File names missing from thumbnails when short cut keys are used

Across several Adobe products I use (Photoshop CS3 and CS6, Captivate 5 and 5.5) I don't see filenames under thumbnail images when I use short cut keys to open or save documents. This happens in Windows 7 and Windows XP.
When I use the short cuts the file names don't appear in the document window - all I see is thumbnails with nothing under them.
If I open or save through the menus I don't have this problem.
It doesn't always happen, but occurs maybe 75% of the time. Sometime the file names will appear at first, but if I navigate to another location they disappear. This only happens in the thumbnail view in the window. Other views show the file name but as they don't show the thumbnail aren't as useful when working with images.
Does anyone know what is causing this, and how I get the file names to appear?
Thanks

Here's a couple of screenshots of the problem (Photoshop CS4 and Captivate 5.5 running in Windows XP). I have the same problem with Photoshop CS3, and now CS6, running in Windows 7 on another computer. It's not so bad when you can see images, but when you're trying to find folders, or have PSDs that don't thumbnail, then it becomes a nightmare trying to open or save anything.
Thanks,
Alistar

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File names missing from thumbnails when short cut keys are used

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