FinRep 9.3.1: All users getting error opening reports from root directory

We are having an irritating, although not missiion critical error
When a user (any user) attempts to open a report from the explorer view in Financial Reporting 9.3.1, we receive an "_Error 1000165"._ No explanation is provided. No folders are openable within the explorer view except "Personal Page."
It is possible to open reports by opening a report that got accidentally stored in the root directory and then opening another report from the menu system in the usual way. So it is not a user permissions/provisioning issue.
Is there a fix to this? I am afraid someone will clean out the root directory and then we won't be able to access our reports.
Update: I can use the pattern "VariancePercent([B(A)],[A(A)])" to cut this to 27 Columns by varying the direct reference to the column. But is there an easier way to do this?
Edited by: user10868938 on Feb 24, 2009 3:43 PM

We have been able to complete the update of our users SSID's in our Planning SQL tables through the utility. We had to create the users in Essbase first though.
However, if I try to log into Planning (through Workspace) I still cannot see the Planning applicaitons I should have access too. In Shared Services if I pull up my network ID and View Report, I do not get any Planning groups to show up that I belong too. I can open the group in HSS and see my ID is in it but when I do the View Report on my ID nothing comes up.
Additionally, if I add a user from scratch to the existing Planning groups that we've migrated and do the View Report they will show up for that user and the security passes through to Planning/Essbase so that I could log on fine. So, the problem is not with adding new users but the existing one's that were migrated. HSS shows the users in the groups but if you view a Report for those users it doesn't look like you belong to any groups.
We are going to apply a patch to Shared Services to see if it helps. It's suppose to deal with Groups that have users from multple domains but one set of those users cannot log into the application they should have access too. We applied this in our stand-alone S9 Essbase environment a couple of months ago to deal with a break between our existing users and groups from HSS to Essbase. Maybe this will be the final piece.

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