Failed to open connection when opening report in InfoView

We get the following error when trying to open any report in InfoView. This is only happening after our database server changed, but the ODBC connections appear correct. Can anyone help with this?

Hi Amos,
First of all, check that your ODBC is working. Do this thorugh ControlPanel->Administrative Tools->DataSources. If this is working then good.
If the connection test is successful, update your conneciton theough "Set DataSource Location" under the Databadse menu in Crystal Repoorts.

Similar Messages

SSRS 2008 R2 - Try to Open RDL - I got an error saying "Failed to open report 'reports_List.rdl' ... "Invalid character in the given encoding. Line 1, position 1".

Hi,
I am working on SSRS 2008 R2.
My Colleague gave me one RDL. I have added it to my SSRS project on BIDS & Tried to Open by double-click on that RDL.
I got a popup error saying "Failed to open report 'reports_List.rdl'. clicked on
Details button & noticed error explanation as . "Invalid character in the given encoding. Line 1, position 1".
When i try to View Code of this RDL, I got another error message saying "Exception from HRESULT: 0x80041FEB"
Can anybody suggest me ... what exactly the root cause of it? how can i resolve it ?
thanks a lot in advance !
best regards,
Venkat

Hi Venkat,
Did you use Visual Studio 2010 on your test? It is a known issue of Visual Studio 2010. Please refer to the following document. It has fix method provided by the Microsoft Web Development Tools team to work around the issue.
https://connect.microsoft.com/VisualStudio/feedback/details/552134/hresult-error-creating-timetracking-sample-web-site-project
Since the issue related to Visual Studio. I suggestion you post the question in the following forum:
http://social.msdn.microsoft.com/Forums/en-US/home?forum=Vsexpressvb
It is appropriate and more experts will assist you.
Regards,
Alisa Tang
Alisa Tang
TechNet Community Support

"Failed to open report" error while running reports using Crystal Report

We have a web application develeoped in ASP.Net, SQL Server 2005 , Crystal Reports 10.0. Sometimes if a large number of users run reports from their individual nodes they receive an error "Failed to open report ", if we restart the IIS they are able to run the reports. In addition to this the users also sometimes get the error "Maximum Report limit attained". Can any one provide me with a solution other than restarting the IIS.

Hi,
Use the close and dispose method for Report object. Its a best practice to code also gc.collect for garbage collection.
It might help you!!
Regards,
Amit

"Failed to open report" error while running reports

We have a web application develeoped in ASP.Net, SQL Server 2005 , Crystal Reports 10.0. Sometimes if a large number of users run reports from their individual nodes they receive an error "Failed to open report ", if we restart the IIS they are able to run the reports. In addition to this the users also sometimes get the error "Maximum Report limit attained". Can any one provide me with a solution other than restarting the IIS.

Hi Balla
If you face this issue only while running the reports from a .Net web application, then please post this thread to the sdk development forum.
You can follow the link below:
https://www.sdn.sap.com/irj/sdn/businessobjects-sdk-forums
Thanks

Error while opening report in Infoview

I am getting following error while opening report in Infoview.
Following is error generated in tomcat,
com.businessobjects.rebean.wi.ServerException: Cannot open document. Error during import. (DX0005)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.ras21.SAXHandlerERRORS$SAXHandlerERROR.initElement(SAXHandlerERRORS.java:108)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.SXMLHandling$StructuredSAXHandler.startElement(SXMLHandling.java:187)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.SXMLHandling$StructuredSAXHandler.startElement(SXMLHandling.java:202)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.SXMLHandling$StructuredSAXHandler.startElement(SXMLHandling.java:202)
     at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
     at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
     at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
     at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
     at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
     at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
     at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
     at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
     at javax.xml.parsers.SAXParser.parse(Unknown Source)
     at com.businessobjects.rebean.fc.internal.ras21.XMLviaRAS21Decode.openDocument(XMLviaRAS21Decode.java:537)
     at com.businessobjects.rebean.fc.internal.ras21.RAS21DocumentComAdapter.openDocument(RAS21DocumentComAdapter.java:69)
     at com.businessobjects.rebean.fc.internal.ras21.RAS21ReportEngineComAdapter.openDocument(RAS21ReportEngineComAdapter.java:100)
     at com.businessobjects.rebean.fc.internal.ReportEngineImpl.openDocument(ReportEngineImpl.java:249)
     at org.apache.jsp.viewers.cdz_005fadv.viewCDZDocument_jsp._jspService(viewCDZDocument_jsp.java:267)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
     at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
     at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
     at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
     at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
     at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
     at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
     at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
     at java.lang.Thread.run(Thread.java:534)
Caused by: java.lang.Exception: Cannot open document. Error during import. (DX0005) (80043746)
     at com.businessobjects.rebean.fc.internal.platformspecific.xml.ras21.SAXHandlerERRORS$SAXHandlerERROR.initElement(SAXHandlerERRORS.java:100)
Please help me to resolve the above problem
Reagrds,
Ramesh

Hi Ramesh,
It may seem like a lot of information, but from a debugging perspective it doesn't tell us much.
You need to give some more info and even then it would probably be a good idea to call support.
Can you tell us;
Which version are you on?
Can you open de document from another desktop intelligence machine, not only the one that it was built on?
- This checks ; you can import the document; the structure of the document is fine (not corrupted).
Can you refresh the document on that other machine?
- This check ; the link to the universe is fine, the universe can be imported, the connection to the database is fine.
What is your preference as a BOE user to view Deski documents?
- Try a few others, so you know if the problem is with one type only (and which).
Now you will have a few more pointers more as to where the problem lies.
Even then it can be sheer size of the document, complexity of it, etc.
Good luck,
Marianne

CRVXI fails to open report

Hi,
Can anyone help with this issue?
Some reports are failed to open in CR XI Report Viewer when being scheduled and sent to the email.
The Error:
Problem Encountered: com.crystaldecisions.reports.common.GeneralException: Unable to load database connector 'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
Report can be opened and viewed with CR developer. Report also can be opened with CR Viewer when it is not sent through e-mail. Report runs and displayed on the server.
Thanks for any help

beta

Running Java program created with Eclipse plugin fails to open report

I created a CR 2008 report and using the Eclipse plug-in I created a Java program to drive data through the report and export the resulting reports as pdf files.
This process works just fine if I run the Java program in Eclipse. I copied the code to a server to run the application remote.
The program fails at the point of opening the Crystal Report. This is the error.
D:\src>java EDIInvoice
Current date : 2009928-
Report output name is : D:\src\report\Invoice2009928-45462829.pdf
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: com/ibm/icu/util/Ca
lendar---- Error code:-2147467259 Error code name:failed
        at com.businessobjects.reports.sdk.JRCCommunicationAdapter.<init>(Unknown Source)
This is the code
public class EDIInvoice {
     private static final String REPORT_NAME = "D:
src
CR8Invoice.rpt";
     public static void launchApplication() {
     try
        FileInputStream in = new FileInputStream("D:
src
ghxInv.txt");
        BufferedReader br = new BufferedReader(new InputStreamReader(in));
        String strLine;
        Calendar cal = new GregorianCalendar();
        int month = cal.get(Calendar.MONTH);
        int year = cal.get(Calendar.YEAR);
        int day = cal.get(Calendar.DAY_OF_MONTH);
        String today = (year + "" + (month + 1) + "" + day + "-");
        System.out.println("Current date : " + today);
// Read the file one line at a time
        while ((strLine = br.readLine()) != null)
            String patternStr = ",";
            String[] fields = strLine.split(patternStr);
            String EXPORT_FILE = "D:
src
report
Invoice" + today + fields[1] + ".pdf";
            String Company = fields[0];
            String Invoice = fields[1];
            String PO_number = fields[2];
                   System.out.println("Report output name is : " + EXPORT_FILE);
     try {
//Open report.
     ReportClientDocument reportClientDoc = new ReportClientDocument();
     reportClientDoc.open(REPORT_NAME, 0);
     System.out.println("Opened the report");
As you can see the first 2 println statements worked fine, but the 3rd one failed. The program was not able to open the report.
Is there a reason the code can not run without Eclipse?

did you copy all the jar files? especially the jrcadapter.jar? please download the following sample and modify it accordingly:
[http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/f087d31f-3e11-2c10-2cba-fcb5855f79ef]

Fail to open report - Custom table prefix specified in the InfoStore error

The version is BOXI3
The open report method as
IInfoObject report = this.openManagedReportAsIInfoObject(reportName, parentFolderID, iStore, reportAppFactory);
reportClientDocument = reportAppFactory.openDocument(report, OpenReportOptions._openAsReadOnly, java.util.Locale.US); // exception here
Exception :
com.crystaldecisions.sdk.occa.managedreports.ras.internal.ManagedRASException: Cannot open report document. --- Custom table prefix specified in the InfoStore does not exist. This is a configuration problem. Please contact your system administrator.
cause:com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Custom table prefix specified in the InfoStore does not exist. This is a configuration problem. Please contact your system administrator.---- Error code:-2147467259 Error code name:failed
detail: Custom table prefix specified in the InfoStore does not exist. This is a configuration problem. Please contact your system administrator.
     at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
     at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
Any one knows why and how to config propertly ?
Thanks.
Forest

Hello Forest,
Please try using following code :
ISessionMgr sessionMgr = CrystalEnterprise.getSessionMgr();
IEnterpriseSession enterpriseSession = sessionMgr.logon("username", "password", "hostname:port", "secEnterprise");
IInfoStore iStore = (IInfoStore) enterpriseSession.getService("InfoStore");
IInfoObjects infoObjects = iStore.query("Select SI_ID From CI_INFOOBJECTS Where SI_NAME='World Sales Report' And SI_INSTANCE=0");
IInfoObject infoObject = (IInfoObject)infoObjects.get(0);
IReportAppFactory reportAppFactory = (IReportAppFactory) enterpriseSession.getService("RASReportFactory");
ReportClientDocument rcd = new ReportClientDocument();
rcd = reportAppFactory.openDocument(infoObject,0, java.util.Locale.US);
Thanks,
Chinmay

Error message: Table could not be found when opening reports with InfoView or CMC

Post Author: Giovanni
CA Forum: Authentication
Hi All,
I have Crystal Reports Server XI R2 installed on a server and the database folder (foxpro) is located on a different server. Crystal is connected to the database using an ODBC connection (UNC path).
When I try to preview a report in Infoview or CMC I get the following error: "There was an error retrieving data from the server: The table 'dp' could not be found. Error in File C:\WINDOWS\TEMP\{BC665D6D-95DE-426B-A7A2-EBF9D23F42F4}.rpt: The table could not be found."
dp is the name of one of our tables.
If I publish a report that uses sql database or a foxpro db that is located on the same server as Crystal Server I donu2019t receive any error message..
Please help if you can and thanks in advance.
Giovanni

Post Author: colin mackenzie
CA Forum: Authentication
Hi Giovanni.
This post of yours is going on 2 weeks old.
Have you solved your problem?

Acrobat X Std. Fails to Open, reporting, "Acrobat failed to send DDE command"

When I try to open Acrobat, whether opening it via a document or directly, it fails immediately, reporting an error, "Acrobat failed to send DDE command." I cannot even get into Acrobat's settings menus since the program fails entirely. I am operating on a newish Windows 7 PC which has been running this program successfully for a few months up until today. Help!

Hi Jeff,
It would be my recommendation that you contact our technical support team.
They should be able to help you!
Kind regards, Stacy

Error when refreshing report in Infoview

Post Author: Anna-Marie Smith
CA Forum: Administration
We are running BO XI release 2. I can run any report in Desktop Intelligence, but when I publish it and try to run it through Infoviewer I get the following error:
Connection or SQL sentence error: (DA00005): [Exception: CS, Bad Value for Field: Single Sign-On failed because the required components have not been property initialized.
Can anyone please assist?
Thank you.

Hey folks,
i suppose we are facing the same error. But where do i check if the key for the server-side integration kit has expired? There is no explicit key in our CMC.
We use BOE XI 3.1.
Thanks in advance!

Error Notification when Running Reports from InfoView

Post Author: jefegrande
CA Forum: Administration
Is there any way to have infoview notify a user/s if a scheduled report fails for any reason. I haven't been able to find anything on this matter.
Thanks.
Mark F.

Post Author: amr_foci
CA Forum: Administration
i think you may need to configure an audit server for some servrices on the business objects enterprise
look for how u make an audit
good luck

Backend BW roles for users needed when running reports in infoview?

Hello all,
We are using SAP BI Queries as the sources of our universes, the user is going to logon to infoview to run report in webi. We have created some access levels in CMC to restrict users, the question is - the user will still need some kind of backend BW roles to have access to the BI query that is developed in BW system right? That way the user can fetch data?
Let me know
Thanks in advance.

Hi,
If you are using SAP Authentication and Single sign on option in universe connection, the users must have sufficient roles to access SAP BW database.
if not, the only user login which you create during connection creation having roles to access to BW database is enough. In this case, the user can login to Infoview using any user and can access the report if he has priveleges to the report.
Hope this helps!

Proxy error when running reports in Infoview

We are running XI 3.1 sp4 and are getting a Proxy error on some reports when running in PDF mode. Any ideas?
Here's the error:
Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /AnalyticalReporting/ViewAsPDF/Disposition Analysis Report.pdf.
Reason: Error reading from remote server
Apache Server at preprod.nalts.com Port 443

Hi Sylvia,
It seems that the reverse proxy you are using: Apache could have problems with the sessions of the users. I have seen the same behaviour with other Load Balancers. If you have different WAS in the backend, make sure they stay with the same WAS (session affinity).
Regards,
Julian

Error: Failed to open the connection when opening Crystal Report in CMC or

Hello all,
I am getting theError: Failed to open the connection when opening Crystal Report in CMC or Infoview
with access database as the datasource which is in the network drive.

Hi Sonali,
This is because Crystal Reports does not recognize database connection from share drive
1. Save the database locally on server machine
2. Create a new database on server and link the new database with the database on Network.
Steps to link the database.
1.Create a new test database on server.
2. Go to File --> Get External Data --> Link tables | Select the database on Network Drive.
3. Select all the tables from the database.
4. Save the Database e.g. Test.mdb.
5. Create an ODBC Connection on server machine, with the same name as on client machine using test.mdb database.
Note: Click on Advanced button, enter the default user id and password for the odbc connection, it is not mandatory to give Login Name and Password, only if the user id and password are given then we need to provide the same user id and password in the CMC database configuration.
6. Create a report using this ODBC connection, and save the report to Enterprise.
Regards,
Navin

Failed to open connection when opening report in InfoView

Similar Messages

Maybe you are looking for