Family Sharing not separating not working

My wife and I have been using family sharing. It went well for 3 weeks but in the last week my wife cannot updated any apps that I purchased and we are getting duplicate texts whenever we send and recieve texts. I've looked at everything. We are setup correctly in Settings under Family Sharing. Is there anything I could have missed.

Thank you. This led me to a fix. When I went to Settings > iTunes & App Store and verified that my correct AppleID was listed, I decided to tap on it to potentially try logging out/in again. When I tapped on it, I was prompted to enter my password. So even though it may look like you are logged in, you might still need to enter your credentials.
Worked for me too - thanks!
For those who like very explicit instructions (like me!):
Settings>iTunes & App Store.
Touch the email address in the Apple ID field.
In the box that appears, touch Sign Out.
Enter your password in the Password field, and click Sign In.
Now go to the App Store app, touch Updates, then Purchased, and you'll see links with the names of persons you are sharing with.
One bug I've found with this sharing arrangement though:
I purchased a game app named "Strata" about a year ago (it's a good one!). It has not been made available for sharing by its developers. So when I look up this app in the app store on my girlfriend's iPad, there's a cloud icon on it, as if it's available for download. But when I click the cloud, an error message appears stating that the app is not available for download "because it was bought by a different user". But since her ID is tied to mine now for purchases, there's no way for the app to be purchased and downloaded separately on her iPad.
So it appears that if one member of a "sharing" group purchases an app that is not sharing-enabled, then others in the group are in effect locked out from obtaining that same app. Oy! Did they test this or think about this? As a software tester by profession, this kind of, 'how-did-this-get-into-production' kind of stuff (especially at Apple!) drives me crazy!

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I am trying to set up family sharing and do not have the setup option when logged in, help!

I am trying to set up family sharing and do not have the setup option when logged in, help!

Hello Carney10,
Thank you for visiting Apple Support Communities.
When you say you do not have the setup option for Family Sharing, that seems like you log into the iCloud System Preference but the "Set Up Family" button is not there.
Is your Mac updated to Yosemite?
Family Sharing - Apple Support
iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality.
Where in the setup are the options not available or working?
OS X Yosemite: Set up Family Sharing
Best regards,
Nubz

HT6389 How do family members in Family Sharing download a Not Shareable App for their own account?

I have downloaded an app (Uber) in the past, but my wife has not. I set up Family Sharing with my wife. Uber is set as a Not Shareable app, and the problem is that my wife can't download the app even when she goes to it in the app store. It shows the iCloud icon as if she already downloaded it, even though she hasn't, and she gets an error when trying to download it. Turning off Family Sharing also did not solve the problem (although I did not wait that long, and maybe I need to wait longer after disabling family sharing). But there should be a better way for her to get the app than switching off family sharing.
On a separate note, I am trying to post this question here:
HT6389: Which purchased content can I share using Family Sharing
Learn about Which purchased content can I share using Family Sharing
but the forum doesn't seem to let me do that.

Thanks for the responses. I actually ended up turning off Family Sharing because I found this to be really annoying, and for other reasons. I was able to download Uber for my wife from iTunes on her PC laptop with Automatic App Downloads turned on on her iPhone.
The other problem I'm having, and the reason I switched off Family Sharing, is with store credit. I have a lot of gift card credit on my account, but when my family makes purchases, the gift card credit is not deducted first before charging my card. Not sure if there is a way to change that but I couldn't figure it out.

Family Sharing On Mac Not work

Hi.
I've 2 account (A1 and A2)
A1 is the organizer account and A2 is a parent account.
I've added A2 into A1 family.
I can not view any purchased A1 app or book or music in A2 account (A1 uses mac, iphone, ipad / A2 uses mac).
Alse A1 can not view any A2 app downloaded.
If i try to buy an app with A2, the app store ask my payment method (A2 is a new account create today). But i've understood that A2 should use the A1 payment method.
from A2, if i log in into www.icloud.com can view A1 devices in "find My Iphone" (and A1 can see A2 device).
if i go on A2 mac to system preference->icloud->family i can see A1 email near "family purchase". is it right? (anyway i cannot edit it for 89 days!!).
Anyone can help me?
thank you so much...
(sorry for my bad english)

Sorry to be just adding another me too comment, but me too!
I can approve the download of free apps, but gave our daughter an iTunes credit and temporarily allowed in app purchases, I get the approval request but clicking the link does nothing on iPhone or iPad and on the Mac just adds another request exactly the same, so I have a list of notifications, all the same.
Do Apple check these posts or does anyone know if we need to contact support directly?
Thanks in advance

Family sharing actually is not Family but App Store sharing

I convinced my mother to purchase a brand new iPhone 6 because of the many features iOS and the whole Apple environment brings to the table. One of those features would be Family sharing.
Turns out it's not working due to a hidden restriction that Apple fails to mention in its presentation of Family Sharing - until one has bought an iPhone and hits the snag: Your family member(s) immediately aren't part of your family once they're using a different App store.
I'm frequently traveling between Europe and the US and I don't even have European credit card whereas my mother lives in Europe. Is she member of my family? Yes. Can we use Family sharing? No. The term "Family sharing" is a misnomer that lured my mother into buying a new iPhone with a now limited set of features.
We both also have recent MacBook Pros - 2012 and 2013 Retina models. Guess what, Family sharing doesn't work under OS X either.
Has it slipped Apple's mind that there are plenty of different App stores outside the US and that the current way Family sharing is implemented in both iOS and OS X will lead to plenty of disgruntled customers?
My mother has already contacted Apple regarding this issue and it looks like there is little Apple can do at the moment. I'm seriously disappointed and I have told my mother to return her phone for a refund. I have posted this in the forum because users might have ideas on how to solve (or circumvent) this problem.
Thank you.

I haven't seen any replies, so I thought I'd raise it again to see if anyone is successfully using
Family Sharing. If so... can they describe how they set it up?
Specifically:
Under ITunes | Family Purchases | <user>, do they correctly see the purchases for each user
Can everyone in the family see the purchases of others, even if they were made before family sharing was set up?
Do you need to authorise every device in the Family to play the music from every account?
Many thanks for any advice you can give on this.
I've also emailed apple support directly and got nothing back for a week.
Cheers.
Paul

Does family sharing allow content not purchased through itunes?

Most of my music has been ripped from my CDs, not purchased through itunes. The family sharing feature in ios8 sounds tempting since I currently have 4 of us working from a single account which causes some issues at times. Will I still be able to share the ripped CDs and other content not purchased from itunes with other family members if we split up and then turn on family sharing?
Thus far, the 5S that just arrived today is the only device with ios8 on it. The other iphones and ipads in the house will need to be updated when it seems safe to do so. We are also running itunes on two macbook pros and a few PCs.

Yes, home sharing works with both purchased and ripped music, as well as videos. It does not allow you to move content from one computer to another; it allows you to stream content from one computer to another computer or device on the local network (or connected via a VPN).
If you want to access music outside of your network and copying it is a problem, then you might consider Match.

Family Sharing, iTunes Account NOT Apple ID

I'd like to turn on Family Sharing.
However, it seems the only way to turn on Family Sharing is through my Apple ID on my iOS device
Settings > iCloud > Family Sharing
The issue I have is that my iTunes and App Store purchases are not using my Apple ID. I created a different ID (long time ago) for iTunes. So, all my purchases are with this ID, not my Apple ID.
For example: on my iOS device
Settings > iCloud > [email protected]
Settings > iTunes & App Store > myitunesid (there is no @email.com associated with this ID)
All my iTunes (music and apps) purchases are with myitunesid ID, not with [email protected] ID.
I'm assuming if I active Family Sharing with my iCloud (actual Apple ID), there won't be any purchases associate with the account. Nor will there be, as long as I keep using the myitunesid account.
Hope this makes sense.

Yes, in fact it's recommended that you do. you can create separate iCloud accounts with separate Apple IDs and still share the same iTunes ID (the IDs do not have to be the same). You should also use separate IDs for iMessage and FaceTime to avoid getting each other's text messages and FaceTime calls. Using your individual iCloud IDs for iMessage and FaceTime will accomplish this.

Family shared calendar events not showing in Today pull-down

iPhone 5s
IOS 8.0.2
When I pull down the Today/Notification screen, the calendar section will not show any events that are entered in the Family Shared calendar. Calendar events in other calendars show up fine. Is this a configurable option?

I should fix a mistake in the original post. Where I said, "And when tomorrow comes around, those events don't show in the Calendar app," it should be, "And when tomorrow comes around, those events don't show in the Calendar section of notification centre."

HT201060 Family Sharing of App not available

My son purchased an app and now trying to install it on my phone but it's asking me to purchase it. I know we are both under the same family as I double checked that. Is there a way to contact apple to fix this?

I believe that some apps are not compatible with Family Sharing. However, you can log into his Apple ID to download the app.

Family sharing set up not listed as an option in icloud settings on new ipad.

Please help.
I have set up family sharing for my childrens' ipods with no difficultly.
My wife has a new ipad which does not list family sharing set up as an option in the icloud settings.
I have sent her an invite via email. The email has a link which says 'view invitation'. The link shows a page instructing to 'open your invitation in the Mail app, and click the view invitation button in the message. This is possibly the most stupid message I have ever seen because I could not have seen this page without clicking the 'View Invitation' link! There is no option to do anything from this page.
The ipad operating system is updated. She is signed in correctly and has icloud on.
Please can someone explain why the option for family sharing is not listed in the new ipad.
Thank you

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!

Family Sharing plan will not allow purchase by iTunes gift card.

We are on the Family Sharing plan. All family members have iTunes gift card balances on their accounts. iTunes store is only allowing purchases by credit card. According to all FAQ's on Apple site, it should access gift card first. How do we fix this?

Doerr6,
You are correct about how it is supposed to work.
However, many people are reporting the same problem that you are seeing. The only way to get it resolved is to contact iTunes Customer Service.

Family sharing how does it work

I would like to know how it works and to set it up

Hi Lillian,
Family Sharing is a new iTunes offering that allows one responsible adult (the "Family Organizer") to take financial responsibility for one or more minors, even if they would otherwise would be too young to buy from iTunes. The Family Organizer must have a credit card. Members of the family group can share purchases for as long as they stay in the group.
The following document has a good summary:
Family Sharing: A new way to bring harmony to your family’s digital life.

Itunes Match Family Sharing Not Working

Hello,
My parents have purchased iTunes Match, and they have also enabled ITunes family sharing, with my father's account being the "organizer" and my mother's being an authorized user. I have checked both their phones, and all iCloud/iTunes Match functionalities are turned on on both their phones. However, whenever my father purchases music through iTunes on his phone or computer, only sometimes does the content show up on iTunes on my Mother's phone, other times it does not. Has anyone else experienced this problem? Is there some hidden functionality that needs to be turned on? I am not inexperienced with tech issues, but I cannot figure out for the life of me why this issue is recurring.

Hello Jimzgoldfinch,
After reading through the forums, I see iTunes Match does not work with family sharing. I believe that I may have conflated my issue. My parents are not having a problem with iTunes Match songs (songs uploaded to iCloud from computer) not being shared. Instead, they are having issues with songs purchased from iTunes directly not being shared across both their accounts. The issue occurs regardless of whether the songs are purchased by my father, the "organizer" of the iTunes sharing, or by my mother.
Am I correct in assuming (since I was not the one to setup iTunes Family Sharing, and have not dealt with it before) that iTunes Sharing is supposed to allow music purchased by any of the accounts associated with the family "organizer" to be accessed by all of the accounts associated? This assumes, again, that the content is shareable (which the website says iTunes music purchased from iTunes is).
If I need to repost this question in a different forum, I will do so.
Thanks for the help so far.

How to set-up and use FAMILY Sharing

Can someone please explain to me in detail how to set-up and use FAMILY Sharing, none of the information I have so far found in the documentation helps at all, in fact it puts you in a constant loop giving the same information over and over again
We have quite a few devices from ipads, iphones and ipods and I need to set-up Family Sharing.
We have our main Apple ID which is linked to our Payment method, I have now got my son a new iPad, I have created his Apple ID and set-up a link via FAMILY Sharing to our main Apple ID.
From what I read we should be able to share our purchased Apps between family members.
So I figured I would be able to get the Apps now via iTunes that are part of the FAMILY Sharing, however when I go into ITunes (latest version downloaded yesterday) I can only see the Home sharing menu item not FAMILY Sharing, so I cannot work out in Itunes how to get Apps that are FAMILY shared. So ok I will try and get Apps directly via the Ipad using the App Store. To test it is working I look for a known paid for App, I then go to download it and it is now asking me to pay for it again.
Can someone please explain to me in detail how FAMILY Sharing is supposed to work and how I get it to work please.
Thanks for your help
Greg

Hey GregWr,
Thanks for the question. The following resources provides some of the best information regarding Family Sharing. Included, you’ll find information on making sure the accounts are set to "Share my purchases”, as well as information on downloading Family Member purchases from the iTunes Purchased section. Please note that some applications are not shareable.
Sharing purchased content with Family Sharing - Apple Support
http://support.apple.com/en-us/HT201085
Which purchased content can I share using Family Sharing - Apple Support
http://support.apple.com/en-us/HT203046
If you don't see your family's shared content - Apple Support
http://support.apple.com/en-us/HT201454
Thanks,
Matt M.

Can I use a debit card to set up family sharing?

When setting up my family sharing it will not let me a create Apple id for a child under 13. It says that I have a debit card and to add a credit card. I don't use credit cards. If this is only for age verification why would it matter? I tried both of our cards on different accounts and still no luck. On my bank account it shows up as pending $1 each time I try. I called Apple support and they didn't know a way around it. I asked if a prepaid Visa would work. They thought it should. I bought one and tried it but no help. To set it up they require my birthday, social security#, address, phone number. With all that it should of verified my age. I really wanted to use the family sharing feature since I updated all our iPads to os8 with the newest update. They were all under my Apple id before. My bank suggested adding MasterCard secure, so I did but that didn't help. Any suggestions other than get a credit card.

Here are the accepted forms of payment for your Apple ID. There are alternatives to using a credit card. Many people use an iTunes gift card. You can purchase one almost anywhere.
Credit cards
Content codes
Store credit, including iTunes Store Gift Cards, Gift Certificates, and Allowances
ClickandBuy
PayEase
PayPal
UnionPay (requires SMS PIN for setup)
Payment methods you can use in the iTunes Store, Mac App Store, App Store, and iBooks Store - Apple Support

Family Sharing not separating not working

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