Filename length affects Acrobat review success

When I initiate a shared Acrobat review to my company's server, the  e-mailed copy doesn't always get sent via Outlook (although the  "_review" PDF and associated XML folder gets saved to the server, as  normal). The problem is related to the original PDF's filename. Shorter  filenames work, longer ones don't. Could you please tell me the maximum  filename length for successfully sending the review document  automatically via the Acrobat review process?
Perhaps the length of the file path eats into this max length as well?  (Our folder to contain PDF review documents is K:\Acrobat  Reviews\_Engineering.)
Thanks!
---Mike, KVH Industries

Hi Mike,
There is no upper file name length as such. But there is an upper limit to the number of characters in the path of the comment repository. Comment repository is located at your server which you have selected to host your review. The repository folder name contains the name of the file_review.pdf along with some other characters. There is also an xml inside this which actually contains your comments. The complete path of this xml including the xml name should not be greater than 226 characters.
But if this complete path is greater than this upper limit then acrobat does not let the user initiate shared review in the first place. An error "The file name(s) would be too long for the destination folder. You can shorten the file name and try again, or try a location that has a shorter path." is thrown at the profile name step.
There might be some other issue as well due to which  the e-mailed copy doesn't always get sent via Outlook (although the   "_review" PDF and associated XML folder gets saved to the server. Could you give me some more details about the kind of server you are using and are you sending it as attachment or link? Also, where is orignal file located (local machine or server)?
Thanks,
Abhilasha

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