File Polling is not working in FTP adapter

Experts,
Configured FTP adapter should poll the file from the FTP server which is in active mode .But this is not happening as expected. This feature was not available in Oracle soa 10g
http://download.oracle.com/technology/tech/soa/soa_best_practices_1013x_drop3.pdf
they say :
Does the FTP Adapter Support the ACTIVE Mode of Connections?
No, for security concerns the FTP adapter supports PASV (passive) only.
Do they have not change this feature in Oracle soa 11g.
Your thoughts will be very much appreciated.
Thanks

I doubt if the ftp path is not given correctly. Can you try this.
1. if you gave logical_file_path try giving the actual file path or vice versa and try.
2. having the highest level of logging enabled (development). You should see some error in the logs. Is this on linux or windows, if linux search is case sensitive
hence search for 'rror' without 'e' as you donot know the case it would be in.
3. last option try retiring the process and then turn it on. This works sometimes to pick the file

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