that. One my other daughter uses in a smaller town, dropped calls also often there.
    After much searching I come up with a number of 30 percent seems to be the official number that apple/att consider acceptable for a dropped call rate. Since dropped calls "never" seem to happen to the multi-thousand posts apple coolaid drinkers on this board, I imagine your and my dropped call rate is much higher than the 30 percent.
    The only thing I have found that helps somewhat is turning off the 3G feature in settings. When you have a suitable 2G signal, the call is more stable. My one daughter cannot do this because her phone reception is full of static without 3G, so it's either static or dropped calls for her. One would think apple/att would have a solution after two years for this dropped calls problem. The other obvious solution is to return the phone and try another carrier/phone.
    FYI - Expect this thread to be deleted after a few days. That seems to happen to dropped calls threads on here. I just commented on one last week, and it was deleted already. Perhaps before the apple coolaid drinkers start bashing me they can suggest a few solutions, if they have any, to the dropped call issue this time.

  • Dropped Calls. Whose Fault ?

    Is this an Apple hardware issue or an ATT Network issue ?
    I am CONSTANTLY getting sropped calls talking to my wife on a family plan.
    Is this an Apple issue or an ATT issue ?
    I have had sooo many problems with this phone that I have an appointment Saturday to swap it out for a new (at least that's what they said) phone.
    I'm wondering if this will actually do anything.
    My phone still has the same old problems (contacts lag, sometime text lag) but admittedly I have seen an improvement recently of the EDGE/3G issues. I have a stronger than usual 3G signal around my home. It may be that ATT have "lit up Astoria" as I have heard on other posts.
    Not sure what to do.
    Do I swap it out, or wait for the next <groan> software update ?

    Sphilpot wrote:
    What do you mean too many dropped calls?? I maybe drop 2 a week, but no phone is never going to drop calls. I had some issues when I first got the iPhone 3g but once I started doing a daily power off/on cycle I was fine. Cell phones do need to be turned off and on so they can reconnect with the towers and download over the air updates. Also a new sim card might fix the problem. I had the AT&T 8525 and it was dropping a lot of calls but we put a new sim card in and it fixed the issues. Hope this helps.
    I moved here from the UK, and never, repeat, never, had dropped calls on my T Mobile or 3 service in the UK. For the past 2 years here in the US, I have had T Mobile service. I never, repeat, never experienced any dropped calls. I hardly ever had to reset my iphone. That is the honest truth.
    Since joining ATT, a matter of several weeks ago, I have experienced dropped call after dropped call. Literally EVERY SINGLE DAY.
    <Edited by Moderator>

  • Sprint dropped calls

    Anyone else having dropped calls on the Iphone 5 from Sprint and they tell you its the Iphone, not the network?

    Hello, I am havng the same problem and Sprint is telling me it my new (2 week) old iphone5

  • Drops calls

    I keep dropping calls in my iPhone 4S with a banner with heading "Network Fail".Can anyone help fiing the problem?

    Also when I try to check for updates on itunes,and error (error 1630) appears..that error says "check your network settings " like thing..Please help..

  • I have had my iphone 4s for three months and am experiencing dropped calls in the middle of calls lasting from 3-10 minutes. I have ATT service.  Any suggestions?

    I am experincing dropped calls when using my iphone4s for calls lasting from 3-10 minutes.  Any suggestions for resoving this vexing problem?

    A few things to try, in order...
    Pop your SIM out, clean it and reinsert.
    Reset your network settings.
    Contact AT&T and make sure your account is provisioned properly.
    Get a new SIM.
    Restore from your backup.
    Restore as new, i.e. without your backup.
    If still a problem, it's likely a hardware issue.  Take it to Apple for a warranty replacement.

  • IPhone 4: Blank text messages, dropped calls, slow Internet connection

    I thought I was going to be so happy with the iPhone 4 but I am very dissatisfied... Every time I am on the phone the call drops, called AT&T and they can't help and transfer me to apple, still no answer from both parties. I could not believe that they said to use DUCKTAPE.... Are they being serious??????
    Also, when I send a text message, most of the time the person receiving the text says it is blank. Has anyone else experiencing this problem?

    I just bought a couple of iphone 4's last week (one for my wife and one for me). After two days of using it, my wife commented that her sister (who lives in Los Angeles, we live in Seattle) was receiving "some" messages blank. Originally I thought it was related to my sister in law being on a T-mobile network or just because she was using a different phone.
    However, last night, a friend mentioned exactly the same thing. Out of three text messages I've sent, two came in blank, no text.
    My theory: We both text in English and Spanish, therefore we have two keyboards loaded on the iphone, so we can switch easily. I have a feeling the special characters in the spanish language is what deters people with other phones/different network to receive them properly. I will switch my keyboard back to English only and post my results.

  • IPhone 5 drops calls as fast as my confidence in Verizon

    I've been a happy Verizon wireless subscriber for roughly the past 7 years. I've always had LG flip phones, and in that time have had perhaps 2 dropped calls. In July 2013, I upgraded to an Apple iPhone 5 16GB in black. As each day passes, and my iPhone 5 drops more and more calls, my regret about the poor choice I made in accepting Verizon's offer to upgrade, exponentially increases.
    I live in the same home as I did with all of my LG flip phones that performed flawlessly on the Verizon Network. Never was there a dropped phone call. I transmitted a great deal of data via text and picture messaging with out any significant or frequent slowdowns in speed. I never had problems in the timely receipt of my incoming texts. When I turn on either of my old LG phones and place them next to my Apple iPhone 5, they all match, showing 2 or 3 bars of service and LTE.
    Conversely, my regrettable, disappointing, and obviously flawed Apple iPhone 5 does outperform all others when it comes to call dropping dependability. I can count on my iPhone to drop 100% of the incoming and outgoing calls, 100% of the time in my bedroom and in my home office. The rest of my home is about a 70/30 crap shoot in favor of it eventually dropping the call where none were ever dropped in the prior 7 years of my Verizon service using LG phones. People will send me text messages over the span of hours, or a day, and they appear to stack up somewhere until I receive an incoming phone call which pushes all of them through at the same moment as the phone begins to ring. Never had that problem before. People will phone me, and I never hear my phone ring or receive a missed call notification. Hours later my iPhone will suddenly go off with the voice mail notification, all the while between showing 2 or 3 bars of reception when I check the phone wondering why expected calls haven't called me, yet. Short of having to walk outside, trying to have a voice conversation on my iPhone 5 reminds me of the old days, and the family having to get into those awkward "TV viewing positions" and holding old style TV antennas and aluminum foil just to get a favorite station to come in better. Thanks to my Apple iPhone 5, I have to do the same "assume the position" when trying to send any picture or large data files.
    No, I do not have a case on, or around my phone.
    Yes, I keep my iPhone 5 in the same indoor locations that worked well for LG, and have looked for other "convenient" places to locate them for potentially better reception, with no luck.
    I am located in zip code 98663.
    The 4G coverage map indicates my location is deep within Verizon's  "supposed" coverage area.
    I've done the recent IOS 7.0.4 software upgrade, and I think it got worse afterwards, if possible.
    All 3 roaming functions are enabled.
    I've tested the device in multiple places in and out of the house. It does NOT drop calls outside and data is faster, HOWEVER the iPhone continues to register the same 2 or 3 bars of reception outside as it does inside, including LTE.
    I do not power cycle daily, but I do power cycle often.
    I have tried resetting the Network Settings in the past.
    When others are in my home and are serviced by Sprint and AT&T and others, I can use their non-Apple, non-Verizon, phones, and have ZERO DROPPED CALLS indoors.
    I've been told I need one of those $250 network extenders. HAHAHAHA!!! Never had one problem in 7 years in the same house on the Verizon wireless network prior to my poor decision to accept Verizon's upgrade offer. Why, exactly, is it my responsibility to pay $250 to fix a problem that has clearly resulted from either a phone that is lacking in quality that Verizon (ironically?) "upgraded" me to into, a wireless network that is inadequately designed in my area to be compatible with some of the products Verizon sells, or both. 
    This whole nightmare has severely diminished my confidence in Verizon's commitments to both quality and customer care. I sincerely hope that this plea for help from Verizon will bring an acceptable resolution and restoration of my confidence that Verizon is still willing to defend it's once good reputation, and is the wireless provider that I should be proud to be a member of, for the rest of my life. Hate to jump ship, but if there is no loyalty towards customers, why stay?
    Thank you.

    KinquanaH_VZw:
    Thank you for the reply to my concerns.
    I have not had a trouble ticket created over this problem. Since the iPhone 5 continuously drops calls, I have not tried to call *611 from it due to the long hold times. Early on, I made several attempts from my land line to call the 800-922-0204 number for customer service. After holding for up to 20 minutes on different days of the week and at different times of the day and never reaching an agent I became frustrated and chose to live with the problem, realizing that Verizon would be of no help to me. When I finally became disgusted with the call dropping, and related poor reception issues, I decided to research the problem, read what others had experienced, how they coped, what  problems they specifically reported,  how they communicated their problems, how they were treated by Verizon, and finally what solutions were offered by Verizon, and the ability of those solutions to improve the problem to the satisfaction of the complaining/unhappy customers.
    From what I was able to dig up, it appeared that replacing the iPhone was successful in satisfying the customers issues with call dropping less than 10% of the time. Statistically speaking, I felt that replacing one iPhone for another would be a waste of my time. Besides, if I can't get through to customer service on the phone, requesting a replacement is the least of my concerns.
    You mention some other things that can affect service:
    -Location of tower - Lived in same home for almost 50 years. Unless you moved the tower the day I activated my iPhone and deactivated my LG Chocolate (which received flawless reception in my home). I doubt that is the problem.
    -Building structure - Again lived here for almost 50 years. It has not changed since the LG had flawless reception and the iPhone has been less than satisfactory.
    -Weather - In the 4 years with the LG Chocolate we had about every type of weather that is typical for this region, and never a problem. In the 6 months I've had the iPhone, the weather here has been pretty consistent and good and there is no noticeable difference to the constant call dropping.
    -Tower congestion - Admittedly there were consistent blocks of time Monday-Friday that I did notice the LG slow a bit on data transmission, and attributed it to tower congestion. However, even at minimal usage times, such as 2, or 3, or 4 AM, the iPhone still is quite reliable in it's ability to drop calls and transmit data slowly.
    In addition to the above things that can affect service, please keep this in mind, I have friends with smart phones on other networks, specifically Sprint and At&T. When they visit my home, I am quite envious of their reception, even when putting the phones side by side in worst spots in my home, theirs outperform mine in every test I have asked them humor me by doing. Other friends with Verizon smart phones that are not Apple products, receive better phone and data service/reception in my house than I do, but not as good as those with other providers.
    From the data I was able to research, customer complaints and resolutions, and comparisons of reception in my home before and after the iPhone and with other providers, I concluded this:
    Were I someday able to get through to customer service, I would be willing to jump through the hoops, as I am now, so that you can verify and collect what ever technical data you need regarding this problem.
    Ultimately, I would be offered the same choice, or two, as all others having the same problem with their iPhone as I am. Exchange it for another iPhone, which is unsuccessful about 90% of the time, and/or I should purchase at my own expense a network extender. If I, and others, had always had poor reception/service in my home, I would have no problem paying for one. Since the case is the other way around, I decided to be proactive about my feelings on having to purchase one, resulting in my plea for help on the message board.
    I do apologize for the length of my message, but I wanted to try to cover all of the potential questions that would be posed to me in an effort to look for causes that would eliminate the iPhone or the signal quality provided by Verizon of any blame.
    Anyway, I am happy to have you open a trouble ticket and to answer any questions that anyone needs to ask, and do what needs to be done to find a solution. If you were unable to locate my account through my user name or email address I will provide that information below so that you can get started. If there is anything that involves asking a lot of questions, I suggest it be done via email, as over the phone will probably even frustrate the technician or CSR who has to call me back 20 times to complete the questions due to call dropping.
    I sincerely hope that you are able to find a mutually beneficial solution to this problem.
    Thank you,
    >>Personal information removed to comply with the Verizon Wireless Terms of Service<<
    Message was edited by: Verizon Moderator

  • After Update: Dropping Calls, Phone freezes, and more Force Close messages

    Hey everyone,
    Just wondering if there is anyone else who has noticed after the update that there has been more dropped calls? Do you chalk it up to the phone trying to switch between 3g and 4g? I normally have my phone on the wifi setting (free wifi on my college campus---saves using my data). Also I've noticed recently that the phone will tend to freeze up once in a while to the point where I have to shut the phone off and reboot.  Also I have been getting more error messages using most (if not all) my applications [Pandora, facebook, games] with the only option to force close the program.
    Is there any solutions to these annoying little problems? Trying to have a conversation on the phone is virtually impossible without the connection being dropped (have a record of 6 dropped connections in one conversation).
    Any help would be appreciated!

    Hi SV23:
    You've listed a number of issues that you are experiencing after the software update, and I would like to help you resolve them.   If the force closes seem random, it's likely due to some corruption of the software post-update. Most people can resolve software-related issues via a factory reset.  This rules out all of the applications that could possibly cause conflictions with the device.  If the phone force closes after a master reset and there are no apps on it, we may need to look into replacement options for the device. You can contact the warranty center directly at 866-406-5154. 
    Please list any troubleshooting steps that you've completed, and post any updates.
    Thanks,

  • IPhone 3G Dropped Calls

    What was once an annoyance is now intolerable. My iPhone is all but useless as a phone. I drop calls constantly even with 5 bars and sitting in place. I've updated software, rebooted phone etc. Any thing else I can try?

    What part of Europe are you in? Is 3G coverage fairly comprehensive where you are?
    Do you have the 2.1 update installed? If so, and you have adequate reception and are still dropping calls excessively, I would probably try swapping out for a new iPhone.
    If you don't have adequate 3G reception while on the move (i.e., driving) throughout your city/region, I'd recommend turning off 3G. With the exception of Asia, clearly 3G is still a burgeoning technology in most parts of the world.
    In the language of audiophiles, it's simply not "perfect sound forever." Yet.
    When Apple gives the advice to "turn off 3G" I'm sure they do so with a great deal of regret and frustration. On one hand, they obviously failed to do their due diligence as to how millions of these devices would interact with at&t's towers, out in the actual world.
    On the other hand, I do believe they've produced a great product. When I'm in a 3G saturated area, the phone does everything it's supposed to.
    Finally, a personal anecdote. A buddy of mine is also on at&t Wireless, and while working on the east coast a month ago, bought an AT&T Tilt. As the negative press about the iPhone 3g was piling up, I was getting merciless teasing from him about how I should've gone with a "serious device," rather than a toy.
    Long story short, when he got back in town a few weeks ago, we had drinks at a bar over in Culver City. When we compared reception, we both had three bars of 3G. Last weekend, post 2.1, we got together at the same place. Of course, he still had his three bars. I had five.

  • IOS 5 problems - Voicemail/Missed and dropped calls

    I'm using the Iphone 4 and recently updated to the IOS 5.  I have not had any issues with the iphone prior to the update.  Now I experience calls going directly to voicemail without ringing.  I have numerous dropped calls.  When I try to get the voicemail it dials the voicemail as opposed to the voicemail playlist that normally comes up (I eventually get access to the playlist after up to 20 minutes after a call is received).  Any help, answers?

    I'm having the same issue but I have the 4s and I'm on Verizon. Sometimes the VM won't even come in until I shut the phone off and power on again.
    If you find out what it is let me know! I'll post this question again, too.

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