FiOS Mobile v2.3 for iPad

Why does the Device ID in the FIOS Mobile v2.3 app settings change every time the iPad is erased to factory defaults and reconfigured as new using Settings, General, Reset, Erase All Contents and Settings and then the FiOS Mobile App is reinstalled from the App Store. This app uses the Device ID for Flex View authorizations and there is a limit of 5 devices per account, (all STB's plus 4 other devices including computers and mobile devices). There is a limit of two device deauthorizations per calendar year and also a limit of two deauthorizations and reauthorizations of the same device per calendar year. If I erase the iPad and reinstall this app the same iPad will be considered as a new device and will no longer be authorized for Flex View. If I run out of deauthorizations the app becomes useless until the next calendar year. What should I do if this happens as a result of erasing the device to factory defaults and then reinstalling it. The iPad also has a UDID listed in iTunes which does not change at all even if the device is reset but iOS 7 no longer allows apps to use the UDID to identify the device.

I installed my new DVRs last night and tried to reactive the Mobile Remote app, but got the same error. I wonder if they're having issue with the app (so it's probably not just you).

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Can't set up FiOS Mobile Remote app for iPad

I was able to register the FiOS Mobile Remote app for iPad with my login and password but I'm not able to set it up.
I follow the instructions to
click Menu
click Widgets
click FiOS Mobile Remote
I get the following error message:
Mobile Remote
Network Error
Unable to process your request at this time.
Please try again.
If the broblem continues, please try restarting your Set-Top Box
I've turned off the power to the cable twice but still get the same message.
How can I get the app working?

I installed my new DVRs last night and tried to reactive the Mobile Remote app, but got the same error. I wonder if they're having issue with the app (so it's probably not just you).

Differences between BI Mobile 4.0 for iPad and SAP BO Mobile 3.0

Hi:
What's the difference between BI Mobile 4.0 for iPad and SAP BO Mobile 3.0
I need something licence for BI Mobile 4?
Mobile 4.0 is only for All in one?
I have SAP BO 8.81.
Thanks.
Christian.

Hello everybody,
thanks to Deepu I managed to get the iPad app connecting with our BOXI server now, too.
Once again, you need to have/install
>> BOXI 3.1 SP4
>> BOXI 3.1. Mobile Server SP4 ( First I was not aware of this product - be sure to install SP4 for this component as well!)
Having that you find MobileBIService.war within the folder <installation folder>\Business Objects\BusinessObjects Enterprise 12.0\java\applications. Copying this war file to Tomcat's webapps folder should automatically result in the deployment of the corresponding Web application.
One additional remark: I could not open the MobileBIService web application via my browser, i.e. calling the URL http://<server name>:<port number>/MobileBIService/ lead to an error. I ignored this because I guess the web application serves only as a kind of middleware between the app and the "classic" BOXI server.
After deploying the WAR you have a folder <installation folder>\Business Objects\Tocat55\webapps\MobileBIService where you can find the mobi.properties file in subfolder WEB-INF. I let the properties file unchanged, i.e. the only category is "Mobile".
The idea of the categories is, that all Web Intelligence files which are "tagged" with this category can be downloaded/displayed in the iPad app. All other WebI reports are not accessible via iPad.
On iPad I specified <server name>:<port number> as "Server URL", i.e. I did enter nor "http://"neither the name of the web application (MobileBIService), just server name and port number! I specified the "CMS Name" together with the port number (normally 6400), i.e <CMS name>:<port number>.
And then it works...
...finally!
Michael

I see NFL Network on Fios Mobile on iOS for my ipad but not on Andriod Tablet.

I thought the apps where the same but I can not find NFL network channel 588 on my Fios Mobile app on Andriod. It is on my iOS for my iPad.

Hi,
could you please give us some info on what kind of network you have?
Can other application communicate with the web?
Thanks,
Ignacio

BI Mobile 4.0 for iPad

And finally, yesterday was released the BI Mobile for iPad.
We already have a BO 4.0 SP01 server with BO mobile installed and running (i can connect there by using Windows Mobile emulator).
When creating the connection to BO server from the iPad application, I don't know which url address I must write there.
Is the url to BI Launchpad? Or is a url to web services?
http://myboserver:8080
http://myboserver:8080/BOE/BI
http://myboserver:8080/dswsbobje/services
Any of these addresses returns me a Connection failed error: There was a problem communicating with the web proxy server.
There is no help published yet, so any help will be appreciated.
Sergi Marin

Hello everybody,
thanks to Deepu I managed to get the iPad app connecting with our BOXI server now, too.
Once again, you need to have/install
>> BOXI 3.1 SP4
>> BOXI 3.1. Mobile Server SP4 ( First I was not aware of this product - be sure to install SP4 for this component as well!)
Having that you find MobileBIService.war within the folder <installation folder>\Business Objects\BusinessObjects Enterprise 12.0\java\applications. Copying this war file to Tomcat's webapps folder should automatically result in the deployment of the corresponding Web application.
One additional remark: I could not open the MobileBIService web application via my browser, i.e. calling the URL http://<server name>:<port number>/MobileBIService/ lead to an error. I ignored this because I guess the web application serves only as a kind of middleware between the app and the "classic" BOXI server.
After deploying the WAR you have a folder <installation folder>\Business Objects\Tocat55\webapps\MobileBIService where you can find the mobi.properties file in subfolder WEB-INF. I let the properties file unchanged, i.e. the only category is "Mobile".
The idea of the categories is, that all Web Intelligence files which are "tagged" with this category can be downloaded/displayed in the iPad app. All other WebI reports are not accessible via iPad.
On iPad I specified <server name>:<port number> as "Server URL", i.e. I did enter nor "http://"neither the name of the web application (MobileBIService), just server name and port number! I specified the "CMS Name" together with the port number (normally 6400), i.e <CMS name>:<port number>.
And then it works...
...finally!
Michael

Limit on devices per user that can connect to Office Mobile or Office for iPad apps?

We are are on an E3 license for Office 365. What is the maximum number of devices that a user can connect to the various mobile apps? I had hard 5 was the max, but can not find any documentation to support this. We are interested in using both Office Mobile
and the new Office for iPad apps and want to understand any restrictions at the user level. Thanks.

Hi,
You are correct 5 devices max per user, these devices could be a PC/Tablet/Phone etc... (they all count as a device)
see the second row on this page http://office.microsoft.com/en-gb/business/compare-all-office-365-for-business-plans-FX104051403.aspx
Daniel

Cisco Mobile 8.1 for iPad

We are trying to install and test Cisco Mobile 8.1 for iPhone. we have entered all necessary info and get back a "protocol not suppoeted" message. Has anyone successflly deployed Cisco Mobile 8.1 for iPhone on the ipad?

It seems to have been removed from iTunes from what I have searched. Maybe Apple pulled it because of some compliance reason.
Sent from Cisco Technical Support iPhone App

Mobile printing solutions for iPad

Hello I would like to see if anyone can help with this...We are trying to equip our service employees with printing capabilities while they are out in the field. I know that it seems that the best way to go is with utilizing the air print feature of the iPad, however looking at the supported printers (found on the apple website) i dont see any that seem all that "portable" in regards to size and weight. How are others handling their printing needs on the go?
Thank you very much!!
Clark

looking to do the same thing.
Thanks to all who contributed to this thread/
HP offers something called mobile printing solutions.
apparently at Kinkos and other selected locations, a person can send thier docs to be printed rom thie i pad.
i downloaded the HP mobile printing app, but the local Kinkos is some distance away, so i have not yet tried it.
Bersides, there would be a cost per page. for printing.
sending e mail attachments to companies with printing capabilities i have tried.
Staples offers this serivce, but I sent some docs and they had to be adjusted and modified by the Staples printing department to enable correct printing on a page, so that particular abenue may be out.
( i made the document using Noteworthy app and sent it to Dropbox and sent the resulting PDF from dropbox to Staples, who printed the test, but told me it requireed page modification..
I have no idea why as the page i had worked up into a PDF had a standard word processing format.
Thanks for all who contribute their time and experience in these forums
neophyte

Mobile device service for iPad

I just hooked up my iPad to my Dell computer and got the following message: "Apple Mobile Device Service is not started". How do I fix this?

Restart Apple Mobile Device Service
http://support.apple.com/kb/ts1567

Anyone Familiar with Mobile TV Elite for iPad

The only info I seem to be able to find online are sales pitches.
My hubby just downloaded it to watch the NASCAR race today and is having issues finding the correct channel. Everything I can find says it should be on there, but he can't seem to get it to work.
Any help?

The Pioneer 9G Elite series is still considered to be the best TV in the industry. Look at all the reviews across the web, and the Elite is the tops. The Panasonic G10 comes close as does the Sony XBR8.
One of the reasons that Pioneer left the plasma business was that the average consumer wasn't willing to spend upwards of $4,500 for a 50" set and the costs associated to manufacture each panel were too high to justify Pioneer from continuing their plasma line. The Elite line obviously catered to the niche ultra high-end video and audiophile and custom installer.
Whether Panasonic will incorporate the "Kuro" technology time will tell. Pioneer will continue to support their products so purchasing one shouldn't scare you.
I snagged the 50" Elite from BB last week and going to have it professionally ISF calibrated. I've always been a Sony guy and also considered the XBR8 series but could not justify Sony's price markup and for me, the picture quality wasn't representative of actual real world images even after fiddling with the controls. I'm obviously biased and it's personal taste, but head over the AVS forums and you'll see that the Elite is still regarded as the king. I waited for 10 months before purchasing the Elite and extremely glad I held out till now as you can get a $4500 TV for almost half that price.

FIOS Mobile iPad App "Invalid Credentials"

Has anyone had problems setting up the FIOS Mobile app on the iPad? I have a number of the iphone applications running on my phone and am able to successfully login to those both on my phone and on my computer. However, when I try to use the same credentials on my iPad in the FIOS Mobile app I get the error Invalid Credentials.
I've installed the FIOS Mobile app on (2) different iPads, and have used both the primary and sub accounts with the same error. I contacted Verizon Support for assistance and they told me I had to sync my iPad first, but had no other solutions to my problem. Any assistance or confirmation I'm not the only one having this problem would be useful in hopefully fixing this problem.
Cheers
Solved!
Go to Solution.

stellar7 wrote:
Has anyone had problems setting up the FIOS Mobile app on the iPad? I have a number of the iphone applications running on my phone and am able to successfully login to those both on my phone and on my computer. However, when I try to use the same credentials on my iPad in the FIOS Mobile app I get the error Invalid Credentials.
I've installed the FIOS Mobile app on (2) different iPads, and have used both the primary and sub accounts with the same error. I contacted Verizon Support for assistance and they told me I had to sync my iPad first, but had no other solutions to my problem. Any assistance or confirmation I'm not the only one having this problem would be useful in hopefully fixing this problem.
Cheers
Hello,
Recheck your network settings on the iPad to ensure that you are trying to connect to your home wireless FiOS network and not another one.
Try deleting all Verizon apps you currently have on the iPad. Afterwards, reinstall them again. Start with the 'Verizon FiOS Mobile' app for the iPad.
We've been using the Verizon FiOS Mobile app on an iPad and iPad mini and have not had any issues, and I've deleted/reinstalled it just to see if I get any messages like yours and it always seems to work fine.
Good luck!

Compatable mobile printer for iPad 2

I posted earlier and forgot to mention that I need it to be a MOBILE printer that would work with the ipad2 with apps.....

There are a couple of HP options ... I've been happily printing for a while from my iPad to my battery-operated HP H470 with absolutely no wires (and no router / pre-existing WiFi connection - it operates in AdHoc mode). Literally just the iPad and the H470 - in fact, one time in a marquee in the middle of a muddy field with no power and a long way from the nearest WiFi connection, so it can be done from literally anywhere.
I also couldn't find any info on a true mobile printing solution for iPad (or iPhone/iPod for that matter) but felt sure it must be possible, somehow - so once I'd sorted it all out, I wrote down the solution and the steps to get it to work in the hope of helping others:
http://genuinely-original.blogspot.com/search/label/iPad Printing
Hope that's useful!
Thanks,
Keith

FIOS Mobile error code 2054 when downloading purchased video

I purchased the Mad About You season 3 to watch on my mobile device(s) when on travel. Unfortunately I've been unable to download them, using FIOS Mobile App on my iPad, and tech support has been no use at all; best they could do is suggest I delete the app and reinstall it. Haven't been able to get it to work on my Samsung S3, either. Error I get on iPad is 2054: "there is a newer version of the video with enhanced viewing quality. Please delete the existing file and re-download the updated version". Been getting this since I first purchased, doesn't matter which episode. On the Samsung, when I download it I get: "retry download. Failed to acquire. Your request could not be processed at this time because the rights is not sufficient. Please try again later". Been trying it for two weeks, is that "later" enough?!? Works on DVR, so I know the purchase went through, but that's not where I bought it to watch from. Supervisor tried calling back twice, while I was at work, but didn't leave any way to contact them and then CLOSED the trouble ticket. Anyone else had this problem, and, better yet, been able to overcome it? If not, this is the biggest waste of $25 and think I'll just stick with Netlix and TiVo from now on.

Same error here - trying to dl game of thrones - no indication of how to get the updated, enhanced version.

Small portable printer for iPad

Is there a small portable printer that I can take with me to use with the ipad.
I have a Cannon ip90 which is great, but it won't print without my macbook!
In my job, I need to print out the forms on site and have people sign the
documents. It is frustrating that I cannot print from the ipad to my printer
without carring the macbook along too. Any ideas????
Thanks

There is a solution ... I've been happily printing for a while from my iPad to my battery-operated HP H470 with absolutely no wires (and no router / pre-existing WiFi connection - it operates in AdHoc mode). Literally just the iPad and the H470 - in fact, one time in a marquee in the middle of a muddy field with no power and a long way from the nearest WiFi connection, so it can be done from literally anywhere.
I also couldn't find any info on a true mobile printing solution for iPad (or iPhone/iPod for that matter) but felt sure it must be possible, somehow - so once I'd sorted it all out, I wrote down the solution and the steps to get it to work in the hope of helping others:
http://genuinely-original.blogspot.com/search/label/iPad Printing
Hope that's helpful!
Thanks,
Keith

FRUSTRATED: FiOS Mobile app for iPad and live TV on my computer do not recognize me as a subscriber

We recently upgraded our data only service to FiOS TV and Quantum internet. TV service in the house works great. However, attempts to watch live TV (on channels that I subscribe to/pay for) using FiOS mobile for iPAD and on my home computer continue to result in some error message saying that my subscription cannot be verified. The same happens when trying to view WatchESPN or Disney via our Apple TV.
I've attempted to resolve this via two or three chat sessions and at least two phone calls to Verizon and it hasn't been fixed or resolved. Somewhere in my account a "pending order" exists, although I don't have one pending. No one knows how to clear this out but thinks that is my problem. This is very frustrating.
Any suggestions or thoughts? I have done the following:
-uninstalled and reinstalled FiOS mobile
-been sure to log in under the primary user when online or or the iPad
Thanks!

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

FiOS Mobile v2.3 for iPad

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