Failed Hardware Check 4MEM/1/40000000, programs crashing erratically

I have been having many troubles with my MacBookPro 1.83GHz Dual Core Intel. Recently many programs just crashed without apparent reasons, especially MS Office ones, and many others I did not even know they were there (programs called directly by the system, or by other programs). I tried to reinstall the system, but the second DVD would never complete installation. I installed then only the basic system, excluding everything on the DVD 2, that's how I am using it now (I made a fresh installation reformatting the disk, after backing up my data). Then I ran the Hardware Test and I got the message indicated in the subject, I guess that it means there's a problem with the second memory extension (I have two 512)? At the moment the version of the system running is 10.4.5, as I did not update to 10.4.9 (as I connect via 56k modem, it will take a long time). Should I just change the second memory, or there could be something else going on?
Thanks.
Carmine

Hello, thanks for the info, I did get memtest, which however considers all RAM to be ok. I checked both RAMs with the Hardware test again, and took out the one which did not work. I am just wondering now, if it is a problem of the RAM bank or rather of the connections (slot), I will check that later. In any case, with only one memory it is working fine so far (even though slower). What do you think it would be better, to get a new 512 RAM, or rather a 1GB, in substitution? As I read somewhere that RAMs of the same size make performance better.
iMac G4 & MacBook Pro 1.83 Intel Mac OS X (10.4.9)

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    bplist00”     G ìVreport\presignatureWcontextfl     
                       !"##%&'()*+,-./012?@ABC Ö Ü A B C D- E FWarch_64_  arch_translatedZparent_pid[signal_name_  sleep_wake_uuid_stringXapp_name[app_version]app_bundle_idYanon_uuid^report_vers ion_  responsible_process_pidVvm_mapZvm_summaryXos_build[parent_name_  external_modification_summary_  crashing_thread_indexTarchTdateYapp_buildWthreads_  exception_codes]binary_imagesZos_versionZos_productXapp_path_  crashing_thread_stateWapp_pid_  responsible_process_name^exception_type   ñVSIGBUS_ $C6D75AC8-915C-49D4-9875-A9F9C9412FED_  Adobe IllustratorS399_  com.adobe.illustrator_ $F04D07F0-2706-EF2F-8AE9-CB40A04D1DD1R11 “_  b--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
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    REGION TYPE                      VIRTUAL
    ===========                      =======
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    CG backing stores                  33.4M
    CG image                             28K
    CG raster data                       92K
    CG shared images                    248K
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    Memory Tag 242                       12K
    Memory Tag 249                      156K
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    Ÿ ⁄_  PrivateMPEntryPoint’JKLMN â £   • ¶]_pthread_body’JKLMN â ®   ™ ´^_pthread_start’JKLMN â ≠   Ø ∞\thread_start—F  ¨                 ! # % '’JKLMN r s   Ü á_  __psynch_cvwait’JKLMN â ∂   ∏ π_  _pthread_cond_wait’JKLMN â ª   Ω æ_  pthread_cond_wait$UNIX2003’JKLMN ¿ ¡   √ ƒ_  TSWaitOnCondition’JKLMN ¿ ∆   » …_  TSWaitOnConditionTimedRelative’JKLMN ¿ À   Õ Œ]MPWaitOnQueue”JMN – — “”JMN – ‘ ’’JKLMN ¿ ◊ " Ÿ ⁄_  PrivateMPEntryPoint’JKLMN â £ $ • ¶]_pthread_body’JKLMN â ® & ™ ´^_pthread_start’JKLMN â ≠ ( Ø ∞\thread_start—F *¨ + - / 1 3 5 7 8 9 ; = ?’JKLMN r s , Ü á_  __psynch_cvwait’JKLMN â ∂ . ∏ π_  _pthread_cond_wait’JKLMN â ª 0 Ω æ_  pthread_cond_wait$UNIX2003’JKLMN ¿ ¡ 2 √ ƒ_  TSWaitOnCondition’JKLMN ¿ ∆ 4 » …_  TSWaitOnConditionTimedRelative’JKLMN ¿ À 6 Õ Œ]MPWaitOnQueue”JMN – — “”JMN – ‘ ’’JKLMN ¿ ◊ : Ÿ ⁄_  PrivateMPEntryPoint’JKLMN â £ < • ¶]_pthread_body’JKLMN â ® > ™ ´^_pthread_start’JKLMN â ≠ @ Ø ∞\thread_start—F B¨ C E G I K M O P Q S U W’JKLMN r s D Ü á_  __psynch_cvwait’JKLMN â ∂ F ∏ π_  _pthread_cond_wait’JKLMN â ª H Ω æ_  pthread_cond_wait$UNIX2003’JKLMN ¿ ¡ J √ ƒ_  TSWaitOnCondition’JKLMN ¿ ∆ L » …_  TSWaitOnConditionTimedRelative’JKLMN ¿ À N Õ Œ]MPWaitOnQueue”JMN – — “”JMN – ‘ ’’JKLMN ¿ ◊ R Ÿ ⁄_  PrivateMPEntryPoint’JKLMN â £ T • ¶]_pthread_body’JKLMN â ® V ™ ´^_pthread_start’JKLMN â ≠ X Ø ∞\thread_start—F Z¨ [ ] _ a c e g h i k m o’JKLMN r s \ Ü á_  __psynch_cvwait’JKLMN â ∂ ^ ∏ π_  _pthread_cond_wait’JKLMN â ª ` Ω æ_  pthread_cond_wait$UNIX2003’JKLMN ¿ ¡ b √ ƒ_  TSWaitOnCondition’JKLMN ¿ ∆ d » …_  TSWaitOnConditionTimedRelative’JKLMN ¿ À f Õ Œ]MPWaitOnQueue”JMN – — “”JMN – ‘ ’’JKLMN ¿ ◊ j Ÿ ⁄_  PrivateMPEntryPoint’JKLMN â £ l • ¶]_pthread_body’JKLMN â ® n ™ ´^_pthread_start’JKLMN â ≠ p Ø ∞\thread_start—F r© s u w y  Ñ â ã ç’JKLMN r s t Ü á_  __psynch_cvwait’JKLMN â ä v å ç_  _pthread_cond_wait’JKLMN â è x ë í_  pthread_cond_wait’JKLMN z { | } ~   1}m]AGMInitialize 3»ı  ò∏ı’JKLMN z Ä Å Ç É 1âΩ]AGMInitialize 3’E  ò≈E’JKLMN z Ö Ü á à 1Â∞]AGMInitialize 418  ô!8’JKLMN â £ ä • ¶]_pthread_body’JKLMN â ® å ™ ´^_pthread_start’JKLMN â ≠ é Ø ∞\thread_start—F ê´ ë ì ï ó ù ¢ ß ¨ ± ≥ µ’JKLMN r s í Ü á_  __psynch_cvwait’JKLMN â ä î å ç_  _pthread_cond_wait’JKLMN â è ñ ë í_  pthread_cond_wait’JKLMN ò ô ö õ ú ê '.œ]APXGetHostAPI *-_ 
    -_’JKLMN ò û ü † °  C_]APXGetHostAPI  AÔ  ‰AÔ’JKLMN ò £ § • ¶ '/º]APXGetHostAPI *.L 
    .L’JKLMN ò ® © ™ ´ '0']APXGetHostAPI *.∑ 
    .∑’JKLMN ò ≠ Æ Ø ∞ '1 ]APXGetHostAPI */õ 
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  • Apple hardware test error 4mem/9/40000000: 0x8475d598

    Any help would be appreciated I'm at work and my MBP crashed twice (Running Traktor Pro 2 with Drobo Mini as an external HD via Thunderbolt. second display daisy chained on VGA with a rotating desktop image to the TV's ) ...Just got this error code from my late late 2011 15in MBP after it randomly restarted and I ran the hardware test
    apple hardware test error 4mem/9/40000000: 0x8475d598
    This was after it crashed earlier and I got this report:
    Anonymous UUID:       5948A12D-654D-DE02-D43C-4073A8690165
    Sat Jun 21 17:31:41 2014
    panic(cpu 0 caller 0xffffff8000a2ebe9): "Spinlock acquisition timed out: lock=0xffffff8024478110, lock owner thread=0x8000000000000000, current_thread: 0xffffff8025f64cf0, lock owner active on CPU 0xffffffff, current owner: 0x8000000000000000"@/SourceCache/xnu/xnu-2422.100.13/osfmk/i386/locks_i386.c:36 5
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81eb5f3ec0 : 0xffffff8000a22fa9
    0xffffff81eb5f3f40 : 0xffffff8000a2ebe9
    0xffffff81eb5f3f70 : 0xffffff8000ac989d
    0xffffff81eb5f3fb0 : 0xffffff8000af3c76
    BSD process name corresponding to current thread: com.apple.WebKit
    Mac OS version:
    13D65
    Kernel version:
    Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
    Kernel slide:     0x0000000000800000
    Kernel text base: 0xffffff8000a00000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 18623716072818
    last loaded kext at 18480408803348: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f833c5000, size 49152)
    last unloaded kext at 18566085554385: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f833c5000, size 32768)
    loaded kexts:
    com.TrustedData.driver.VendorSpecificType00 1.7.0
    com.drobo.SCSI.ThunderBolt 1.1 [66012]
    net.kromtech.kext.Firewall 2.3.6
    com.attotech.driver.ATTOiSCSI 3.4.1b1
    com.apple.driver.AppleBluetoothMultitouch 80.14
    com.apple.filesystems.smbfs 2.0.2
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.14.15
    com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 2.6.1f2
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.kext.AMDFramebuffer 1.2.2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHDA 2.6.1f2
    com.apple.driver.AppleHWAccess 1
    com.apple.AMDRadeonX3000 1.2.2
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleIntelHD3000Graphics 8.2.4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleMuxControl 3.5.26
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.kext.AMD6000Controller 1.2.2
    com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 666.4.0
    com.apple.iokit.IOAHCIBlockStorage 2.5.1
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleAHCIPort 3.0.0
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOSCSIParallelFamily 3.0.0
    com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
    com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
    com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
    com.apple.driver.AppleMultitouchDriver 245.13
    com.apple.driver.AppleUSBAudio 2.9.5f4
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOBluetoothFamily 4.2.4f1
    com.apple.driver.DspFuncLib 2.6.1f2
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOAcceleratorFamily 98.20
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleGraphicsControl 3.5.26
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.0d11
    com.apple.driver.AppleSMC 3.1.8
    com.apple.kext.AMDSupport 1.2.2
    com.apple.AppleGraphicsDeviceControl 3.5.26
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleHDAController 2.6.1f2
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOHDAFamily 2.6.1f2
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.2.7
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IO80211Family 630.35
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 677.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    PCI Card: scsi, SCSI Bus Controller, Thunderbolt@195,0,0
    Serial ATA Device: Samsung SSD 840 EVO 250GB, 250.06 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: Duet USB
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
    Thunderbolt Device: Mini, Drobo, 1, 26.3

    The Apple Hardware Test error indicates a RAM issue. Install the original RAM and see if that improves the situation.
    Also these items may perhaps be conributing causes:
    TrustedData.driver.VendorSpecificType00 1.7.0
    .drobo.SCSI.ThunderBolt 1.1 [66012]
    .kromtech.kext.Firewall 2.3.6
    attotech.driver.ATTOiSCSI 3.4.1b1
    Ciao.

  • Macbook Pro shutting down. Hardware error code 4MEM/62/40000000:0x7f537f90

    Macbook Pro shutting down. Not the same action making it shutdown. Anywhere from being online to attaching a photo to an email to working in Word or Photoshop. Even after it's closed and not being used. I come back to it being shut off and saying it had to restart because of a problem. I ran the Hardware check and got the Hardware error code 4MEM/62/40000000:0x7f537f90.
    I must say I am quite disappointed. I have used Mac for work but had a PC since day one, and I JUST got this Macbook Pro in Dec. I was delighted that Mac usually didn't have as many problems with viruses etc as PC. And now last couple days, constantly shutting itself down. The closest store to me is a few hrs away. I am in South Dakota, store is in Minnesota Any help would be appreciated.

    Can you post a screen shot of About This Mac -> (More Info) -> System Report -> Memory and click on each DIMM and post the bottom right pane. You can also do the same without a screen shot using just text version using the following highlighted command in OSX Terminal. The output is also listed.
    system_profiler SPMemoryDataType
    Memory:
        Memory Slots:
          ECC: Disabled
          Upgradeable Memory: No
            BANK 0/DIMM0:
              Size: 8 GB
              Type: DDR3
              Speed: 1600 MHz
              Status: OK
              Manufacturer: 0x02FE
              Part Number: -
              Serial Number: -
            BANK 1/DIMM0:
              Size: 8 GB
              Type: DDR3
              Speed: 1600 MHz
              Status: OK
              Manufacturer: 0x02FE
              Part Number: -
              Serial Number: -

  • Program crashes - hardware or software problem?

    Hello,
    I just purchased a 15" MacBook Pro. I am a Windows-switcher and just getting used to the OS, as this is my first Apple computer since my old Apple IIGS.
    I am trying to get the piano emulator, Pianoteq, to work. According to the system requirements, the MacBook Pro should excel. However, when I use it, the program crashes at random times ranging from a few seconds to a few minutes of use. My question is, does anyone know, basically, what the problem is? Is there a problem with my hardware that I need to address? Maybe something I should fix while under warranty. Or there a problem with Pianoteq's software working with Leopard?
    I have a Yamaha digital piano and a Midisport Uno MIDI-to-USB cable. As this is a new computer, I do not have any 3rd party utilities installed.
    Here are (what I think) the relevant parts of the crash report:
    Process: Pianoteq22 Trial [576]
    Path: /Library/Application Support/Modartt/Pianoteq22 Trial/Pianoteq22 Trial.bundle/Contents/MacOS/Pianoteq22 Trial
    Identifier: com.modartt.Pianoteq22 Trial.Standalone
    Version: ??? (2.2.1-demo)
    Code Type: X86 (Native)
    Parent Process: launchd [65]
    Date/Time: 2007-12-22 20:26:02.425 -0600
    OS Version: Mac OS X 10.5.1 (9B18)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000900
    Crashed Thread: 2
    Here is Thread 2:
    Thread 2 Crashed:
    0 ...dartt.Pianoteq22 Trial.Core ; 0x0019bc4a 0x1000 + 1682506
    1 ...dartt.Pianoteq22 Trial.Core ; 0x001160ec 0x1000 + 1134828
    2 ...dartt.Pianoteq22 Trial.Core ; 0x001e1a7a 0x1000 + 1968762
    3 ...dartt.Pianoteq22 Trial.Core ; 0x001e1ce6 0x1000 + 1969382
    4 com.apple.audio.midi.CoreMIDI ; 0x003d518d LocalMIDIReceiverList::HandleMIDIIn(ServerSidePtr, void*, MIDIPacketList*) + 179
    5 com.apple.audio.midi.CoreMIDI ; 0x003d4500 MIDIInPortThread::Run() + 248
    6 com.apple.audio.midi.CoreMIDI ; 0x003d807d XThread::RunHelper(void*) + 17
    7 com.apple.audio.midi.CoreMIDI ; 0x003e29ee CAPThread::Entry(CAPThread*) + 96
    8 libSystem.B.dylib ; 0x91066075 pthreadstart + 321
    9 libSystem.B.dylib ; 0x91065f32 thread_start + 34
    I can post the whole report if necessary.
    Thanks.

    Well, I checked into the driver issue and thought I found the answer. The M-Audio website showed that there is no Leopard driver for my MIDI-USB cable. I discovered a generic driver at: namedfork.net/midisportloader and installed it.
    My piano keyboard worked with Pianoteq for the rest of the night, I thought the problem was history. However, this morning it only worked for a couple of minutes and then the same problem. Re-installing the generic driver didn't help this time.
    I believe this probably is an issue with the M-Audio MinisportUNO MIDI-USB. Hopefully they will have a Leopard driver soon.
    Thanks for setting me on the right track.

  • What does Apple Hardware Test error code 4MEM/1/40000000:OX3bb6b190 mean?

    Mozilla kept crashing so I did the Apple Hardware Test and got error code 4MEM/1/40000000:OX3bb6b190. I reinstalled MacOs 10.4.4 (after saving the important stuff to disk of course) and it took about 10 tries to get the 2 disks installed. After the installation, I tried to update to 10.4.5, and when I restarted, the screen was blank. The only disk the computer will start with now is the No. 1 installation disk. What can I do?

    Hi
    A MEM error code generally indicates a faulty RAM Module. In my experience most RAM manufacturers offer at least a 5 year warranty of their RAM products. Some warranties are for 10 years. Sometimes reseating (taking it out and putting it back in again - properly) the Module will 'cure' the problem. Run AHT afterwards if you try this option first.
    If you can remove the offending module and still have enough RAM to be able to do what you need to do then do so.
    If not take it to your nearest Apple Repair Specialist who should fix it for you or replace the faulty module yourself and deal with the RAM manufacturer directly.
    Judging by the footer to your post you don't seem to have had much luck with this model have you?
    Tony

  • What is the error 4MEM/61/40000000: 0x8316fc98 in hardware test?

    Hi, everyone!
    I'm doing a hardware test in boot (option + D) and appears the error 4MEM/61/40000000: 0x8316fc98 about the hardware...
    What is this error? Can I have more details?
    Thx
    Fellipe Russo

    But in my "about this mac" appears "ok" status with the two 4gb that I have in macbook pro. What can be the problem? Bad connection? Because its working normally...
    Please help me

  • Hardware failure code 4MEM/61/40000000:0x812d7f90

    Hi guys.
    My macbookpro became very very slow and not even being able to start sometimes.
    I did the full hardware scan (start computer then hold "D") and it returned the following error: 4MEM/61/40000000:0x812d7f90.
    Memory problem? I did upgrade my mac from 4 to 8 GB one month after I bought it in a apple shop.
    Thanks!

    Yes. That is indicative of a defective byte in memory.

  • 2007 MBP freezes, Ran hardware test got error code 4MEM/11/40000000:505c99b0 Help?

    Hi all, my 2007 MBP freezes and requires me to hold power button to restart. It's happening somewhat frequently. ( installed new SSD and new battery in the last 2 months)
    I ran the quick hardware test ( am running the extended one now) and recieve the following error code  4MEM/11/40000000:505c99b0
    Hoped to squeeze another year or two out of this old warrior. Any ideas what this code might be?
    Thanks

    This is a memory error of some sort. We don't have the Rosetta stone for these errors, so I don't know what the rest means.

  • Same 4MEM/9/40000000 , but different aka (hopefully) the complete guide to this error code and changing RAM

    Hello world,
    finally, after having been reading here for years I decided to break silence and join the most venerable Apple discussions community!
    First of all, I'm no native speaker, so if I at one point don't express myself correctly, I'm sorry. If you don't understand please ask what exactly I meant since it's very important that we know exactly what each one of us is talking about, thank you.
    Important, too:
    I know there are a lot of posts with this topic and I sifted through a lot of them but none of them captures exactly what my problem or rather my questions are and unfortunately in a lot of them there is no real feedback from the original poster how it all worked out or not. So, I intend this thread to be that one helpful thread which more or less concentrates the knowledge of the other threads, where people with similar problems can go to in future.
    I ask one thing of you: Please DON'T answer with just one phrase à la "U got bad RAM, send it back" or "Contact Apple Customer Support Service whatever thingy" without explaining why this would be the only viable option (because I think it is not, at least at the moment).
    All the questions I 'd like answered are green, for you to not lose track. I hope this becomes a good discussion so everyone of us can learn a lot!
    Following problem:
    Initial situation:       
    My Computer: MacBookPro 8.2, early 2011, 15", 2,2 GHz i7; Mavericks 10.9.5    (yet without this bash fix but ¯\_(ツ)_/¯ )
           - Upgraded RAM from onboard 4 (2 x 2) GB to the "unofficially" possible 16 (2 x 8) GB 
    Ordered RAM on Amazon.de with the right Specs: 204 pin DDR3 SO-DIMM (1333 MHz, PC3-10600S, CL9),
    Manufacturer: CSX (http://www.csx-memory.com , while it's maybe not the most renown seller, it was described on another website as reliable )
        HERE (hope the link doesn't  change):               http://www.amazon.de/gp/product/B0084SH6WA/ref=oh_aui_detailpage_o01_s00?ie=UTF8 &psc=1
           - Installed it, booted Mac without problem, what does System Profiler say? I have full 16 GB   1600 MHz   Memory installed
    - Obviously sent me the "wrong" RAM (or can System Profiler be wrong??), funny thing: It works,
         --> after a LOT of research checked here http://guides.macrumors.com/Buying_RAM      my i7 is 2720QM, so supports it, lucky me
       Btw, if i go to About this Mac > more information > memory,  the Text there even says it can hold 1600 MHz, has this been written there like this all along?!
    - Which RAM do I have installed exactly now? since the sticker on it showed the originally ordered Specs.., moreover how do I determine the CAS latency of my installed RAM?
    Crashes:
    Didn't really have any, except..... well,  
    - In some instances Firefox (I think 32.02. or sth., the latest Version at this moment) reproduceably keeps crashing, for example right now, can't even start it,  that's why I can't tell you the exact version, maybe I edit that later. Safari so far hasn't crashed.
    - Once I had a System Crash, but it happened when I wanted to reboot after updating the firmware of a hooked on external WD drive to be usable again as time machine backup volume under mavericks (without endangering my data).
    The RAM seems to work fine; for example when I was doing a long overdue backup of 77GB on said drive, Activity Monitor showed a RAM Usage of  15,99 GB and nothing crashed. Only the fans were powering at some point but i thought that normal..
    - Actually produced two more Crashes when trying to run Apple Hardware Test (AHT), the one on the second disc that originally came with my Computer (probably made for OS 10.6.x    x= 6 or sth., don't remember which version my MBP was shipped with), which leads to
    Tests:
    Memtest86
    - I put Memtest86 v.5.01 on a USB Stick and bootet from that and let it test "the whole" RAM 
    (btw Do you know how you can put the bootable USB image of Memtest only to one (of a few) partition of my 32 GB USB Stick? The instructions (command line stuff) only let me put it on the whole Stick which makes it otherwise useless as a volume; ok here I'm not sure if I'm using the correct technical terms....)
    - I let Memtest86 do 3 and a half passes with one pass consisting of 10 different tests, so it took over 8 hours! 
    --> RESULT:   0   (in words: zero)  ERRORS,         
    --> That is why I think my RAM is ok, because I think (think NB, don't know) Memtest86 does good testing,or do you know      better?
    AHT
    - After that, out of curiosity, I tried to run AHT from the DVD with said results, then I ran AHT (also called Apple Diagnostics under Mavericks) from the Internet, this worked, but produced the famous 4MEM/9/40000000 Error Code,
    first one for example was: 4MEM/9/40000000: 0x8477df98, the last part after the colon is variable, but stays the same in one instance, i.e. if you repeat the AHT directly. If you restart the Computer an rerun the test then it changes, e.g. some other it showed 0x84770a18
    - I did the short and the extended version, it took ca. 2-3  and 16 min respectively till producing the Error Code (only 1 at a time)
    - Did it 4 times or so; once in short/simple version it showed no error, the rest the 4MEM/9 s.
    some example of a simple test, results taken out of the System Profiler Window (fehlgeschlagen= failed):
    Apple Diagnostics:
    The usual self test on start up is always passed (bestanden), see for example:
    What other than bad RAM can 4MEM/9/40000000 mean? I hope there are a few tech and computer savvy people around this place who know what they are talking about and can give me a good answer, or at least help to narrow it down. Actually I also think, the RAM sticks are not loose, but before I screw open my MBP again I would like to explore the other possibilities.
    Is it probable that this Error Code has got sth. to do with me installing a) 16 GB of b) 1600 MHz RAM, or maybe with CAS Latency (i don't know the actual CL of this RAM)? and if so, is it only because some Apple Programmer/Developer/Technician wrote some values in a list on the System Level, so it doesn't accept RAM it would normally work with?? If it works fine and is faster, why change it?
    Final Words:
    I repeat, apart from the Firefox crashes, my Mac seems to be working fine, at least I don't notice anything, (well, that disk utility and System Profiler (or whatever it's called nowadays) sometimes take time to start up is nothing special i think, is it?)
    But now I'm scared that perhaps there could be a future danger for my computer I do not foresee...I hope you can at least exclude that.
    So I'd rather spend my time starting a discussion here with people who don't have to abide by some corporate policy (right?) than having the hassle of repeatedly screwing my Mac open and shut  and doing expensive calls with all the companies involved who won't tell me anything more in depth than "we have to send it there, do more tests and you get it back then".
    I hope that this thread won't rot in the wastelands of unanswered posts and that maybe all the people who take part in it learn sth. and all the people seeking help in future will find it here.
    Thanks for your patience!
    Waiting for your greatly appreciated answers,
    MuddyMic
    PS: Why is there no category Hardware, Components, RAM or sth similar? Not sure if it fits in Ports and Interfaces so I put it under Using a MBP

    Hello world,
    finally, after having been reading here for years I decided to break silence and join the most venerable Apple discussions community!
    First of all, I'm no native speaker, so if I at one point don't express myself correctly, I'm sorry. If you don't understand please ask what exactly I meant since it's very important that we know exactly what each one of us is talking about, thank you.
    Important, too:
    I know there are a lot of posts with this topic and I sifted through a lot of them but none of them captures exactly what my problem or rather my questions are and unfortunately in a lot of them there is no real feedback from the original poster how it all worked out or not. So, I intend this thread to be that one helpful thread which more or less concentrates the knowledge of the other threads, where people with similar problems can go to in future.
    I ask one thing of you: Please DON'T answer with just one phrase à la "U got bad RAM, send it back" or "Contact Apple Customer Support Service whatever thingy" without explaining why this would be the only viable option (because I think it is not, at least at the moment).
    All the questions I 'd like answered are green, for you to not lose track. I hope this becomes a good discussion so everyone of us can learn a lot!
    Following problem:
    Initial situation:       
    My Computer: MacBookPro 8.2, early 2011, 15", 2,2 GHz i7; Mavericks 10.9.5    (yet without this bash fix but ¯\_(ツ)_/¯ )
           - Upgraded RAM from onboard 4 (2 x 2) GB to the "unofficially" possible 16 (2 x 8) GB 
    Ordered RAM on Amazon.de with the right Specs: 204 pin DDR3 SO-DIMM (1333 MHz, PC3-10600S, CL9),
    Manufacturer: CSX (http://www.csx-memory.com , while it's maybe not the most renown seller, it was described on another website as reliable )
        HERE (hope the link doesn't  change):               http://www.amazon.de/gp/product/B0084SH6WA/ref=oh_aui_detailpage_o01_s00?ie=UTF8 &psc=1
           - Installed it, booted Mac without problem, what does System Profiler say? I have full 16 GB   1600 MHz   Memory installed
    - Obviously sent me the "wrong" RAM (or can System Profiler be wrong??), funny thing: It works,
         --> after a LOT of research checked here http://guides.macrumors.com/Buying_RAM      my i7 is 2720QM, so supports it, lucky me
       Btw, if i go to About this Mac > more information > memory,  the Text there even says it can hold 1600 MHz, has this been written there like this all along?!
    - Which RAM do I have installed exactly now? since the sticker on it showed the originally ordered Specs.., moreover how do I determine the CAS latency of my installed RAM?
    Crashes:
    Didn't really have any, except..... well,  
    - In some instances Firefox (I think 32.02. or sth., the latest Version at this moment) reproduceably keeps crashing, for example right now, can't even start it,  that's why I can't tell you the exact version, maybe I edit that later. Safari so far hasn't crashed.
    - Once I had a System Crash, but it happened when I wanted to reboot after updating the firmware of a hooked on external WD drive to be usable again as time machine backup volume under mavericks (without endangering my data).
    The RAM seems to work fine; for example when I was doing a long overdue backup of 77GB on said drive, Activity Monitor showed a RAM Usage of  15,99 GB and nothing crashed. Only the fans were powering at some point but i thought that normal..
    - Actually produced two more Crashes when trying to run Apple Hardware Test (AHT), the one on the second disc that originally came with my Computer (probably made for OS 10.6.x    x= 6 or sth., don't remember which version my MBP was shipped with), which leads to
    Tests:
    Memtest86
    - I put Memtest86 v.5.01 on a USB Stick and bootet from that and let it test "the whole" RAM 
    (btw Do you know how you can put the bootable USB image of Memtest only to one (of a few) partition of my 32 GB USB Stick? The instructions (command line stuff) only let me put it on the whole Stick which makes it otherwise useless as a volume; ok here I'm not sure if I'm using the correct technical terms....)
    - I let Memtest86 do 3 and a half passes with one pass consisting of 10 different tests, so it took over 8 hours! 
    --> RESULT:   0   (in words: zero)  ERRORS,         
    --> That is why I think my RAM is ok, because I think (think NB, don't know) Memtest86 does good testing,or do you know      better?
    AHT
    - After that, out of curiosity, I tried to run AHT from the DVD with said results, then I ran AHT (also called Apple Diagnostics under Mavericks) from the Internet, this worked, but produced the famous 4MEM/9/40000000 Error Code,
    first one for example was: 4MEM/9/40000000: 0x8477df98, the last part after the colon is variable, but stays the same in one instance, i.e. if you repeat the AHT directly. If you restart the Computer an rerun the test then it changes, e.g. some other it showed 0x84770a18
    - I did the short and the extended version, it took ca. 2-3  and 16 min respectively till producing the Error Code (only 1 at a time)
    - Did it 4 times or so; once in short/simple version it showed no error, the rest the 4MEM/9 s.
    some example of a simple test, results taken out of the System Profiler Window (fehlgeschlagen= failed):
    Apple Diagnostics:
    The usual self test on start up is always passed (bestanden), see for example:
    What other than bad RAM can 4MEM/9/40000000 mean? I hope there are a few tech and computer savvy people around this place who know what they are talking about and can give me a good answer, or at least help to narrow it down. Actually I also think, the RAM sticks are not loose, but before I screw open my MBP again I would like to explore the other possibilities.
    Is it probable that this Error Code has got sth. to do with me installing a) 16 GB of b) 1600 MHz RAM, or maybe with CAS Latency (i don't know the actual CL of this RAM)? and if so, is it only because some Apple Programmer/Developer/Technician wrote some values in a list on the System Level, so it doesn't accept RAM it would normally work with?? If it works fine and is faster, why change it?
    Final Words:
    I repeat, apart from the Firefox crashes, my Mac seems to be working fine, at least I don't notice anything, (well, that disk utility and System Profiler (or whatever it's called nowadays) sometimes take time to start up is nothing special i think, is it?)
    But now I'm scared that perhaps there could be a future danger for my computer I do not foresee...I hope you can at least exclude that.
    So I'd rather spend my time starting a discussion here with people who don't have to abide by some corporate policy (right?) than having the hassle of repeatedly screwing my Mac open and shut  and doing expensive calls with all the companies involved who won't tell me anything more in depth than "we have to send it there, do more tests and you get it back then".
    I hope that this thread won't rot in the wastelands of unanswered posts and that maybe all the people who take part in it learn sth. and all the people seeking help in future will find it here.
    Thanks for your patience!
    Waiting for your greatly appreciated answers,
    MuddyMic
    PS: Why is there no category Hardware, Components, RAM or sth similar? Not sure if it fits in Ports and Interfaces so I put it under Using a MBP

  • RAM trouble (4MEM/9/40000000: 0xb865f398)

    I have an iMac 21.5" (mid 2010). Off and on over the past year I have had random shut downs "because of an unexpected error". Recently it has gotten much worse. Firefox has crashed a lot, or any other app that is more intensive. I reformatted my iMac, but that didn't help. I ran the Apple Hardware Test, and it gave the error code:
    4MEM/9/40000000: 0xb865f398
    From what I know, this is related to the RAM. I have four 4GB Kingston Tech modules installed. I removed all but one, then ran the Hardware Test again. After going through all four modules, all the tests stated "No Trouble Found". Then I ran I module in each port to check if a port was bad, and still found no trouble. I've run two at a time and three at a time, but still "No Trouble Found". The only time I get the error message is when all four modules are installed.
    Does anyone know what the problem could be? Even if I leave only three modules installed (which didn't give an error message when I ran the Hardware Test) I still have frequent crashes and freezes. I've got OS X Yosemite 10.10.3 installed.
    Thanks for the help!

    Install the original RAM that shipped with the Mac and then test. If it is OK (I suspect it is) replace the Kingston RAM (which tends to be problematic in iMacs) with a higher quality RAM from either Crucial or OWC, purchase directly from either vendor. iMacs are sensitive to RAM and demand high quality RAM rather than value RAM.
    Your issue is one of the following:
    Failed RAM
    Incorrect RAM
    Unseated RAM

  • Kernel Panic 4MEM/1/40000000: 0x7bb1a790

    Hello,
    My computer is an Intel Imac that is about 6 months old.
    Over the last several weeks my Intel Imac has been experiencing problems. It started with a few programs closing unexpectingly every other day. It climaxed the other day with programs crashes right after opening and finally kernel panics (the black screen that comes over the screen with all the different languages saying to restart the computer).
    I ran the Hardware Test and got the error message:
    4MEM/1/40000000: 0x7bb1a790
    I can't even start my computer without it going to the black screen after 30 seconds.
    After researching this it seems I have some sort of hardware problem that is pretty serious. I was wondering if anybody knows the specifics of this particular error message I recieved. Can factory RAM just malfuction out of nowhere?
    Any help would be greatly appreciated. Thanks for your time,
    Pug
    Imac   Mac OS X (10.4.8)  

    It's a bad RAM error. You need to take the computer to an Apple service center to either repair the computer or replace defective RAM.
    Any RAM can malfunction out of nowhere. However, the error may not be due to defective RAM. It could also be due to other hardware failure on the logic board such as the memory controller.
    Why reward points?(Quoted from Discussions Terms of Use.)
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    Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

  • Program crashes regularly

    I've got a group of programs that crash way too often to be considered coincidental. The group includes Firefox 2.0, SuperDuper, XCode 2.4.1, and iTune 7.0.2. All are the latest Universal versions and I've removed and reinstalled all of them multiple times.
    My setup:
    Mac Pro 2.66 GHz, 4 GB RAM (2 GB Apple, 2 GB Crucial certified to Mac Pro specifications). 3 500 GB harddrives (1 stock 500 GB Seagate, and 2 identical to stock Seagate 500 GB's). I use one of the Seagates as a destination for an image of the main drive. I use the 3rd Seagate as the repository for all my Parallels VMs (Win XP, Ubuntu 6.10, and Fedora Core 5).
    I've run the TechTool Deluxe multiple times and find no evidence of any hardware problems. I've removed the Crucial Memory and the problem still occurs. I've swapped the Crucial for the stock Memory, and the problems still occur. I've done deep verifications of all the hard drives. I can't get a bead on the causes of these problems. I've sent EVERY crash report to Apple and I've tried to dissect what the programs were doing at the time of crash. Nothing jumps out. I can say that the problems occur more frequently when the machine comes "out of sleep" than at any other time, but I don't leave programs running while the machine is "sleeping".
    The fact that these programs come from both Apple and 3rd Parties doesn't suggest a particular programming issue unless it is in the SDK for Tiger.
    I is hard to seek help from Apple when the problems aren't consistent. It is hard to seek help from the program developers when their program isn't alone with the problems.
    I'm running out of ideas short of completely reinstalling the OS and reinstalling all of the apps. At this point, that would be a really time consuming process as I have quite an array of 3rd party applications installed.
    Any thoughts or suggestions on whether my problems are common or rare and whether there are other things I might check out before taking the big hammer. These crashes occur often enough to be really annoying, but not consistently enough that I can predict when they'll occur.
    Help or ideas appreciated.

    I don't know exactly what the problem is, but the crash reports in the log folder have been reviewed by the developers of SuperDuper! and Onyx. They both confirm that the error is in 10.4.8 and that they're getting many reports of problems that emerged when 10.4.8 was released. That led to careful evaluation of the crash logs and bug reports filed to Apple regarding the crashes. I don't know what the bug numbers are and the crash reports don't mean a whole lot to me without access to the program source code. I know that lots of people use these programs without problems, but with the vendors acknowledging significant problems under 10.4.8, one can only wait it out until Apple addresses the problem(s) in a future update.
    The problem with SuperDuper is replicable and occurs under a very specific circumstance that many people may not use. I use the scheduler to image my harddrive nightly (I've got 3 identical 500 GB drives, not in a RAID configuration). Typically SuperDuper has to awake from sleep to run as I don't want it interrupting my own work. If the machine has been asleep for a long time (more than 2 hours), it seems to have some difficulty awaking for SuperDuper. The program runs for a few minutes and then crashes, typically right after repairing permissions on the source drive and before starting to actually image to the new drive. If I run SuperDuper directly, without waking the machine from sleep, it runs flawlessly. I have the same problems with ONyX - it runs unattended, requiring the machine to awaken from sleep. These two problems seem related to one specific problem with 10.4.8.
    The problems with Firefox are harder to duplicate, except that they are pretty consistent. Firefox seems to crash for no apparent reason. Typically I'm navigating on a page that has a lot of fancy html code. Firefox just barfs and tosses me out. Other times, I can load Firefox cold and have it fail run out of the box.
    iTunes crashes under a variety of circumstances, none predictible. And the list goes on.
    I've done heavy troubleshooting, including removing RAM, moving RAM around, removing hard drives, switching hard drives from Bay 2 to Bay 1 (Bay 2 is a clone of Bay 1 and I've made the drives interchangeable). I've done extensive RAM testing 100's of replications. I've tested hardware with the AHT as well as TechTool and I've run these tests immediately after one of these crashes occurs and before they occur.
    I'm convinced the problem is not hardware. Were it not for the solid responses from the SuperDuper and ONYx developers, I would do a reformat and reinstall, but I'm convinced it is a waste of time unless I'm willing to do it for a downgrade. Since that is the only way to do it, I'm going to proceed slowly.
    Thanks for your response.

  • Mac mini issues, 4mem/1/40000000: 1c044014

    Hi all,
    I have been having issues with my Mini, its crashing, really snow and overall is being very naughty.
    I was told to run a hardware test after i could do a repair job. This is one of the few error codes that kept coming up. 4mem/1/40000000: 1c044014
    I know the code "4m3m" is a Memory issue but i cant find out what the rest of the code means.
    Can you help?
    Cheers,
    Jase

    Hi chaps, thanks for your help. So i tried to run AHT but it kept stopping after a few seconds. I managed to pick up some more RAM which is now in the machine and i am running another AHT as the machine would not run properly. Results of the AHT came back clean so i decided to start the machine up in DU, i ran VerifyDisc and it came back with ''Keys out of order, The volume Mac HD needs to be repaired and Error: Filesystem failed. So i then tried to run RepairDisc and these issues came up "Keys out of order, The voloume Mac HD could not be repaired & Error: Filesystem verify or repair failed.
    So now i am lost and dont know what to do.....
    Any ideas anyone?

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