Filling out form and suddenly it closes

I created a form using LiveCycle ES. The purpose is for members of our staff to simply access the blank form on our network, fill it in, print it out and submit to the office. However, many of our staff members are saying that they get about half way through the form and suddenly it just closes. Another issue is one particular text field goes blank after you tab to the next field.
Any ideas???

I've read the article at the website provided. Can you provide specifics on what to add where. I'm working in Adobe Designer 7.0...are the changes to be made there or in the Adobe Prof 7.0 for the Client?

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