External HD causing problems

Hi All,
I have been using my itunes on my mac the last few days and noticed it had been sluggish. I store all my music on a 2TB WD external hard drive and itunes references from that drive.
In fact I felt the overall performance of my computer had been sluggish so I checked the amount of available disk space and I only had 15GB left.
So i began copying stuff accross from my desktop to the WD drive to free up some space and then I went to bed.
This morning I went to burn some playlists from itunes and noticed some of my files were coming up with an exclamation mark next to them where they hadn't previously. I thought this was odd as I had just finished cataloguing my files a couple of months ago so I knew that they were where they were supposed to be.
I ejected the WD drive and plugged it back in and now my mac tells me it can't read the drive after a long period of time trying to mount the disk.
I decided to reboot the computer but the computer would not go through the reboot process - it just kept getting stuck on the grey screen - so I removed the WD drive from the computer and then my mac completed the start up. I did this twice an both times the same thing happened.
I suspect there is obviously an issue with the external hard drive.
I have just about everything backed up - but I think there is a block of stuff I hadn't backed up - including the stuff I moved accross from the desktop last night.
I would like to know if anyone has encountered this problem and could shed some light.
Is there is a diagnostic/recovery tool to let me know for sure what the issue with the drive is and of course if I am able to go through the drive and recover any data I hadn't backed up that would be good.
Thank You

No, no clicking or abnormal noises. It sounds fine - I had a really close listen and it sounds like it's working as it should.
Today I tried the follwoing:
- changed the port the HD USB cable was connected to on the desktop - still getting the error message that the 'drive is not readable by this mac'
- changed the USB cable and tried to mount. I did this two times. The second time it mounted - so I was able to see what I files I had not made a back-up of. Only two folders of stuff which I could live without if push came to shove. I tried to copy the folders onto another hard drive but part way through the process I got this message:
The Finder can't complete the operation because some data in "firebug-1.6.2-fx.xpi" can't be read or written. (Error code -36)
- I tried mounting the hard drive on my MBP and this time it mounted, but I moved the usb cable as I was repositioning the laptop and the disk ejected and I got the message reminding me to eject the disk properly.
I havent been able to highlight the external drive in disk utilities to be able to verify the disk or repair any disk permissions.
So I guess I'm out of ideas. I'd like to be able to run some sort of diagnostic tool on the drive to see if I can get a better idea as to what the problem is. Any recommendations? I've got the receipt for the drive but I think its more than a year old so I don't know if WD will do anything about it. I'm just concerned a drive that is a little over a year old and has not been damaged physically can fail to work.

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I just updated my latest java but the update is causing problems with some externale devices. So i would like to uninstall this latest java update and get back the previous one. That should solve to problems with my external device

i just updated my latest java but the update is causing problems with some external devices. So i would like to uninstall this latest java update and get back the previous one. That should solve to problems with my external device.
Is this possible and how do i do that?
Anyone who responds thanks for that!
Juko
I am running
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro1,1
Processor Name:          Dual-Core Intel Xeon
Processor Speed:          2,66 GHz
Number of Processors:          2
Total Number of Cores:          4
L2 Cache (per Processor):          4 MB
Memory:          6 GB
Bus Speed:          1,33 GHz
Boot ROM Version:          MP11.005D.B00
SMC Version (system):          1.7f10
Serial Number (system):          CK7XXXXXXGP
Hardware UUID:          00000000-0000-1000-8000-0017F20F82F0
System Software Overview:
System Version:          Mac OS X 10.7.5 (11G63)
Kernel Version:          Darwin 11.4.2
Boot Volume:          Macintosh HD(2)
Boot Mode:          Normal
Computer Name:          Mac Pro van Juko de Vries
User Name:          Juko de Vries (jukodevries)
Secure Virtual Memory:          Enabled
64-bit Kernel and Extensions:          No
Time since boot:          11 days 20:39
Message was edited by Host

Java 6 you can't as Apple maintains it, and Java 7 you could if you uninstall it and Oracle provides the earlier version which they likely won't his last update fixed 37 remote exploits.
Java broken some software here and there, all you'll have to do is wait for a update from the other parties.

A few months ago I bought an imac 27 inch late 2013 ... ever since I have continuously problems with my external HDD that disconnect all the time and cause problems in other software (Lightroom, Adobe PS CS6) ...

a few months ago I bought an imac 27 inch late 2013 .. §16GB - and flash memory) - 3,3 Ghz Intel Core 15
ever since I have continuously problems with my external HDD that disconnect all the time and cause problems in other software (Lightroom, Adobe PS CS6) ... it is not a HDD problem, because it occurs with my 3TB WD HDD (Time Machine), my 1TB WD and 1TB IOMEGA
any one have a solution? anyone dealt with this problem in the apple care program?

You are still under warranty and/or have AppleCare. Call them. Let them deal w/it.

Time machine, finder save to external hard drive problems

I have a new 2.26 GHz mini and I wanted to get bootcamp going and install windows xp. The instructions suggested to backup the hard drive and I thought this is a great time to try the time machine. I plugged in a external hard drive, opened time machine (Time machine said it needed 29 GB for full backup and the drive had 32 GB free), selected the drive, and let the "backup count down(I think it was a minute and a half)" run down to zero. Time machine started backing up the my main drive to the external drive no problem. It was running good (100MB in 5-10 seconds) for a little while when I noticed that it had reached 2.3 GB and was not going any higher. I let it stay like that for about 5 minutes thinking that maybe it would start going again. No luck. I shut down time machine and saw a finder window with the progress bar behind it saying 2.3 GB. I push the stop button and it said stopping, but it would not stop and disappear like it should. I relaunch the finder and the icons on the desktop disappeared and would not come back. I relaunched repeatedly but they would not come back. Since the bar at the top of the screen would not come back I had to hold in the power button to shut down the computer.
Upon restart everything seemed to work fine until I tried time machine again and it would not work. So I tried to manually backup the files to the external drive. When I copied some files the little finder window popped up and said, zero KB of 290 MB, and would not change. I left it running while opened a browser and did a search for an answer to my problems. After about a half an hour I went back and saw that some files had been transferred. When I looked in the Activity monitor, I saw it was saving the files very slowly. I went to the finder progress bar and when I hit the stop button, it would say stopping but it wouldn't. I would have to relaunch the finder to make it stop. Then I tried to copy the files to a shared drive on my network and the same thing happens.
Before using the time machine both these drives worked no problems. I went to the shared drive computer and used that machine to copy the files from the mini. All files transferred no problems. So now I'm trying to find out what is wrong with my mini. It seems that it has to do with the finder since it effects both the usb and ethernet hard drives. All other functions work as they should. I don't know if anyone has had this problem after using time machine but any help would be appreciated.
Also I tried deleting my com.apple.finder.plist and relaunch the finder. No change.
Scott

Batlo wrote:
(Time machine said it needed 29 GB for full backup and the drive had 32 GB free)
That's much too small for your backups. Time Machine usually needs 2-3 times the space of the data it's backing-up (see #1 in the Frequently Asked Questions *User Tip,* also at the top of this forum).
I noticed that it had reached 2.3 GB and was not going any higher. I let it stay like that for about 5 minutes thinking that maybe it would start going again. No luck. I shut down time machine and saw a finder window with the progress bar behind it saying 2.3 GB.
That sounds like the drive is not formatted properly. See #C1 in the Start with the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
The other problems may have the same cause.
Most likely, it's set up for Windoze and not suitable for Time Machine. With only 32 GB free, you must have other data on the drive, so you probably can't erase it and reformat it for Time Machine.
Report back with your findings for the *Partition Map Scheme* and Format of the drive (per #C1), and we can figure out what to do next.

Satellite L850 - external 1080p display problems

I had been running my Satellite L850 laptop via HDMI to an external monitor without problem for many months.
A couple of weeks ago I attempted to update the catalyst driver and have had problems ever since.
Basically now when I select 1080p mode via the catalyst control panel it makes the screen flash and have vertical lines.
Occasionally it will work for a short period, even up to an entire day and than it will randomly start again. I can play a game in 1080p mode and it will be totally random, sometimes allowing me to play for hours without having the black screen flashes whilst other times it will flash constantly and the only way to resolve is to either restart or pull out the HDMI cable and plug back in and cross your fingers you have enough time to reopen catalyst and change to 720P which is always stable.
I have tried:
1. Using the AMD Catalyst removal tool and reinstalling via the original factory default Toshiba catalyst drivers
2. Using System Restore to go back before I made the changes
3. Using the AMD Catalyst removal tool and updating to the newest version via AMD website.
4. Reinstalling my chipset drivers along with #1
5. Tried a different monitor (still happens)
On a side note every time I use the removal tool it removes my USB drivers also and I have to reinstall.
The current graphics driver is AMD Radeon HD 7670M and I have also tried the solution on the tech support forum here http://www.mytoshiba.com.au/support/item/781.
I have run out of options other than a complete format and reinstall which I want to avoid if possible. Any suggestions would be greatly appreciated.
Thanks in advance

Probably your problem has nothing to do with the picture issue mentioned in the technical document posted by MisterX.
I could read in your first post above, that this issue appeared exactly after the driver update.
> A couple of weeks ago I attempted to update the catalyst driver and have had problems ever since.
Are you 100% sure that the display driver update has caused this problem?
You have also mentioned that this issue does not appear always but sporadically and every once in a while.
From my point of few there are some open questions:
1) Is it really an graphic card driver problem or maybe an GPU issue?
If the issue did not appear in the past (before the GPU driver update) then yes: it could be related to the driver.
2) The notebook support also an Intel HD graphic card (its part of the Intel CPU)
I think you should check if the same issue would appear using the Intel GPU.
Try to uninstall the AMD driver (from device manager as well as from programs & features are within the control panel) and test it using Intel GPU only.
3) Last but not least test the notebooks video output with fresh recovered notebook. After the recovery the graphic card driver should be the same which you have used before the update.

TM causes problem on other partition of split drive

I have a LaCie 320 d2 which is partitioned with 120GB for Time Machine and the rest for general storage. All goes well on the TM side, but the remaining partition has had problems twice now.
The symptoms are the general area being unable to accept any more data, giving the error that the current file is in use. It doesn't matter what type the file is, or how large. When it reaches its limit, it will clunk a few times and stop with an error message.
The latest time happened when I was transferring a folder containing 11GB of mixed files from my desktop to the general area. I left it to get on with it, but while I was away TM started to backup, including the 11GB folder on my desktop. This leads me to believe that TM was trying to read the file at the same time as Finder was copying it. Whatever problem it encountered was left on the HD and stops it from writing any more data.
I can't remember whether there was a similar 'double copy' scenario the first time. The problem can be fixed only by erasing the drive entirely (one partition only doesn't help) then repartitioning and restarting TM.
I do have other storage, on the network, so if the problem occurs again I will leave the whole drive as TM. I'd rather not, as a FW drive is very handy to have.
If anyone has had any similar problems or knows how the problem is caused/might be solved, please let me know.
Many thanks.

matti-oats wrote:
I have a LaCie 320 d2 which is partitioned with 120GB for Time Machine and the rest for general storage. All goes well on the TM side, but the remaining partition has had problems twice now.
The symptoms are the general area being unable to accept any more data, giving the error that the current file is in use. It doesn't matter what type the file is, or how large. When it reaches its limit, it will clunk a few times and stop with an error message.
The latest time happened when I was transferring a folder containing 11GB of mixed files from my desktop to the general area. I left it to get on with it, but while I was away TM started to backup, including the 11GB folder on my desktop. This leads me to believe that TM was trying to read the file at the same time as Finder was copying it. Whatever problem it encountered was left on the HD and stops it from writing any more data.
I can't remember whether there was a similar 'double copy' scenario the first time. The problem can be fixed only by erasing the drive entirely (one partition only doesn't help) then repartitioning and restarting TM.
I do have other storage, on the network, so if the problem occurs again I will leave the whole drive as TM. I'd rather not, as a FW drive is very handy to have.
If anyone has had any similar problems or knows how the problem is caused/might be solved, please let me know.
Many thanks.
Welcome to the Apple boards.
Do you have TM set to backup the other half of the external drive? That might cause an issue.
I would suggest doing your copying right after TM ends a backup. While LaCie drives are quite good, you are really asking it to multitask if you are copying a file to it while TM is trying to backup both the original file and the one being copied. You may find that some of your files are locked and marked open which can cause problems.
Delete any files that were being copied during this process and recopy them, unless you have already deleted the original, in which case you might find it on TM, in which case you can copy the TM backup onto your internal drive and then over to the other partition after removed the bad file.

External Monitor causes MBP to turn off

I got my MBP back in April. I also got a Dell 2005FPW external monitor that I hook up to my MBP when I am at my desk. My MacBook Pro gets really, really hot, just like others and apparently that is ok. I guess it is no longer a "laptop" because it is too hot for a lap. Anyway, aside from being uncomfortable, the heat usually does not cause problems. However, I have found that when I plug in my external monitor and have both screens going and have my processors maxed with some video applications my MBP will just turn off. Not sleep, or anything else, it will simply turn off. This is while it is plugged into the power so it is not a battery problem. How can I get my MBP to stop turning off, aside from not plugging it into my external monitor and running intense applications?
Thanks,
Jonathan

Do the random shutdowns happen when you don't have your MBP
connected to the external display?
I have tried to duplicate the random shutdowns without the monitor attached, but to my touch, it feels as though the MBP does not get nearly as hot as it does with the external display attached.
Do the shutdowns happen with less intensive processor
tasks?
No, it is usually when I have multiple programs open and both cpu's are near their peak.
Are you using the display cable that came with the Dell
display? Is the cable firmly seated in the display and the
MBP?
Yes, I am using the cable that came with the Dell display. Yes, firmly seated.
Have you installed any third party software that uses
kernel extensions (like a temperature monitoring program)?
No, but I have downloaded TechToolDeluxe, I have just not run it yet. Should I?
Do you hear the fans come on at any time before it shuts
down?
Not that I noticed but I was not really paying attention.
A little more background information. I originally found this problem because I would have my MBP at my desk at home, hooked up to the power supply, external keyboard/speakers/monitor. I would start a video processing application running on a long task and go to bed. I would come back and the MBP would be off. I would turn it back on and the task I had it working on would be only partially completed.
So I took it to work where I sit in an air conditioned office and have it on a glass-top desk. I tried to hammer it with tons of programs being open and video processing applications. The CPU's would run on max for hours and the MBP would get plenty hot but would not shut donw.
It is only recently that I realized that the shutdowns happened only when connected to the external monitor. So I thought that perhaps the video card for the external port was producing just enough extra heat to get the MBP to shut down. To test this I ran the same video processing application that I usually run over night, only this time I left the external monitor detached. No shut down.
Does the TechToolDeluxe program measure heat? That would help to quantify the heat levels.

La cie external hard drive problem

just bought a new G5 mac pro after my old G5 gave up on me.
installed all the software and attached the external hard drive ( la Cie,I reformatted it for Time Machine ), scanner and printer.
In the first week had a few freezes and twice, after a long start-up, found corrupt files. The files that were corrupt were files that I worked on that day, not older files, of course also the files on my back-up Hd were corrupt.
After reading some threads I found that maybe the scanner or external drive could be the problem.
So detached those and so far no problem. My guess is that it has to do with the La Cie external hard drive. I don't have a serial# for that drive, but it is a design by F.A.porsche. I read that the drive has to be a FAT32 formatting??
Is there something I should do with that drive so it would work in a normal order?

Just to clear things up, the G5 was PowerPC and had "PowerMac" name. The Mac Pro is Intel only and only an outside resemblance.
You never want to migrate applications from G5 PPC to Intel, causes problems. Install fresh and avoid the pitfalls.
LaCie is really the most common culprit. Their power adapters, but also their poor cables - both USB and FireWire.
You don't mention, but just in case, don't daily chain; or mix hard drives and other types - get a separate PCI controller even.
TimeMachine must be GPT and HFS+ and there is no such thing as a case that must have Master Boot Record and FAT formatting.
Invest in Disk Warrior to handle disk maintenance - preventative.

Null values from DB2 cause problems

Hi,
I have another problem with database link to DB2 using IBM iSeries Access for Linux on 64 bit OEL5 with Oracle Database gateway and unixODBC 2.2.14.
DB link works. However, null values from DB2 cause problems. Date columns that are null on db2 return a date '30.11.0002', and character columns that are null return an error ORA-28528: Heterogeneous Services datatype conversion error.
isql returns correct results.
How can i fix this? Perhaps set some parameters for data conversion on the gateway?
Thank you.

If the driver is not fully ODBC level 3 compliant and misses functions, we're lost. But sometimes the drivers are ODBC level 3 compliant but miss the correct 64bit implementation. In those cases we can tell the gateway to use the 32bit ODBC level 3 standard by setting in the gateway init file:
HS_FDS_SQLLEN_INTERPRETATION=32

I want to uninstall ReloadEvery as I think it is causing problems however it is not in my list of Extensions or Plugins yet it is clearly installed, I tried reinstalling FF but it was still there! How can I get rid of it?

I installed ReloadEvery a while ago and it seemed to be working fine however I am now having problems with FF crashing and weird things like pages not reloading and not being able to use the back button etc
I have already tried uninstalling and reinstalling FF and upgrading to FF 4.
When I upgraded to FF 4 I was still having problems even though I didn't have any Extensions installed at all, or so I thought. I noticed that ReloadEvery was still installed. I was rather puzzled as I had done a clean install of FF 4. I want to remove ReloadEvery to see if it will solve my problems.
I have also tried following the help on the FF Troubleshooting about manually uninstalling Extensions but again ReloadEvery not listed there yet I am still able to use it in FF!
I want to get rid of it!! I really need some help please.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies

FF 3.6 AND 5 on same Mac, 1 profile - can I uninstall 5 without causing problems running 3.6 or with the profile?

I upgraded from 3.6.16 to 5, but don't like how 5 handles tabs (auto reloading 'problem loading' tabs when internet connection is reestablished). So I installed 3.6 in a separate folder, e.g. both versions are on this computer. I went back to using 3.6, and let it upgrade to either 3.6.18 or 19 (don't recall which & it's not open right now). I'm having problems with it using too much CPU & Memory, and not sure if that's a difference between 3.6.16 & 3.6.18/19, or if having 5 on the same computer even if closed could be causing the problem.
Can I uninstall 5 without causing problems with the 3.6 version and the single profile?

If you haven't tried this, give it a try. It worked for me, hopefully it will work for you. In your version 3 firefox, disable all extensions, I had two plugins (doubletwist and joost, disable those if you have them). Then install firefox 5 by overwriting your version 3 firefox. It should work fine after that. I tried everything before, I gave that a last ditch shot. Oh yeah, before you install firefox 5, clear your cache of everything just to be sure.
Hopefully that helps.

I have two Iphones with different email addresses sharing one Apple ID. Will that cause problems with using messaging and FaceTime?

I have two Iphones 5 with different email addresses sharing one Apple ID account.Both are using IOS 8.
I would like to set up a new Apple Id for one of the phones and remove it from the old account.
If I do that, can I move all of the purchased apps and songs to the new Apple account?
Also, will sharing one Apple ID account with two devices cause problems with using messaging and FaceTime?

Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address). While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
Rather than do all that, don't fight it -- use separate IDs for iCloud. You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

TS3579 I found this useful because I did not know about the effect of typing in data and that you could only drag to rearrange the data. I had typed in data before and this had caused problems but restoring defaults did not cause correct dates to show up

I found this (TS3579: If the wrong date or time is displayed in some apps on your Mac Learn about If the wrong date or time is displayed in some apps on your Mac) useful because I did not know about the effect of typing in data and that you could only drag to rearrange the data. I had typed in data before and this had caused problems but restoring defaults did not cause correct dates to show up in Finder.

It sounds like there are a couple things going on here. First check if you have a successful install of SQL Server, then we'll figure out the connection issues.
Can you launch SQL Server Configuration Manager and check for SQL Server (MSSQLSERVER) if default instance or SQL Server (other name) if you've configured your instance as a named instance. Once you find this, make sure the service is started.
If not started, try to start it and see if it throws an error. If you get an error, post the error message your hitting. If the service starts, you can then launch SSMS and try to connect. If you have a default instance, you can use the machine
name in the connection dialog. Ex: "COWBOYS" where Cowboys is the machine name. However, if you named the SQL Server instance during install, you'll need to connect using the machine\instance format. Ex: COWBOYS\Romo (where Romo
is the instance name you set during install).
You can also look at the summary.txt file in the SQL Server setup error logs to see what happened on the most recent install. Past install history is archived in the log folder if you need to dig those up to help troubleshoot, but the most
recent one may help get to the bottom of it if there is an issue with setup detecting a prior instance that needs to be repaired.
Thanks,
Sam Lester (MSFT)
http://blogs.msdn.com/b/samlester
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click
"Mark as Answer" and
"Vote as Helpful" on posts that help you. This can be beneficial to other community members reading the thread.

I replaced my hard drive and used time machine to boot from but it installedthe unrepaired disk permissions of the faulty previous drive would this cause problems on my new drive?

I replaced my hard drive on macbook pro and used time machine to boot from but it also installed the unrepaired disk permmissions of the other drive, would this cause problems to my new drive?

Can you remember what the permissions problem was that you had before? You may need to reinstall OS X from scratch and not reinstall anything from your Time Machine backups. To be on the safe side you should reinstall all third-party applications from scratch, as well. Then only restore from your backup your document/data files.

I deleted the 4oD app from my iPad but it still appears in the list in Settings. How do I get rid of that? It is causing problems when they issue updates as it apparently thinks I still have it when I don't.

Can any one help me get rid of a deleted app 4oD that still appears in the Settings list. I deleted it from the home screen and Spotlight search confirms it has gone. It is causing problems because I get notified of updates and I cannot get rid of them either. I have tried re-downloading via my MacBook because there isn't a download option from the iPad (App Store clearly think I still have it when I don't) then deleting again but the listing in Settings remains.
It is really irritating me.
Thanks.

Have you tried deleting the App within the Settings menu (rather than from the Home Screen)?
Settings>General>Usage>
From the Apps list, find the App (press "Show all Apps" if the app is not in the immediately shown list), tap on the app you wish to delete, then tap "Delete App"

External HD causing problems

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