Failed to connect to the server, specify a valid server name and ID and pw

I am trying to install business one on a clients application server, where their sql server software is installed on a different server. When I get to the point of the installation where it asks for connection information: sql type, sql server name, logon and password, it fails after entering the correct info. I have double checked this info, typed it repeatedly and correctly and I continue to receive the following error: Failed to connect to the server, specify a valid server name and ID and password and try again. Can anyone lead me in the right direction to determine what my issue is? I can connect to sql server with the sa logon, on the sql server and I can access/ping the sql server from the application server, I just can't connect to sql server through the installation. I checked the sql server settings that I know of, so I don't know if it is an issue there or if it is a port issue or what.
Thanks for any help.

Following is whjat the customers IT team reported they did to get the install running:
RIGHT!  Worked it out!    It wasn't firewall in the end at all, it was that the SAP B1 installation isn't aware of SQL Server 2008 R2 (version 10.50.x.x).
The vbscript was looking for the presence of SQL Server 2008 (version 10.0.x.x) in the registry and not by scanning ports or suchlike.
If you use the autorun installation from this folder; E:\BusinessEvolution\Software\SAP_Extract_via_WINZIP it should work fine - I've modified the checksql.htm to look for SQL 2008 R2 and now autorun goes past that first problem.
Not sure if that will be any help to you? In that instance I think we were installing 8.8 PL17...
The upgrade frpm there to 8.81 PL07 worked fine

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    How to: Configure a Report Server for E-mail Delivery (Reporting Services Configuration)
    How to Use Telnet to Test SMTP Communication
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    Failure sending mail: The transport failed to connect to the server
    SCOM: Report Subscription “Failure sending mail: The transport failed to connect to the server”
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       <Extension Name="SHAREPOINTLIST" Type="Microsoft.ReportingServices.DataExtensions.SharePointList.SPListConnection,Microsoft.ReportingServices.DataExtensions"/>
       <Extension Name="SAPBW" Type="Microsoft.ReportingServices.DataExtensions.SapBw.SapBwConnection,Microsoft.ReportingServices.DataExtensions.SapBw"/>
       <Extension Name="ESSBASE" Type="Microsoft.ReportingServices.DataExtensions.Essbase.EssbaseConnection,Microsoft.ReportingServices.DataExtensions.Essbase"/>
       <Extension Name="TERADATA" Type="Microsoft.ReportingServices.DataExtensions.TeradataConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
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       <Extension Name="ORACLE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Oracle.OraSqlSQCommand,Microsoft.ReportingServices.SemanticQueryEngine">
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       <Extension Name="OLEDB-MD" Type="Microsoft.AnalysisServices.Modeling.QueryExecution.ASSemanticQueryCommand,Microsoft.AnalysisServices.Modeling"/>
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      <ModelGeneration>
       <Extension Name="SQL" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MsSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
       <Extension Name="SQLAZURE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.MSSQL.MsSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
       <Extension Name="ORACLE" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Oracle.OraSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
       <Extension Name="TERADATA" Type="Microsoft.ReportingServices.SemanticQueryEngine.Sql.Teradata.TdSqlModelGenerator,Microsoft.ReportingServices.SemanticQueryEngine"/>
       <Extension Name="OLEDB-MD" Type="Microsoft.AnalysisServices.Modeling.Generation.ModelGeneratorExtention,Microsoft.AnalysisServices.Modeling"/>
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       <Extension Name="Windows" Type="Microsoft.ReportingServices.Authorization.WindowsAuthorization, Microsoft.ReportingServices.Authorization"/>
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       <Extension Name="Windows" Type="Microsoft.ReportingServices.Authentication.WindowsAuthentication, Microsoft.ReportingServices.Authorization"/>
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        </Event>
       </Extension>
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      <AppID>(Default)</AppID>
      <CacheLevel>Default</CacheLevel>
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