Extremely Disappointed and Frustrated with ZFS

I feel like crying. In the last 2 years of my life ZFS has caused me more professional pain and grief than anything else. At the moment I'm anxiously waiting for a resilver to complete, I expect that my pool will probably fault and I'll have to rebuild it.
I work at a small business, and I have two Solaris 11 servers which function as SAN systems primarly serving virtual machine disk images to Proxmox VE cluster. Each is fitted with an Areca 12 port SATA controller put in JBOD mode, and populated with WD Caviar Black 2TB drives (probably my first and biggest mistake, was in not using enterprise class drives). One system is configured as a ZFS triple mirror, and the other a double mirror, both have 3 hot spares.
About a year ago I got CKSUM errors on one of the arrays I promptly ran zpool scrub on the array, and stupidly I decided to scrub the other array at the same time. The scrub quickly turned into resilvers on both arrays as more CKSUM errors were uncovered, and as the resilver continued the CKSUM count rose until both arrays faulted and were irrecoverable. Irrecoverable metadata corruption was the error I got from ZFS. After 20+ hours of attempted recovery, trying to play back the ZIL I had to destroy them both and rebuild everything. I never knew for certain what the cause was, but I suspected disk write caching on the controller, and/or the use of a non-enterprise class flash drive for ZIL.
In the aftermath did extremely thorough checking of all devices. I checked each backplane port, each drive for bad sectors, SATA controller onboard RAM, main memory, ran extended burn-in testing, etc. I then rebuilt the arrays without controller write caching and no seperate ZIL device. I also scheduled weekly scrubbing, and scripted ZFS alerting.
Yesterday I got an alert from the controller on my array with the triple mirror about read errors on one of the ports. I ran a scrub which completed and then I proceeded to replace the drive I was getting read errors on. I offlined the old drive and inserted a brand new drive and ran zfs replace. Re-silver started fast and then the rate quickly dropped down to 1.0MB/s, my controller began spitting out a multitude of SATA command timeout errors on the port of the newly inserted drive. Since the whole array had essential froze up, I popped the drive out and everything ran back at full speed, resilvering against one of the hot spares. Now the resilver soon started uncovering CKSUM errors similar to the disaster I had last year. Error counts rose and now my system dropped another drive off in the same mirror set and is resilvering 2 drives in the same set, with the third drive in the set showing 6 CKSUM errors. I'm afraid I'm going to lose the whole array again, as the only drive left in the set is showing errors as well. WTF?!?!?!?!?!?!
So I suspect I have a bad batch of disks, however, why the heck did zfs scrub complete and show no errors? What is the point of ZFS scrub if it doesn't accuratly uncover errors? I'm so frustrated that these types of errors seem to show up only during resilvers. I'm beginning to think ZFS isn't as robust as advertised....

FMA does notify admins automatically through the smtp-notify service via mail notification to root. You
can customize this service to send notification to your own email account on any system.
The poster said he has scripted for ZFS, but I don't know if that means reviewing zpool status or
FMA data.
With ongoing hardware problems, you need to review FMA data as well. See the example below.
Rob Johnston has a good explanation of this smtp-notify service, here:
https://blogs.oracle.com/robj/entry/fma_and_email_notifications
For the system below, I had to enable sendmail to see the failure notice in root's mail,
but that was it.
Thanks, Cindy
I failed a disk in a pool:
# zpool status -v tank
pool: tank
state: DEGRADED
status: One or more devices are unavailable in response to persistent errors.
Sufficient replicas exist for the pool to continue functioning in a
degraded state.
action: Determine if the device needs to be replaced, and clear the errors
using 'zpool clear' or 'fmadm repaired', or replace the device
with 'zpool replace'.
scan: resilvered 944M in 0h0m with 0 errors on Mon Dec 17 10:30:05 2012
config:
NAME STATE READ WRITE CKSUM
tank DEGRADED 0 0 0
mirror-0 DEGRADED 0 0 0
c3t1d0 ONLINE 0 0 0
c3t2d0 UNAVAIL 0 0 0
device details:
c3t2d0 UNAVAIL cannot open
status: ZFS detected errors on this device.
The device was missing.
see: http://support.oracle.com/msg/ZFS-8000-LR for recovery
errors: No known data errors
Check root's email:
# mail
From [email protected] Mon Dec 17 10:48:54 2012
Date: Mon, 17 Dec 2012 10:48:54 -0700 (MST)
From: No Access User <[email protected]>
Message-Id: <[email protected]>
Subject: Fault Management Event: tardis:ZFS-8000-LR
To: [email protected]
Content-Length: 751
SUNW-MSG-ID: ZFS-8000-LR, TYPE: Fault, VER: 1, SEVERITY: Major
EVENT-TIME: Mon Dec 17 10:48:53 MST 2012
PLATFORM: SUNW,Sun-Fire-T200, CSN: 11223344, HOSTNAME: tardis
SOURCE: zfs-diagnosis, REV: 1.0
EVENT-ID: c2cfa39b-71f4-638e-fb44-9b223d9e0803
DESC: ZFS device 'id1,sd@n500000e0117173e0/a' in pool 'tank' failed to open.
AUTO-RESPONSE: An attempt will be made to activate a hot spare if available.
IMPACT: Fault tolerance of the pool may be compromised.
REC-ACTION: Use 'fmadm faulty' to provide a more detailed view of this event. Run 'zpool status -lx' for more information. Please refer to the associated reference document at http://support.oracle.com/msg/ZFS-8000-LR for the latest service procedures and policies regarding this diagnosis.

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    I am forced to say my experience will always make me think twice to recommend this brand to my friends / family and colleagues. 
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    I waited for 3 weeks without hearing anything, and then I had to follow up , I tried to call Mr. Mustapha on his number, he didn’t answer so I sent an email as a gentle reminder that we are getting close to the period that he promised me, I did not get any reply on the email the same day ,the 2nd day in the evening I receive a phone call from Mr. Mustapha asking me to bring the phone because they have another technician which he is more expert and technician said the problem is not from the frame the problem from a part in the mother board and they will repair the phone on Saturday the 14th of September, I said fine I will pass by and drop the phone . 
    Then I had to drive again to EMS repair center and I met Mr. Mustapha, and I hand over the phone and he mentioned that phone will be repaired on Saturday ,I said it is fine just give me a receipt that you have received it , he said I cannot give you any paper because I cannot enter your request on the system ,I said why ,he reply IT WILL BE AN OFFICIAL CLAIM if he enter it on their system ,I asked how will you repair my phone then ?he reply we will use some parts from another used scrap phone and EMS is doing it as a favor for me , I said sorry I do not need favors from you I just need to be treated as any customer buying your products ,then I took my phone again and he did not hesitate to fix my issue . 
    I have paid money more than anywhere else in the market, I do not need favors from you sorry, I did you favors when I have been patient enough and my time is been so wasted . 
    If you expect me to expect no customer service when I purchase your product from your official dealers then I expect to pay less money than Europe and the US. 
    My point is that I believe my time is valuable and second your premium brand and your customers should be treated in valuable and professional manners as well. 
    This is a brand reputation risk and as I mentioned earlier I will make sure I will speared this experience where ever I go in any way I can. 
    This mail might not be of any importance to any of you , But I hope the as a senior management will consider this issue very seriously .

    Agreed, Etisalat has a horrible reputation for customer service and BlackBerry cannot control that. It is unfortunate.
    1. If any post helps you please click the below the post(s) that helped you.
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  • Airport Express; Seriously unreliable and frustrating. Please Help?

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    Hi Littlelarry30
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    Stuart
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    This is a long one, so you might want to get comfortable! 
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    @ spottedcatfish
    April/May 1995...you do the math sweetie...
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