Faulty Battery for iPad 2 (1 Yr 8 months old) !!!

I had bought my iPad 2 on January 2012 (3G & Wifi). It was working all fine and we have used it quite less. Suddenly from last 1 week, the battery have stopped charging. When I connect the USB charger to an AC source - the battery keeps showing 88% however the moment I remove the charger, the iPad gets switched off.
I have tried charging the same though laptop also however - the same thing repeats.
I took the iPad to the service centre - they examined and told me that the battery has become non-functional and I need to replace my battery and the cost of the same would be INR 15,000 plus.
Imagine - for a device of INR 36,000, the battery did not even last long for 2 years !!! Even a Nokia Asha mobile which costs INR 3000 lasts longer than this. Is this the way Apple is chaeting customers by dumping us with products which does not even last long for 2 years. An dsee the repair cost... INR 15,000 !!!!
I am hoping Apple would do something for this case (Case ID - 505851224) and either replaces my iPad 2 with a new one or repairs the battery free of cost. Else the matter would be highlighted through social media as to how apple is cheating its clients. ,
Regards
Amit
<Email Edited by Host>

We are fellow users here on these forums, you're not talking to iTunes Support or Apple.
You've tried a soft-reset of your iPad : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear ?
Have you tried a different authorised repairer to see if they charge less : https://locate.apple.com/in/en/ ?
You can also contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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