Field Changes not captured in processing log in service request

Hi Experts,
I have activated the processing log for service request in CRM, but I am only able to see the changes done to status,notes,attachments. As the field level changes are not shown in processing log in web ui, but the same is visible in the GUI in change log. Is there any specific setting which I need to do capture the field level changes? Please let me know on the same
Thanks
Abishek

Hi Navin,
Please navigate to the following SPRO path and update the customizing the field that you display in the processing log.
SPRO->Customer Relationship Management-> Transactions -> Settings for Service Requests -> Settings for Processing Log -> Define Change History for Processing Log.
Thank you,
Regards,
Mayoo

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Field Changes not captured in processing log in service request

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