EXPORT BACKUP ERROR-04031

Friends,
I am getting the below error when taking export.
EXP-00008: ORACLE error 4031 encountered
ORA-04031: unable to allocate 80296 bytes of shared memory ("shared pool","LTADM","PL/SQL MPCODE","BAMIMA: Bam Buffer")
ORA-06508: PL/SQL: could not find program unit being called: "SYS.LTADM"
ORA-06512: at "SYS.LT_EXPORT_PKG", line 843
ORA-06512: at line 1
EXP-00083: The previous problem occurred when calling SYS.LT_EXPORT_PKG.schema_info_exp
. exporting user history table
. exporting default and system auditing options
. exporting statistics
Export terminated successfully with warnings.
parameter details:
Shared_pool_size=300MB
shared_pool_reserved_size=15M
SGA = 600MB
Please advise me on this.

Hi,
ORA-04031: unable to allocate 80296 bytes of shared memory
try to do flushing of shared_pool and try to restart the system.. it seems your SGA defragmented
====================================
SQL> alter system flush shared_pool;
ORA-04031: unable to allocate 4032 bytes of shared memory
http://ora-04031.ora-code.com/
http://www.cryer.co.uk/brian/oracle/ORA04031.htm
Regards,
Tom

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    Using environment variable 'TEMP' with value 'C:\Windows\TEMP' as directory for temporary files and pipes.
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            Found keyword 'INPUT' with value 'G:\sapdb\data\wrk\backint\sapdb.in'.
            Found keyword 'OUTPUT' with value 'G:\sapdb\data\wrk\backint\sapdb.out'.
            Found keyword 'ERROROUTPUT' with value 'G:\sapdb\data\wrk\backint\sapdb.err'.
            Found keyword 'PARAMETERFILE' with value 'G:\sapdb\data\wrk\MXP\maxdb_config.par'.
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        Using 'G:\sapdb\data\wrk\backint\sapdb.in' as input file for Backint for MaxDB.
        Using 'G:\sapdb\data\wrk\backint\sapdb.out' as output file for Backint for MaxDB.
        Using 'G:\sapdb\data\wrk\backint\sapdb.err' as error output file for Backint for MaxDB.
        Using 'G:\sapdb\data\wrk\MXP\maxdb_config.par' as parameter file for Backint for MaxDB.
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        Using '300' seconds as timeout for Backint for MaxDB in the case of failure.
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        Using 'G:\sapdb\MXP\sapdata\dbm.ebf' as external backup history of a database to migrate.
        Checking availability of backups using backint's inquire function.
    Check passed successful.
    2011-08-31 10:04:09
    Checking medium.
    Check passed successfully.
    2011-08-31 10:04:09
    Preparing backup.
        Setting environment variable 'BI_CALLER' to value 'DBMSRV'.
        Setting environment variable 'BI_REQUEST' to value 'NEW'.
        Setting environment variable 'BI_BACKUP' to value 'FULL'.
        Constructed Backint for MaxDB call 'D:\sapdb\MXP\db\bin\backint.exe -u MXP -f backup -t file -p G:\sapdb\data\wrk\MXP\maxdb_
        Created temporary file 'G:\sapdb\data\wrk\backint\sapdb.out' as output for Backint for MaxDB.
        Created temporary file 'G:\sapdb\data\wrk\backint\sapdb.err' as error output for Backint for MaxDB.
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    2011-08-31 10:04:09
    Starting database action for
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    The database is working on the request.
    2011-08-31 10:04:09
    Waiting until database has prepared the backup.
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        2011-08-31 10:04:09 Database is still preparing the backup.
        Waiting 1 second ...
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        Asking for state of database.
        2011-08-31 10:04:10 Database has finished preparation of the backup.
    The database has prepared the backup successfully.
    2011-08-31 10:04:10
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        Starting Backint for MaxDB process 'D:\sapdb\MXP\db\bin\backint.exe -u MXP -f backup -t file -p G:\sapdb\data\wrk\MXP\maxdb_
        Process was started successfully.
    Backint for MaxDB has been started successfully.
    2011-08-31 10:04:10
    Waiting for end of the backup operation.
        2011-08-31 10:04:10 The backup tool is running.
        2011-08-31 10:04:10 The database is working on the request.
        2011-08-31 10:04:15 The backup tool is running.
        2011-08-31 10:04:15 The database is working on the request.
        2011-08-31 10:04:25 The backup tool is running.
        2011-08-31 10:04:25 The database is working on the request.
        2011-08-31 10:04:40 The backup tool is running.
        2011-08-31 10:04:40 The database is working on the request.
        2011-08-31 10:05:00 The backup tool is running.
        2011-08-31 10:05:00 The database is working on the request.
        2011-08-31 10:05:13 The backup tool process has finished work with return code 2.
        2011-08-31 10:05:13 The database has finished work on the request.
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            SQL-Code              :-903
    The backup operation has ended.
    2011-08-31 10:05:13
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        Have encountered error -24920:
            The backup tool failed with 2 as sum of exit codes. The database request failed with error -903.
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            ERR
            -24920,ERR_BACKUPOP: backup operation was unsuccessful
            The backup tool failed with 2 as sum of exit codes. The database request failed with error -903.
    Reply buffer filled.
    2011-08-31 10:05:13
    Cleaning up.
        Copying output of Backint for MaxDB to this file.
    Begin of output of Backint for MaxDB (G:\sapdb\data\wrk\backint\sapdb.out)----
            Reading parameter file G:\sapdb\data\wrk\MXP\maxdb_config.par.
            Using staging area D:\TEMP\STAGE1 with a size of 1048576000 bytes.
            Using staging area D:\TEMP\STAGE2 with a size of 1048576000 bytes.
            Using 2 file per Backint for Oracle call.
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            Using G:\sapdb\data\wrk\MXP\initMXP.utl as parameterfile of Backint for Oracle.
            Using G:\sapdb\data\wrk\MXP\BackintHistory.txt as history file.
            Using G:\sapdb\data\wrk\backint\backint1.in as input of Backint for Oracle.
            Using G:\sapdb\data\wrk\backint\backint1.out as output of Backint for Oracle.
            Using G:\sapdb\data\wrk\backint\backint1.err as error output of Backint for Oracle.
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            Backint for Oracle ended at 2011-08-31 10:05:13 with return code 2.
            Backint for Oracle output:
            Backint for Oracle output:                          Data Protection for SAP(R)
            Backint for Oracle output:
            Backint for Oracle output:              Interface between BR*Tools and Tivoli Storage Manager
            Backint for Oracle output:              - Version 6, Release 1, Modification 0.0  for Win x64 -
            Backint for Oracle output:                    Build: 358  compiled on Nov  4 2008
            Backint for Oracle output:         (c) Copyright IBM Corporation, 1996, 2008, All Rights Reserved.
            Backint for Oracle output:
            Backint for Oracle output: BKI2027I: Using TSM-API version 6.2.3.1 (compiled with 5.3.2.0).
            Backint for Oracle output: BKI2000I: Successfully connected to ProLE on port tdpr3ora64.
            Backint for Oracle output: BKI0005I: Start of program at: 08/31/11 10:05:12 .
            Backint for Oracle output: BKI1216E: There are no backup management classes available.
            Backint for Oracle output: BKI1215I: Average transmission rate was 0.000 GB/h (0.000 MB/sec).
            Backint for Oracle output: BKI1227I: Average compression factor was 1.000.
            Backint for Oracle output: BKI0020I: End of program at: 08/31/11 10:05:13 .
            Backint for Oracle output: BKI0021I: Elapsed time: 01 sec .
            Backint for Oracle output: BKI0024I: Return code is: 2.
            Backint for Oracle output:
            Backint for Oracle error output:
            Finished the backup unsuccessfully.
            #ERROR
    .\pipe\backup
    End of output of Backint for MaxDB (G:\sapdb\data\wrk\backint\sapdb.out)----
        Removed Backint for MaxDB's temporary output file 'G:\sapdb\data\wrk\backint\sapdb.out'.
        Copying error output of Backint for MaxDB to this file.
    Begin of error output of Backint for MaxDB (G:\sapdb\data\wrk\backint\sapdb.err)----
            Backint for Oracle was unsuccessful.
    End of error output of Backint for MaxDB (G:\sapdb\data\wrk\backint\sapdb.err)----
        Removed Backint for MaxDB's temporary error output file 'G:\sapdb\data\wrk\backint\sapdb.err'.
        Removed the Backint for MaxDB input file 'G:\sapdb\data\wrk\backint\sapdb.in'.
    Have finished clean up successfully.
    SAVE/RESTORE request:
    SAVE DATA CANCEL
    SAVE/RESTORE request accepted:
    OK
    SAVE/RESTORE result:
    ERR
    -24988,ERR_SQL: SQL error
    -104,DBM command impossible at this time
    3,Data backup failed
    Servertask Info: because Error in backup task occured
    Job 1 (Backup / Restore Medium Task) [executing] WaitingT204 Result=3700
    Error in backup task occured, Error code 3700 "hostfile_error"
    Backupmedium #1 (
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    Backup error occured, Error code 3700 "hostfile_error"
    DBA Action ends:
    Timestamp: 20110831100513   State:    Failure
    ===================================================================================================

    Hi Markus,
    Thanks for quick response. I did checked KNLMSG file and it has XML file kind of information where as dbm.prt has some information and here it is
    =================================================================================================
    2011-08-31 10:18:30 0x00009ecc INF          1 DBMSrvCo A DBM Server client connection was established at 2011-08-31 10:18:29 (client process has process ID 24352 on computer 10.1.47.21).
    2011-08-31 10:18:30 0x00009ecc INF        283 DBMSrv   Command 'auto_extend show' is being executed.
    2011-08-31 10:18:30 0x00009ecc INF        419 DBMSrv   Command 'auto_extend' has ended with return code 0.
    2011-08-31 10:18:30 0x00009ecc INF        283 DBMSrv   Command 'auto_update_statistics show' is being executed.
    2011-08-31 10:18:31 0x00009ecc INF        419 DBMSrv   Command 'auto_update_statistics' has ended with return code 0.
    2011-08-31 10:18:41 0x00009ecc INF        283 DBMSrv   Command 'backup_save "Backup" DATA RECOVERY' is being executed.
    2011-08-31 10:18:42 0x00009ecc INF          1 DBMKnl   Sending an administrative statement to the database
                        0x00009ecc INF          8 DBMKnl   Statement:  SAVE DATA QUICK TO '
    .\pipe\backup' PIPE BLOCKSIZE 8 NO CHECKPOINT MEDIANAME 'Backup'
    2011-08-31 10:19:47 0x00009ecc ERR          3 DBMKnl   Received the result of an administrative statement from the database
                        0x00009ecc ERR          9 DBMKnl   Statement:  SAVE DATA QUICK TO '
    .\pipe\backup' PIPE BLOCKSIZE 8 NO CHECKPOINT MEDIANAME 'Backup'
                        0x00009ecc ERR         10 DBMKnl   Returncode: -903
                        0x00009ecc ERR          5 DBMKnl   Errortext:  Host file I/O error
    2011-08-31 10:19:47 0x00009ecc ERR     -24580 DBMSrv   ERR_COMMAND_FAILED: Command 'backup_save' has ended and failed with return code -24920.
                        0x00009ecc ERR     -24920 DBMSrv   ERR_BACKUPOP: backup operation was unsuccessful
                        0x00009ecc ERR     -24778 DBMSrv   The backup tool failed with 2 as sum of exit codes. The database request failed with error -903.
    2011-08-31 10:19:53 0x00009ecc INF          2 DBMSrvCo A DBM Server client connection was released (client process has process ID 24352 on computer 10.1.47.21).
    2011-08-31 10:19:53 0x00009ecc INF          1 DBMKnl   Sending an administrative statement to the database
                        0x00009ecc INF          8 DBMKnl   Statement:  SAVE DATA CANCEL
    2011-08-31 10:19:53 0x00009ecc ERR          3 DBMKnl   Received the result of an administrative statement from the database
                        0x00009ecc ERR          9 DBMKnl   Statement:  SAVE DATA CANCEL
                        0x00009ecc ERR         10 DBMKnl   Returncode: -104
                        0x00009ecc ERR          5 DBMKnl   Errortext:  DBM command impossible at this time

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    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
    at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
    at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
    at
    com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java
    :33)
    at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
    Caused by: java.lang.NullPointerException
    at com.sap.ip.bi.export.model.layout.impl.Margins.<init>(Margins.java:32)
    at com.sap.ip.bi.export.model.layout.impl.CellLayout.<init>(CellLayout.java:48)
    at com.sap.ip.bi.export.model.layout.impl.CellLayout.dub(CellLayout.java:57)
    at com.sap.ip.bi.export.xfa.xftextensions.TableContentIterator.createCell(TableContentIterator.java:170)
    at com.sap.ip.bi.export.xfa.xftextensions.TableContentIterator.next(TableContentIterator.java:104)
    at com.sap.ip.bi.export.xfa.xftextensions.TableSubFormSet.writeXFD(TableSubFormSet.java:1189)
    at com.sap.ip.bi.export.xfa.core.Xft_subform.writeXFD(Xft_subform.java:1604)
    at com.sap.ip.bi.export.xfa.core.Xft_subform.writeXFD(Xft_subform.java:1604)
    at com.sap.ip.bi.export.xfa.core.Xft_template.writeXFD(Xft_template.java:216)
    at com.sap.ip.bi.export.xfa.core.Xft.writeXFD(Xft.java:62)
    at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:294)
    2. Message:
    No metadata is available for "DISABLE_NAVIGATION":
    <parameterList>
      <param name="BI_COMMAND_TYPE" value="OPEN_DIALOG_DISABLE_NAVIGATION"/>
      <param name="TARGET_DIALOG_REF" value="DISABLE_NAVIGATION"/>
    </parameterList>
    In this window, complete screen of report is displayed as an image instead of PDF.
    Please let me know if anybody faced similar issue earlier.
    It was working perfect earlier, but suddenly error started.
    regards
    Kedar Kulkarni

    No proper findings, but issue resolved.
    Problem i found that we got a domain change and service values were not refreshed until we apply new patch.
    So when we applied patch level 6 on BI WEBAPP& BI BASE S URL for ADS got refreshed and we faced the issue.
    After resetting the URL to new domain problem got resolved.
    Regards
    Kedar Kulkarni

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