FIM 2010 R2 - Error 3000: " Some or all identity References could not be translated"

Hi Everyone, I installedFIMPassword Resetand RegistrationService, butwhen I try tologinto the portal.
I getthe following error.
I followed the steps in "TestLab"and alsofollowed the instructionson the requirements ofFIMself-servicePasswordReset. 
Greetings
and thank you very much
for
your help.
Error:
An error has occurred. Please try again, and if the problem persists, contact your help desk or system administrator. (Error 3000)
Go to Self-Service Password Registration home page
An error has occurred. Please try again, and if the problem persists, contact your help desk or system administrator. (Error 3000)
Details: System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.SecurityIdentifier.Translate(IdentityReferenceCollection sourceSids, Type targetType,
Boolean forceSuccess) at System.Security.Principal.SecurityIdentifier.Translate(Type targetType) at System.Security.Principal.WindowsIdentity.GetName() at System.Security.Principal.WindowsIdentity.get_Name() at Microsoft.IdentityManagement.CredentialManagement.Portal.Components.RegistrationDriver.GetDomainAndUserName(String&
domain, String& userName) at Microsoft.IdentityManagement.CredentialManagement.Portal.Components.RegistrationDriver.InitiateRegistration() at Microsoft.IdentityManagement.CredentialManagement.Portal.Registration.Next() at System.Web.UI.WebControls.Button.OnClick(EventArgs
e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint,
Boolean includeStagesAfterAsyncPoint)

I saw the log and it has the following: what could be happening?
thank you so much for your time and help again. The user used is utest10. I see that time is wrong, because here is 9:00 o'clock but log show me 11:41 
#Software: Microsoft Internet Information Services 7.5
#Version: 1.0
#Date: 2014-09-18 11:41:44
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
2014-09-18 11:41:44 10.0.0.8 GET / - 443 - 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
401 2 5 46
2014-09-18 11:42:39 10.0.0.8 GET / - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
302 0 0 38093
2014-09-18 11:42:39 10.0.0.8 GET /default.aspx CookiesEnabled=true 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
302 0 0 31
2014-09-18 11:42:49 10.0.0.8 GET /default.aspx - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
200 0 0 10109
2014-09-18 11:42:49 10.0.0.8 GET /css/core.css - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 15
2014-09-18 11:42:49 10.0.0.8 GET /js/webkit.js - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 31
2014-09-18 11:42:49 10.0.0.8 GET /js/Common.js - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 15
2014-09-18 11:42:49 10.0.0.8 GET /ScriptResource.axd d=DhgbGNsDUTuISZAuj5YwF2bxQkEFxfOF-_jtkF_XsvkB-t51v01jftu5Ic-rAOU0i4QXvfJufGloBDNu0iH9xNVzZF7zsM5kwQiKgNA6SLmdT7RBdTHtFA3POY2lH5mDpuZacVugLTKgSH0dpWf06yy2LRQ1&t=ffffffff8dc250fc 443 LAB\utest10 10.0.0.15
Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0) 200 0 0 15
2014-09-18 11:42:49 10.0.0.8 GET /WebResource.axd d=SjOOqf6c3TZDDyM2Kgr6ykFHmew6stAqBAiKTyzeUwjxNX9Ub69YSe7iTN4RMBZZkeCqowFx_NF7PFeHmyyKusJLitg1&t=634605124860686371 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
200 0 0 15
2014-09-18 11:42:49 10.0.0.8 GET /WebResource.axd d=h_nFu51-6JuBheHSoSNt4UAo_RSCKSB4UONIXu6fP0qij-WsPd8lhZo9XmgfpNWXHLOSIyvzVta7rfXGJkoOnwBaPVM1&t=634605124860686371 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
200 0 0 31
2014-09-18 11:42:49 10.0.0.8 GET /css/customizable.css - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
404 0 2 15
2014-09-18 11:42:49 10.0.0.8 GET /ScriptResource.axd d=EB3xsN3_OOC7dO7Is5VA_9RpzxmFLtDUT5ygJ5IV8nc_RAbqVnNxU1Md6FpX4PbdYTvG2G8uRfNIQ95EmhddZ1nGMFWEseAgPeUmfkbJ7bThY_221Pj8enNvYQ3xl86M5BKy8R_fXVyBg6E5KTwmu61Uzucdk3L87FFUJ7SFd_tBDoCV0&t=ffffffff8dc250fc 443
LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
200 0 0 78
2014-09-18 11:42:49 10.0.0.8 GET /css/Registration.css - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 218
2014-09-18 11:42:49 10.0.0.8 GET /images/bg-top-slice.png - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 203
2014-09-18 11:42:49 10.0.0.8 GET /images/fimlogo.png - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 203
2014-09-18 11:42:49 10.0.0.8 GET /images/wait_animationa.gif - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 203
2014-09-18 11:42:49 10.0.0.8 GET /images/bg-bottom-slice.png - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 203
2014-09-18 11:43:19 10.0.0.8 POST /default.aspx - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
200 0 0 26781
2014-09-18 11:43:19 10.0.0.8 GET /Error.aspx - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
200 0 0 31
2014-09-18 11:43:19 10.0.0.8 GET /css/customizable.css - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
404 0 2 0
2014-09-18 11:43:19 10.0.0.8 GET /CSS/troubleshooting.css - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 93
2014-09-18 11:43:19 10.0.0.8 GET /css/error.css - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 62
2014-09-18 11:43:19 10.0.0.8 GET /JS/troubleshooting.js - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 93
2014-09-18 11:43:19 10.0.0.8 GET /images/copytoclipboard.gif - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 281
2014-09-18 11:43:19 10.0.0.8 GET /images/sendemail.gif - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 265
2014-09-18 11:43:19 10.0.0.8 GET /images/icon-error.png - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
304 0 0 265
2014-09-18 11:43:24 10.0.0.8 GET /default.aspx - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
200 0 0 0
2014-09-18 11:43:24 10.0.0.8 GET / - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
302 0 0 78
2014-09-18 11:43:24 10.0.0.8 GET /css/customizable.css - 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
404 0 2 0
2014-09-18 11:43:24 10.0.0.8 GET /default.aspx CookiesEnabled=true 443 LAB\utest10 10.0.0.15 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.1;+WOW64;+Trident/4.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+Media+Center+PC+6.0)
302 0 0 203

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    Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state.

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    From: [email protected]
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    Event time (UTC): 5/24/2010 7:24:56 PM
    Event ID: 87ee3d9297fb409ea7b440b059a0f07d
    Event sequence: 4
    Event occurrence: 1
    Event detail code: 0
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        Trust level: Full
        Application Virtual Path: /
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    Process information:
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        Account name: FTG2009\IWPD_1(yanoshftg)
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        Request path: /cgi-bin/crystaltest.aspx
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        User: 
        Is authenticated: False
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        Thread account name: FTG2009\IWPD_1(yanoshftg)
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        Thread account name: FTG2009\IWPD_1(yanoshftg)
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       at cgi_bin_CrystalTest.Page_Load(Object sender, EventArgs e) in C:\inetpub\vhosts\futuretechgroup.com\httpdocs\cgi-bin\CrystalTest.aspx.vb:line 9
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