Facing 'No Approver Found for Purchase Requisition' error when using AME

Question

Hello All,
I am trying to test one simple rule in AME. Below are the the details of the rule.
Rule name - VO Category = SUPPLIES.FACILITIES
Item Class - Header
Rule Type - List Creation
Conditions
1. ITEM_CATEGORY in (SUPPLIES.FACILITIES)
Condition Type - Ordinary
Attribute - ITEM_CATEGORY
Data Type - String
Item Class - Line Item
String Value - SUPPLIES.FACILITIES
2. TRANSACTION_SET_OF_BOOKS_ID is equal to 1
Condition Type - Ordinary
Attribute - TRANSACTION_SET_OF_BOOKS_ID
Data Type - Number
Item Class - Header
Details
TRANSACTION_SET_OF_BOOKS_ID is equal to 1
Actions
Action Type - approval-group chain of authority
Rule Type - Chain of Authority
Order No - 1
Ordering Mode - Serial
Voting Method - Serial
Action - Require approval from Facilities Approver Group
Approver Group Details
Name - Facilities Approver Group
Type - Static
Voting Method - Order Number
There are two member in this approver group
Approver Type Approver Order Number
HR People HR People: akshay7 1
HR People HR People: akshay8 2
Now when i create a requisition with akshay7 as preparer then following notification is displayed
To akshay7
Sent 21-May-2013 16:55:08
ID 4681179
Approval workflow database error occurs while approving Purchase Requisition 14315
Contact your system administrator to identify the problem and to use SQL*Plus or Workflow Monitor to reactivate the approval workflow where it left off.
Give your system administrator the following information:
PL/SQL procedure: POR_AME_REQ_WF_PVT.GET_NEXT_APPROVERS
Error: ORA-20001: The procedure getNextPosition could not find parent position for : HR Positions: 01.Jrbuyer
Both the employees have one supervisor.
How to reslove this error?
Thanks in advance.

Answer 1

Hi Everyone,
The problem is solved now. The cause was that the test requisition that I was making was satisfying more than one rules and hence I end dated the remaining rules which solved the problem.
Thanks!