"Failed to retrieve data for this request" occurred when I tried to access a database.

Hi,
I installed the sql server 2008 Client on my pc, so that I can connect to a remote sql server 2008 Enterprise cluster.  Here is what happened:
0. Added myself as a db_owner on the two databases in the sql server cluster.
1. On my windows xp pro, I typed the server name and log in.
2. After I logged in, I clicked on the Databases to expand the node.  However, an error prompt says,
"Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc)
The server principal "DomainName\MyName" is not able to access the database "DevicelockDB" under the current security context. (.Net SqlClient Data Provider)"
I only need to connect to two databases that I created on the sql cluster.  I don't know why the DevicelockDB is needed before I can access two databases.  What does DevicelockDB do?  Do I need it for connecting to a database?  Let me know, thanks in advance.

I had the same problem , this one resolved the problem , thank you  deshmukhsdineshd
Best
Regards
Tony de Leon

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    (01) 2014-04-10 11:51:46 Slp: WER: Submitted 1 of 1   failures to the Watson data repository
    (01) 2014-04-10 11:51:46 Slp: Sco: File   'C:\Windows\system32\Cluster.exe' does not exist
    (01) 2014-04-10 11:51:46 Slp: Failed to collect cluster   logs, cannot find Cluster.exe under system directory.
    (01) 2014-04-10 11:51:46 Slp: Dumping final cluster state.
    (01) 2014-04-10 11:51:49 Slp: Completed dumping final   cluster state.
    (01) 2014-04-10 11:51:51 Slp:
    (01) 2014-04-10 11:51:51 Slp:   ----------------------------------------------------------------------
    (01) 2014-04-10 11:51:51 Slp:
    (01)   2014-04-10 11:51:51 Slp: Error result: -2146233088
    (01)   2014-04-10 11:51:51 Slp: Result facility code: 19
    (01)   2014-04-10 11:51:51 Slp: Result error code: 5376
    (01)   2014-04-10 11:51:51 Slp: SQM Service: Sqm does not have active session.

    Hello SQL Ranger,
    Thanks for posting the detailed log. I dont have exact solution for this but I can give you some hint what could be reason patch has failed below message points to fact that there is some issue with account which is used to install CU patch.Have alook at
    below log.It says that when patch was trying to get details from other node in cluster it was not able to.
    01) 2014-04-10 11:51:33 Slp: Discovery on local machine is complete
    (01) 2014-04-10 11:51:33 Slp: Running discovery on remote machine: VMSPDB1
    (01) 2014-04-10 11:51:35 Slp: Discovery on VMSPDB1 failed due to exception
    (01) 2014-04-10 11:51:36 Slp: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException: Failed to retrieve data for this request. ---> System.ComponentModel.Win32Exception: Not all privileges or groups referenced are assigned to the caller.
    IMO I strongly feel it is issue with the account. Microsoft has also documented about this for SQL Server 2008 .Have a look at following links
    http://support.microsoft.com/default.aspx?scid=kb;en-US;2000257
    Please also assign privilege mentioned in below link
    http://www.bradg.co.za/?p=12
    Hope this helps
    Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers

  • Failed to retrieve data for this request.

    Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc) \CREATE FILE encountered operating system error 5(Access is denied.) while attempting to open or create the physical file 'D:\SAP\MDF_LDF\BatchMasterLicenseManager.mdf'.
    (MTITLE: Microsoft SQL Server Management Studio
    Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc) 
    For help, click:
    http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&LinkId=20476 
    ADDITIONAL INFORMATION: 
    An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)
    CREATE FILE encountered operating system error 5(Access is denied.) while attempting to open or create the physical file 'D:\SAP\MDF_LDF\BatchMasterLicenseManager.mdf'. (Microsoft SQL Server, Error: 5123)
     For help, click:
    http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=10.50.1600&EvtSrc=MSSQLServer&EvtID=5123&LinkId=20476
    BUTTONS:
    OK

    Yes, that is the solution now for attaching a database.
    For every expert, there is an equal and opposite expert. - Becker's Law
    My blog
    My TechNet articles

  • Unable to install SQL Server Express 2008 R2 - Errors "Failed to retrieve data for this request"

    As domain admin I am attempting to install "SQL Server 2008 R2 with SP2" but it keeps failing with "Failed to retrieve data for this request".
    The installation never actually starts, it errors before then.
    It displays the same error even if I run the System Configuration Checker.
    The summary.txt for the install displays the following text:
    Overall summary:
      Final result:                  Failed: see details below
      Exit code (Decimal):           -1554760125
      Exit facility code:            852
      Exit error code:               15939
      Exit message:                  Failed to retrieve data for this request.
      Start time:                    2014-08-15 16:49:52
      End time:                      2014-08-15 16:50:06
      Requested action:              RunRules
    Machine Properties:
      Machine name:                  servername
      Machine processor count:       8
      OS version:                    Windows Server 2008 R2
      OS service pack:               Service Pack 1
      OS region:                     United States
      OS language:                   English (United States)
      OS architecture:               x64
      Process architecture:          64 Bit
      OS clustered:                  Yes
    Product features discovered:
      Product              Instance             Instance ID                   
    Feature                                  Language            
    Edition              Version         Clustered
    Package properties:
      Description:                   SQL Server Database Services 2008 R2
      ProductName:                   SQL Server 2008 R2
      Type:                          RTM
      Version:                       10
      SPLevel:                       1
      Installation location:         c:\84122ef5b6d9cdcd3b2ac48cec\x64\setup\
      Installation edition:          EXPRESS
    User Input Settings:
      ACTION:                        RunRules
      CONFIGURATIONFILE:             
      ENU:                           True
      FARMACCOUNT:                   <empty>
      FARMADMINPORT:                 0
      FARMPASSWORD:                  *****
      FEATURES:                      
      HELP:                          False
      INDICATEPROGRESS:              False
      INSTANCENAME:                  <empty>
      PASSPHRASE:                    *****
      QUIET:                         False
      QUIETSIMPLE:                   False
      RULES:                         GLOBALRULES,SqlUnsupportedProductBlocker,PerfMonCounterNotCorruptedCheck,Bids2008InstalledCheck,BlockInstallSxS,AclPermissionsFacet,FacetDomainControllerCheck,SSMS_IsInternetConnected,FacetWOW64PlatformCheck,FacetPowerShellCheck
      UIMODE:                        AutoAdvance
      X86:                           False
      Configuration file:            C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140815_164944\ConfigurationFile.ini
    Detailed results:
    Rules with failures:
    Global rules:
    There are no scenario-specific rules.
    Rules report file:               The rule result report file is not available.
    Exception summary:
    The following is an exception stack listing the exceptions in outermost to innermost order
    Inner exceptions are being indented
    Exception type: Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException
        Message:
            Failed to retrieve data for this request.
        Data:
          HelpLink.ProdName = Microsoft SQL Server
          HelpLink.BaseHelpUrl = http://go.microsoft.com/fwlink
          HelpLink.LinkId = 20476
          DisableWatson = true
        Stack:
            at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)
            at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable dt, Int32 level)
            at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectSqlDiscoveryData(String machineName)
            at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.LoadData(IEnumerable`1 machineNames, String discoveryDocRootPath, String clusterDiscoveryDocRootPath)
            at Microsoft.SqlServer.Configuration.SetupExtension.RunDiscoveryAction.ExecuteAction(String actionId)
            at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
            at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun)
        Inner exception type: Microsoft.SqlServer.Configuration.Sco.SqlRegistryException
            Message:
                    The network path was not found.
            Data:
              WatsonData = [email protected]rror
            Stack:
                    at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.CreateBaseKey(ServiceContainer ctx, String machineName, IntPtr hKey, String keyName, RegistryAccess access, RegistryView
    view)
                    at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocalMachine(ServiceContainer ctx, String machineName, RegistryAccess access, RegistryView view)
                    at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String machineName, RegistryView regView)
                    at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String machineName)
                    at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
                    at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
                    at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object connectionInfo, Request request)
                    at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)

        Inner exception type: Microsoft.SqlServer.Configuration.Sco.SqlRegistryException
            Message:
                    The network path was not found.
            Data:
              WatsonData = [email protected]rror
    Above message says that your registry is not consistent and some of the parameters are missing from registry.Or
    Account installing SQL server does not have permission to access this. I think case can be here that account with which you logged into your system to install SQL Server might not have certain privileges. Can you take help
    of domain admin account add it as a local administrator in this machine always right click on setup file and select run as administrator. Before this make sure you  remove all SQL Server components from add remove program
    I strongly recommend you to have a good look at below thread
    http://support.microsoft.com/kb/2000257/en-us
    Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it.
    My TechNet Wiki Articles

  • OS Error 665(failed to retrieve text for this error. Reason: 15105) while performing backup

    Hi everyone,
    I am performing a backup of sharepoint 2010 content database on my sql 2008 std edition which has file stream enabled and I experience the following problem.
    When the backup reaches 40% (both when I do it via SSMS or via Maintenance plan) I get the following error:
    BackupIoRequest::ReportIoError: write failure on backup device 'K:\SQL Backup\SP_Content2010.bak'. Operating system error 665(failed to retrieve text for this error. Reason: 15105).
    Error: 18210, Severity: 16, State: 1.
    I also tried backup the database on a different disk to make sure the problem is not there, but the same error appeared when the backup reached 40 %. I also executed DBCC CHECKDB against the database but it run successfully.
    I could not find any other relevant source what the problem might be.
    Any help will be very much appreciated.
    Thanks

    Hello,
    Honestly it's going to come down to testing and root cause analysis. I don't have a single shot answer for you unfortunately.
    I would start by doing the hotfix on that KB since you had OS Error 665 (again, you can run net helpmsg 665 to see the os error message). The SQL Server error 3041 (select * from sys.messages where message_id = 3041 and language_id = 1033) is "BACKUP failed
    to complete the command %.*ls. Check the backup application log for detailed messages." Error 18210 is "%s: %s failure on backup device '%s'. Operating system error %s.". This points me back to the filesystem or storage.
    Could you P->V the server during a maintenance window so you can test? The biggest thing here is that you don't have any valid backups so you're running the risk of losing data.
    While not a method I use, you could stop SQL Server and filesystem copy the database and filestream share in the interim.
    -Sean
    Sean Gallardy | Blog |
    Twitter

  • Could not open error log file ''. Operating system error = 5(failed to retrieve text for this error. Reason: 15105).

    Hello
    When I try to start the SQl server service i get the following error:
    Event id 17058
    Could not open error log file ''. Operating system error = 5(failed to retrieve text for this error. Reason: 15105).
    As a test I have made sure the errorlog file ,and the entire drive it is, has everyone full control permissions, but to no avail. Does anyone have any ideas to resolve this issue?
    Thank you

    Hi,
    Try running:
    SELECT SERVERPROPERTY('ErrorLogFileName')
    Then verify that the account being used to run the SQL Server service account has access to the path output above.  If possible, you could try logging onto the server with the same account used to run SQL Server then navigate to the errorlog folder.
    Thanks,
    Andrew Bainbridge
    SQL Server DBA
    Please click "Propose As Answer" if a post solves your problem, or "Vote As Helpful" if a post has been useful to you

  • The operating system returned error 21(failed to retrieve text for this error. Reason: 15105

    Hello everybody, 
    I have a huge database over windows 2003 server and sql server 2008 r2, all of them with all update, no firewall, no antivirus, no any server feature/role installed. 
    Over the last 2 months I suddently start getting the following error:
    The operating system returned error 21(failed to retrieve text for this error. Reason: 15105) to SQL Server during a read at offset 0x000000000da000 in file 'S:\TempDB\tempdb.mdf'. Additional
    messages in the SQL Server error log and system event log may provide more detail. This is a severe system-level error condition that threatens database integrity and must be corrected immediately. Complete a full database consistency check (DBCC CHECKDB).
    This error can be caused by many factors; for more information, see SQL Server Books Online.
     I have the TEMP database split over 5 partitions on 5 different SAN disk.  beggining size of each partition fix to 20 GB with autogrow 10%.  Single Instance, around 15 DB. 
    The space on each hard disk does not reach 60%. 
    I got the above error when all temp files reach 27 GB approx. 
    I already ran a check disk, checkDB and everything says no error found, but I still got same error. 
    Does anyone know what could cause something like this?
    note, when getting the above error, the only way to fix it, because I cannot do any select on any DB is to restart the service, so each temp file start again at 20 GB and everythign seems to be fine until reach the size again. 
    Gilberto H.

    The operating system returned error 21(failed to retrieve text for this error. Reason: 15105
    Hello Gilberto,
    See System Error Codes (0-499) for error code 21:
    ERROR_NOT_READY
    21 (0x15)
    The device is not ready.
    Could be an issue with your storage system
    Olaf Helper
    [ Blog] [ Xing] [ MVP]

  • Exchange Web Services are not currently available for this request because none of the Client Access Servers in the destination site could process the request.

    Hi,
    I am using EWS Java APIs and passing OAuth tokens to fetch data from office 365 mailboxes.
    Because I am developing Web APIs I preferred using "Application Permissions" defined in Azure active directory application for Office 365, and used "client credential flow" OAuth flow to fetch OAuth token specific to application which will
    allow "Have full access via EWS to all mailboxes in the organisation".
    After fetching token with the procedure specified in the document "http://blogs.msdn.com/b/exchangedev/archive/2015/01/21/building-demon-or-service-apps-with-office-365-mail-calendar-and-contacts-apis-oauth2-client-credential-flow.aspx"
    I passed this token to EWS Java APIs,
    it gave me error saying:
    microsoft.exchange.webservices.data.ServiceResponseException: Exchange Web Services are not currently available for this request because none of the Client Access Servers in the destination site could process the request.
    I tried similar thing with EWS managed APIs for .net. Got similar error.
    Can anyone provide some help and direction to resolve this error.
    Thanks & Best Regards,
    Pranjal

    I see you found an answer with the X-AnchorMailbox header on StackOverflow:
    http://stackoverflow.com/questions/29554724/exchange-web-services-are-not-currently-available-for-this-request-because-none

  • Event ID 1008 The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

    I keep getting the above error on all my SQL 2012 deployments (standard and enterprise) on all Windows Server 2012 Standard machines. I have already tried the following commands in administrator mode to resolve without success:
    lodctr bitsperf.dll
    lodctr /R
    Any other suggestions?
    Diane

    Hi Diane Sithoo,
    You post the same question 2 times. Please avoid this practice on Forum, I 
    have merged the same thread. Thanks for your understanding.
    According to your description, we need to verify when the error occurs, and if when the error happen, your SQL Server does not work, right ? If yes, we need to you help us to collect the detailed error log in SQL Server management Studio (SSMS). Please refer
    to the following steps for collecting the error log.
    In SSMS, expand Management, and SQL Server Logs, then
    right-click a log and click View SQL Server Log.
    If the SQL Server can run well, there are some error on Windows Server service, I recommend you post the question on the Windows Server General Forum(http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winservergen
    ) , It is appropriate and more experts will assist you.
    In addition, about Event ID 1008, you may need to reload the
     performance library when it is not properly initialized during installation. Then you can use Windows Reliability and Performance Monitor to verify that performance counters are properly collected and displayed in a Performance Monitor graph. For
    more information, you can review the following article.
    http://technet.microsoft.com/en-us/library/cc774913(v=ws.10).aspx
    Regards,
    Sofiya Li
    If you have any feedback on our support, please click here. 
    Sofiya Li
    TechNet Community Support

  • An error occurred while retrieving policy for this computer 0x80072F78

    SCCM 2007 SP2 MIXED MODE
    OSD task sequence fails in client machines belongs to a particular MP with error
    "An error occurred while retrieving policy for this computer 0x80072F78'
    when checked MPctrl.log.....don't see anything as problem, below is the log entry
    Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 1/13/2015 12:41:27 PM 174452 (0x2A974)
    Beginning periodic tasks. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    RetryWINSOperationIfNecessary: No need to retry. Returning. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    RetryDNSPublishingIfNecessary: No need to retry. Returning. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    Completed periodic tasks. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:09 PM 174452 (0x2A974)
    Call to HttpSendRequestSync succeeded for port 80 with status code 200, text: OK SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:27 PM 174452 (0x2A974)
    Http test request succeeded. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:27 PM 174452 (0x2A974)
    Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 1/13/2015 12:46:27 PM 174452 (0x2A974)

    Hi,
    Thank you for the reply, have fixed the issue, the client machine which was getting policy from proxy MP was failing and when checked the proxy MP there was no issue however the issue was with the main MP in primary server, Primary server ran out of
    memory(RAM memory was fully utilized) due to which
    IIS was refused connections request and MP was throwing error:
    Call to HttpSendRequestSync failed for port 80 with an error code.
    Http test request failed, error code is 12030
    For this server we had to increase RAM size but we couldn't hence just as workaround just rebooted the server :), now able to complete the OSD TS....

  • An error occurred while retrieving policy for this computer (0x80070057).

    Folks,
    I'm getting the following error just as the Task Sequence stage is about to begin.
    Failed to run Task Sequence
    An error occurred while retrieving policy for this computer  (0x80070057). For more information, please contact your system administrator or helpdesk operator. TSPxe 28/07/2011 14:16:23 1316 (0x0524)
    This an extract from my smsts.log file.
    <![LOG[Hardware ID: 2:86B07763A112416892822220E672F3730B883A12]LOG]!><time="14:16:23.478+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="tspolicy.cpp:347">
    <![LOG[Preparing the Client DDR Message]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:399">
    <![LOG[Sending the Client DDR message.]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:493">
    <![LOG[Sending Report]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="libsmsmessaging.cpp:5795">
    <![LOG[<Report><ReportHeader><Identification><Machine><ClientInstalled>0</ClientInstalled><ClientType>1</ClientType><Unknown>1</Unknown><ClientID>GUID:76ee644d-dc21-430e-ad60-077b15a03312</ClientID><ClientVersion>4.00.0000.0000</ClientVersion><NetBIOSName>Unknown</NetBIOSName><CodePage>437</CodePage><SystemDefaultLCID>1033</SystemDefaultLCID></Machine></Identification><ReportDetails><ReportContent>Inventory
    Data</ReportContent><ReportType>Full</ReportType><Date>20110728131623.000000+000</Date><Version>1.0</Version><Format>1.1</Format></ReportDetails><InventoryAction ActionType="Predefined"><InventoryActionID>{00000000-0000-0000-0000-000000000003}</InventoryActionID><Description>Discovery</Description><InventoryActionLastUpdateTime>20110728131623.000000+000</InventoryActionLastUpdateTime></InventoryAction>
     </ReportHeader>
     <ReportBody><Instance ParentClass="CCM_ClientIdentificationInformation" Class="CCM_ClientIdentificationInformation" Namespace="root\ccm" Content="New"><CCM_ClientIdentificationInformation><HardwareID1>2:86B07763A112416892822220E672F3730B883A12</HardwareID1></CCM_ClientIdentificationInformation></Instance><Instance
    ParentClass="Win32_NetworkAdapterConfiguration" Class="Win32_NetworkAdapterConfiguration" Namespace="root\cimv2" Content="New"><Win32_NetworkAdapterConfiguration><MACAddress>F4:CE:46:AD:27:F8</MACAddress></Win32_NetworkAdapterConfiguration></Instance><Instance
    ParentClass="Win32_ComputerSystemProduct" Class="Win32_ComputerSystemProduct" Namespace="root\cimv2" Content="New"><Win32_ComputerSystemProduct><UUID>FA9C8185-E90C-11DE-A736-A09247038025</UUID></Win32_ComputerSystemProduct></Instance></ReportBody>
    </Report>
    ]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="libsmsmessaging.cpp:5796">
    <![LOG[pCertContext, HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,815)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:815">
    <![LOG[CreateAuthHeaderParts( m_sClientID, pCert, sClientIdSignature, sTimestamp, sTimestampSignature), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,1770)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe"
    context="" type="0" thread="1360" file="libsmsmessaging.cpp:1770">
    <![LOG[Send (pReply, nReplySize), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,2052)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:2052">
    <![LOG[failed to send the request]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="libsmsmessaging.cpp:2052">
    <![LOG[DoRequest (sReply, false), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,5842)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:5842">
    <![LOG[SendReport (L"mp:[http]MP_DdrEndpoint", L"MP_DdrEndpoint", L"{00000000-0000-0000-0000-000000000003}", 0, true, sReportBody.c_str()), HRESULT=80070057
    (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,6236)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:6236">
    <![LOG[oClientDDR.SendDDR(), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,494)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:494">
    <![LOG[Failed to send DDR (0x80070057)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="tspolicy.cpp:494">
    <![LOG[SendDDR (&m_oHttpTransport, m_sSiteCode.c_str(), sMediaGuid.c_str(), m_sClientIdentity), HRESULT=80070057
    (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,845)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:845">
    <![LOG[failed to send the DDR (0x80070057)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="tspolicy.cpp:845">
    <![LOG[m_pPolicyManager->init( sMP, ulMpPort, sSiteCode, lstrcmpW(sUseSSL.c_str(),L"true")==0, lstrcmpW(sUseCRL.c_str(),L"true")==0, L"", sMediaPfx, sMediaGuid, sEnterpriseCert, sServerCerts, sSiteSigningCert, sAuthenticator), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,941)]LOG]!><time="14:16:23.509+-60"
    date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tsmediawizardcontrol.cpp:941">
    <![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tsmediawizardcontrol.cpp:1108">
    <![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,280)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0"
    thread="1360" file="tsmediawelcomepage.cpp:280">
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    context="" type="0" thread="1316" file="tsmediawizardcontrol.cpp:1233">
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    The client is able to connect with IIS on my proxy MP (IIS log extract below).
    2011-07-28 14:18:10 172.26.75.162 CCM_POST /ccm_system/request - 80 - 172.27.102.40 OSD+Client 200 0 0 31
    2011-07-28 14:18:10 172.26.75.162 CCM_POST /ccm_system/request - 80 - 172.27.102.40 OSD+Client 200 0 0 234
    I would appreciate any assitance you guys can offer on this.
    Micmaher

    Hi!  I know this is old stuff but happened to me today!  so I post my fix here in case anyone gets the same error:
    PXE boots, but after you enter the password
    to get the list of task sequences, you get this error and the PC reboots:
    "80070057 pxe error retrieving policy" or something similar.
    If you press F8, you can see the log in X:\Windows\Temp\SMSTsLog.
     If you read the log, you will find the error as:
    “failed to send ddr”.
    This has to do with PXE Certificate.  In this case,
    the certificate was expired, so I had to change the date of expiration.  This is done in the properties of the PXE service point at the SCCM Server.
    Regards,
    Jose Angel Rivera
    Awesome, this worked for me. Thanks a bunch!

  • 80072EE2 - Retrieving Policy for this computer - fails

    after several attempts my boot image works fine and starts the pre-TASKSEQ, i enter a password and then i get....
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    As this looks like a general issue i went back tru the video guide form The Deployment Team video archive and checked all i did.
    Confirmed i followed their procedure to the letter but still the issue happens... can anyone shed some light on this or point me to an article and the correct log file to look at... cheers
     SCCM R2 2007- windows 2008R2 domain, SQL 2008R2 DB, etc..
    SITE MODE MIXED
    ALL roles except DB are on same server.
    vmware vCenter Server is sharing this server and it is using http80/https433.
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    <![LOG[Root CA Public Certs=]LOG]!><time="14:00:17.656+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="tsmediawizardcontrol.cpp:577">
    <![LOG[Missing root CA environment variable from variables file]LOG]!><time="14:00:17.656+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="tsmediawizardcontrol.cpp:583">
    <![LOG[Custom hook from X:\\TSConfig.INI is ]LOG]!><time="14:00:17.656+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="tsmediawizardcontrol.cpp:616">
    <![LOG[No custom hook found]LOG]!><time="14:00:17.656+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="tsmediawizardcontrol.cpp:453">
    <![LOG[No Need to create Authenticator Info]LOG]!><time="14:00:17.656+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="tsmediawizardcontrol.cpp:742">
    <![LOG[Getting MP time information]LOG]!><time="14:00:17.656+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="tsmediawizardcontrol.cpp:753">
    <![LOG[Requesting client identity]LOG]!><time="14:00:17.687+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:4910">
    <![LOG[Formatted header:]LOG]!><time="14:00:17.687+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:1500">
    <![LOG[<Msg SchemaVersion="1.1" ReplyCompression="zlib"><ID/><SourceID>d1a9b8a3-4dd8-4330-9357-7f2b322325fd</SourceID><SourceHost/><TargetAddress>mp:[http]MP_ClientIDManager</TargetAddress><ReplyTo>direct:OSD</ReplyTo><Priority>3</Priority><Timeout>3600</Timeout><SentTime>2010-08-13T22:00:17Z</SentTime><Protocol>http</Protocol><Body Type="ByteRange" Offset="0" Length="306"/><Hooks/><Payload Type="inline"/><TargetHost/><TargetEndpoint>MP_ClientIDManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><CorrelationID/></Msg>
    ]LOG]!><time="14:00:17.687+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:1501">
    <![LOG[CLibSMSMessageWinHttpTransport::Send: URL: IEDUBAPP001.RUV.IE:9080 CCM_POST /ccm_system/request]LOG]!><time="14:00:17.703+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7446">
    <![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="14:00:38.747+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7665">
    <![LOG[connect (sock, (struct sockaddr *) &SockAddrIn, sizeof (struct sockaddr_in)) == 0, HRESULT=8007274c (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,657)]LOG]!><time="14:00:59.776+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[socket 'connect' failed; 8007274c]LOG]!><time="14:00:59.776+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[hr, HRESULT=80072ee2 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,7714)]LOG]!><time="14:00:59.776+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="14:00:59.776+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[Will retry in 6 second(s)]LOG]!><time="14:00:59.776+000" date="08-13-2010" component="TSPxe" context="" type="2" thread="324" file="libsmsmessaging.cpp:1937">
    <![LOG[Retrying...]LOG]!><time="14:01:05.860+000" date="08-13-2010" component="TSPxe" context="" type="2" thread="324" file="libsmsmessaging.cpp:1941">
    <![LOG[CLibSMSMessageWinHttpTransport::Send: URL: IEDUBAPP001.RUV.IE:9080 CCM_POST /ccm_system/request]LOG]!><time="14:01:05.860+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7446">
    <![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="14:01:26.889+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7665">
    <![LOG[connect (sock, (struct sockaddr *) &SockAddrIn, sizeof (struct sockaddr_in)) == 0, HRESULT=8007274c (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,657)]LOG]!><time="14:01:47.933+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[socket 'connect' failed; 8007274c]LOG]!><time="14:01:47.933+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[hr, HRESULT=80072ee2 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,7714)]LOG]!><time="14:01:47.933+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="14:01:47.933+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[Will retry in 11 second(s)]LOG]!><time="14:01:47.933+000" date="08-13-2010" component="TSPxe" context="" type="2" thread="324" file="libsmsmessaging.cpp:1937">
    <![LOG[Retrying...]LOG]!><time="14:01:59.493+000" date="08-13-2010" component="TSPxe" context="" type="2" thread="324" file="libsmsmessaging.cpp:1941">
    <![LOG[CLibSMSMessageWinHttpTransport::Send: URL: IEDUBAPP001.RUV.IE:9080 CCM_POST /ccm_system/request]LOG]!><time="14:01:59.493+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7446">
    <![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="14:02:20.522+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7665">
    <![LOG[connect (sock, (struct sockaddr *) &SockAddrIn, sizeof (struct sockaddr_in)) == 0, HRESULT=8007274c (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,657)]LOG]!><time="14:02:41.551+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[socket 'connect' failed; 8007274c]LOG]!><time="14:02:41.551+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[hr, HRESULT=80072ee2 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,7714)]LOG]!><time="14:02:41.551+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="14:02:41.551+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[Will retry in 23 second(s)]LOG]!><time="14:02:41.551+000" date="08-13-2010" component="TSPxe" context="" type="2" thread="324" file="libsmsmessaging.cpp:1937">
    <![LOG[Retrying...]LOG]!><time="14:03:04.795+000" date="08-13-2010" component="TSPxe" context="" type="2" thread="324" file="libsmsmessaging.cpp:1941">
    <![LOG[CLibSMSMessageWinHttpTransport::Send: URL: IEDUBAPP001.RUV.IE:9080 CCM_POST /ccm_system/request]LOG]!><time="14:03:04.795+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7446">
    <![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="14:03:25.823+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="324" file="libsmsmessaging.cpp:7665">
    <![LOG[connect (sock, (struct sockaddr *) &SockAddrIn, sizeof (struct sockaddr_in)) == 0, HRESULT=8007274c (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,657)]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[socket 'connect' failed; 8007274c]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:657">
    <![LOG[hr, HRESULT=80072ee2 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,7714)]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:7714">
    <![LOG[End of retries]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="2" thread="324" file="libsmsmessaging.cpp:1925">
    <![LOG[Send (pReply, nReplySize), HRESULT=80072ee2 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,2052)]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:2052">
    <![LOG[failed to send the request]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:2052">
    <![LOG[DoRequest (sReply, true), HRESULT=80072ee2 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,5010)]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="libsmsmessaging.cpp:5010">
    <![LOG[Failed to get client identity (80072ee2)]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="libsmsmessaging.cpp:5269">
    <![LOG[ClientIdentity.RequestClientIdentity (), HRESULT=80072ee2 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,815)]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="tsmediawizardcontrol.cpp:815">
    <![LOG[failed to request for client]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="3" thread="324" file="tsmediawizardcontrol.cpp:815">
    <![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="tsmediawizardcontrol.cpp:1108">
    <![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80072ee2 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,280)]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="324" file="tsmediawelcomepage.cpp:280">
    <![LOG[Setting wizard error: An error occurred while retrieving policy for this computer (0x80072EE2). For more information, please contact your system administrator or helpdesk operator.]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediawizardcontrol.cpp:1233">
    <![LOG[WelcomePage::OnWizardNext()]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediawelcomepage.cpp:314">
    <![LOG[Skipping Confirmation Page.]LOG]!><time="14:03:46.852+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediaconfirmationpage.cpp:169">
    <![LOG[Skipping Task Sequence Selection Page.]LOG]!><time="14:03:46.868+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediataskselectionpage.cpp:118">
    <![LOG[Skipping Variables Selection Page.]LOG]!><time="14:03:46.868+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediavariablesselectionpage.cpp:155">
    <![LOG[Skipping Resolve Progress Page.]LOG]!><time="14:03:46.868+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediaresolveprogresspage.cpp:96">
    <![LOG[Activating Finish Page.]LOG]!><time="14:03:46.868+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediafinishpage.cpp:106">
    <![LOG[Initializing the countdown timer.]LOG]!><time="14:03:46.868+000" date="08-13-2010" component="TSPxe" context="" type="0" thread="836" file="tsmediafinishpage.cpp:193">
    <![LOG[Loading bitmap]LOG]!><time="14:03:46.868+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="836" file="tsmbootstrap.cpp:1150">
    <![LOG[Exiting task sequence wizard.]LOG]!><time="14:04:01.064+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="836" file="tsmediawizardcontrol.cpp:2005">
    <![LOG[Exiting with return code 0x00000000]LOG]!><time="14:04:01.064+000" date="08-13-2010" component="TSPxe" context="" type="1" thread="836" file="tsmbootstrap.cpp:1118">
    <![LOG[Execution complete.]LOG]!><time="14:04:01.080+000" date="08-13-2010" component="TSBootShell" context="" type="1" thread="784" file="bootshell.cpp:624">
    <![LOG[Finalizing logging from process 772]LOG]!><time="14:04:01.080+000" date="08-13-2010" component="TSBootShell" context="" type="1" thread="784" file="tslogging.cpp:1736">
    <![LOG[Finalizing logs to root of first available drive]LOG]!><time="14:04:01.080+000" date="08-13-2010" component="TSBootShell" context="" type="1" thread="784" file="tslogging.cpp:1578">
    <![LOG[Successfully finalized logs to C:\SMSTSLog]LOG]!><time="14:04:01.454+000" date="08-13-2010" component="TSBootShell" context="" type="1" thread="784" file="tslogging.cpp:1635">
    <![LOG[Cleaning up task sequencing logging configuration.]LOG]!><time="14:04:01.454+000" date="08-13-2010" component="TSBootShell" context="" type="0" thread="784" file="tslogging.cpp:578">

  • An error occured while retrieving policy for this computer 0x80092004

    Good morning!
    I have recently been having some issues getting my OSD working correctly.
    It all started after the server which houses DPM and SCCM was refusing to start the SQL service because of an invalid certificate that was missing the private key. After I finally removed the key and all the registry value for it in SQL server, I could finally
    fire up SQL server again.
    However, since then, I am unable to perform an OSD and I have been troubleshooting this issue for many weeks now.
    I have low level knowledge of SCCM 2012 R2, but I did set this box up myself and had all aspects (OSD, Software deployment, driver deployment etc) working perfectly fine in native mode and was just about ready to start deploying images out when SQL
    died.
    I am still able to push out the client in native mode perfectly fine, I just can't deploy an OS task sequence.
    When I pxe boot the client, it boots fine and then prompts for the admin password, as soon as I enter the admin password, it fails with "An error occured while retrieving policy for this computer 0x80092004".
    This is the SMSTS.log associated with this machine:
    <![LOG[LOGGING: Finalize process ID set to 748]LOG]!><time="09:29:58.510+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="tslogging.cpp:1495">
    <![LOG[==============================[ TSBootShell.exe ]==============================]LOG]!><time="09:29:58.510+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752"
    file="bootshell.cpp:1055">
    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\1033\TSRES.DLL']LOG]!><time="09:29:58.510+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="util.cpp:964">
    <![LOG[Debug shell is enabled]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="bootshell.cpp:1066">
    <![LOG[Waiting for PNP initialization...]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:60">
    <![LOG[RAM Disk Boot Path: NET(0)\SMSIMAGES\SJS00004\BOOT.SJS00004.WIM]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="configpath.cpp:302">
    <![LOG[Booted from network (PXE)]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="configpath.cpp:317">
    <![LOG[Network(PXE) path: X:\sms\data\]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="configpath.cpp:319">
    <![LOG[Found config path X:\sms\data\]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:548">
    <![LOG[Booting from removable media, not restoring bootloaders on hard drive]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:582">
    <![LOG[X:\sms\data\WinPE does not exist.]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:599">
    <![LOG[X:\_SmsTsWinPE\WinPE does not exist.]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:613">
    <![LOG[Executing command line: wpeinit.exe -winpe]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:860">
    <![LOG[The command completed successfully.]LOG]!><time="09:30:09.615+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:942">
    <![LOG[Starting DNS client service.]LOG]!><time="09:30:09.615+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:666">
    <![LOG[Executing command line: X:\sms\bin\i386\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="09:30:10.139+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756"
    file="bootshell.cpp:860">
    <![LOG[The command completed successfully.]LOG]!><time="09:30:10.139+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:942">
    <![LOG[==============================[ TSMBootStrap.exe ]==============================]LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164"
    file="tsmbootstrap.cpp:1165">
    <![LOG[Command line: X:\sms\bin\i386\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="0" thread="1164"
    file="tsmbootstrap.cpp:1166">
    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\1033\TSRES.DLL']LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="util.cpp:964">
    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\TSRESNLC.DLL']LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="resourceutils.cpp:169">
    <![LOG[Current OS version is 6.2.9200.0]LOG]!><time="09:30:10.265+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="util.cpp:3094">
    <![LOG[Adding SMS bin folder "X:\sms\bin\i386" to the system environment PATH]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSMBootstrap" context="" type="0" thread="1164"
    file="tsmbootstrap.cpp:963">
    <![LOG[PXE Boot with Root = X:\]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="tsmbootstrap.cpp:1062">
    <![LOG[Executing from PXE in WinPE]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="tsmbootstrap.cpp:1077">
    <![LOG[Loading TsPxe.dll from X:\sms\bin\i386\TsPxe.dll]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSMBootstrap" context="" type="0" thread="1164" file="tsmbootstraputil.cpp:1363">
    <![LOG[TsPxe.dll loaded]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmbootstraputil.cpp:1373">
    <![LOG[Device has PXE booted]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tspxe.cpp:122">
    <![LOG[Variable Path: \SMSTemp\2014.02.10.15.30.26.0003.{5B220EC9-4C51-4520-BDE7-778CB44701B0}.boot.var]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164"
    file="tspxe.cpp:134">
    <![LOG[Succesfully added firewall rule for Tftp]LOG]!><time="09:30:10.285+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="fwopen.cpp:123">
    <![LOG[Executing: X:\sms\bin\i386\smstftp.exe -i 10.105.88.35 get \SMSTemp\2014.02.10.15.30.26.0003.{5B220EC9-4C51-4520-BDE7-778CB44701B0}.boot.var X:\sms\data\variables.dat]LOG]!><time="09:30:10.285+480" date="02-11-2014" component="TSPxe"
    context="" type="0" thread="1164" file="tspxe.cpp:177">
    <![LOG[Command line for extension .exe is "%1" %*]LOG]!><time="09:30:10.363+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="commandline.cpp:228">
    <![LOG[Set command line: "X:\sms\bin\i386\smstftp.exe" -i 10.105.88.35 get \SMSTemp\2014.02.10.15.30.26.0003.{5B220EC9-4C51-4520-BDE7-778CB44701B0}.boot.var X:\sms\data\variables.dat]LOG]!><time="09:30:10.363+480" date="02-11-2014"
    component="TSPxe" context="" type="0" thread="1164" file="commandline.cpp:731">
    <![LOG[Executing command line: "X:\sms\bin\i386\smstftp.exe" -i 10.105.88.35 get \SMSTemp\2014.02.10.15.30.26.0003.{5B220EC9-4C51-4520-BDE7-778CB44701B0}.boot.var X:\sms\data\variables.dat]LOG]!><time="09:30:10.363+480" date="02-11-2014"
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    <![LOG[Loading variables from the Task Sequencing Removable Media.]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:584">
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    <![LOG[Setting _SMSTSIISSSLState TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
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    <![LOG[Setting _SMSTSMediaPFX TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSPublicRootKey TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSRootCACerts TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSSiteCode TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
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    <![LOG[Setting _SMSTSx64UnknownMachineGUID TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
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    <![LOG[Importing certificates to root store]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="utils.cpp:5349">
    <![LOG[Added certificate to store or replaced matching certificate in store.]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="utils.cpp:5405">
    <![LOG[Support Unknown Machines: 0]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:632">
    <![LOG[Custom hook from X:\\TSConfig.INI is ]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:675">
    <![LOG[No hook is found to be executed before downloading policy]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:699">
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    <![LOG[*ppCertContext, HRESULT=80092004 (e:\nts_sccm_release\sms\framework\osdmessaging\libcrypt.cpp,1518)]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="0"
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    <![LOG[Out of 2 certs, there is none that has valid keys.]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="3" thread="1200" file="libcrypt.cpp:1518">
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    <![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80092004 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303)]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe"
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    <![LOG[::RegOpenKeyExW (HKEY_LOCAL_MACHINE, sKey.c_str(), 0, KEY_READ, &hSubKey), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,809)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell"
    context="" type="0" thread="756" file="utils.cpp:809">
    <![LOG[RegOpenKeyExW is unsuccessful for Software\Microsoft\SMS\Task Sequence]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="2" thread="756"
    file="utils.cpp:809">
    <![LOG[GetTsRegValue() is unsuccessful. 0x80070002.]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="2" thread="756" file="utils.cpp:842">
    <![LOG[End program: ]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:725">
    <![LOG[Finalizing logging from process 748]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1741">
    <![LOG[Finalizing logs to root of first available drive]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1583">
    <![LOG[LOGGING: Setting log directory to "D:\SMSTSLog".]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1808">
    I am stumped with this issue. As I said, this is new to me, but I have so far been able to set it all up to a working state, up until this SQL issue occurred.
    I look forward to your responses.
    Cheers,
    Kyle.

    Untick the "Use PKI Client Certificate when available" in the Site Properties. I would create a self-signed certificate for the DP. Don't forget to Update DP for all your boot images when you are finished.
    Gerry Hampson | Blog:
    www.gerryhampsoncm.blogspot.ie | LinkedIn:
    Gerry Hampson | Twitter:
    @gerryhampson

  • Error occurred while retrieving policy for this computer (0x8009310b)

    Hey I was wondering if someone could help me out. I applied the CU3 to SCCM SP1 CU2 and since then I'm having issues with OSD I keep getting the error..
    Error occurred while retrieving policy for this computer (0x8009310b)
    here is the log files..
    Retrieving Policy Assignments: TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {4bf8faa2-5d00-4a90-b9e5-383b0871efb0}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {cc26aff9-ab59-4984-a3ac-f008380f048f}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {f08e9723-d51a-416d-82ff-d2f1d6fcfc58}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {50feec00-f6cf-4805-97ab-5a228fdd873a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {0acbe4de-ab99-472b-8d7a-de75bc10e6d1}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2ccc1bec-7f9c-48bd-b94f-262ffa9711af}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {8ffdf237-4b86-41e7-ad68-a80ca1ddbe99}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {69456004-d3af-4f66-b425-8bb09d98a6a1}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2fd8694e-bec7-41a6-ab25-fb8f0a275489}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {f032b175-e84a-4a4b-b2e5-3e804b66a528}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {e37f6b90-a1ff-4ce1-849d-936c8be4fc2b}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {c54e27c2-233b-454d-a277-8514b5e0ae8d}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {926ae109-a321-4826-90a9-577f565225a3}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a9516dcf-f248-46af-b051-0367a0134e65}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {509b6c13-4fd3-443e-98c7-4703a9fb338c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {050b9a4e-0776-439d-8d7c-e54cca9091f3}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {5b8d7b35-86f7-42b6-945f-faa62701421c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {1fd389bc-2825-4e6a-a8fe-c3e50150818b}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {76aa3bc7-1c40-4415-b533-8b20c914afe0}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a5eaed00-afb8-48ab-b030-e7809f0dd432}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {10054616-84aa-4f21-8b74-f6ae6142b794}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a16430b4-b87c-4450-862d-3ee632df4db9}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {211060af-cae0-41a2-847c-ce08245d5900}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {ba947774-81a4-4ebf-a86d-1f05a7c5bc9a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2ad8b520-3701-4a07-ba92-09c25c9ee970}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {8ff1fc52-f1aa-44de-ab31-7fc3f7ed7266}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {279361f7-9750-473a-9ca9-f82b5b19f047}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a64b913a-2318-4f57-b223-6af3b82bac3a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {6a762475-f76c-4b91-bb00-3550fec86c4c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {09c0bb21-01c0-41eb-a39e-5d8274ed2b99}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {730b6fe3-103a-4f65-866a-36eab232610e}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {d500add8-54c9-4c9f-a08f-9a84715d5ea8}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {cd900a7b-8469-4b35-93ba-d0d15c37b689}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment B0120000-B0100004-3B5BFFE2. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment SRC10000. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {947a63da-65e5-41bc-8a3c-1ee201618fbd}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {SMS000US}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment B0120059-B01000AD-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100003-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100005-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100022-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Successfully read 41 policy assignments. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Downloading policy body B0120059-B01000AD-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Preparing Policy Body Request. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting transport. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting policy location = http://<mp>/SMS_MP/.sms_pol?B0120059-B01000AD-6F6BCC28.1_00. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Executing Policy Body Request. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    CLibSMSMessageWinHttpTransport::Send: URL: MZINFCCMPRD01.brownell.local:80 GET /SMS_MP/.sms_pol?B0120059-B01000AD-6F6BCC28.1_00 TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Error. Status code 404 returned TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Found a secure policy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Trying to decode policy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    CryptDecryptMessage ( &DecryptParams, pbEncrypted, nEncryptedSize, 0, &nPlainSize, 0 ), HRESULT=8009310b (e:\qfe\nts\sms\framework\smscrypt\windes.cpp,339) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Decoding in non ssl mode failed. Checking if decoding was really needed. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Failed to verify a properly formed XML. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    oPolicy.RequestPolicy((GetPolicyFlags() & POLICY_SECURE) != 0, (GetPolicyFlags() & POLICY_COMPRESS) != 0), HRESULT=8009310b (e:\qfe\nts\sms\framework\tscore\tspolicy.cpp,2067) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Failed to download policy B0120059-B01000AD-6F6BCC28 (Code 0x8009310b). TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    (*iTSPolicyAssignment)->GetObjects(pszClassName, aTSPolicyObjectArray ), HRESULT=8009310b (e:\qfe\nts\sms\framework\tscore\tspolicy.cpp,1224) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    m_pPolicyManager->GetObjects( TS::Policy::TaskSequence::GetClassNameW(), TS::Policy::TaskSequence::GetPolicyCategory(), TS::Policy::TSPolicyAssignment::POLICY_TS_FOR_CD_AND_PXE, aTSPolicyObjectArray ), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,1205) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Exiting TSMediaWizardControl::GetPolicy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting wizard error: An error occurred while retrieving policy for this computer (0x8009310B). For more information, contact your system administrator or helpdesk operator. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    WelcomePage::OnWizardNext() TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Confirmation Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Task Sequence Selection Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Variables Selection Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Resolve Progress Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Activating Finish Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Initializing the countdown timer. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Loading bitmap TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Executing command line: X:\WINDOWS\system32\cmd.exe /k TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    The command completed successfully. TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    Successfully launched command shell. TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    What I've done for troubleshooting tips so far.
    Deleted the Machines I'm trying to image
    Re-created all the Task sequences
    Disabled PXE, rebooted the machine and after 45minutes enabled PXE again.
    I've checked the certificates its all unblocked.
    is there anything?

    Hopefully this other thread helps you:
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/631086ac-3b59-4437-a6af-0f1a834edcc2/problems-with-pxe-booted-pe-environment?forum=configmgrosd
    The marked answer in this thread is saying check the certificates? Would this be under Administration ->Security-> Certificates? I haven't tried re-installing the MP yet I'll give it a shot

  • First call attempt fails with 12000; reason="Routes available for this request but no available gateway at this point"

    We've installed a new Audiocodes Mediant 1000B gateway for our customer.  They only have about 6 users enabled for Enterprise voice and using Lync for all calls.  They have an intermittent problem whereby the first call attempt to a number on the
    PSTN fails with 12000; reason="Routes available for this request but no available gateway at this point".  There is only one PSTN gateway installed.  All routes point to this gateway.  What I found initially is that the calls
    were failing after 10 seconds which is the default "failovertimeout" in the OutboundRouting.exe.config.  I found this post http://voipnorm.blogspot.co.uk/2012/06/lync-2010-gateway-timeout-call-failures.html and
    changed the value to 20 seconds.  Subsequent failures failed after 20 seconds (the new value).  The interesting thing is that the second attempt even a couple of seconds later succeeds.  My Lync server event log has 46046 "A call to a PSTN
    number failed due to non availability of gateways." for the failed call and 46047 "A PBX gateway is now responding to requests after some failures." for the successful call moments later.
    My environment is Lync 2010.  A single enterprise edition Front End with collocated mediation.  The server is virtual and in a different physical location to the gateway.  The two sites are connected via a LES1000.  The RTT between the
    sites is very low so it isn't necessarily networking.
    In the Syslog output on the Audiocodes we don't see the call even reach the gateway.  It's likely that Lync has simply marked the gateway as down and doesn't route the first call.  Then it wakes up and marks it as up and routes the next call.
    Update wise I'm on 4.0.7577.183, 199 and 217 for those that are up to date and the only components that are behind say that 223 is available.  Those being Core Components, Lync Server, Conferencing Server and Web Components.
    As I said, this is intermittent, apparently doesn't happen for every user (which I don't buy), but is easily replicated on request.
    I definitely think changing the failovertimeout value has reduced the number of failures.  But realistically I don't want users sitting there for 20 seconds before their call fails.  Or 19 seconds for the call to route.
    I've found a few posts on this and similar issues.  I don't get the 25051 or 25052 errors.
    Any help gratefully appreciated.
    Regards
    Randy Chapman
    Best Regards Randy Chapman

    Try to change the value of Failovertimeout to 1000.
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

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